This Problem Across All Years
TL* THE CONTACT OWNS A 2005 LEXUS ES330. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING PUMP AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT NEEDED TO REPLACE HER KEY WITH ANOTHER KEY CHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
TL* THE CONTACT OWNS A 2005 LEXUS ES330. WHILE DRIVING 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT AND WAS DRIVEN HOME. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING PUMP AND ALTERNATOR FAILED AND NEEDED TO BE REPLACED. IN ADDITION, THE CONTACT NEEDED TO REPLACE HER KEY WITH ANOTHER KEY CHIP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
MY COMPLAINT IS IN REGARD TO THE IGNITION SWITCH FOR MY 2005 LEXUS ES-330. WHILE TRYING TO START MY VEHICLE THE CASE THAT HOUSES THE KEY BROKE APART. THE KEY WAS STILL IN THE IGNITION, THE CAR RUNNING, BUT THE OTHER HALF OF THE CASE WAS DANGLING FROM THE KEY ITSELF.AFTER I WAS ABLE TO STOP THE ENGINE BY TURNING IT OFF WITH THE KEY ITSELF AND GATHERING UP ALL THE PARTS OF THE IGNITION SWITCH, UPON OBSERVATION I FOUND A VERY SMALL SCREW THAT SUPPOSEDLY WAS USED TO SECURE THE SWITCH CASE TOGETHER HAD BECOME LOOSE AND THEREFORE ALLOWED THE SWITCH CASE TO BREAK OPEN FROM THE PRESSURE NEEDED TO START THE ENGINE. WITH A LITTLE BIT OF GLUE AND TRANSPARENT TAPE I WAS ABLE TO START THE CAR AND DRIVE IT TO THE LOCAL LEXUS DEALER ON ATLANTIC BLVD.IN JACKSONVILLE, FL.THE SERVICE MANAGER SEEMED UNCONCERNED ABOUT MY PROBLEM, AND SPOKE MOSTLY ABOUT THE REDESIGNED SWITCH PRESENTLY AVAILABLE, AND WAS TOTALLY UNCONCERNED ABOUT MY PROBLEM. I ASKED ABOUT OTHERS WITH THE SAME TYPE KEY CASE AS MINE AND IF A REMEDY HAD BEEN TAKEN TO THE SECURING OF THE SMALL SCREW THAT HOLDS THE CASE TOGETHER, HE SAID NOT HIS KNOWLEDGE. I GUESS MY QUESTION IS SIMPLY WHY NOT? THE SERVICE MANAGER IS [XXX], I WAS TOLD BY HIM MY ONLY SOLUTION WAS TO PURCHASE ANOTHER KEY AS IF THE PROBLEM WAS MINE INSTEAD OF THE DEALERS.COULD THERE BE A SAFETY CONCERN HERE? I AM [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY COMPLAINT IS IN REGARD TO THE IGNITION SWITCH FOR MY 2005 LEXUS ES-330. WHILE TRYING TO START MY VEHICLE THE CASE THAT HOUSES THE KEY BROKE APART. THE KEY WAS STILL IN THE IGNITION, THE CAR RUNNING, BUT THE OTHER HALF OF THE CASE WAS DANGLING FROM THE KEY ITSELF.AFTER I WAS ABLE TO STOP THE ENGINE BY TURNING IT OFF WITH THE KEY ITSELF AND GATHERING UP ALL THE PARTS OF THE IGNITION SWITCH, UPON OBSERVATION I FOUND A VERY SMALL SCREW THAT SUPPOSEDLY WAS USED TO SECURE THE SWITCH CASE TOGETHER HAD BECOME LOOSE AND THEREFORE ALLOWED THE SWITCH CASE TO BREAK OPEN FROM THE PRESSURE NEEDED TO START THE ENGINE. WITH A LITTLE BIT OF GLUE AND TRANSPARENT TAPE I WAS ABLE TO START THE CAR AND DRIVE IT TO THE LOCAL LEXUS DEALER ON ATLANTIC BLVD.IN JACKSONVILLE, FL.THE SERVICE MANAGER SEEMED UNCONCERNED ABOUT MY PROBLEM, AND SPOKE MOSTLY ABOUT THE REDESIGNED SWITCH PRESENTLY AVAILABLE, AND WAS TOTALLY UNCONCERNED ABOUT MY PROBLEM. I ASKED ABOUT OTHERS WITH THE SAME TYPE KEY CASE AS MINE AND IF A REMEDY HAD BEEN TAKEN TO THE SECURING OF THE SMALL SCREW THAT HOLDS THE CASE TOGETHER, HE SAID NOT HIS KNOWLEDGE. I GUESS MY QUESTION IS SIMPLY WHY NOT? THE SERVICE MANAGER IS [XXX], I WAS TOLD BY HIM MY ONLY SOLUTION WAS TO PURCHASE ANOTHER KEY AS IF THE PROBLEM WAS MINE INSTEAD OF THE DEALERS.COULD THERE BE A SAFETY CONCERN HERE? I AM [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL*THE CONTACT OWNS A 2005 LEXUS ES330. THE CONTACT WAS UNABLE TO START THE VEHICLE. A MECHANIC ARRIVED TO JUMP START THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY IN COLD WEATHER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.
TL*THE CONTACT OWNS A 2005 LEXUS ES330. THE CONTACT WAS UNABLE TO START THE VEHICLE. A MECHANIC ARRIVED TO JUMP START THE VEHICLE. THE FAILURE OCCURRED INTERMITTENTLY IN COLD WEATHER. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS APPROXIMATELY 15,000.
HELLO: I DRIVE A 2005 LEXUS ES330. WHILE I HAVE NOT HAD A PROBLEM WITH THE BRAKING SYSTEM, THE ELECTRONIC THROTTLE IS A DIFFERENT STORY. IF YOU ARE ENTERING AN ON RAMP TO A FREEWAY THEN RELEASE THE THROTTLE, THEN ALMOST IMMEDIATELY REAPPLY THE THROTTLE THE CAR WILL NOT RESPOND. IT TAKES 2 SECONDS OR SO BEFORE THE ENGINE STARTS TO REV UP AND THE CAR IS DEFINITELY UNHAPPY ABOUT THIS. THIS PROCESS OF ACCELERATION, THE COASTING, THEN ACCELERATING AGAIN YIELDS THIS SAME RESULT WITH ALMOST 100% REPEATABILITY. THE INTERNET FORUMS ARE LOADED WITH INFORMATION ABOUT THIS SAME ISSUE. DEFINITELY SOMETHING IN THE ELECTRONICS IS NOT RIGHT! *TR
HELLO: I DRIVE A 2005 LEXUS ES330. WHILE I HAVE NOT HAD A PROBLEM WITH THE BRAKING SYSTEM, THE ELECTRONIC THROTTLE IS A DIFFERENT STORY. IF YOU ARE ENTERING AN ON RAMP TO A FREEWAY THEN RELEASE THE THROTTLE, THEN ALMOST IMMEDIATELY REAPPLY THE THROTTLE THE CAR WILL NOT RESPOND. IT TAKES 2 SECONDS OR SO BEFORE THE ENGINE STARTS TO REV UP AND THE CAR IS DEFINITELY UNHAPPY ABOUT THIS. THIS PROCESS OF ACCELERATION, THE COASTING, THEN ACCELERATING AGAIN YIELDS THIS SAME RESULT WITH ALMOST 100% REPEATABILITY. THE INTERNET FORUMS ARE LOADED WITH INFORMATION ABOUT THIS SAME ISSUE. DEFINITELY SOMETHING IN THE ELECTRONICS IS NOT RIGHT! *TR
I OWN A LEXUS ES 330, 2005 YEAR MODEL. THE VEHICLE RANDOMLY FAILS TO START AFTER IT WAS PURCHASED. THE DEALER STATED THAT THIS PROBLEM MIGHT BE DUE TO THE MANY GADGETS IN THE CAR. IN ANY CASE SUCH AN EXPENSIVE VEHICLE IS NOT A RELIABLE ONE. *TR
I OWN A LEXUS ES 330, 2005 YEAR MODEL. THE VEHICLE RANDOMLY FAILS TO START AFTER IT WAS PURCHASED. THE DEALER STATED THAT THIS PROBLEM MIGHT BE DUE TO THE MANY GADGETS IN THE CAR. IN ANY CASE SUCH AN EXPENSIVE VEHICLE IS NOT A RELIABLE ONE. *TR
TL*THE CONTACT OWNS A 2003 (NA) LEXUS ES330. THE CONTACT STATED THAT THE VEHICLE WOULD RANDOMLY FAIL TO START AFTER IT WAS PURCHASED. THE DEALER MADE REPAIRS AND STATED THAT THE FAILURE WAS DUE TO SO MANY GADGETS BEING IN THE VEHICLE. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE PERSISTS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 8,000.
TL*THE CONTACT OWNS A 2003 (NA) LEXUS ES330. THE CONTACT STATED THAT THE VEHICLE WOULD RANDOMLY FAIL TO START AFTER IT WAS PURCHASED. THE DEALER MADE REPAIRS AND STATED THAT THE FAILURE WAS DUE TO SO MANY GADGETS BEING IN THE VEHICLE. THE BATTERY WAS REPLACED; HOWEVER, THE FAILURE PERSISTS. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE 8,000.
THE ELECTRICAL SYSTEM FOR THE AIR CONDITIONER SHUTS DOWN, AND I CAN SMELL A BURNING COMING THROUGH THE VENTS ; THE CAR ALSO JERKS WHILE IN MOVEMENT. *TR
THE ELECTRICAL SYSTEM FOR THE AIR CONDITIONER SHUTS DOWN, AND I CAN SMELL A BURNING COMING THROUGH THE VENTS ; THE CAR ALSO JERKS WHILE IN MOVEMENT. *TR
DT: CALLER SAYS VEHICLE HAS SEVERAL PROBLEMS., BRAKES VIBRATED, AND SHE HAD TO PUMP THEM. ALSO, REAR SUSPENSION PROBLEMS, TRACTION CONTROL PROBLEMS, AND COOLING SYSTEM PROBLEMS IN THE ENGINE.. VEHICLE WAS AT DEALER FOR 4 DAYS THE FIRST TIME AND THEY WERE UNABLE TO GIVE HER ANY INFORMATION ON THE DIAGNOSTIC TEST. MANUFACTURER COULD NOT PROVIDE CALLER WITH ANY INFORMATION BECAUSE THEY HAVE NOT CONTACTED THE DEALER YET. CALLER IS WAITING FOR MANUFACTURER TO CALL HER BACK. ALSO, CALLER HAD PROBLEMS WITH THE LIGHTS INSIDE THE VEHICLE AND DASH LIGHTS. . *AK
DT: CALLER SAYS VEHICLE HAS SEVERAL PROBLEMS., BRAKES VIBRATED, AND SHE HAD TO PUMP THEM. ALSO, REAR SUSPENSION PROBLEMS, TRACTION CONTROL PROBLEMS, AND COOLING SYSTEM PROBLEMS IN THE ENGINE.. VEHICLE WAS AT DEALER FOR 4 DAYS THE FIRST TIME AND THEY WERE UNABLE TO GIVE HER ANY INFORMATION ON THE DIAGNOSTIC TEST. MANUFACTURER COULD NOT PROVIDE CALLER WITH ANY INFORMATION BECAUSE THEY HAVE NOT CONTACTED THE DEALER YET. CALLER IS WAITING FOR MANUFACTURER TO CALL HER BACK. ALSO, CALLER HAD PROBLEMS WITH THE LIGHTS INSIDE THE VEHICLE AND DASH LIGHTS. . *AK