2007 LEXUS ES Unknown Or Other Problems

31 complaints about Unknown Or Other

31
Complaints
2
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints (31)

Mar 26, 2025 Crash

Car suddenly accelerated while entering the home garage at a very low speed causing damage to house and car

Jan 20, 2025

Both headlights turn off randomly and sometimes at the same time. Sometimes the brightness lowers. I have had both ballasts and bulbs changed and the problem persists. In my research, it appears that many 2007 Lexus ES 350 owners have had and still have this very dangerous problem. This problem has been ongoing for well over a year. The reason is UNKNOWN by me.

May 12, 2024

My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.

Nov 2, 2022

I was driving and my car speed start going down and I saw engine and battery light came on so I pulled over and turned off the car and try to turn it back on but it's not turning on.

Jan 13, 2022

Toyoto confirmed knowledge of problem with inferior dashboard of Lexus es350 2007. A recall which they are telling me now, they will no longer honor had been in effect: "January 21, 2015 — After years of complaints and recent lawsuits, Toyota has agreed to replace about 3.5 million dashboards that get sticky, cracked, shiny and melt in heat and humidity. Calling it a "Customer Support Program" - ZE6 - Toyota will extend dashboard warranty coverage on the following Toyota and Lexus vehicles." The PHOTO of my dashboard below, shows the cracks and chipping that has occurred over the years. If the air bag deploys fragments will be disbursed throughout my vehicle. I have two grandchildren that I drive to school each day and this is a very bad situation about to happen. I contacted the customer service numerous times and simply flat out said that they will not own responsibility.

Feb 12, 2021

I OWN A 2007 LEXUS ES 350. I OWN THE CAR SINCE 2010. THE DASHBOARD OF THE CAR IS MELTED AND CRACKED. I CONTACTED A LOCAL DEALER AND WAS TO TOLD TO CONTACT THE HEADQUARTER. I CALLED THE HEADQUARTER (800) 255-3987 AND WAS TOLD THAT THEY CAN NOT HELP ME. HEADQUARTER SAYS IT IS KNOWN ISSUE BUT THE WARRANTY ENDED IN MAY 2017. THEY SAYS A LETTER REGARDING THE ISSUE WAS SENT OUT. I NEVER RECEIVED THAT LETTER. THEY NOW HAVE ANOTHER WARRANTY COVERAGE BUT IT COVERS FROM YEAR 2018 AND THE WARRANTY EXPIRES THIS MARCH 2021. I CALLED THE LEXUS HEADQUARTER BUT THEY CAN NOT HELP ME BECAUSE OF THE MODEL YEAR. THERE IS A BIG GLARE FROM THE MELTED DASH AND IT APPEARS TO BE A SAFETY HAZARD SINCE THE DASH IS CRACKED. WOULD IT BE POSSIBLE TO CHECK WITH THE COMPANY IF THIS COULD BE REPLACED. I HAVE SUBMITTED A CLAIM TO THE OFFICE OF ATTORNEY GENERAL ON 2/10/21 FILE#11044300.OCP AND I WAS NOTIFIED TO CONTACT YOUR OFFICE. THANK YOU

Mileage: 83,000

Nov 4, 2020

LEXUS ISSUED A TECH BULLETIN IN 2011 STATING THAT THERE WAS A SAFETY ISSUE WITH THE DASHBOARDS MELTING AND THE GLARE FROM THE SUN WAS BLINDING DRIVERS. TOLD DEALERS TO REPLACE THEM WHEN ASKED. EXTENDED THE CAMPAIGN THRU 5/2017, BUT DID NOT INFORM CUSTOMERS. CAMPAIGN EXPIRED WITH A LOT OF DEFECTIVE AND DANGEROUS DASHBOARDS STILL OUT THERE. THE SMELL IS ALSO MAKING PEOPLE SICK. LEXUS WILL NOT REPLACE MY DASHBOARD.

Oct 15, 2020

MY DASHBOARD IS SO SHINNY I HAVE TO GET OFF THE INTERSTATE IF THE SUN IS FACING ME. MY LOCAL ATLANTA DEALERSHIP INFORMED ME ABOUT MY PASSENGER SIDE AIR BAD RECALL ......BUT DID NOT INFORM ME ABOUT THE DASH RECALL. I FELT BETRAYED AND CALLED LEXUS CORPORATE WITH NO RESULTS. WHY IS NOT A SYSTEM ON PLACER TO NOTIFY OWNERS WHEN A RECALL IS ISSUED BY CORPORATE INSTEAD OF THE LOCAL DEALERSHIP? MY LOCAL DEALERSHIP IS HENNESSY LEXUS OF ATLANTA.

Mileage: 155,000

Sep 27, 2020

MY CAR HAS A MELTING DASH THAT LEAVES A STICKY RESIDUE ON MY WINDSHIELD AFFECTING MY ABILITY TO SEE THE ROAD. IT ALSO CAUSES A GLARE WHEN DRIVING IN THE EARLY MORNING OR AT NIGHT WITH STREET LIGHTS.

Sep 9, 2020

TWO YEARS AGO I NOTICED MY DASHBOARD GETTING STICKY , AND NOW IT'S GETTING WORSE AND WORSE,BECAUSE WHEN THE SUN OR SHINE I CAN SEE WITH THE GLER..

Aug 19, 2020

2007 LEXUS ES350 DASHBOARD MELTING PRODUCES CHEMICAL FUMES AND SHINY STICKY DASBOARD REFLECTING SUNLIGHT AND NIGHT HEADLIGHTS BLINDING DRIVER VISIBILITY. FUMES CAUSING HEALTH ISSUE IN ALL CAR PASSENGER BREATHING. ISSUES.

Mileage: 75,000

Aug 16, 2020

THE DASH IS MELTING AND IS SUPER STICKY AND SHINY

Mileage: 105,000

Aug 4, 2020

THE DASHBOARD IS COMPLETELY CRACKED. IT LOOKS LIKE A BROKEN GLASS PANE.

Mar 17, 2020

I AM HAVING ISSUES WITH VISIBILITY SINCE I HAVE A STICKY, CRACKED DASHBOARD, AND IT'S PEELING OFF BIT BY BIT. I HAVE CALLED LEXUS CORPORATE MULTIPLE TIMES AND THEY SAID THEY COULDN'T DO ANYTHING. I WOULD HAVE TO PAY OUT OF POCKET OR BUY A COVER WHICH QUITE FRANKLY IT LOOKS UGLY ON A LUXURY SEDAN. WHEN I BOUGHT THE CAR I THOUGHT IT WAS A COSMETIC ISSUE, BUT IT HAS GOTTEN WORSE ESPECIALLY ON HOT WEATHER LIKE THE STATE OF OKLAHOMA. IT IS REALLY CONCERNING AS I ALMOST HIT A PEDESTRIAN WHEN THE SUN WAS GLARING OVER MY FRONT WINDSHIELD. I AM ACTUALLY TERRIFIED OF LEAVING MY HOME ON SUNNY DAYS AS I MIGHT GET IN AN ACCIDENT BECAUSE OF THE GLARE. FEW YEARS AGO, LEXUS OFFERED TO REPLACE UNDER WARRANTY, BUT IT WASN'T A RECALL AND THE OWNER DIDN'T HAVE IT FIXED. BACK THEN THE CAR HAD AN EXTENDED WARRANTY FROM THE DEALER (ESKRIDGE LEXUS OKC). THE GRACE PERIOD FOR THE REPLACEMENT IS OVER.THE CAR HAS BEEN WELL TAKEN CARE OF AND GOOD SERVICE RECORD. I HAVE NO PROOF OF WHAT I'M GOING TO SAY NEXT, BUT I FEAR THAT SINCE THE DASHBOARD IS STICKY AND CRACKED AND PEELING OFF, THE AIRBAGS MIGHT NOT PROPERLY DEPLOY IN CASE OF AN ACCIDENT.

Mileage: 1

Jan 10, 2020

PURCHASED 2007 LEXUS ES350 AND DASH IS MELTING WITH HEAT AND HUMIDITY. LEXUS DEALERSHIP REFERRED ME TO CORPORATE AND THEY SAID THE WARRANTY EXPIRED MAY 31, 2017 HOWEVER, THERE WAS NO RECALL LETTER RECEIVED. LEXUS IS AWARE OF ISSUE BUT REFUSES TO REPLACE DASH OR REPAIR. THIS IS A SAFETY ISSUE DUE TO GLARE FROM DASH MELTING AND STICKY BECAUSE OF SHINE. ADDITIONALLY, IN THE FUTURE, THE DASH CANNOT BE REMOVED BECAUSE IT WILL CRUMBLE TO PERFORM ANY REPAIRS NECESSITATING REMOVAL OF DASH AND NO SHOPS WANT THAT RESPONSIBILITY. LEXUS REPLACED A COMPLETE DASH FOR A CRACK ON MY 2004 LEXUS WITHOUT IT BEING A SAFETY ISSUE BUT WON'T DO ANYTHING ABOUT THE GLARE COMING FROM THE DASH MELTING! THE VEHICLE ONLY HAS 70,000 MILES AND IS ALWAYS GARAGED! THERE HAVE BEEN LAWSUITS FILED OVER THIS ISSUE!

Mileage: 60,000

Oct 20, 2019

I BOUGHT A LEXUS ES 350 2007 ON OCTOBER 11TH 2019 A FEW DAYS LATER I NOTICED IT WAS A BIG GLARE IN THE WINDOW FROM THE DASHBOARD I THOUGHT IT WAS ALL YOU ON THERE I TRIED TO WIPE AND THERE WAS A STICKY RESIDUE I WENT BACK TO THE DEALERSHIP AND THEY TOLD ME IT WAS NO BIG DEAL NOTHING THEY CAN DO ABOUT IT BUT IT GIVES ME A BURNING EYE FEELING ANTI-GLARE IS BLINDING EYEWEAR GLASSES AND I THINK IT'S A DANGER DATA DASHBOARD IS SEEPING SOME TYPE OF STICKY SUBSTANCE THAT COULD BE TOXIC

Mileage: 142,891

Aug 1, 2019

THE DASH IN MY VEHICLE IS BECOMING EXCESSIVELY SHINED AND STICKY DUE TO THE FACT THAT IT IS MELTING BECAUSE OF POOR MANUFACTURING, NOT AGE OR NEGLECT. WHEN IT IS SUNNY OUTSIDE THE REFLECTION OFF THE DASH IS ALMOST BLINDING FOR MAKES IT UNSAFE TO DRIVE. LEXUS HAS ACKNOWLEDGED THE PROBLEM BUT REFUSES TO PAY FOR IT BECAUSE THEY'RE WARRANTY EXTENSION FOR THE DASH IS OVER.

Mileage: 110,000

Jul 30, 2019

MY DASHBOARD IS MELTING AND IS STICKING TO TOUCH AND DEPRESSES WHEN TOUCHED AND NOT SAFE. I CALLED LEXUS AND I WAS TOLD IT'S BEYOND THE RECALL WINDOW AND I HAVE TO PAY OUT OF POCKET AND I CANNOT AFFORD IT. APPARENTLY THERE WAS A RECALL BACK IN 2016 BUT I BOUGHT MY CAR 12/2017 SO I MISSED THE WINDOW

Sep 5, 2018

MELTING DASHBOARD EMITTING OUT POISONOUS SMELL, CAUSE MY THROATS UNCOMFORTABLE AND COUGHING. MY KID COMPLAINS ABOUT THERE IS ALWAYS SMELL IN MY CAR AND FELT DIZZY AND HEADACHE WHENEVER SITTING IN. NEED TO EVALUATE THE CHEMICAL RELEASED AND ITS IMPACT TO HEALTH.

Dec 14, 2017

THE DASHBOARD IS MELTING CRACKING AND COMING APART, WE NOTICED THE PROBLEM IN JULY, AUGUST 2017, DID NOT KNOW IT WAS KNOWN PROBLEM TO LEXUS. IN DECEMBER 2017 I GOGGLED HOW TO REPAIR MELTING DASH AND FOUND OUT THIS WAS A PROBLEM THAT LEXUS WAS AWARE OF, WE BOUGHT THE LEXUS ES350 NEW IN 2007 AND ARE ORIGINAL OWNERS, LEXUS NOTIFIED US ABOUT THE AIR BAG RECALL BUT NEVER NOTIFIED US ABOUT THE MELTING DASH PROBLEM. THEY REPLACED THE AIR BAGS IN 2017 WHEN THE DASH WAS MELTING AND DID NOT SAY ANYTHING. NOW WHEN I CALLED THEM THEY SAID SORRY, THE WARRANTY PERIOD ENDED MAY 31 2017. THEY NEED TO REPLACE OWNER DASH BOARD NOW

Sep 22, 2017

TAKATA RECALL

Mar 29, 2017

SHAKING WHEN BRAKING

Mileage: 50,000

Sep 22, 2016 Crash

ON FRIDAY SEPT 16, , 2016 THE LEXUS WAS BEING PARKED ( BY SALLY MY WIFE WHO HAS BEEN DRIVING THIS CAR FOR MANY YEARS) ON THE DRIVEWAY OF MY HOME ON 198 COMPTON AVE EDISON , THE BRAKES BECAME HARD AND CAR KEPT MOVING CRASHED THE GARAGE DOOR AND A SECOND CAR CAR PARKED INSIDE THE GARAGE BOTH DRIVER AIRBAGS DEPLOYED , SHE WAS FORTUNATE THAT THE ACCIDENT WAS NOT FATAL; THE BRAKES AND DISCS WERE NEW AND DONE 2 MONTHS AGO;

Mileage: 70,000

Sep 21, 2015

THE BUTTON ON THE DECK LID TO OPEN HAD BECOME VERY STICKY AS IF MELTED ALSO THE STEERING WHEEL HAS THE SAME PROBLEM. IT IS AS IF THE COATING ON BOTH HAS BECOME LIKE PUTTY.

Mileage: 75,000

Aug 11, 2015

WHILE SITTING AT STOP LIGHT HEARD GRINDING NOISE AND UPON TURNING AT TRAFFIC LIGHT STEAM LIKE SMOKE LEFT HOOD. AS I PULLED OVER IT LOOKED TO BE ENGINE COOLANT.

Mileage: 75,000

Jul 27, 2015

FOR THE PAST 3 YEARS, MY VEHICLE'S DASHBOARD HAS BEEN MELTING, CAUSING A STICKY, SHINY FILM ON THE DASHBOARD. THIS DEFECT IS A MAJOR HAZARD AS IT CREATES A REFLECTION FROM THE DASHBOARD, NOT ALLOWING ME TO PROPERLY HAVE A CLEAR VIEW WHILE OPERATING MY VEHICLE. THE DEFECT LIMITS ME FROM TAKING LONG TRIPS ON THE ROAD, AS I AM AFRAID THAT I WILL NOT BE ABLE TO SEE DUE TO THE REFLECTION IN MY EYES.

Jul 20, 2015

THE DASHBOARD AND DOOR PANELS ARE MELTING. TOP OF DASHBOARD IS SO SHINY IT CAUSES VISUAL DISTURBANCE. WAS ADVISED MONTHS AGO BY LEXUS THAT RECALL IS IMPENDING

Mileage: 60,000

May 8, 2015

FRONT PASSENGER SIDE WINDOW CAME OFF TRACK WHILE DRIVING---WINDOW WAS NOT BEING OPENED OR CLOSED/THERE WAS A LOUD SOUND & WHEN I PULLED OVER WINDOW WAS OFF TRACK/TOOK VEHICLE TO DEALER (NON LEXUS) WHERE I PURCHASED CAR & WAS TOLD A CLICK THAT IS ON WINDOW BROKE & ENTIRE WINDOW NEEDS REPLACING/I SEARCHED THE WEB & DISCOVERED OTHER OWNERS HAVE HAD THE SAME PROBLEM

Mileage: 113,500

Nov 5, 2014

DASHBOARD IS MELTING, VERY SEVERE. NOT ONLY A VISIBILITY ISSUE WITH THE GLARE BUT IT IS NOW DRIPPING INTO THE START ENGINE BUTTON WHICH COULD LEAD TO ELECTRICAL PROBLEMS AND BECOME EVEN MORE OF A SAFETY ISSUE. LEXUS DEALER SAID HE WOULD SUBMIT PICTURES AND GET BACK WITH ME. IT HAS BEEN ABOUT 10 DAYS AND NO WORD YET. *TR

Sep 7, 2011

THIS COMPLAINT IS NOT ABOUT THE VEHICLE BUT ABOUT THE PROCESS THAT LEXUS HAS REGARDING SAFETY RECALLS. THIS RECALL WAS DURING 2009. I READ ABOUT IT IN THE NEWSPAPER, CALLED LEXUS AND WAS TOLD IT DID NOT PERTAIN TO ME. MANY MONTHS LATER I RECEIVED THE RECALL LETTER SAYING MY VEHICLE IS AFFECTED, AND THIS CONCERNED ME ABOUT LEXUS' RECORDS AND RECALL SYSTEM. I HAD MY VEHICLE CORRECTED. APPROX SIX MONTHS LATER, AND AGAIN ABOUT A YEAR AFTERWARDS, I RECEIVED A SIMILAR RECALL LETTERS SAYING LEXUS' RECORDS REFLECT I NEED TO HAVE THIS SAFETY CONDITION CORRECTED. WHEN I CALLED BOTH TIMES, THEY VERIFIED THAT I HAD ALREADY DONE THIS CORRECTION. WHEN I QUESTIONED THEM, THEY SAID TO JUST "IGNORE THE LETTER AND THROW IT AWAY". I QUESTION THE ACCURACY AND THE WHOLE RECORDS KEEPING SYSTEM BY LEXUS, AND RESPECTFULLY REQUEST THAT THEIR SYSTEM BE OFFICIALLY REVIEWED. RECALLS PERTAIN TO SAFETY AND I DON'T FEEL LEXUS HAS A GOOD HANDLE ON THIS. *TR

Nov 13, 2009

CONSUMER BELIEVES THAT THE UNINTENDED ACCELERATION IS CAUSED BY AN ELECTRICAL PROBLEM. *NJ