2016 LAND ROVER RANGE ROVER Steering Problems

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted on several occasions. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. The VIN was not available.

The contact owns a 2016 Land Rover Range Rover. The contact stated that the vehicle was purchased in June 2025. The contact stated that while searching for the vehicle appraisal information, the contact noticed an unrepaired recall, NHTSA Campaign Number: 25V514000 (Steering). The vehicle was taken to the dealer, and the contact was informed that the parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the vehicle was difficult to control and felt as if the vehicle was floating. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to complete the recall repair was not yet available. The vehicle was taken to the dealer, where it was diagnosed and determined that the front suspension had failed and needed to be replaced. The contact was also informed that the dealer’s system had been hacked. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The approximate failure mileage was 150,000. The VIN was not available.

Mileage: 150,000

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the message, "Suspension Fault," was displayed. The dealer was not contacted. The manufacturer was not made aware of the issue. The failure mileage was 116,000.

Mileage: 116,000

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while the vehicle was parked and occupied or while driving at undisclosed speeds, the message “Suspension Fault - Pull Over and Stop Engine” was displayed. A dealer was contacted. The vehicle was not taken to the dealer or an independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the system was down, but offered no additional assistance. The contact related the failure to NHTSA Campaign Number: 25V514000 (STEERING). The contact stated that the manufacturer had exceeded as a reasonable amount of time for the recall repair. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 100,000.

Mileage: 100,000

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was not yet available. The contact stated there was an abnormal knocking sound coming from the vehicle while attempting to turn to the right or the left. The contact stated that on a separate occasion, while depressing the brake pedal, the vehicle jerked, and the vehicle hesitated while coming to a stop. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormally loud knocking sound coming from the front and rear of the vehicle. The contact was informed that the VIN was included in NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 80,000.

Mileage: 80,000

Front steering knuckle was cracked, Land Rover hadn’t notified me of any issues. I found the recall online, nearest dealer is 4-5 hours away. Was afraid to drive with cracked part. I replaced steering knuckle on my own out of pocket to keep vehicle safe. Vehicle was not in any accident or injuries. Defect found and fixed before anything could happen. Called Land Rover and they said no resolution for fix and when there was I would receive a letter on how to get it repaired or get reimbursed for repairs I had done to fix. Recall was issued in November of 2024, now August of 2025 still no info from Land Rover and dealer I have been in touch with still has no information either. I purchased parts in mid December of 2024 and had a local repair shop install it on 1-14-2025. Old part was retained as instructed by dealer I have been working with. From my findings in several forums that have members in other countries, they have issued the same recall in Europe and Canada and most vehicles were repaired by being taken into the dealer. Dealer I have been in contact with reported back to me that they had no parts to repair and advised me to get fixed on my own for now.

Steering and breaking While driving at speeds 55-60 mph my car would shake when i applied the breaks to slow down. My safety and the safety of other were put at risk daily as i drove my car. Yes, I drove my car into Land rover in Richfield, MN and told the service advisor the problem i was having. With the last 30 days every time while driving at speeds of 55- 60 mph as i would apply the breaks to slow down the steering and car would begin to shake. Yes, I took my car into Land Rover in Richfield, MN to be inspected. There were no warning lights on my dashboard to indicate that there we any problems with my car.

While driving the vehicle in early February, I experienced a severe stability issue that caused the vehicle to nearly roll over while turning. The vehicle has since developed extreme wobbling, bouncing from left to right, especially when braking or turning. A loud crackling noise is present when making right turns. These symptoms are visibly apparent from outside the vehicle and severely affect steering and handling. I was transporting my wife in labor at the time of the near-rollover. We now have a newborn, and this vehicle poses a serious risk to my family's safety. The problem has been confirmed by both an independent technician and a Land Rover dealership. The dealership verified that the vehicle is subject to active Safety Recall N759, but no repair or remedy is available. Despite this, I was pressured to retrieve the vehicle, which I have done, but I refuse to drive it due to safety concerns. The vehicle is parked and available for inspection. Additional misconduct occurred at the dealership: I was threatened with storage charges and told the loaner vehicle I was issued would be reported stolen. The dealership charged my credit card $300 without authorization, despite the loaner agreement not permitting this under the circumstances. I was given no written notice or valid justification for these threats and charges. I believe I was targeted with discriminatory and biased treatment throughout this process. At no point was I offered a safe alternative or any definitive guidance. The manufacturer and the dealer have both failed to take responsibility, leaving my family vulnerable. I have documented all communication and behavior related to this case and am reporting this as a matter of safety, ethics, and federal recall mishandling.

The front suspension knuckle on my 2016 Range Rover developed a visible crack, which caused severe play in the steering and made the vehicle unsafe to drive. On even small bumps, the vehicle would suddenly and forcefully pull into other lanes, creating a serious hazard. My safety, my [XXX] child’s safety, and the safety of others on the road were clearly at risk. I brought the vehicle to an authorized Land Rover dealership on January 30, 2025, where the issue was diagnosed and confirmed. I was advised not to drive the vehicle due to the danger, and it has remained parked at the dealership since that day. This issue is part of an open safety recall, but there has been no repair, no replacement part, and no loaner or rental vehicle provided to date. The vehicle has been out of service for nearly five months. There were no dashboard warning lights related to the steering, but I did receive a suspension system error message before the diagnosis. Steering instability continued to worsen leading up to the appointment. The dealership inspected and documented the cracked knuckle, and the defective part remains in the vehicle, available for inspection if needed. I am submitting this complaint due to the extended delay in addressing a known safety defect, the lack of support from the manufacturer, and the serious danger this failure presents to drivers and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2016 Land Rover Range Rover. The contact stated that the radio was making a static sound and was intermittently inoperable. The vehicle was taken to the dealer, where it was diagnosed that the sunroof drain hole was rusted and caused water to leak internally through the sides of the vehicle and underneath the seats and the carpet, which damaged the amplifier. The dealer replaced the amplifier, drained the water out of the vehicle and installed silicone on the sunroof. The vehicle was temporarily repaired and was deemed salvaged by the insurance company due to the water damage. The contact was in the process of obtaining a salvaged title for the vehicle. The manufacturer was notified of the failure, but no assistance was provided. Additionally, the contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 103,000. VIN tool confirms parts not available.

Mileage: 103,000

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the front end of the vehicle. The contact also stated that the vehicle became difficult to control. The vehicle was taken to the dealer, where it was diagnosed that the front suspension upper knuckle joint had failed and needed to be replaced. The vehicle was not repaired, and the dealer confirmed that parts were not yet available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 42,000. VIN tool confirms parts not available.

Mileage: 42,000

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (STEERING); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2016 Land Rover Range Rover. The contact stated while the vehicle was at the dealer for an air bag replacement, the contact was informed that the front passenger's side knuckle was fractured. The contact was informed that the front passenger's side knuckle needed to be replaced. The vehicle was not repaired. The contact was informed that parts were not available. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

The contact owns a 2016 Land Rover Range Rover. The contact stated while driving at an undisclosed speed, the “Suspension Fault” error message displayed. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 104,926. VIN tool confirms parts not available.

Mileage: 104,926

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the contact heard a loud clanking sound coming from underneath the vehicle. The contact stated that while the vehicle was parked, the contact noticed that both sides of the suspension arms had fractured. The contact received notification of the NHTSA Campaign to Number: 24V840000 (Steering); however, the part to do the recall repair was unavailable. The dealer was contacted and confirmed that parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 61,000. VIN tool confirms parts not available.

Mileage: 61,000

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving 35 MPH, after driving over a small bump in the roadway the contact briefly lost control of vehicle and lightly grazed the divider. The contact then became aware that the electronic power steering was not functioning properly, requiring increased effort to maneuver the vehicle. The contact was able to regain control of the vehicle and safely pull over to the shoulder of the roadway. There was no warning light illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the front suspension upper knuckle joint. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V840000 (Steering). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 129,000.

Mileage: 129,000

The contact owns a 2016 Land Rover Range Rover. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact noticed a thumping sound coming from underneath the vehicle on the front driver's side. The vehicle was taken to an independent mechanic where it was diagnosed with a faulty suspension. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer. The vehicle was taken to the dealer and the contact was informed that parts were unavailable to repair the vehicle. In addition, the contact stated that the vehicle was not inspected by the dealer. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering) however, the part to do the repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 38,000. VIN tool confirms parts not available.

Mileage: 38,000

The contact owns a 2016 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 24V840000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Steering: linkages: knuckle: spindle: arm is cracking. Air bag has had issues and the light stays on.