2007 LEXUS ES350 Air Bags Problems

DASHBOARD MELTED. WHILE DRIVING, CANNOT SEE THROUGH THE WINDSHIELD AS A RESULT OF THIS UNSAFE CONDITION.

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN SPEED, ANOTHER VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT STATED THAT THE FRONT SEAT PASSENGER SUSTAINED A NECK INJURY THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO AN UNKNOWN TOWING GARAGE AND DEEMED DESTROYED. THE CONTACT CALLED HOFFMAN LEXUS AT 860-525-3987; HOWEVER, THEY COULD NOT DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 91,000.

Mileage: 91,000

TAKATA RECALL, THIS IS A HIGH RISK TO THE POTENTIALLY INJURY OF MYSELF AND MY PASSENGERS. TIME FRAME TO RESOLVE THIS HAS BEEN UNACCEPTABLE. AIRBAG LIGHT IS CURRENLTY ON

Mileage: 73,000

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (HENDRICK TOYOTA NORTH CHARLESTON, 7151 RIVERS AVENUE, NORTH CHARLESTON, SC 29406) WHERE IT WAS DIAGNOSED THAT THE ECU FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED, BUT THE PART DID NOT CALIBRATE WITH THE COMPUTER SOFTWARE. THE LOCAL DEALER INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER AVAILABLE DUE TO THE AGE OF THE VEHICLE. THE CONTACT WAS INSTRUCTED NOT TO DRIVE THE VEHICLE DUE TO THE AIR BAGS NOT DEPLOYING IN THE EVENT OF A CRASH. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THE INFORMATION PROVIDED BY THE LOCAL DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 41,379.

Mileage: 41,379

MY VEHICLE, 2005 LEXUS ES350 IS EQUIPPED WITH FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA. AS OF TODAY NOVEMBER 22, 2017, MY VEHICLE IS STILL NOT BEING RECALL BY THE MANUFACTURING TO HAVE REPLACE THE DEFECT AIRBAG. ALSO, MY DRIVER SIDE BACKSEAT SEATBELT IS NOT HOLD ON WHEN LATCHED IN. I BELIEVE IT IS A SAFETY THAT NEED TO BE FIX. I AM STILL USING THE VEHICLE FOR DRIVING.

Mileage: 83,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BUTLER LEXUS, 3960 RIVERSIDE DR, MACON, GA 31210) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - AIRBAGS HAVEN'T BEEN REPLACED AS OF 11/17/2017

TL* THE CONTACT OWNS A 2007 LEXUS E350. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO MENTIONED NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). ATLANTA TOYOTA (2345 PLEASANT HILL RD, DULUTH, GA 30096 (770) 872-0087) WAS CALLED ON SEVERAL OCCASIONS AND THE CONTACT LEFT VOICE MESSAGES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER BALISE LEXUS (1385 RIVERDALE ST, WEST SPRINGFIELD, MA 01089) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER ALSO STATED THAT THE CONTACT WAS NOT ON THE LIST TO RECEIVE THE PARTS. THE DEALER ASKED THE CONTACT TO CALL NHTSA. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL NOT DONE.

Mileage: 160,000

TAKATA RECALL - CAR HAS BEEN IDENTIFIED AS UNSAFE OVER 10 MONTHS AGO. PASSENGERS NOT PERMITTED IN FRONT SEAT. NO ADDITIONAL NOTIFICATION OF INTENT TO FIX. DELAY IN REPAIR IS BASICALLY WAITING FOR CAR TO BE RETIRED.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE IN LOUISVILLE, KENTUCKY WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE PARTS COULD ONLY BE ORDERED TWO AT A TIME. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ...UPDATED 11/12/17/*BF

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF NORTHBOROUGH (14 BELMONT ST, NORTHBOROUGH, MA 01532, PHONE NUMBER: (508) 870-3222) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN CONSUMER STATED THE NEW/REPLACEMENT PART IS NOW AVAILABLE (11-7-17). RECALL REPAIR WAS COMPLETED AT DEALERSHIP ON 11-08-2017. UPDATED 7/23/18*JB *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LEXUS OF ROUTE 10, 130 NJ-10, WHIPPANY, NJ, 07981) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR, BUT SHOULD BE AVAILABLE THE NEXT MONTH. THE CONTACT WAS TOLD THE SAME INFORMATION A FEW TIMES PREVIOUSLY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF LOUISVILLE DEALER (2400 BLANKENBAKER PKWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. WHEN THE VEHICLE WAS STARTED, THE LOW TIRE PRESSURE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER (WILKIE LEXUS IN ARDMORE, PA, 610-365-1271) FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT DIAGNOSED BECAUSE THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 62,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF LOUISVILLE (2400 BLANKENBAKER PKWY, LOUISVILLE, KY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIEVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (LEXUS OF SHREVEPORT BOSSIER CITY, 2901 BENTON RD, BOSSIER CITY, LA, 71111) STATED THAT THEY WERE NOT WORKING ON HER ZONE AT THE TIME, WHICH WAS SIX MONTHS AGO. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL- KUNI LEXUS AT COLORADO SPRINGS, CO ADVISED ME SEVERAL MONTHS AGO THAT MY ES350 WAS SCHEDULED TO BE REPAIRED IN SEPTEMBER 2017. THEY ARE NOW TELLING ME THAT IT WON'T BE REPAIRED UNTIL DECEMBER 2017. THEY NOTIFIED ME THAT I SHOULD NOT OPERATE THE VEHICLE WITH A PASSENGER IN THE FRONT SEAT THUS CREATING A HARDSHIP FOR MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MEADE LEXUS (28300 NW HWY, SOUTHFEILD, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/2017*LJ UPDATED 11/2/2017*JS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER AND DEALER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF MADISON DEALER LOCATED IN MIDDLETON, WISCONSIN WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3400000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LEXUS OF SILVER SPRING (LOCATED AT 2505 PROSPERITY TER, SILVER SPRING MD, 20904) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE, BUT DID NOT OFFER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

CAN NOT GET INTO WEB SITE TO COMPLETE FORMS FOR RECALL REFUND.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2017. THE DEALER WAS NOT CONTACTED OR MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO DESIGNATED TIMEFRAME FOR WHEN THE VEHICLE WOULD BE REMEDIED. THE MANUFACTURER TRIED TO OFFER THE CONTACT A TRADE IN, AND MENTIONED THAT THEY WOULD OFFER SOME MONEY TOWARDS A RENTAL VEHICLE PER MONTH; HOWEVER, NO FURTHER INFORMATION WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL ITS BEEN OVER 2 YEARS SINCE ORIGINALLY RECEIVING CORRESPONDENCE FROM LEXUS ABOUT THE RECALLED AIR BAGS. I'VE CALLED CORPORATE AND LOCAL DEALERS AT LEAST ONCE PER QUARTER TO CHECK STATUS AND MORE IMPORTANTLY IF THE PRODUCTS HAD BEEN DELIVERED TO A REMEDY. I JUST RECEIVED ANOTHER NOTICE FROM LEXUS STATING THE RECALL NOW HAD A REMEDY, BUT WHEN YOU CALL LOCAL DEALERS, THEY DON'T HAVE THE PARTS, HAVE NO CLUE WHEN MORE PARTS WILL ARRIVE, AND HAVE TO BE PLACE ON A WAIT LIST WITH NO IDEA OF DURATION. I HAVE YOUNG CHILDREN WHO ENJOY RIDING IN THE FRONT SEAT, BUT CAN'T BECAUSE ALL THE BACK AND FORTH ABOUT BLAME AND LACK OF A REMEDY. A RECALL OF ANY KIND SHOULD NOT TAKE THIS LONG TO FIND A REMEDY AND FIX AFFECTED VECHICLES.

Mileage: 160,000

TAKATA RECALL NHTSA RECALL NO. 16V-340 & 17V-006 AIR BAGS-PASSENGER SIDE FRONTAL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LEXUS DEALER LOCATED ON PROVIDENCE HIGHWAY IN NORWOOD, MA, BUT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT'S MOTHER OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLASSIC LEXUS AT (440) 210-4125 (LOCATED AT 2551 SOM CENTER RD WILLOUGHBY HILLS, OH 44094) WHERE AN APPOINTMENT WAS SCHEDULED FOR AUGUST 1, 2017. THE APPOINTMENT WAS CANCELLED DUE TO THE DEALER STATING THAT NO PARTS WERE AVAILABLE AND WERE ON BACKORDER. THE CONTACT THEN CALLED METRO LEXUS AT (216) 916-6000 (LOCATED AT METRO LEXUS 13600 BROOKPARK RD CLEVELAND, OH 44135) WHERE AN APPOINTMENT WAS SCHEDULED FOR SEPTEMBER 5, 2017. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OFFERED A LOANER VEHICLE, BUT THE CONTACT DECLINED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. WHILE THE VEHICLE WAS STATIONARY AND DRIVING VARIOUS SPEEDS, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED. THE PASSENGER SIDE AIR BAG INDICATOR REMAINED ILLUMINATED EVER SINCE THE VEHICLE WAS PURCHASED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND CONTACTED THE DEALER (LEXUS OF OWNINGS MILL, MARYLAND) WHERE IT WAS DIAGNOSED THAT THE FAILURE WAS AN ELECTRONIC ISSUE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 60,000.

Mileage: 60,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (BREDEMANN LEXUS IN GLENVIEW, ILLINOIS) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAG INFLATOR EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN FEBRUARY OF 2017. THE DEALER (HERB CHAMBERS LEXUS, 25 PROVIDENCE HWY, SHARON, MA, 02067) STATED THAT THE PARTS WERE UNAVAILABLE FOR REPAIR AND MAY TAKE MONTHS. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER ALSO STATED THAT PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER AND THAT THE CONTACT WAS IN ZONE C. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT CALLED PERFORMANCE LEXUS RIVERCENTER (633 W 3RD ST, COVINGTON, KY 41011) TWICE TO SCHEDULE APPOINTMENTS FOR THE RECALL REPAIR. BOTH TIMES, THE DEALER INITIALLY STATED THAT PARTS WERE AVAILABLE AND SCHEDULED AN APPOINTMENT FOR THE CONTACT. THE DEALER LATER CANCELED THE APPOINTMENTS, STATING THAT THEY DID NOT HAVE THE PARTS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL". I BOUGHT THIS CAR NEW IN JULY 2007 AND THIS AIRBAG PROBLEM HAS BEEN IDENTIFIED SEVERAL YEARS AGO. I RECEIVED AN INTERIM RECALL NO. NHTSA 16V-340 WHICH RECOMMENDED NOT RIDING IN THE FRONT PASSEMGER SEAT. HOW PRACTICAL IS THIS? IF THESE CARS ARE DANGEROUS THEN GIVE US A LOANER UNTIL LEXUS CAN GET THE CARS FIXED.

MY 2007 LEXUS ES 350 IS UNDER RECALL FOR A FAULTY TAKATA PASSENGER AIR BAG. I HAVE BEEN UNABLE TO GET A REPLACEMENT DATE FOR THIS AIR BAG FROM MY TOYOTA DEALER; I.E., LEXUS OF WAYZATA, 16100 WAYZATA BLVD., WAYZATA, MN 55391, (952) 475-6111. I UNDERSTAND THAT HAVING AN OLDER MODEL VEHICLE PUTS MY PASSENGER AT GREAT RISK TO INJURY DUE TO THE DETERIORATION OF THE PROPELLANT. THE SUGGESTED REMEDY OF NOT USING THE FRONT PASSENGER SEAT SEEMS HARDLY REASONABLE FOR AN UNKNOWN LENGTH OF TIME. I SHOULD AT LEAST BE GIVEN A REPLACEMENT DATE OR A REPLACEMENT VEHICLE.

TAKATA RECALL - I WAS NOTIFIED OF THE AIRBAG DANGER MID JANUARY 2017. MY LEXUS DEALER - NEW COUNTRY LATHAM HAS REFUSED TO REMEDY THE PROBLEM. IT SEEMS UNACCEPTABLE TO PERMIT THE DELAY OF THIS DANGEROUS SITUATION AND LIMIT THE USE OF THE VEHICLE TO BACK SEAT PASSENGERS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (KUNI LEXUS OF GREENWOOD VILLAGE, 5150 S QUEBEC ST, GREENWOOD VILLAGE, CO 80111, (888) 918-4078) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CHERRY HILL LEXUS DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

2007 LEXUS ES350. CONSUMER WRITES ON REGARDS TO TAKATA AIRBAG SAFETY RECALL. *LD

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO BERGSTROM LEXUS DEALER OF APPLETON 3060 N VICTORY LN APPLETON, WI 54913, WHO STATED THAT OTHER AREAS OF THE COUNTRY WERE BEING PRIORITIZED AND THAT PARTS WOULD BE AVAILABLE FOR THE AREA IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMED PARTS NOT AVAILABLE. UPDATED 07/19/17*LJ UPDATED 08/29/2017*JS UPDATED 08/30/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT 631-259-4575 AND CONFIRMED THAT THE RECALL REMEDY PARTS WOULD NOT BE AVAILABLE UNTIL AFTER THE SUMMER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

2007 LEXUS ES350. CONSUMER WRITES IN REGARDS TO TAKATA FRONT PASSENGER AIRBAG INFLATOR RECALL. *LD THE CONSUMER STATED IT HAD BEEN OVER 5 MONTHS AND THE PARTS WERE STILL UNAVAILABLE TO PERFORM THE AIRBAG RECALL. UPDATED 05/19/2017 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 06/27/17 *BF *AS

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

PASSENGER OCCUPANCY SENSOR ERROR CODE WAS DETECTED AND NOW AIRBAG LIGHT IS TURNED ON THE DASHBOARD. I TOOK IT TO THE DEALERSHIP AND CALLED THE CORPORATE OFFICE TO HELP PAY FOR IT AND THEY DENIED THE REQUEST. THE DEALER IS CHARGING $1800 FOR THE PART AND $800 FOR LABOR. I JUST GOT MY TRANSMISSION REBUILT AND NOW DEALING WITH AIRBAG ISSUE. THERE'S BEEN A RECALL FOR ANOTHER AIR BAG ISSUE ON THE PASSENGER SIDE WHICH THE CORPORATE TOOK CARE OF THIS THEY WILL NOT HELP WITH THE OCCUPANCY SENSOR NOT WORKING. PLEASE ASSIST US ON HOW THEY EXPECT THE CONSUMERS TO PAY SUCH A PRICE TO DRIVE WITH WORKING AIRBAG. I BELIEVE THERE'S BEEN MANY ES350 2007 MODEL THAT'S BEEN AFFECTED BY THIS SAME PROBLEM AND I STRONGLY FEEL IT SHOULD BE PART OF THE RECALL.

GOT A NOTICE FROM LEXUS ABOUT THE SAFETY RECALL HOWEVER I CALLED THE LOCAL DEALER LONGO LEXUS MORE THAN 4 MONTHS AGO INFORMING THEM THAT I HAD READ ABOUT THE RECALL AND WANTED TO BRING MY VEHICLE IN. I WAS INFORMED THAT I COULD NOT BRING IT IN AT THAT TIME BUT TO NOT LET ANYONE SIT IN THE PASSENGER SEAT UNTIL THE PROBLEM WAS FIXED. MORE THAN 4 MONTHS HAVE PASSED AND I AM JUST NOW GETTING THE NOTICE AND SCHEDULED AN APPOINTMENT. MY AIR BAN WARNING LIGHT HAS BEEN ON FOR MORE THAN 3 MONTHS AND IT HAS BEEN EXTREMELY INCONVENIENT FOR ME AND MY FAMILY TO GO SOMEWHERE AND NO ONE EXCEPT THE DRIVER CAN SIT IN THE PASSENGER OR FRONT SEAT. I CALLED LONGO LEXUS FOR AN APPOINTMENT AND THEY SET IT UP FOR MAY 24, 2017 AT 9:00 A.M. HOWEVER IN THE RESPONSE EMAIL THAT WAS SENT BY THE LONGO REPRESENTATIVE SHE ADDED SEVERAL ADDITIONAL SERVICES THAT SHE SAID THAT I REQUESTED WHEN THE ONLY SERVICE I REQUESTED WAS THE REPLACEMENT OF THE DANGEROUS AND FAULTY AIR BAG(S). SHE ALSO SENT ME A BOGUS EMAIL ADDRESS AS WELL AS THE NOTIFICATION LETTER SENDING OUT BOGUS WEBSITE. THE WEBSITE REFERENCED IN THE LETTER WAS WWW.SAFERCAR.GOV. HOWEVER WHEN I TRIED TO ACCESS THIS SITE ON MY COMPUTER A MESSAGE CAME BACK THAT THERE WAS NO SUCH SITE. THIS SERVICE NEEDS TO BE EXPEDITED BECAUSE OF WHAT MY FAMILY AND I HAVE HAD TO GO THROUGH. DON'T YOU AGREE? BELOW THE QUESTION IS ASKED WHEN DID THIS HAPPEN. I GOT THE LETTER TODAY AND I CALLED LONGO LEXUS TODAY. THIS IS A RECALL NOT AN ACCIDENT. HOWEVER I TRIED TO GET LONGO TO DO SOMETHING FOR ME MONTHS AGO.

"TAKATA RECALL" NOTIFIED ALMOST A YEAR AGO ABOUT RECALL AND ADVISED NOT TO RIDE ANYONE IN THE FRONT PASSENGER SEAT. HAS CHECKED WITH THE DEALERSHIP ON 2 OCCASIONS TO CHECK ON GETTING AIRBAG REPLACED. TOLD THAT REPLACEMENTS WERE STILL NOT AVAILABLE. NOW WE ARE BEING TOLD THAT THIS COULD TAKE SEVERAL YEARS TO RESOLVE. HOW LONG ARE WE EXPECTED TO DEAL WITH THIS?

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NETS CAMPAIGN NUMBER: (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT SPOKE TO A DEALER TWICE. THE FIRST TIME, THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2017. THE SECOND TIME, THE DEALER STATED THAT THE PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

"TAKATA RECALL" RECEIVE NOTICE OF RECALL FOR AIRBAG INFLATOR DEFECT ON PASSENGER SIDE OF VEHICLE ABOUT 8 OR 10 MONTHS AGO. STILL WAITING FOR REPLACEMENT PART AND IT'S EXCEEDING WAY BEYOND TIME IS SHOULD HAVE BE REMEDIED. RECEIVED SECOND NOTICE ON APRIL 21, 2017. SPOKE TO SALES PERSON ON APRIL 25, 2017 AN WAS TOLD THAT PART IS NOT IN AND THEY ARE WAITING ON THE PARTS FROM MANUFACTURED. MY FATHER IN LAW DRIVES A HONDA AND HAD A RECALL ON THE SAME PART FROM "TAKATA" BUT RECEIVED HIS PART WITHIN A MONTH OR TWO. NOT THIS WAS EIGHT MONTHS AGO. NOW I'M STILL WAITING AND NOT HAVING ANY OF MY FAMILY RIDE IN THE PASSENGER SEAT BECAUSE OF THE DANGER IT IMPOSES. IT SEEMS NOTHING BUT NOTICE ARE BEING GIVE WITH NO RESOLUTION BEING DONE. ITS BECOMING EXTREMELY FRUSTRATING. SINCE I CANNNOT DRIVE MY CAR WITH MY FAMILY IN THE FRONT SEAT IS POSSIBLE TO GET A LOANER CAR TO USE.

Mileage: 89,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 06/13/17*LJ *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE APPROXIMATE FAILURE MILEAGE WAS 76,000. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Mileage: 76,000

TAKATA RECALL: BASED ON THE LOSS OF UTILITY OF THE PASSENGER SEAT, LEXUS IS TAKING TOO LONG TO REMEDY THE AIR BAG PROBLEM. ALSO, LEXUS JUST ISSUING AN INTERIM NOTICE, WITHOUT A PLANNED DATE OF FIX IS UNACCEPTABLE AND AT A MINIMUM POOR CUSTOMER RELATIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONTAL PASSENGER AIR BAGS; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 05/23/17 *BF UPDATED 08/08/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PART NOT AVAILABLE. UPDATED 05/16/17*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED ON 04/26/2017. UPDATED 08/22/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND FAILED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND PROVIDED A REMEDY, BUT THE CONTACT REFUSED. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL -- RECEIVED NOTICE 8 MONTHS AGO AND NO FURTHER WORD. CALLED LEXUS & WAS TOLD (1) STATE WHERE I LIVE (GEORGIA) IS FIRST ON LIST FOR REPAIRS AND (2) THEY RECOMMEND I DRIVE ONLY WITH NO PASSENGERS IN FRONT SEAT! UNACCEPTABLE!!!

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. UPDATED 05/05/17*LJ UPDATED 05/12/2017 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 05/05/17 *BF UPDATED 10/20/2017*JS

TAKATA RECALL: NHTSA RECALL NO 16V-340. WE WERE NOTIFIED OF AN ISSUE WITH THE PASSENGER AIR BAG ON OUR 2007 ES 350 IN MAY 2016. RECALL LETTER INDICATED THAT CAR SHOULD NOT BE DRIVEN WITH ANYONE OCCUPYING THE PASSENGER SEAT UNTIL AIR BAG. IS REPLACED. ITS HAS BEEN 10 MONTHS SINCE RECEIVING THIS NOTICE AND A REPLACEMENT AIR BAG IS STILL NOT AVAILABLE. THIS AMOUNT OF TIME TO FIX THE PROBLEM IS NOT REASONABLE AND WE SHOULD BE COMPENSATED. NOT SURE I WOULD EVEN BE ABLE TO SELL THE VEHICLE WITH THIS ISSUE NOT RESOLVED. ANGRY OWNER.

Mileage: 150,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER PROVIDED A LOANER VEHICLE SINCE NOVEMBER 30, 2016. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/16/17/*LJ *CN

TAKATA RECALL. UNABLE TO SAFELY UTILIZE THE VEHICLE SINCE THE MAY 23, 2016 RECALL. THIS IS TOTALLY UNSATISFACTORY. WE NEED A SOLUTION NOW.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. LEXUS ISSUED A RECALL NOTICE IN MAY 2016 AND STILL HAS NO REMEDY AVAILABLE. THIS IS SEVERELY IMPACTING MY ABILITY TO USE MY VEHICLE, WHICH IS MY PRIMARY FAMILY CAR. I FIRMLY BELIEVE THAT LEXUS/TOYOTA IS FAILING IN ITS DUTY TO PROMPTLY CORRECT THIS SERIOUS PROBLEM. BLAMING TAKATA OR WAITING FOR TAKATA TO PROVIDE A SOLUTION IS NOT ENOUGH. I'M SO FRUSTRATED WITH LEXUS THAT I HAVE DECIDED TO NEVER AGAIN BUY ANOTHER LEXUS.

2007 LEXUS ES-350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE AND NO LOANER VEHICLE AVAILABLE. *SMD

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .....UPDATED 03/08/17 *BF *CN

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.UPDATED 05/17/17*LJ UPDATED 08/30/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS E350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/13/17 *BF UPDATED 08/31/2017*JS

TAKATA RECALL" AS OF JANUARY 20, 2017, LEXUS HAS YET TO GIVE A REMEDY TO THE PROBLEM RELATED TO THE AIRBAG SAFETY RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE INTERIM NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I WAS NOTIFIED IN JUNE OF 2016 THAT MY PASSENGER AIR BAG WAS DEFECTIVE AND THAT I WAS NOT TO HAVE ANY PERSON RIDE IN MY FRONT SEAT. IT IS NOW HALF WAY THROUGH JANUARY OF 2017 WITH NO FURTHER CONTACT. THIS IS UNACCEPTABLE UNDER THE MOST TOLERANT SITUATIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V3340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TAKATA INFLATORS WHY HAS THE GOVT. NOT DONE ANYTHING TO GET LEXUS TO FIX THIS ISSUE. I AM BASICALLY BEING HELD HOSTAGE IN THIS SITUATION. THEY CAN PUT A CAR ON THE ROAD, WITHOUT A DRIVER, BUT CANNOT FIX AN AIRBAG???. AND THE GOVT., WHICH I AS A TAXPAYER EMPLOY, HAS DONE NOTHING TO CORRECT.THE SITUATION.. HENDRICK, THE LOCAL LEXUS DEALER, WILL NOT EVEN RETURN MY CALLS I NEED AN ANSWER ASAP.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF THE TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL--REMEDY IS STILL NOT AVAILABLE FOR MY 2007 ES350 LEXUS

I GOT A RECALL NOTICE SUGGESTING NOT USE THE FRONT PASSENGER SEAT OVER 6 MONTHS AGO. THEY STILL DO NOT HAVE A REMEDY AVAILABLE. IT IS CAUSING GREAT INCONVENIENCE NOT TO BE ABLE TO USE THE FRONT SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. ..UPDATED 02/02/17 *BF *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

WHY HAS THIS NOT BEEN RESOLVED. WE HAVE A FAMILY OF 5 AND CAN'T LET SOMEONE RIDE IN THE FRONT PASSENGER SIDE. THIS HAS GONE ON TOO LONG. WHEN WILL "REMEDY BE AVAILABLE"?

TAKATA RECALL!!! I AM IN THE HIGHEST RISK CATEGORY FOR THIS RECALL: (1) 10 YEAR OLD VEHICLE, (2)LOCATED IN A SUBTROPICAL HOT/HUMID FLORIDA CLIMATE. WHY AM I NOT BEING GIVEN PRIORITY FOR REPLACEMENT? I AM FEARFUL FOR MY LIFE.

I HAVE CONTACTED THE LOCAL LEXUS DEALER - LEXUS OF THE MONTEREY PENINSULA - NUMEROUS TIMES TO GET THE PASSENGER SIDE AIR BAG REPLACED. THEY KEEP ON TELLING ME A REPLACEMENT IS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL THE RECALL NOTICE WAS ISSUED IN MAY OF 2016. SEVEN MONTHS LATER, I AM UNABLE TO USE MY VEHICLE FOR MY BUSINESS, UNABLE TO USE THE CAR FOR FAMILY OUTINGS, AND UNABLE TO USE THE CAR FOR ANYTHING ELSE BUT PERSONAL COMMUTING. MORE IMPORTANTLY, THE LACK OF A TIMELY REMEDY HAS RENDERED THE VEHICLE UNSELLABLE. THIS IS ABSOLUTELY UNACCEPTABLE. WE HAVE RECEIVED NO HELP FROM THE LOCAL DEALER AND LEXUS HAS NOT OFFERED TO PROVIDE A LOANER VEHICLE WITH INSURANCE ON THE VEHICLE.

TAKATA RECALL LEXUS HAS NOT PROVIDED A FIX IN A TIMELY MANNER EXPOSING OCCUPANTS TO INJURY OR SEVERELY LIMITING THE USEFULNESS OF THE AUTO FOR FAMILY USE

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS WERE NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER HAD NOT SENT THE SECOND LETTER INDICATING THAT THE PARTS WERE SUPPLIED TO THE DEALER. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" LEXUS HAS ISSUED THE RECALL NOTICE ON MAY 2016. SIX MONTHS AFTER, NO REMEDY IS YET ANNOUNCED BY LEXUS TO FIX THE PROBLEM. I'M REALLY AFRAID THAT SOMETHING COULD HAPPEN ANYTIME WHEN I HAVE SOMEONE SITTING IN THE PASSENGER SEAT WHILE DRIVING THE CAR. PLEASE HAVE LEXUS FIX THIS ISSUE ASAP. OUR LIVES ARE IN DANGER. NOT ALLOWING ANYBODY TO SIT IN THE PASSENGER SEAT IS NOT A PRACTICAL SOLUTION FOR SUCH A LONG PERIOD OF WAITING TIME. THANK YOU.

TAKATA RECALL; IT'S BEEN NEARLY 6 MONTHS SINCE THE RECALL NOTICE FOR A CAR IN ZONE A AND MY DEALER IS NOT ABLE OR WILLING TO SCHEDULE AIRBAG REPLACEMENT OF THE PASSENGER SIDE AIRBAG; THE IS AN UNREASONABLE DELAY

Mileage: 98,000

TAKATA RECALL; CANNOT SAFELY PUT A PASSENGER IN THE PASSENGER SEAT. WHAT SHOULD WE DO??????

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABALE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES330. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL: I TOOK MY CAR TO LEXUS 5 MONTHS AGO AND THEY SAID THEY WOULD HAVE A FIX SHORTLY. NOW SOMEONE WAS KILLED BY AN AIRBAG NOT FAR FROM WHERE WE LIVE. IT SEEMS TO ME THAT EVEN ONLY ONE DEATH IS SUFFICIENT TO DEMAND A RECALL, AND IF THEY CAN'T THEN THEY SHOULD DISABLE THE SYSTEM UNTIL THEY CAN.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/21/16*LJ UPDATED 12/27/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ UPDATED 12/14/16.*JB

WHEN I BOUGHT THE VEHICLE I WAS TOLD THERE WAS A RECALL.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 12/14/16 *BF UPDATED 12/19/16. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE OVER TWO MONTHS AGO FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I RECEIVED NHTSA RECALL NO. 16V-340 ON JUNE 9,2016 STATING THAT THE FRONT PASSENGER AIRBAG INFLATORS PRODUCED BY TAKATA CAN CAUSE INJURY OR DEATH AND NOT TO DRIVE WITH A PASSANGER IN THE RIGHT FRONT SEAT. TODAY IS SEPT 10, 2016. 90 DAYS AND NOT A WORD FROM LEXUS REGARDING THIS RECALL. WHAT'S UP?

Mileage: 75,000

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 11/17/16*LJ UPDATED 11/30/16.*JB

TAKATA RECALL; THIS RECALL WAS MADE MAY 23, 2016. TODAY IS SEPTEMBER 2, 2016. I LIVE ON THE GULF COAST OF TEXAS WHERE THE TEMPERATURE OFTEN EXCEEDS 95 DEGREES AND HUMIDITY IS EXTREMELY HIGH. THE MANUFACTURE "STILL DOES NOT HAVE A REMEDY FOR THIS DEFECT". IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH. THE MANUFACTURER SUGGESTS THAT PASSENGERS SHOULD NOT RIDE IN THE FRONT PASSENGER SEAT OF THE VEHICLE!! THIS IS A RIDICULOUS STATEMENT, AND MAKES THE VEHICLE UNUSABLE FOR THE PURPOSE FOR WHICH IT WAS PURCHASED. NHTSB SHOULD DEMAND THAT LEXUS PROVIDE AN IMMEDIATE REMEDY TO THIS EXTREMELY DANGEROUS SITUATION OR THEY SHOULD BE REQUIRED TO PROVIDE ME WITH AN ALTERNATIVE VEHICLE AT THEIR EXPENSE UNTIL THEY REMEDY THE DEFECT IN MY VEHICLE. TO SUGGEST MY VEHICLE SHOULD NOT BE USED FOR THE PURPOSE OF CARRYING PASSENGERS IS NOT ACCEPTABLE. THEY HAVE KNOWN ABOUT THESE AIRBAG DEFECTS FOR SEVERAL YEARS, AND STILL DO NOT HAVE REMEDIES. LEXUS SHOULD BE REQUIRED TO PROVIDE ME WITH A SAFE AND SERVICEABLE VEHICLE NOW OR REFUND ME THE PURCHASE PRICE OF MY VEHICLE SO I CAN OBTAIN A SAFE VEHICLE FOR MY PASSENGERS AND MYSELF. THANK YOU FOR HELPING ME RESOLVE THIS VERY DANGEROUS ISSUE. *TR

TAKATA RECALL. WE RECEIVED A NOTICE IN THE MAIL ABOUT 6 MONTHS AGO WARNING THE FRONT PASSENGER AIRBAG WAS RECALLED AND IT WAS NOT SAFE TO HAVE SOMEONE SIT IN THE FRONT PASSENGER SEAT. WE ARE A FAMILY OF 5 AND NEED TO HAVE SOMEONE SIT IN THE FRONT PASSENGER SEAT TO GO ANYWHERE. DESPITE REPEATED CALLS TO LEXUS, NO REPLACEMENT AIRBAG HAS BEEN PROVIDED. THE CAR IS EFFECTIVELY USELESS TO US BECAUSE WE CANNOT GO ANYWHERE TOGETHER. LEXUS SAYS THEY WILL NOT REPLACE THE AIRBAG UNTIL WE GET YET A 3RD NOTICE IN THE MAIL. WE CANNOT EVEN USE OUR CAR!

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

LEXUS ADVISES ME NOT TO USE FRONT PASSENGER SEAT MORE THAN A MONTH AGO. THEY STILL DO NOT HAVE AN ESTIMATE OF WHEN THEY CAN FIX IT. SO I AM LEFT WITH A PARTIALLY USABLE CAR FOR AN EXTENDED PERIOD OF TIME WITH NO END IN SIGHT

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION ON MAY 23, 2016 FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL AND ECU. MY AIR BAG LIGHT CAME ON NOT REGISTERING THE PASSENGER SEAT WHEN SOMEONE SITS IN IT. NO OE RARELY SITS IN THAT SEAT, THE TIME TE LIGHT CAME ON NOONE WAS IN IT. THE CAR WAS STILL. WENT TO LEXUS DEALER COST ME 450 FOR THEM TO CALIBRATE IT. STILL ISSUE STATES IT THE ECU BEING FAULTY AND IT COST 2100 TO FIX, FOR A SENSOR THATS CRAZY, THIS IS NOT A TYPICAL WEAR AND TEAR ISSUE, THIS SHOULD BE A RECALL TOO. PAY TOO MUCH FOR A LEXUS TO HAVE FAULTY PART ESPECIALLY SINCE THIS MODEL HAS HAD OVER 5 RECALLS IN THE LAST 10 YEARS SINCE THE CAR WAS MADE RIDICULOUS, THIS SHOULD BE A LEXUS REPAIR NOT CAR PURCHASER.

TAKATA RECALL ALTHOUGH IT IS ABOUT 4 MONTH SINCE THIS RECALL AND ISSUE WAS REPORTED THERE IS NO WORDS YET WHEN THIS ISSUE WILL BE RESOLVED. WE ARE A FAMILY OF 5 AND HAVE TO USE THE FRONT SEAT, BUT ACCORDING TO THE LETTER WE HAVE RECEIVED IT IS VERY DANGEROUS TO SIT ON THE FRONT PASSENGER SEAT. THE AIR BAG LIGHT CAME ON A FEW DAYS AGO. PLEASE, ADVISE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/06/16*LJ *TR

TAKATA RECALL. I RECEIVED NOTICE OF A RECALL ON MY LEXUS IN MAY AND AT THAT TIME THEY RECOMMENDED THAT I NOT CARRY PASSENGERS IN THE FRONT PASSENGER SEAT BECAUSE OF THE AIRBAG ISSUE. IT'S NOW GOING ON SEPTEMBER AND I STILL HAVE NOT BEEN PROVIDED REPAIR OR DEALER INSTRUCTIONS FOR RECALL REPAIRS?

TAKATA RECALL, THIS HAS BEEN SINCE MAY 2016, THREE MONTHS HAS PASSED. IM TOLD BY LEXUS I CANT HAVE A PASSENGER IN THE FRONT SEAT. FOR THREE MONTHS MY FAMILY HAS NOT BEEN ABLE TO UTILIZE THIS CAR . THIS IS UNACCEPTABLE.

TAKATA RECALL - "PASSENGER" AIRBAG MALFUNCTION - LEXUS SENT A LETTER STATING THAT THE PASSENGER AIRBAG IF DEPLOYED EXPLODE AND METAL FRAGMENTS CAN INJURE RIDERS AND CAUSE SEVERE DAMAGE OR DEATH TO THE PASSENGER. I DRIVE FOR LIFT AND REPORTED TO THEM ON 7/27/16 THAT I CAN NO LONGER RIDE A PASSENGER IN THE FRONT SEAT, THEREFORE THEY NEED TO REDUCE MY PASSENGER CAPACITY FROM 4 TO 3. LYFT DEACTIVATED MY DRIVING PRIVILEGES ON 8/5/16 STATING ALL DRIVERS MUST BE ABLE TO CARRY 4 OR 6 PASSENGERS. I WAS APPROVED A CLASSIC DRIVER WHICH CARRIES 4 PASSENGERS). I CONTACTED LEXUS AND WAS TOLD THEY WOULD LOOK INTO GETTING ME A RENTAL. HOWEVER, WHEN I HEARD BACK FROM THEM ON THURSDAY 8/12/16 FOR THE 2ND TIME INFORMING ME THAT THEY ARE UNABLE TO SECURE A RENTAL VEHICLE AND THAT NO CAR RENTAL CO. WILL RENT A VEHICLE TO BE USED AS A TAXI AND THAT THERE ISN'T ANYTHING THEY CAN DO FOR ME. THE REPRESENTATIVE ALSO INFORMED ME THAT THEY WOULD NOT REIMBURSE ME LOSS WAGES. SO FAR I AM OUT OF 7 DAYS PAY. LIFT PROVIDE ME THE ADDITIONAL INCOME I NEED FOR MY COST OF LIVING AS I LIVE ALONE. THE LOSS OF INCOME HAVE ALREADY CAUSED ME FINANCIAL HARDSHIP. MY ESTIMATED MONTHLY EARNINGS HAVE BEEN BETWEEN $800.00 & $1300.00+ SINCE I STARTED DRIVING FOR LYFT.

TAKATA RECALL -- LEXUS ADVISED IN PERSON, AND VIA PHONE, IT IS DANGEROUS AND NOT RECOMMENDED FOR A PASSENGER TO OCCUPY THE PASSENGER SEAT WHICH WILL ACTIVATE THE AIR BAG AND CREATE AN UNSAFE CONDITION. HOW AM I SUPPOSED TO OPERATE MY VEHICLE FOR PERSONAL AND BUSINESS USE, WHILE HAVING 4 PEOPLE IN THE CAR WITH MY FAMILY AND THIS IS MY ONLY MEANS OF TRANSPORTATION. THIS IS UNACCEPTABLE AND LEXUS SHOULD PROVIDE ALTERNATIVE TRANSPORTATION TO ME AT NO COST SINCE I CANNOT SAFELY OPERATE MY VEHICLE WITH MY FAMILY IN IT.

Mileage: 79,000

TAKATA RECALL - I AM LOCATED IN ZONE A AND MY VEHICLE IS LISTED IN THE PHASE 1 RECALL WHICH WAS TO BEGIN IN MAY 2016. AS OF YESTERDAY, AUGUST 9, 2016, MY LOCAL LEXUS SERVICE CENTER STILL HAS NOT RECEIVED THE CORRECTIVE MATERIALS, NOR CAN THEY TELL ME WHEN THEY WILL RECEIVE THEM. I FREQUENTLY HAVE PASSENGERS IN THE FRONT PASSENGER SEAT OF MY CAR, INCLUDING MY ADULT SON. THIS DELAY IS UNACCEPTABLE. I WANT LEXUS TO PROVIDE ME WITH A LOANER VEHICLE, THAT DOES NOT HAVE THIS TAKATA AIRBAG PROBLEM, UNTIL MY CAR CAN BE REPAIRED. HOW DO I OBTAIN A LOANER VEHICLE? I LOOK FORWARD TO RECEIVING YOUR RESPONSE. THANK YOU. BEST REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL NOTIFIED DEFAULT AIRBAG INSTALLED IN MY VEHICLE THAT CAN DO BODILY HARM I PURCHASED THIS VEHICLE WITH WITH HOPE THAT I WOULDN'T HAVE ANY PROBLEMS WITH THE BRAND NAME OF THIS VEHICLE. THE PRICE AND SUPPOSE QUALITY OF THE LEXUS ES350 SHOULDN'T HAVE SUCH PROBLEMS I'AM DISAPPOINTED WITH THE MANUFACTURE

Mileage: 100,000

RECALL ON AIRBAG IN FRONT PASSENGER

Mileage: 116,000

TAKATA RECALL: SINCE THIS CAR IS THE PRIMARY FAMILY CAR TRANSPORTING SEVERAL FAMILY MEMBERS, IT IS NOT REASONABLE TO RECOMMEND WE DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. LET ME KNOW HOW TO GO ABOUT GETTING A LOANER CAR UNTIL THIS RECALL IS RESOLVED.

TAKATA RECALL -- THE DEALER TOLD ME THAT THE REMEDY WILL NOT BE AVAILABLE UNTIL THE SECOND QUARTER OF 2017. THEY SUGGEST I NOT ALLOW PASSENGERS IN THE FRONT PASSENGER SEAT UNTIL THEN. IF THIS IS TRUE, ANY PASSENGER I ALLOW IN THAT SEAT WILL BE IN JEOPARDY FOR THE NEXT 10 TO 11 MONTHS WHICH SEEMS UNREASONABLE. IS THERE ANY WAY TO EXPEDITE THIS?

Mileage: 80,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS UNAVAILABLE.

TAKATA RECALL: RECEIVED RECALL FOR MY LEXUS ES 350. IT IS OUR FAMILY VEHICLE WITH ONLY 45000 MILES ON IT. WE HAVE NO OTHER AUTOMOBILE TO SAFELY TRAVEL IN AS A FAMILY. THE CURRENT SOLUTION IS FOR US TO WAIT FOR A SOLUTION? I LIVE IN ALABAMA WHICH IS HOT AND HUMID. I NEED TO KNOW WHAT LEXUS IS GOING TO DO TO PROVIDE MY FAMILY A SAFE AND COMFORTABLE WAY OF TRANSPORTATION.

Mileage: 45,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

RECEIVED A LETTER IN THE MAIL

ON 7/18/16 APPROXIMATELY 1655 I CONTACTED STERLING MCCALL LEXUS, HOUSTON TEXAS REQUESTED AN ALTERNATIVE TRANSPORTATION OPTION OR A LOANER VEHICLE DUE RECALL OF FRONT PASSENGER AIRBAG INFLATOR, AND ALSO STATING THAT I WAS IN ZONE A. NON-USE OF THE PASSENGER FRONT SEAT IS NOT AN OPTION FOR ME AND MY FAMILY. I WAS INFORMED THAT NO LOANER OR REPLACEMENT VEHICLE WOULD BE OFFERED UNTIL PARTS ARE AVAILABLE . REPRESENTATIVE STATED THAT THIS INFORMATION WAS PER SERVICE MANAGER (LARRY). I REQUESTED TO SPEAK TO LARRY AND WAS TRANSFERRED AND A VOICE MESSAGE WAS LEFT. I AM SCHEDULED TO DRIVE OUT OF TOWN WEDNESDAY AND WILL NEED A VEHICLE TO ACCOMMODATE 5 PASSENGERS.

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS, BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2007 LEXUS ES350. WHILE DRIVING AT AN UNKNOWN HIGHWAY SPEED, THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO ENGAGE WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED AND DESTROYED. THE CONTACT STATED THAT FAILURE OCCURRED AFTER THE VEHICLE WAS SERVICED UNDER AN UNKNOWN MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 07E082000 (EQUIPMENT) AND 09V388000 (VEHICLE SPEED CONTROL). THE FAILURE MILEAGE WAS NOT AVAILABLE.

I HAD AN ACCIDENT THAT WAS VERY SEVERE AND AIRBAGS DID NOT DEPLOY. I FILED A COMPLAINT WITH LEXUS AND DID NOT GET A SATISFACTORY ANSWER. I FELT THE IMPACT THROUGH THE STEERING WHEEL. ALL I WANT TO KNOW WHY AIRBAGS DID NOT DEPLOY. PLEASE HELP ME WITH THAT. *TR

Mileage: 149,500

LOW OIL LIGHT CAME ON..STILL HAD 400 MILES ON STICKER..TOOK TO LEXUS DEALER, ADVISED THEM I NOTICED OIL LEAKS ON MY DRIVEWAY& PLEASE CHECK ANY PROBLEMS WITH WHY MY LIGHT SHOULD BE ON..LEXUS CHANGED OIL, FILTER &INSPECTION..SAID ALL IS GOOD..3 WEEKS LATER LESS THAN 2 BLOCKS FROM HOME..ENGINE OIL LIGHT CAME ON, STOPPED TO TURN ONTO MY ROAD.LOW OIL PRESSURE, THAN HIT DRIVEWAY VSC ON..THERE HAVE BEEN NUMEROUS COMPLAINTS W/BOTH LEXUS & TOYOTA (LEXUS.LIMITED SERVICE CAMPAIGN 923 LSC 9LH). MY ENGINE IS NOW RUINED.COST EST TO REPAIR..$6,000.00 TO $10,000. PURCHASHED FROM A TOYOTA DEALER..NEITHER THE LEXUS DEALERSHIP NOR THE TOYOTA DEALERSHIP ARE WILLING TO HELP..BOTH ARE AWARE OF THIS PLASTIC..VVTI OIL HOSE AND HAS REPLACED WITH A METAL LINE..ON LATER MODELS....I HAVE HAD THE CAR FOR 93 DAYS. I ALSO HAVE THE ACCELERATOR ISSUE (STICKING)..NOT TOLD THIS WHEN I PURCHASED CAR AND FAULTY PASSENGER AIR BAGS AND FAULTY BRAKE PADS..THIS IS NOT ONLY TOTAL DISHONESTY, BUT HAD I BEEN ON A LONG BRIDGE THAT I HAD JUST CROSSED..I WOULD HAVE DRIVEN OFF THE BRIDGE, AS THE STEERING LOCKED UP!! PLEASE ANY HELP/ASSISTANCE WILL BE APPRECIATED.I AM HAVING TO RENT A CAR, AS I WORK ON THE ROAD EVERY DAY..I THANK YOU SO VERY MUCH, IN ADVANCE!! BLESSINGS *TR

Mileage: 69,951

I WAS HIT BY A TRUCK AT AN INTERSECTION ON THE DRIVERS SIDE. MY UPPER BODY HIT THE STEERING WHEEL ON THE LEFT SIDE AND THEN HIT THE SIDE DOOR PANEL. THERE WAS NO AIRBAG DEPLOYMENT EITHER IN THE DOOR OR ON THE STEERING WHEEL. PRIOR TO THIS THE CAR WAS IN TWO OTHER ACCIDENTS AND THE AIRBAGS NEVER DEPLOYED. BECAUSE THERE WERE NO INJURIES I DID NOT REPORT THIS. DUE TO THIS ACCIDENT I SUFFERED A TOTAL SHOULDER SEPARATION AND SEVER NECK INJURY. PENDING SURGERY AT THIS TIME.

Mileage: 157,000

TL* THE CONTACT OWNS A 2007 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH AND COMING TO A STOP, ANOTHER VEHICLE SUDDENLY CRASHED INTO THE REAR END OF THE VEHICLE WITH SUBSTANTIAL FORCE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE WAS COMPLETELY DESTROYED AND A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE COLLAR BONE, SHOULDER, AND LEFT LEG. IN ADDITION, THERE WERE BRUISES AND LACERATIONS TO THE SHOULDER. THE FRONT SEAT PASSENGER SUSTAINED INJURIES TO BOTH WRISTS AND THE SHOULDER. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

Mileage: 80,000

TL*THE CONTACT OWNS A 2007 LEXUS ES350. THE PASSENGER AIR BAG LIGHT BEGAN ILLUMINATING UPON STARTING THE VEHICLE WHILE SHE WAS SEATED IN THE FRONT PASSENGER SEAT. THE FAILURE RECURRED INTERMITTENTLY, BUT ONLY WHEN SHE WAS SEATED IN THE FRONT PASSENGER SEAT. OTHER PASSENGERS COULD SIT IN THE SEAT WITHOUT THE FAILURE RECURRING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE COMPUTER SYSTEM WAS RESET. THE FAILURE CONTINUED TO RECUR SO THE VEHICLE WAS TAKEN BACK TO AN AUTHORIZED DEALER WHERE THE COMPUTER OCCUPANT DETECTION SENSOR WAS REPLACED. THE FAILURE CONTINUED TO RECUR SO THE VEHICLE WAS AGAIN TAKEN TO AN AUTHORIZED DEALER WHERE THE FRONT PASSENGER SEAT WAS REPLACED. THE FAILURE CONTINUED TO OCCUR. THE FAILURE MILEAGE WAS 12,000 AND THE CURRENT MILEAGE WAS 37,000. THE VIN WAS UNAVAILABLE.

Mileage: 12,000

FRONT END CRASH OF MY 2007 LEXUS ES 350 WITH A FORD F-150. MY CAR WAS TOTALED AND THE FRONT 1/3 OF MY VEHICLE WAS DAMAGED. THERE WAS NO AIRBAG DEPLOYMENT IN MY VEHICLE. LEXUS TELLS ME THAT THE FRONT SENSORS WERE NOT ACTIVATED BECAUSE I WAS IN THE STOPPING MODE WITH THE FRONT END DOWN AND HIT LOW ON THE PASSENGER DOORS OF THE HIGH PROFILE TRUCK. I HAVE PICTURES AND CAN PROVIDE. I FIND IT DISTURBING THAT THE AIRBAGS DID NOT DEPLOY GIVEN THE EXTENT OF FRONT END DAMAGE AND I WOULD HATE TO THINK THAT ONE HAS TO HIT THE SENSORS JUST RIGHT TO GET THE AIRBAGS TO DEPLOY. IF NOT AN OUTRIGHT MECHANICAL FAILURE, THEN CERTAINLY A DESIGN DEFECT. *TR

Mileage: 25,800

I OWN A 2007 LEXUS ES 350 AND WAS ON THE 10 FWY IN THE FAST LANE (THIRD LANE) AND A CAR STOPPED FOR NO REASON AND NO TRAFFIC. I TRIED TO STOP AND MY FLOOR MAT SLID FORWARD AND MY CAR WENT FASTER AND I TRIED TO STOP AND PUSH ON THE BRAKE AND THE CAR WAS NOT STOPPING. I COULD NOT CONTROL MY CAR AND STOPPED INTO THE BACK OF A MINI VAN. MY CAR HAD TO BE TOWED AWAY AND WHEN I CALLED THE CLAIM TO MY AAA INSURANCE COMPANY THE INSURANCE REP LET ME KNOW THAT THERE WAS A RECALL ON MY CAR AND I NEVER RECEIVED ANY LETTER OR NOTICE IN REGARDS TO A RECALL THIS HAPPENED ON 12/23/09 AND I AM A MOTHER OF THREE CHILDREN AND THE TOW TRUCK DRIVER LET ME KNOW THIS COULD HAVE KILLED ME. MY AIR BAGS DID NOT DEPLOY. *TR

Mileage: 63,000

MY WIFE WAS DRIVING OUR 2007 LEXUS ES 350 WHEN ANOTHER VEHICLE HEADING IN THE OPPOSITE DIRECTION LOST CONTROL, CROSSED A MEDIAN DIVIDE, GOT AIRBORNE, AND HIT THE FRONT DRIVER'S SIDE QUARTER PANEL, HOOD, DRIVERS DOOR AND DRIVERS WINDOW. NO AIR BAGS DEPLOYED - INCLUDING SIDE AIR BAGS WHICH ARE INSTALLED ON THIS VEHICLE. WE HAVE CONTACTED LEXUS REGARDING WHAT WE BELIEVE IS A FAILURE OF THE AIR BAGS TO PROPERLY DEPLOY BUT AM CURRENTLY RECEIVING 'FORM' RESPONSES. *TR

Mileage: 26,000

MY WIFE WAS DRIVING OUR 2007 LEXUS ES 350 WHEN ANOTHER VEHICLE HEADING IN THE OPPOSITE DIRECTION LOST CONTROL, CROSSED A MEDIAN DIVIDE, GOT AIRBORNE, AND HIT THE FRONT DRIVER'S SIDE QUARTER PANEL, HOOD, DRIVERS DOOR AND DRIVERS WINDOW. NO AIR BAGS DEPLOYED - INCLUDING SIDE AIR BAGS WHICH ARE INSTALLED ON THIS VEHICLE. WE HAVE CONTACTED LEXUS REGARDING WHAT WE BELIEVE IS A FAILURE OF THE AIR BAGS TO PROPERLY DEPLOY BUT AM CURRENTLY RECEIVING 'FORM' RESPONSES. *TR

Mileage: 26,000

WE BOUGHT A 2007 LEXUS ES350. WHENEVER I WOULD SIT ON THE FRONT PASSENGER SIDE, THE FRONT PASSENGER AIRBAG SENSOR WOULD SHOW ON (I'M ABOUT 115 LBS.). DURING THE JULY 4TH WEEKEND THOUGH, WE NOTICED THAT THE SENSOR WAS SHOWING OFF WHILE I WAS SITTING ON THE FRONT PASSENGER SIDE. WE BROUGHT THE CAR TO THE LOCAL LEXUS DEALER BUT WE WERE JUST TOLD THAT THERE IS NOTHING WRONG WITH IT AND THAT IT IS WORKING AS DESIGNED. I DID SOME RESEARCH AND FOUND OUT THAT THOUSANDS HAVE ALREADY COMPLAINED ABOUT THE FAULTY AIRBAG SENSORS. *TR

Mileage: 24,500

THIS COMPLAINT IS NOT ABOUT A SPECIFIC 'INCIDENT'. THE COMPLAINT IS THAT THE PASSENGER AIRBAG IS SOMETIMES ON AND SOMETIMES OFF WHEN MY WIFE RIDES IN THE FRONT PASSENGER SEAT. AS SHE IS ABOUT 110 POUNDS, WE THINK THAT IT SHOULD BE ON ALL THE TIME FOR HER. *TR

I'M HAVING VARIOUS PROBLEMS WITH MY LEXUS ES350 AS FOLLOWS: THE TRANSMISSION SLIPS AND I FEEL THE CAR ACCELERATES BY ITSELF WHILE I'M DRIVING. THE PARKING ASSISTANT SYSTEM ALERTS ME WHEN ANY OBSTACLES ARE NEAR MY CAR. THE FRONT PASSENGER AIRBAG INDICATION IS OFF WHEN AN ADULT SITS THERE. *TR

I HAVE A 2007 LEXUS ES350 ULTRA LUXURY EDITION THAT WAS INVOLVED IN AN ACCIDENT (A WOMAN RAN THROUGH A STOP SIGN AND BROADSIDED ME AT ABOUT 35MPH) THIS ACCIDENT OCCURRED ON SEPTEMBER 30TH 2007, I CONTACTED LEXUS ON OCTOBER 1ST 2007 TO INFORM THEM THAT THE AIRBAGS IN THIS 2007 ES350 ULTRA LUXURY EDITION NEVER DEPLOYED AND THAT I DIDN'T BELIEVE THIS TO BE A SAFE VEHICLE BECAUSE I COULD NOT IMAGINE WHAT TYPE OF IMPACT THIS VEHICLE WOULD HAVE TO BE SUBJECTED TO FOR THE AIRBAGS (SIDE AND SIDE CURTAIN) TO DEPLOY. I HAVE CALLED BACK INTO LEXUS MANY MANY TIMES, SENT EMAILS, AND CAN ONLY GET THE SAME STANDARD ANSWER, THAT IT COULD TAKE UP TO FOUR TO SIX WEEKS TO GET SOMEONE OUT TO LOOK AT THE CAR. I KEEP GETTING THAT STANDARD ANSWER BUT SO FAR I HAVEN'T EVEN GOTTEN AS MUCH AS A DATE FROM LEXUS ON WHEN THIS PERSON CAN COME TO INSPECT THE CAR. I HAVE TRIED TO ESCALATE THIS ITEM WITH LEXUS BUT NO-ONE THAT I HAVE SPOKEN TO WOULD EVEN ALLOW ME TO SPEAK WITH A MANAGER OR SUPERVISOR AS PER THE LEXUS PEOPLE, THIS IS AT THE HIGHEST LEVEL OF AWARENESS (I WOULD HATE TO SEE HOW THEY HANDLE SOMETHING THAT IS NOT IMPORTANT TO THEM). I FEEL THAT I HAVE NO CHOICE BUT TO HAVE MY ATTORNEY CONTACT THE MAJOR NEWS NEW S BROADCASTER AND THE HIGHWAY AND TRAFFIC CONTROL TO INFORM THEM THAT THIS MODEL IS NOT SAFE AND SHOULD NOT BE ALLOWED TO BE SOLD TO THE PUBLIC SINCE THE AIRBAGS DON'T DEPLOY WHEN THE CAR HAS MAJOR IMPACT AND COULD CAUSE VERY SERIOUS INJURY. I WAS INJURED IN MY ES350 WHICH IS SUPPOSED TO HAVE TEN AIRBAGS (MY HEAD STUCK THE A PILLAR) AND REPORTED THIS TO LEXUS AND IT SEEMS THAT I AM BEING IGNORED, I BELIEVE THAT I HAVE BEEN VERY PATIENT AND REASONABLE BUT THAT HAS GOTTEN ME NOWHERE, NOW I FEEL THAT THE ONLY WAY THAT LEXUS WILL TAKE THIS SERIOUSLY IS WHEN A LAWSUIT IS BROUGHT AGAINST THEM AND THIS ISSUE IS MADE PUBLIC. *TR

Mileage: 9,700

OUR LEXUS ES 350, LEASED IN JANUARY, 2007 HAS A POTENTIALLY SERIOUS PROBLEM. THE PASSENGER AIRBAG IS NOT ON CONSISTENTLY WHEN THE PASSENGER SEAT IS OCCUPIED. I HAVE REPORTED THIS TO THE DEALER ON THREE OCCASIONS BUT THE PROBLEM PERSISTS. AFTER THE LAST VISIT AND AFTER FINDING THE SYSTEM WAS WORKING AS DESIGNED IT WAS SUGGESTED I ADD EXERCISE WEIGHTS TO THE SEAT. *JB

Mileage: 10

PASSENGER AIRBAG NOT WORKING PROPERLY AND TURNS "OFF" WHEN MY WIFE SITS IN THE SEAT WHILE CAR IS IN OPERATION. MY WIFE WEIGHS UNDER 110 LBS. IT HAS BEEN REPORTED TO THE DEALERSHIP AND THEY HAVE NOT BEEN ABLE TO FIX TO DATE. I AM VERY CONCERNED FOR THE SAFETY OF MY WIFE. *JB

Mileage: 5,000

2007 LEXUS ES350-1-ADULT PASSENGER SAT IN THE FRONT SEAT AND I NOTICE THAT THE AIRBAG OFF INDICATOR LIGHT WAS ON. 2- I HAVE EXPERIENCED A DANGEROUS SUDDEN SURGE OF ACCELERATION WHEN BRAKING, EVEN WITH ALL WEATHER MAT PROPERLY SECURED. I BELIEVE THE SURGE MAY BE A SOFTWARE AND/OR SENSOR FLAW. 3- WHEN THE ENGINE IS FIRST STARTED (COLD-AFTER SITTING), THE MECHANICAL ENGINE NOISE IS VERY PRONOUNCED AS IF PROPER LUBRICATION IS NOT OCCURRING. *TR

Mileage: 13,500

TL*THE CONTACT OWNS A 2007 LEXUS ES350. HE RECEIVED A LETTER REGARDING A CLASS ACTION LAW SUIT PERTAINING TO THE YEAR, MAKE AND MODEL OF HIS VEHICLE FOR THE AIRBAGS. HE STATED THAT HE WAS INSTRUCTED TO SUBMIT A COMPLAINT. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 4,500.

TL*THE CONTACT OWNS A 2007 LEXUS ES350. SHE STATED THAT THE PASSENGER SIDE AIR BAG LIGHT REMAINED OFF WHICH INDICATED THAT THE AIR BAG WAS OFF. WHEN PEOPLE WHO WERE BIGGER IN SIZE WERE IN THE PASSENGER SEAT THE AIRBAG WARNING LIGHT WOULD ILLUMINATE. THE FAILURE MILEAGE WAS 500 AND THE CURRENT MILEAGE WAS 6,000. UPDATED 02-01-08. *KB

Mileage: 500

LEXUS ES350 HAVE EXPERIENCED AIRBAG SENSOR MALFUNCTIONS. I WOULD LIKE TO KNOW WHAT THIS IS ABOUT. *JB

THE PASSENGER FRONT AIR BAG DOES NOT READ ON ALL THE TIME WHEN A PASSENGER IS IN THE SEAT. IT KEEPS READING OFF AND ON WHILE DRIVING. COULD STAY OFF FOR 30 MINUTES, GO ON TO TWO MINUTES AND THEN GO OFF AGAIN. *JB

Mileage: 60

PASSENGER FRONT AIR BAG ON MY NEW 2007 ES350 LEXUS GOES OFF AND ON CONTINUOUSLY, GIVING NO PROTECTION IN CASE OF AN ACCIDENT IF OFF. LEXUS SAID THEY HAVE NO FIX FOR IT AND I FIRST REPORTED IT IN JULY 2006. THEY HAVE HAD THEIR ENGINEERS, SERVICE MANAGERS, ETC. CHECK IT AT MY HOUSE AND THEIR PLACE AND CANNOT FIND THE PROBLEM. *JB

Mileage: 120

DT*: THE CONTACT STATED EVERY TIME AN OCCUPANT WHO MEASURED 5 FEET 7 INCHES TALL AND 120 POUNDS, SAT EITHER IN THE PASSENGER OR DRIVER SEAT, THE AIR BAG LIGHT TURNED OFF. THE DEALER AND THE MANUFACTURER WERE NOT CONTACTED.

Mileage: 5

DT*: THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED ON AND OFF ON THE DASH WHEN THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS DRIVEN TO THE DEALER WHERE IT WAS DETERMINED THE AIR BAG OPERATED AS DESIGNED. *AK

Mileage: 2,400

DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG ON/OFF SWITCH LIGHT ILLUMINATED ERRATICALLY. THIS PROBLEM HAD OCCURRED SINCE THE VEHICLE WAS PURCHASED. THE SERVICE DEALER WAS CONTACTED AND DETERMINED THAT THERE WAS NO REMEDY REPAIR BECAUSE IT MET NHTSA STANDARDS. THE MANUFACTURED WAS NOTIFIED.

Mileage: 100

I PURCHASED A LEXUS ES 350 AFTER MUCH RESEARCH TO FIND THE SAFEST CAR WITH ADVANCED AIRBAGS. LEXUS HAS A DUAL AIRBAG ON THE PASSENGER SIDE WHICH IS WHY I CHOSE THIS CAR. HOWEVER IT IS NOT SAFE FOR ME AS THE AIRBAG OFF LIGHT COMES ON AT TIMES , SO IN AN ACCIDENT IT MAY NOT DO ME ANY GOOD. WHEN THERE IS A BIG BUMP IN THE ROAD IT IMMEDIATELY SAYS OFF ON OCCASIONS, OTHER TIMES I DO NOTHING AND IT SAYS OFF. WHEN THIS HAPPENS, WE NEED TO PULL OVER AND TURN CAR OFF AND RESTART TO GET IT TO SAY ON AGAIN, OR SOMETIMES I BOUNCE HARD AND IT WILL KICK BACK ON. WHEN I WAS TESTED IN CAR AT LEXUS, WHICH THEY WERE VERY NICE TO ME I MIGHT ADD, I WEIGHED IN AT ABOUT 87 POUNDS AND THIS IS WHERE THE PROBLEM LIES, AS I REALLY WEIGH 115 POUNDS. THEY SAID IT COULD TAKE 6 MONTHS OR A YEAR BEFORE THEY CAN GET IT SOLVED, DUE TO GOVT. REGULATIONS WITH THE FAULTY OCCUPANT SENSORY SYSTEM. *JB