Problem Breakdown

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Complaints

Showing 20 of 58
Oct 29, 2025 Electrical System Crash

Experienced unintended acceleration when pulling into a parking space. My vehicle went over the curb and into a ditch. The bushes and embankment of the ditch stopped the vehicle. There were no warning lamps, messages or other symptoms of a problem.

Oct 29, 2025 Electrical System Crash

Experienced unintended acceleration when pulling into a parking space. My vehicle went over the curb and into a ditch. The bushes and embankment of the ditch stopped the vehicle. There were no warning lamps, messages or other symptoms of a problem.

Oct 27, 2025 Electrical System Crash

On Monday, Oct. 27, 2025 at approximately 11:50 am, my vehicle experienced unintended acceleration. I was pulling into a parking spot and suddenly accelerated and jump the barrier into a ditch. Luckly there were bushes to stop me. I was standing on the brake. There were no prior indications there wa...

Oct 27, 2025 Electrical System Crash

On Monday, Oct. 27, 2025 at approximately 11:50 am, my vehicle experienced unintended acceleration. I was pulling into a parking spot and suddenly accelerated and jump the barrier into a ditch. Luckly there were bushes to stop me. I was standing on the brake. There were no prior indications there wa...

Jan 2, 2025 Vehicle Speed Control 25,000 mi

The contact owns a 2009 Lexus ES350. The contact stated that the vehicle intermittently accelerated upon releasing the brake pedal. There was no warning light illuminated. The contact stated that recently upon entering the garage, the vehicle suddenly accelerated after releasing the brake pedal, alm...

Jan 2, 2025 Vehicle Speed Control 25,000 mi

The contact owns a 2009 Lexus ES350. The contact stated that the vehicle intermittently accelerated upon releasing the brake pedal. There was no warning light illuminated. The contact stated that recently upon entering the garage, the vehicle suddenly accelerated after releasing the brake pedal, alm...

Jun 18, 2024 Structure 95,000 mi

The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken ...

Jun 18, 2024 Structure 95,000 mi

The contact owns a 2009 Lexus ES350. The contact stated that the dashboard had become sticky and had started to melt. Over time, the contact stated that glare had started to reflect from the windshield onto the dashboard, obstructing visibility while driving at various speeds. The vehicle was taken ...

Jun 29, 2023 Unknown Or Other

Dashboard is sticky, shiny, and melting from the heat. All lint, dust and cloth sticks to the sticky dashboard. Shiny dashboards can pose safety hazards that affect visibility with a glare bouncing off the windshield, and overall health issues since melted dashboards can emit harmful odors. Lexus ...

Jun 29, 2023 Unknown Or Other

Dashboard is sticky, shiny, and melting from the heat. All lint, dust and cloth sticks to the sticky dashboard. Shiny dashboards can pose safety hazards that affect visibility with a glare bouncing off the windshield, and overall health issues since melted dashboards can emit harmful odors. Lexus ...

Jun 16, 2023 Unknown Or Other

Dashboard is melting from heat and needs to be replaced. Company refuses to replace saying recalls expired 2021. Never received any mail from them even though they said they mailed it to me. Be going to Price LeBlanc for service since 2013 never mentioned anything about it. Thanks

Jun 16, 2023 Unknown Or Other

Dashboard is melting from heat and needs to be replaced. Company refuses to replace saying recalls expired 2021. Never received any mail from them even though they said they mailed it to me. Be going to Price LeBlanc for service since 2013 never mentioned anything about it. Thanks

Mar 31, 2023 Steering

I was driving home from work & just before 5pm I hit a section of the side of the road that has deteriorated on SR 68 between Tecumseh high school & Lynnville, IN. It blew out the inner wall of my tire & I had to get it replaced. I have seen this happen to other drivers on this road as well. ...

Mar 31, 2023 Steering

I was driving home from work & just before 5pm I hit a section of the side of the road that has deteriorated on SR 68 between Tecumseh high school & Lynnville, IN. It blew out the inner wall of my tire & I had to get it replaced. I have seen this happen to other drivers on this road as well. ...

May 30, 2021 Structure

DASHBOARD ON 2009 LEXUS ES 350 HAS BEGUN TO MELT AND ON SUNNY DAYS THE REFLECTION ON THE WINDSHIELD POSES A SAFETY HAZARD AND REDUCES VISIBILITY. IN ADDITION THE MELTING PLASTIC IS VERY STICKY AND COULD BE HAZARDOUS FOR DRIVER NOT TO MENTION THE POISON EXPOSURE TO ITS VAPORS. THERE WAS A RECALL FOR ...

May 30, 2021 Structure

DASHBOARD ON 2009 LEXUS ES 350 HAS BEGUN TO MELT AND ON SUNNY DAYS THE REFLECTION ON THE WINDSHIELD POSES A SAFETY HAZARD AND REDUCES VISIBILITY. IN ADDITION THE MELTING PLASTIC IS VERY STICKY AND COULD BE HAZARDOUS FOR DRIVER NOT TO MENTION THE POISON EXPOSURE TO ITS VAPORS. THERE WAS A RECALL FOR ...

Sep 30, 2020 Engine 105,000 mi

BROKEN ENGINE VALVE SPRING. ONLY ONE SO FAR THAT CAUSE THE PROBLEM. VEHICLE IN MOTION ON CITY STREET.

Sep 30, 2020 Engine 105,000 mi

BROKEN ENGINE VALVE SPRING. ONLY ONE SO FAR THAT CAUSE THE PROBLEM. VEHICLE IN MOTION ON CITY STREET.

Dec 11, 2019 Service Brakes 124,300 mi

VEHICLE SEEMS TO ACCELERATE ON ITS OWN WHILE PRESSING BRAKE, EVEN MOVING FORWARD AFTER COMING TO COMPLETE STOP

Dec 11, 2019 Vehicle Speed Control 124,300 mi

VEHICLE SEEMS TO ACCELERATE ON ITS OWN WHILE PRESSING BRAKE, EVEN MOVING FORWARD AFTER COMING TO COMPLETE STOP

Dec 11, 2019 Service Brakes 124,300 mi

VEHICLE SEEMS TO ACCELERATE ON ITS OWN WHILE PRESSING BRAKE, EVEN MOVING FORWARD AFTER COMING TO COMPLETE STOP

Dec 11, 2019 Vehicle Speed Control 124,300 mi

VEHICLE SEEMS TO ACCELERATE ON ITS OWN WHILE PRESSING BRAKE, EVEN MOVING FORWARD AFTER COMING TO COMPLETE STOP

Jun 28, 2019 Air Bags Crash 134,000 mi

HAD CAR ACCIDENT JUNE 14,2019. HIT BY ANOTHER CAR. AIR BAGS DID NOT INFLATE

Jun 28, 2019 Air Bags Crash 134,000 mi

TAKAT RECALL: HAD CAR ACCIDENT . HIT BY ANOTHER CAR WHILE TURNING; RAN OVER STREET SIGN AND HIT IRON FENCE INFRONT OF APARTMENT BUILDING. AIR BAGS DID NOT INFLATE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION A...

Jun 28, 2019 Air Bags Crash 134,000 mi

HAD CAR ACCIDENT JUNE 14,2019. HIT BY ANOTHER CAR. AIR BAGS DID NOT INFLATE

Jun 28, 2019 Air Bags Crash 134,000 mi

TAKAT RECALL: HAD CAR ACCIDENT . HIT BY ANOTHER CAR WHILE TURNING; RAN OVER STREET SIGN AND HIT IRON FENCE INFRONT OF APARTMENT BUILDING. AIR BAGS DID NOT INFLATE. 'PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION A...

Mar 14, 2018 Air Bags

I CALLED LEXUS OF ROCKVILLE CENTER LI NY TODAY REGARDING "URGENT SAFETY RECALL" NOTICE I RECEIVED. SADLY LEXUS DEALER TOLD ME THAT THE PARTS ARE ON BACKORDER UNTIL END OF MARCH... CAN'T EVEN MAKE APPOINTMENT TO HAVE LEXUS FIX THE PROBLEM "TAKATA FRONT PASSENGER AIRBAG INFLATORS" FOR AN URGENT SAFETY...

Mar 14, 2018 Air Bags

I CALLED LEXUS OF ROCKVILLE CENTER LI NY TODAY REGARDING "URGENT SAFETY RECALL" NOTICE I RECEIVED. SADLY LEXUS DEALER TOLD ME THAT THE PARTS ARE ON BACKORDER UNTIL END OF MARCH... CAN'T EVEN MAKE APPOINTMENT TO HAVE LEXUS FIX THE PROBLEM "TAKATA FRONT PASSENGER AIRBAG INFLATORS" FOR AN URGENT SAFETY...

Dec 20, 2017 Air Bags 99,000 mi

TAKATA RECALL THE MANUFACTURER/DEALER HAS YET TO REPAIR/REPLACE THE FAULTY AIRBAGS. I HAVE BEEN IN A 'LOANER' VEHICLE FOR 10 MONTHS.

Dec 20, 2017 Air Bags 99,000 mi

TAKATA RECALL THE MANUFACTURER/DEALER HAS YET TO REPAIR/REPLACE THE FAULTY AIRBAGS. I HAVE BEEN IN A 'LOANER' VEHICLE FOR 10 MONTHS.

Oct 21, 2017 Air Bags

TAKATA RECALL

Oct 21, 2017 Air Bags

TAKATA RECALL

May 16, 2017 Air Bags

TAKATA RECALL I HAVE CONTACTED LEXUS DEALER AT 700 SERRAMONTE BLVD, COLMA CA 94014 SEVERAL TIMES REGARDING PASSENGER AIR BAG OF MY CAR BUT I AM BEING IGNORED AND ADVISED TO KEEP DRIVING AS IT IS. I AM WORRIED ABOUT MY FAMILY'S SAFETY BECAUSE IT IS OUR FAMILY CAR AND THEY TRAVEL WITH ME ALL THE TIM...

May 16, 2017 Air Bags

TAKATA RECALL I HAVE CONTACTED LEXUS DEALER AT 700 SERRAMONTE BLVD, COLMA CA 94014 SEVERAL TIMES REGARDING PASSENGER AIR BAG OF MY CAR BUT I AM BEING IGNORED AND ADVISED TO KEEP DRIVING AS IT IS. I AM WORRIED ABOUT MY FAMILY'S SAFETY BECAUSE IT IS OUR FAMILY CAR AND THEY TRAVEL WITH ME ALL THE TIM...

Apr 28, 2017 Air Bags

[XXX] LEXUS FAILED TO ACCOMMODATE WITH A LOANER VEHICLE AND JUST KEEPS TELLING ME "JUST BE PATIENT" EVERY TIME I CALL THEM TO DISCUSS MY VEHICLE AND THAT IT IS VERY DANGEROUS TO DRIVE. MY VEHICLE HAS BEEN IN THE GARAGE "NOT DRIVEN ALL THAT TIME" FOR OVER FOUR YEARS SINCE ME AND MY HUSBAND ARE FE...

Apr 28, 2017 Air Bags

[XXX] LEXUS FAILED TO ACCOMMODATE WITH A LOANER VEHICLE AND JUST KEEPS TELLING ME "JUST BE PATIENT" EVERY TIME I CALL THEM TO DISCUSS MY VEHICLE AND THAT IT IS VERY DANGEROUS TO DRIVE. MY VEHICLE HAS BEEN IN THE GARAGE "NOT DRIVEN ALL THAT TIME" FOR OVER FOUR YEARS SINCE ME AND MY HUSBAND ARE FE...

Jan 14, 2017 Air Bags

TAKATA RECALL

Jan 14, 2017 Air Bags

TAKATA RECALL

Jan 11, 2017 Air Bags 20,000 mi

LEXUS SENT A RECALL NOTICE ON MAY 23, 2016, ADVISING US NOT TO USE THE PASSENGER SIDE SEAT DUE TO THE POTENTIAL DANGER FROM EXPLODING SHRAPNEL FROM THE TAKATA AIRBAG. IT IS NOW JANUARY 17, 2017, A FULL 8 MONTHS OF NOT BEING ABLE TO USE THE VEHICLE AS DESIGNED, WITH ABSOLUTELY NO INFORMATION PROVIDED...

Jan 11, 2017 Air Bags 20,000 mi

LEXUS SENT A RECALL NOTICE ON MAY 23, 2016, ADVISING US NOT TO USE THE PASSENGER SIDE SEAT DUE TO THE POTENTIAL DANGER FROM EXPLODING SHRAPNEL FROM THE TAKATA AIRBAG. IT IS NOW JANUARY 17, 2017, A FULL 8 MONTHS OF NOT BEING ABLE TO USE THE VEHICLE AS DESIGNED, WITH ABSOLUTELY NO INFORMATION PROVIDED...

Dec 10, 2016 Air Bags

TAKATA RECALL - SINCE THE RECALL NOTICE ADVISES NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT I HAVE NOT USED THE PASSENGER SEAT SINCE I RECEIVED THE NOTICE OF RECALL. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG TO GET A FIX. MY LEXUS DEALER TOLD ME IT WOULD PROBABLY BE O...

Dec 10, 2016 Air Bags

TAKATA RECALL - SINCE THE RECALL NOTICE ADVISES NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT I HAVE NOT USED THE PASSENGER SEAT SINCE I RECEIVED THE NOTICE OF RECALL. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG TO GET A FIX. MY LEXUS DEALER TOLD ME IT WOULD PROBABLY BE O...

Dec 2, 2016 Air Bags 88,000 mi

TAKATA RECALL LEXUS DOES NOT FEEL THE URGENCY OF DEVELOPING A RESPONSE TO THIS DEADLY SITUATION THEIR RESPONSE SEEMS TO BE THAT IT IS TAKATA'S PROBLEM WHAT CAN BE DONE TO MAKE MY CAR SAFE TO CARRY A PASSENGER?

Dec 2, 2016 Air Bags 88,000 mi

TAKATA RECALL LEXUS DOES NOT FEEL THE URGENCY OF DEVELOPING A RESPONSE TO THIS DEADLY SITUATION THEIR RESPONSE SEEMS TO BE THAT IT IS TAKATA'S PROBLEM WHAT CAN BE DONE TO MAKE MY CAR SAFE TO CARRY A PASSENGER?

Oct 29, 2016 Air Bags 66,455 mi

TAKATA RECALL

Oct 29, 2016 Air Bags 66,455 mi

TAKATA RECALL

Jul 29, 2016 Air Bags

TAKATA RECALL. LEXUS DOES NOT HAVE A REMEDY YET. UNTIL THEY DO I CAN NOT GET A STRAIGHT ANSWER TO MY QUESTION. IS THE AIR BAG ON IF NO ONE IS SITTING IN THE FRONT PASSENGER SEAT? PLEASE GIVE ME THE ANSWER. THANK YOU *TR

Jul 29, 2016 Air Bags

TAKATA RECALL. LEXUS DOES NOT HAVE A REMEDY YET. UNTIL THEY DO I CAN NOT GET A STRAIGHT ANSWER TO MY QUESTION. IS THE AIR BAG ON IF NO ONE IS SITTING IN THE FRONT PASSENGER SEAT? PLEASE GIVE ME THE ANSWER. THANK YOU *TR

Jul 19, 2016 Visibility/wiper 61,000 mi

THE DASHBOARD IS MELTING AND HAS BECOME SHINY. THE SHINE RENDERS THE DRIVER BLIND TO TRAFFIC BY REFLECTING THE SUN. THE SHINE ALSO REFLECTS AGAINST THE WINDSHIELD AND REFLECTS BACK. THIS MAKES THE VISIBILITY TOWARDS THE LEFT SIDE AND FRONT OF THE DRIVER TO BE VERY LOW CAUSING A HAZARDOUS DRIVING CON...

Jul 19, 2016 Air Bags

TAKATA RECALL. WE RECEIVED A RECALL NOTICE VIA MAIL LAST WEEK REGARDING THE PASSENGER SIDE AIRBAG. NHTSA RECALL NO. 16V-340. IN THE "IMPORTANT UPDATE" INCLUDED WITH THE RECALL NOTICE WERE SEVERAL QUESTIONS AND ANSWERS. QUESTION 8 "MY VEHICLE IS INVOLVED IN THIS SAFETY RECALL BUT THE REMEDY IS NO...

Jul 19, 2016 Visibility/wiper 61,000 mi

THE DASHBOARD IS MELTING AND HAS BECOME SHINY. THE SHINE RENDERS THE DRIVER BLIND TO TRAFFIC BY REFLECTING THE SUN. THE SHINE ALSO REFLECTS AGAINST THE WINDSHIELD AND REFLECTS BACK. THIS MAKES THE VISIBILITY TOWARDS THE LEFT SIDE AND FRONT OF THE DRIVER TO BE VERY LOW CAUSING A HAZARDOUS DRIVING CON...

Jul 19, 2016 Air Bags

TAKATA RECALL. WE RECEIVED A RECALL NOTICE VIA MAIL LAST WEEK REGARDING THE PASSENGER SIDE AIRBAG. NHTSA RECALL NO. 16V-340. IN THE "IMPORTANT UPDATE" INCLUDED WITH THE RECALL NOTICE WERE SEVERAL QUESTIONS AND ANSWERS. QUESTION 8 "MY VEHICLE IS INVOLVED IN THIS SAFETY RECALL BUT THE REMEDY IS NO...

Mar 16, 2015 Equipment 70,000 mi

MP3, RADIO AND CD PLAYER DO NOT WORK. NO SOUND OR TXT ON SCREEN. THE LIGHTS FLASH NONSTOP. CD WILL NOT EJECT. ALL THE FUSES HAVE BEEN CHECKED AND ARE GOOD. I JUST TURNED THE CAR ON ONE DAY AND IT WAS NOT WORKING. *TR

Mar 16, 2015 Equipment 70,000 mi

MP3, RADIO AND CD PLAYER DO NOT WORK. NO SOUND OR TXT ON SCREEN. THE LIGHTS FLASH NONSTOP. CD WILL NOT EJECT. ALL THE FUSES HAVE BEEN CHECKED AND ARE GOOD. I JUST TURNED THE CAR ON ONE DAY AND IT WAS NOT WORKING. *TR

Oct 2, 2013 Suspension 27,000 mi

CAR WAS BOUGHT NEW IN SEPT OF 2009 MY WIFE DRIVES IN TOWN AND IT ONLY HAS 27000 MILES ON IT AND THE TWO FRONT TIRES ARE SHOWING STEEL BELTS ON BOTH INSIDE OF TIRES,PRETTY ON SAFE. HAVE BEEN TOLD IT IS HOW THE CAR IS SET UP. THE PROBLEM WILL KEEP HAPPENING. MY WIFE WOULD NOT TOLD ME BUT SHE HEARD SOM...

Oct 2, 2013 Suspension 27,000 mi

CAR WAS BOUGHT NEW IN SEPT OF 2009 MY WIFE DRIVES IN TOWN AND IT ONLY HAS 27000 MILES ON IT AND THE TWO FRONT TIRES ARE SHOWING STEEL BELTS ON BOTH INSIDE OF TIRES,PRETTY ON SAFE. HAVE BEEN TOLD IT IS HOW THE CAR IS SET UP. THE PROBLEM WILL KEEP HAPPENING. MY WIFE WOULD NOT TOLD ME BUT SHE HEARD SOM...

Nov 16, 2011 Vehicle Speed Control 25,000 mi

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED FROM 65 MPH TO 80 MPH WITHOUT WARNING. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE IT WOULD RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE W...

Nov 16, 2011 Vehicle Speed Control 25,000 mi

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED FROM 65 MPH TO 80 MPH WITHOUT WARNING. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE IT WOULD RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THERE W...