2007 LEXUS ES Visibility/wiper Problems

Dashboard and window seals are melting. Dashboard melting is causing a huge glare in windshield during the day. Window seals are melting onto my windows causing excessive scuffing on the windows affecting ability to see in my blind spots

My dashboard is turning into a liquid. Florida heat has effected this vehical since purchase. Currently my visability is through windshield is serverly affected. Since a large portion of the dash is liquid under a black dashboard it is reflecting onto my windshield serverly limiting my viewing the road and traffic. This is a known problem needing an immediate solution. Thank you for any immediate action you take on this matter.

The dashboard on my car is melting/shiny/sticky. I have tried many things to get it to stop reflecting on my windshield, but nothing helps. I contacted Lexus and this is an identified known concern for this vehicle and a bulletin has been issued, but the bulletin has expired. The reflection impairs visibility anytime the sun is out or lights at night reflect on the dashboard. I am concerned for my safety and my children’s safety in a vehicle that is known for reliability and longevity.

LEXUS ISSUED A TECH BULLETIN IN 2011 STATING THAT THERE WAS A SAFETY ISSUE WITH THE DASHBOARDS MELTING AND THE GLARE FROM THE SUN WAS BLINDING DRIVERS. TOLD DEALERS TO REPLACE THEM WHEN ASKED. EXTENDED THE CAMPAIGN THRU 5/2017, BUT DID NOT INFORM CUSTOMERS. CAMPAIGN EXPIRED WITH A LOT OF DEFECTIVE AND DANGEROUS DASHBOARDS STILL OUT THERE. THE SMELL IS ALSO MAKING PEOPLE SICK. LEXUS WILL NOT REPLACE MY DASHBOARD.

MY CAR HAS A MELTING DASH THAT LEAVES A STICKY RESIDUE ON MY WINDSHIELD AFFECTING MY ABILITY TO SEE THE ROAD. IT ALSO CAUSES A GLARE WHEN DRIVING IN THE EARLY MORNING OR AT NIGHT WITH STREET LIGHTS.

TWO YEARS AGO I NOTICED MY DASHBOARD GETTING STICKY , AND NOW IT'S GETTING WORSE AND WORSE,BECAUSE WHEN THE SUN OR SHINE I CAN SEE WITH THE GLER..

I AM HAVING ISSUES WITH VISIBILITY SINCE I HAVE A STICKY, CRACKED DASHBOARD, AND IT'S PEELING OFF BIT BY BIT. I HAVE CALLED LEXUS CORPORATE MULTIPLE TIMES AND THEY SAID THEY COULDN'T DO ANYTHING. I WOULD HAVE TO PAY OUT OF POCKET OR BUY A COVER WHICH QUITE FRANKLY IT LOOKS UGLY ON A LUXURY SEDAN. WHEN I BOUGHT THE CAR I THOUGHT IT WAS A COSMETIC ISSUE, BUT IT HAS GOTTEN WORSE ESPECIALLY ON HOT WEATHER LIKE THE STATE OF OKLAHOMA. IT IS REALLY CONCERNING AS I ALMOST HIT A PEDESTRIAN WHEN THE SUN WAS GLARING OVER MY FRONT WINDSHIELD. I AM ACTUALLY TERRIFIED OF LEAVING MY HOME ON SUNNY DAYS AS I MIGHT GET IN AN ACCIDENT BECAUSE OF THE GLARE. FEW YEARS AGO, LEXUS OFFERED TO REPLACE UNDER WARRANTY, BUT IT WASN'T A RECALL AND THE OWNER DIDN'T HAVE IT FIXED. BACK THEN THE CAR HAD AN EXTENDED WARRANTY FROM THE DEALER (ESKRIDGE LEXUS OKC). THE GRACE PERIOD FOR THE REPLACEMENT IS OVER.THE CAR HAS BEEN WELL TAKEN CARE OF AND GOOD SERVICE RECORD. I HAVE NO PROOF OF WHAT I'M GOING TO SAY NEXT, BUT I FEAR THAT SINCE THE DASHBOARD IS STICKY AND CRACKED AND PEELING OFF, THE AIRBAGS MIGHT NOT PROPERLY DEPLOY IN CASE OF AN ACCIDENT.

Mileage: 1

I HAVE LEXUS ES350. ITS EXPENSIVE LUXURY CAR. BUT ITS DASHBOARD IS MELTING ON THE TOP NOW. VERY UNCOMMON BEHAVIOR OF THIS KIND OF CAR. THIS WOULDN'T HAPPENED EVEN IF IN CHEAP CAR. I WENT TO DEALERSHIP AND THEY CONFIRM THAT IT IS MELTING. IT'S A DASHBOARD, ONE OF THE MAIN PART OF THE CAR. ISSUE IS IN THE SUN, MELTED PART IS REFLECTING ON THE WINDSHIELD AND ITS VERY BRIGHT. IT BECOMES SAFETY ISSUE TO DRIVE THIS CAR IN THE SUN. IT GIVES HEADACHE AND NOT PROPER VISIBILITY TO DRIVE. DEALERSHIP REFUSED TO FIX THIS ISSUE AS THIS CAR IS MORE THAN 10 YEARS OLD. THIS KIND OF ISSUE SHOULD NOT HAPPENED IN THE CAR LIKE LEXUS. PLEASE SEE ATTACHED PICTURES, IT GIVES SOME IDEA LIKE HOW IT LOOKS LIKE IN WINDSHIELD WHILE DRIVING. PICTURE DO NOT COVER ALL REFLECTIONS THOUGH.

MY DASHBOARD IS MELTING. THERE WAS A CUSTOMER SUPPORT PROGRAM THAT EXPIRED IN 2017. I NEVER RECEIVED ANY INFORMATION ABOUT TAKING MY CAR IN FOR A DASHBOARD REPLACEMENT. WHEN IT'S HOT OUTSIDE THE GLARE IS SO INTENSE THAT I AM NOT ABLE TO DRIVE THE CAR BECAUSE I AM AFRAID OF HAVING AN ACCIDENT. I AM NOT ABLE TO CLEAN THE DASHBOARD. IT HAS SO MUCH DEBRIS ON IT THAT CAN'T BE REMOVED.

Mileage: 150,000

MELTING DASHBOARD EMITTING OUT POISONOUS SMELL, CAUSE MY THROATS UNCOMFORTABLE AND COUGHING. MY KID COMPLAINS ABOUT THERE IS ALWAYS SMELL IN MY CAR AND FELT DIZZY AND HEADACHE WHENEVER SITTING IN. NEED TO EVALUATE THE CHEMICAL RELEASED AND ITS IMPACT TO HEALTH.

I PURCHASED A CERTIFIED USED 2007 LEXUS ES 350 IN 2010 WITH APPROXIMATELY 26,000 MILES. IN 2014, I LEFT THE LEXUS IN MY FLORIDA PARKING LOT FOR THE SUMMER (MAY-OCTOBER). WHEN I RETURNED FROM NEW YORK, THE ENTIRE LEXUS DASHBOARD HAD MELTED! DUE TO THE MELTING, THERE IS A SHINY GLARE ON THE WINDSHIELD WHICH MAKES IT HARD TO SEE. I BELIEVE THIS IS VERY DANGEROUS AND THERE SHOULD BE A RECALL. I PAID A LOT OF MONEY FOR THIS CAR, AND THIS IS A SERIOUS SAFETY DEFECT. LEXUS SHOULD RECALL THESE CARS AND FIX THIS PROBLEM. *TR

Mileage: 76,200

THE DASHBOARD IS VERY STICKY TO THE TOUCH. WHEN TRYING TO REMOVE THE STICKINESS WITH A PAPER TOWEL AND CLEANER, THE PAPER TOWEL BECAME STUCK TO THE DASHBOARD. AT THIS TIME UNABLE TO CLEAN THE DASHBOARD. THE DASHBOARD IS CREATING A GLARE ON THE FRONT WINDOW MAKING IT DIFFICULT TO SEE AT TIMES. THE BLACK RUBBER EXTERIOR TRUNK RELEASE BUTTON MELTED. I WENT TO OPEN THE TRUNK AND HAD DIFFICULTY GETTING THE TRUNK TO OPEN. WHEN I BENT DOWN TO SEE WHAT WAS WRONG WITH THE BUTTON, IT WAS TOTALLY MELTED AND SMEARED ACROSS THE BOTTOM. I HAD BLACK RESIDUE ON MY FINGERS WHEN I TOUCHED WHAT WAS LEFT OF THE BUTTON. I REPORTED BOTH INCIDENTS TO MY SERVICE MANAGER IN JUNE 2014 WHEN I TOOK MY LEXUS IN FOR AN OIL CHANGE. I WAS TOLD THAT THE TRUNK BUTTON WOULD BE OVER $300 AND THE DASHBOARD WAS NOT COVERED. *TR

THE PLASTIC CLIPS THAT ATTACH THE DRIVER'S SIDE WINDOW BROKE, CAUSING THE WINDOW TO JUMP OUT OF THE TRACK. THERE ARE HUNDREDS OF COMPLAINTS ON LEXUS OWNER FORUMS IN REGARDS TO THIS ISSUE WITH 2007-2008 ES350 MODELS. LEXUS EVEN REALIZES THERE IS AN ISSUE BECAUSE THEY PUT OUT A SAFETY BULLETIN (L-SB-0003-09) ABOUT THIS PROBLEM. THE MANUFACTURER IS FORCING THE CONSUMER TO PURCHASE AN ENTIRE NEW WINDOW IN ORDER TO FIX THEIR FAULTY DESIGN. WE ARE VERY FORTUNATE THAT THIS ISSUE DID NOT OCCUR WHILE DRIVING DOWN THE HIGHWAY OR AN ACCIDENT MAY HAVE OCCURRED. I WOULD A COMPANY WHO'S SLOGAN IS "THE PURSUIT OF PERFECTION" TO STAND UP AND ADMIT THAT THEY HAVE AN ISSUE. *TR

Mileage: 80,123