14
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 14 of 14
Apr 15, 2019

STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT

Apr 15, 2019

STICKY DASHBOARD CANNOT BE REPAIRED DUE TO MANUFACTURER DEFECT

Jan 16, 2019 69,000 mi

LEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A LIFE IS TAKEN NEEDLESSLY. LEXUS REFUSES TO REPLACE THE DASHBOARD EVEN THOUGH THEY ADMIT THAT ITS A COMPROMISED PART AND HAVE DECEPTIVELY ALLOCATED THIS SAFETY ISSUE AS A WARRANTY PROBLEM THAT HAS EXPIRED. BECAUSE MY VEHICLE IS SELDOM DRIVEN AND GARAGED (69,717K MILES) PROBLEM DID NOT SURFACE UNTIL NOW.

Jan 16, 2019 69,000 mi

LEXUS ES 350 2007 DASHBOARD IS MELTING AND COMPROMISED. DUE TO THE STICKY MESS THE AIRBAGS WILL NOT DEPLOY PROPERLY AND DEATH WILL LIKELY OCCUR. VERY CONCERNED ABOUT THE TOXICITY OF THE DASHBOARD AS WELL. IT'S MELTING, CHANGING COLOR FROM BLACK TO WHITE AND CRACKING. THIS CARCINOGENIC MATERIAL IS NOW POISONING ALL WHO RIDE IN THE VEHICLE. INCLUDED PHOTO DOES NOT CONVEY THE GLOSSY MELTING ,STICKY REALITY OF IT ALL. THE GLOSSY MELTING REFLECTION CAUSES LOTS OF GLARE AND IMPAIRS VISIBILITY ON SUNNY DAYS. THIS ISSUE MUST BE RESOLVED BEFORE A LIFE IS TAKEN NEEDLESSLY. LEXUS REFUSES TO REPLACE THE DASHBOARD EVEN THOUGH THEY ADMIT THAT ITS A COMPROMISED PART AND HAVE DECEPTIVELY ALLOCATED THIS SAFETY ISSUE AS A WARRANTY PROBLEM THAT HAS EXPIRED. BECAUSE MY VEHICLE IS SELDOM DRIVEN AND GARAGED (69,717K MILES) PROBLEM DID NOT SURFACE UNTIL NOW.

Oct 17, 2018

THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURING THE DAYTIME WHEN ITS THE WORST BUT THATS NOT ALWAYS FEASIBLE.

Oct 17, 2018

THE DASBOARD IS MELTING SEVERELY WHICH CAUSES A BRIGHT GLARE DAY AND NIGHT, CAUSING VISIBILITY AND SAFETY CONCERNS. THERE IS ALSO A VERY OBNOXIOUS SMELL TO IT. I BOUGHT THIS CAR USED AND DIDN'T NOTICE THE ISSUE AT THE TIME. LEXUS SHOULD JUST OWN UP TO IT AND REPLACE THE DASH NO MATTER HOW OLD THE CAR IS SINCE IT IS A SAFETY HAZARD TO ME AND OTHERS ON THE ROAD. I PERSONALLY TRY NOT TO DRIVE DURING THE DAYTIME WHEN ITS THE WORST BUT THATS NOT ALWAYS FEASIBLE.

Jun 21, 2018 100,000 mi

STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING

Jun 21, 2018 100,000 mi

STEERING: LINKAGES: TIE ROD ASSEMBLY. WHILE DRIVING THE VEHICLE THE FRONT RIGHT PASSENGER SIDE SHAKES AS IF SOMETHING'S LOOSE WHILE DRIVING

Nov 10, 2017

TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0

Nov 10, 2017

TAKATA INFLATORS DASHBOARD STICKY AND SUN GLARE VERY DANGEROUS0

Sep 20, 2017

VEHICLE HAS ENTIRE MELTING STICKY DASHBOARD ACROSS FROM DRIVER SIDE TOWARD RIGHT OF PASSENGER. PLEASE ADVICE,

Sep 20, 2017

VEHICLE HAS ENTIRE MELTING STICKY DASHBOARD ACROSS FROM DRIVER SIDE TOWARD RIGHT OF PASSENGER. PLEASE ADVICE,

Nov 29, 2016 Fire 105,000 mi

CAR CAUGHT ON FIRE AFTER SHUTTING OFF LAST NIGHT. FIRE DEPARTMENT COULD NOT DETERMINE.PROBLEM.

Nov 29, 2016 Fire 105,000 mi

CAR CAUGHT ON FIRE AFTER SHUTTING OFF LAST NIGHT. FIRE DEPARTMENT COULD NOT DETERMINE.PROBLEM.