High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
SUV Rear hatch has a mind of its own and will come down unexpectedly on you when your reaching into the back. This is the kick your foot under the bumper to get it to open feature. I have never been able to get this feature to work when I want it to. However I'm pretty good at getting the hatch to open when I am just washing the car/bumper. From my research this seems to be a very common gripe among various makes and models. Need feature to go or at least a way to disable it.
SUV Rear hatch has a mind of its own and will come down unexpectedly on you when your reaching into the back. This is the kick your foot under the bumper to get it to open feature. I have never been able to get this feature to work when I want it to. However I'm pretty good at getting the hatch to open when I am just washing the car/bumper. From my research this seems to be a very common gripe among various makes and models. Need feature to go or at least a way to disable it.
Crossover coolant lines not covered under warranty and this is common problem! Cop warrant excludes these parts 1800.00 repair for something that’s a known problem
Crossover coolant lines not covered under warranty and this is common problem! Cop warrant excludes these parts 1800.00 repair for something that’s a known problem
My husband and I were going to the highway and the rear end of the passenger side portion fell apart. I'm still shocked from the weekend incident. My husband and a good friend of ours are working for Big 3 is Vehicle Safety and never ever saw this kind of an incident. Tow truck driver Richard who towed our car witnessed that they never saw this kind of damage. Range Rover retailer is not very receptive except that it is a tire issue and is not covered under warranty. This is my first time buying this Range Rover and I had a horrible experience. While we investigate further to determine the root cause of this incident, Would like to see the FMEA. I don't want this to happen to anyone and I will not be interested in driving this car. Would you be able to share any previous incidents similar to this? Would you please be able to escalate this to the next level of customer satisfaction? Thank you for your prompt response. Do you hvae an email we can upload the pictures and video?
My husband and I were going to the highway and the rear end of the passenger side portion fell apart. I'm still shocked from the weekend incident. My husband and a good friend of ours are working for Big 3 is Vehicle Safety and never ever saw this kind of an incident. Tow truck driver Richard who towed our car witnessed that they never saw this kind of damage. Range Rover retailer is not very receptive except that it is a tire issue and is not covered under warranty. This is my first time buying this Range Rover and I had a horrible experience. While we investigate further to determine the root cause of this incident, Would like to see the FMEA. I don't want this to happen to anyone and I will not be interested in driving this car. Would you be able to share any previous incidents similar to this? Would you please be able to escalate this to the next level of customer satisfaction? Thank you for your prompt response. Do you hvae an email we can upload the pictures and video?
ON SEPTEMBER 13, 2019, MY WIFE AND 2 YEAR OLD DAUGHTER PULLED INTO OUR DRIVEWAY IN OUR 2019 RANGE ROVER VELAR. SHORTLY BEFORE PULLING INTO THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A COOLANT ALERT WENT OFF. THE CAR THEN BURST INTO FLAMES WHILE PARKED IN OUR DRIVEWAY. MY WIFE QUICKLY GOT OUR DAUGHTER OUT OF HER CAR SEAT AND RAN ACROSS THE STREET TO CALL 911. JUST AS SHE GOT TO THE OTHER SIDE OF THE STREET, THE CAR EXPLODED. SEE ATTACHED PICTURES. *PLEASE NOTE: THIS FORM WAS FILLED OUT ON BEHALF OF OWNER BY COUNSEL.
ON SEPTEMBER 13, 2019, MY WIFE AND 2 YEAR OLD DAUGHTER PULLED INTO OUR DRIVEWAY IN OUR 2019 RANGE ROVER VELAR. SHORTLY BEFORE PULLING INTO THE DRIVEWAY, THE CHECK ENGINE LIGHT CAME ON AND A COOLANT ALERT WENT OFF. THE CAR THEN BURST INTO FLAMES WHILE PARKED IN OUR DRIVEWAY. MY WIFE QUICKLY GOT OUR DAUGHTER OUT OF HER CAR SEAT AND RAN ACROSS THE STREET TO CALL 911. JUST AS SHE GOT TO THE OTHER SIDE OF THE STREET, THE CAR EXPLODED. SEE ATTACHED PICTURES. *PLEASE NOTE: THIS FORM WAS FILLED OUT ON BEHALF OF OWNER BY COUNSEL.
I STARTED HAVING TROUBLE WITH MY SUV THE ENGINE LIGHT TURNED ON AND THEN THE TRUCK WOULD START SHACKING OUT OF THE NO WHERE AND TURN OFF ALL OF A SUDEN, THIS HAPPENED TO ME SEVERAL TIMES, I TOOK IT TO ITS DEALER AND MY TRUCK WAS AT THE DEALER FOR A LITTLE OVER A MONTH. SINCE THATS HAPPENED I HONESTLY DONT FEEL COMFERTABLE NOW.
I STARTED HAVING TROUBLE WITH MY SUV THE ENGINE LIGHT TURNED ON AND THEN THE TRUCK WOULD START SHACKING OUT OF THE NO WHERE AND TURN OFF ALL OF A SUDEN, THIS HAPPENED TO ME SEVERAL TIMES, I TOOK IT TO ITS DEALER AND MY TRUCK WAS AT THE DEALER FOR A LITTLE OVER A MONTH. SINCE THATS HAPPENED I HONESTLY DONT FEEL COMFERTABLE NOW.