2008 LEXUS ES350 Air Bags Problems

I KEEP GETTING MAIL ABOUT THE RECALL AND HAVE SPOKE TO LEXUS SEVERAL TIMES IN THE PAST 2 YEARS ABOUT THE TAKATA AIRBAGS EACH TIMES SOMEONE TELLS ME SOMETHING DIFFERENT BUT THERE IS NO LEXUS DEALER IN MY CITY AND THE CLOSEST IS OVER 100 MILES AWAY IN WHICH I DON'T HAVE MONEY TO TAKE A TRIP. I'M WORRIED ABOUT THIS SITUATION BECAUSE NOW THEY SAY DON'T EVEN RIDE NO ONE IN THE PASSENGER SEAT THAT'S A INCONVENIENT I USE THIS CAR TO TRANSPORT MY KIDS TO SCHOOL,MY JOB AND LEXUS ISN'T HELPING AND IT'S REALLY THEY FAULT THAT I'M IN THIS SITUATION. IF I COULD TAKE THE CAR TO A SHOP IN MY CITY WHERE I'M PURCHASING THE CAR I WOULD TAKE THE CAR TO THE SHOP BUT OVER 100 MILES OUT AND A 100 MILES BACK HOME I CAN'T AFFORD THAT.

THE PASSENGER SIDE AIRBAG IS BEING DISABLED BY A DEFECTIVE SENSOR IN THE SEAT AND LEXUS IS INFORMING CUSTOMERS THAT THEY DON'T HAVE THE PARTS TO FIX THE ISSUE. THEREFORE, THE PASSENGER AIRBAG IS ESSENTIALLY PERMANENTLY DISABLED. THIS IS A SERIOUS CONCERN SINCE ANY PERSON TRAVELING IN THE FRONT PASSENGER SEAT WILL NO LONGER HAVE A WORKING AIRBAG.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED NORTH PARK LEXUS OF SAN ANTONIO AT (210) 308-8900 (611 LOCKHILL SELMA RD, SAN ANTONIO, TX 78216) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I RECEIVED A RECALL NOTICE WITH INSTRUCTIONS TO CONTACT THE DEALER. I HAVE CALLED THE DEALER 5 OR 6 TIMES OVER THE PAST 2 MONTHS, AND EACH TIME THEY TELL ME NO ONE IS AVAILABLE TO TALK TO ME AND THEY SEND ME TO VOICE MAIL TO LEAVE A MESSAGE. I HAVE DONE THAT BUT NO ONE HAS EVER CALLED ME BACK ABOUT THIS. THE DEALER IS PLAZA LEXUS IN CREVE COUER, MISSOURI.

TAKATA RECALL. DESPITE 3 NOTICES RECEIVED, DEALER STILL DOES NOT HAVE THE PARTS IN STOCK TO PERFORM THE RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED VALLEY LEXUS AT (209) 248-4611 (4701 MCHENRY AVE, MODESTO, CA 95356) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED SEVERAL TIMES, BUT WAS UNABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - I CONTACTED LEXUS OF WAYZATA DEALERSHIP THIS SUMMER AFTER RECEIVING RECALL NOTICE AND WAS TOLD THERE WAS NO SOLUTION TO THE DEFECTIVE AIRBAGS. NO PROBLEMS AS OF YET

Mileage: 95,000

2008 LEXUS 350. CONSUMER WRITES IN REGARDS TO RADIATOR LEAK CAUSED BY TECHNICIANS. *LD THE CONSUMER STATED THE RADIATOR LEAK WAS CAUSED BY THE TECHNICIANS TAMPERING WITH IT IN ORDER TO INDUCE THE LEAK. THE FRONT PASSENGER'S AIR BAG INFLATOR WAS NOT PROPERLY CORRECTED. UPDATED 11/06/2017*JS

TAKATA INFLATORS: I WAS INVOLVED IN A SERIOUS ACCIDENT ON 05/25/2017. THE VEH I WAS IN WAS A 2008 LEXUS ES 350. THE AIRBAGS DEPLOYED BUT FAILED TO INFLATE. AS A RESULT I HAVE TO UNDERGO SURGERY DUE TO SEVERE INJURIES SUSTAINED IN THE ACCIDENT. BOTH THE SIDE AND FRONT AIRBAGS APPEARED TO BE JUST SOME WHITE SHEETS THAT POPPED OUT. THE NOTIFICATION OF THE RECALL ON THE VEHICLE'S AIRBAGS WAS RECEIVED ABOUT ALMOST 2 MONTHS AFTER THE CAR ACCIDENT. BY THEN THE INCIDENT HAD ALREADY OCCURRED AND THE DAMAGE WAS DONE. VERY UNFORTUNATE SITUATION. THIS TOOK PLACE IN MIAMI, FLORIDA, ON KENDALL DRIVE. THE LEXUS WAS AT A STANDSTILL FACING NORTH IN THE MIDDLE MEDIAN AWAITING THE MAKE A LEFT TURN TO BE ABLE TO HEAD WEST AND TURN INTO THE WEST BOUND LANES. THE OPPOSITE PARTY THAT STRUCK THE LEXUS WAS HEADING EAST IN THE 2ND TO 3RD LANE HEADING EAST BOUND. THE OTHER PARTY THEN PROCEEDED TO SWERVE INTO THE MIDDLE AND FAILED TO SLOW DOWN THEN STRUCK THE LEXUS'S REAR DRIVER'S SIDE CORNER PANEL. THE LEXUS SPUN OUT AND ENDED UP FACING SOUTH WITHIN THE MIDDLE MEDIAN. BOTH VEHICLES THE LEXUS AND THE OTHER PARTY'S VEH WERE BOTH INSURED BY GEICO AT THE TIME OF THE INCIDENT AND GEICO DECLARED DUAL COMPARATIVE NEGLIGENCE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT CALLED LEXUS OF CLEARLAKE IN HOUSTON, TEXAS AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V0006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA LEXUS, 99 A ANDOVER STREET, DANVERS, MA 01923 (978) 739-8705) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ALSO INFORMED THE CONTACT TO WAIT FOR A SECOND NOTICE FROM THE MANUFACTURER STATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL . THE DEALER HAS THIS VEHICLE ON A WAIT LIST BECAUSE IT HAS NO REPLACEMENT PARTS FOR THE RECALL. UNKNOWN WHEN THE RECALL PART(S) WILL BE AVAILABLE TO COMPLETE THE REPAIR/REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF SMITHTOWN, 700 MIDDLE COUNTRY ROAD, ST. JAMES, NY, 631-360-3200) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 10/16/17 *BF UPDATED 7/20/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MARCH OF 2017. THE DEALER (SMITHTOWN ACURA, 780 MIDDLE COUNTRY RD, ST JAMES NY, 11780) STATED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOT CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE...UPDATED 10/16/17 *BF UPDATED 10/17/2014*JS

TAKATA RECALL RECEIVED A RECALL NOTICE BY LEXUS IN JANUARY, 2017 ADVISING ME THAT THAT I SHOULD NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT UNTIL THERE IS A REMEDY. TO DATE, THERE IS NO REMEDY EVEN THOUGH THE ANTICIPATED REMEDY DATE WAS THIS MONTH, SEPTEMBER, 2017. I HAVE NOT BEEN ABLE TO ALLOW A FRONT SEAT PASSENGER IN MY CAR SINCE JANUARY, 2017 AND THIS HAS CAUSED A GREAT INCONVENIENCE FOR MY FAMILY. LENDING MY CAR NOT FULLY USABLE AND THE COSTS ASSOCIATED WITH THAT PROBLEM. MANUFACTURE RECALL # IS H2A AND NHTSA RECALL # 17V006.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF TACOMA AT FIFE, 1708 40TH AVE CT E, FIFE, WA, 253-922-7100) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED AT MAPLEWOOD LEXUS LOCATED IN MAPLEWOOD, MN, 55109, AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT STATED THAT HE WAS IN AN ACCIDENT, WITH A PASSENGER IN THE FRONT PASSENGER SEAT, BUT THE AIR BAG DID NOT DEPLOY. DETAILS OF THE ACCIDENT WERE NOT AVAILABLE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT

TAKADA RECALL. I GOT A MAIL THAT AN RECALL WAS ISSUED IN JANUARY 2017 FOR MY 2008 LEXUS ES350. I CALLED THE NORTHTOWN LEXUS DEALER IN BUFFALO TWO TIMES SINCE THIS APRIL AND THEY COULD NOT ABLE TO COMPLETE THE RECALL BECAUSE THE REMEDY WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR, WHICH LED THE CONTACT TO SELL THE VEHICLE. THE CONTACT CALLED A LOCAL DEALER (LEXUS OF PEORIA, LOCATED AT 7301 N ALLEN RD PEORIA, IL 61614) WHO STATED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. ADDITIONALLY, THE CONTACT RECEIVED A CLASS ACTION LAWSUIT POSTCARD. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAMARA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/25/17*LJ *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/31/17*LJ UPDATED 10/31/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (IRA TOYOTA OF DANVERS LOCATED AT 99 ANDOVER ST, DANVERS, MA 01923; (978) 739-8300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED AND WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE POST CARD RECEIVED CONCERNING THE MANUFACTURER RECALL, DID NOT GIVE A SPECIFIC DATE FOR WHEN THE REMEDY AND THE PART WOULD BECOME AVAILABLE. THE DEALER WAS NOT CONTACTED YET PER THE NOTICE CONCERNING PARTS AVAILABILITY. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN APRIL OF 2017. THE DEALER (LEXUS OF BELLEVUE, 101 116TH AVE SE, BELLEVUE,WA, 98004) STATED THAT PARTS WERE UNAVAILABLE FOR THE REPAIR UNTIL DECEMBER OF 2017. THE MANUFACTURER WAS NOT CONTACTED AND MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF FIFE, WASHINGTON WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL DECEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LEXUS OF ORLANDO DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.... .UPDATED 11/16/17 *BF *JS

TL* THE CONTACT OWNS A 2008 LEXUS ES350 THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (LARRY H MILLER LEXUS OF MURRAY LOCATED AT 5701 S STATE STREET MURRAY, UT 84017) WHERE IT WAS CONFIRMED THAT THE RECALL PARTS WERE ON BACKORDER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF COLORADO SPRINGS, 604 AUTO HEIGHTS, COLORADO SPRINGS, CO 80905, (719) 639-2671) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF LEXINGTON (1264 E NEW CIRCLE RD, LEXINGTON, KY 40505, (859) 233-2000) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

I PURCHASED THIS VEHICLE ON 6?30/2017 AT KUNI LEXUS OF PORLAND,OR (CANYON RD) I WAS MADE AWARE OF THIS RECALL FROM THE 'RECALL RESULTS PAGE OF NHTSA) HOWEVER NO WHERE DOES THE "RECALL RESULTS" DOCUMENT INDICATE THAT THE MANUFACTURER (TAKATA) HAS NOT DEVELOPED THE REMEDY TO THE RECALL (ONLY THAT IF A THE MANUFACTURER FAILS TO REMEDY I CAN FILE A COMPLAINT.) I WAS TOLD TODAY 7/10 THE FIX HAS NOT EVEN BEEN DEVELOPED YET. IS THIS TRUE? I WAS MADE TO BELIEVE IT WOULD BE SOMETHING RELATIVELY EASY TO FIX AND COULD BE SCHEDULED IN THE FUTURE. MY DEALERSHIP CANNOT TELL ME WHAT TIMEFRAME I AM LOOKING AT. THEY SAID NOW FOR THE FIRST TIME THAT I SHOULDN'T HAVE A PASSENGER RIDE IN THE FRONT PASSENGER SEAT. ***IS THERE AN ETA...AND ESTIMATED TIME TO EXPECT DEVELOPMENT ON THE FIX FOR THE PASSENGER AIRBAG?*** I WAS PROMISED BY THE SALESMAN THAT I COULD HAVE THE AIRBAG FIXED WHEN I BROUGHT THE CAR BACK FOR DETAILING (I WAS ASKED TO TAKE THE CAR OFF THE LOT AND BRING IT BACK LATER FOR DETAILING.) FINDING OUT NOW MORE ABOUT POSSIBLY HAVING TO WAIT A LONG TIME OR NEVER BE ABLE TO GET THE AIRBAG REPLACED IS MAKING ME VERY NERVOUS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF RIVERSIDE (3150 ADAM ST, RIVERSIDE, CA 92504, (951) 353-0903) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE DEALER (MCGRATH LEXUS OF WESTMONT, IL 60550 PHONE: 630-706-3090) ADVISED THAT PARTS WERE UNAVAILABLE, AND THE CONTACT WAS NUMBER FOUR ON THE WAITING LIST. THE MANUFACTURER WAS NOTIFIED THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 08/08/17*LJ THE CONUSUMER STATED THAT THE AIR BAG WAS REPLACED. UPDATED 10/6/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO LEXUS OF MT KISCO (275 KISCO AVE, MT KISCO, NY 10549) WHO STATED THAT THEY HAD NO INFORMATION YET AND THE CONTACT WOULD POTENTIALLY RECEIVE ANOTHER LETTER IN SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (LEXUS OF MOBILE) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE SO THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF ROCKVILLE, MARYLAND WAS CONTACTED ABOUT THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECEIVED A RECALL NOTICE 6 MONTHS AGO. TO DATE ESKRIDGE LEXUS DEALERSHIP SAYS THERE IS NO REMEDY. ALSO, INQUIRING ABOUT THE 500.00 REBATE FROM THE CLASS ACTION LAWSUIT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER (LEXUS OF NEW ORLEANS AT 8811 VETERANS MEMORIAL BLVD, METAIRIE, LA 70003, (504) 207-3100) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (FLOW BUICK GMC OF FAYETTEVILLE; 5264 RED TIP RD, FAYETTEVILLE, NC 28314; (910) 222-9217) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CALLED LEXUS STEVENS CREEK (408-330-3000)FOR SERVICE. ALWAYS TOOK THEM FEW WEEKS TO MAKE AN APPT. ONE APPT WAS MADE IN MAY BUT WE WERE LATE SO DIDNT MAKE IT. I MADE ANOTHER APPT IN THE MIDDLE OF MAY AND GOT SCHEDULED AN APPT 0N 6/3/17. NOW THEY TOLD US THE APPT WILL BE CANCELLED DUE TO NO PART AVAILABLE. I ASKED WHAT WILL BE THE TIME FRAME, THEY SAID AT LEAST FEW MORE WEEKS N THEY WILL CALL US, MEANS IT WILL TAKE ANOTHER FEW MORE WEEKS FOR THEM TO MAKE AN APPT FOR US. I ALSO ASKED THEM IF OTHER LEXUS DEALERS HAVE THE AVAILABLE PART, THEY SAID I HAD TO CHECK IT ON MY OWN...IT SEEMS THEY DON'T REALLY CARE FOR OUR SAFETY EVEN THOUGH IN THE RECALL LETTER, IT SAID ITS NOT SAFE FOR US TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. WHAT SHOULD WE DO? PLEASE ADVISE. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE LOCAL DEALER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY EXPECTED PARTS TO BECOME AVAILABLE SEPTEMBER OF 2017. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/23/17*LJ THE CONSUMER STATED IT WAS UNREASONABLE TO EXPECT AN OWNER TO NOT USE THE FRONT THE SEAT. UPDATED 09/07/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. STILL NOT RESOLVED. IT HAS BEEN OVER 11 MONTHS SINCE THE RECALL AND HAVE RECEIVED NO INFORMATION ON WHEN THE CAR WILL BE FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND COULD NOT CONFIRM WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL MY WAS IMPORTED FROM USA TO SAUDI ARABIA HOW CAN I MAKE CONTACT BETWEEN DEALERS TO CHANGE AIR BAG AND ALSO I HAVE STICKY DASHBOARD THAT HAVE TSIB

LETTER FROM CONSTITUENT RE REGARDING THE REPLACEMENT OF THE TAKATA FROM PASSENGER AIRBAG INFLATOR IN HER LEXUS ES350. *LD THE CONSUMER REQUESTED THAT THE DEALER BE AUTHORIZED TO REMOVE THE AIRBAG FROM THE FRONT PASSENGER SEAT SIDE OF THE VEHICLE OR, DIRECT LEXUS TO REPLACE THE AIRBAG FROM A NEW LEXUS VEHICLE *JS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 AND 17V006000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. IT HAS BEEN ABOUT 6 MONTHS SINCE WE WERE NOTIFIED ABOUT THE AIR BAG RECALL. WE KEEP CALLING OUR LOCAL DEALER TO GET AN ESTIMATED DATE THAT THE AIR BAGS WILL BE REPLACED AND ALL WE GET IS ' WE WILL CALL YOU WHEN GET THEM TO SCHEDULE THE REPAIRS'. WHY IS IT TAKING SO LONG?!?!?!?!?! I DIDN'T PURCHASE THE CAR FROM THAT DEALER SO I WONDERING IF THEY ARE PUTTING MY SAFETY BEHIND THE SAFETY OF THE LEXUS OWNERS WHO PURCHASED A CAR FROM THEIR STORE EVEN IF THEIR CAR WAS PURCHASED AFTER MINE'S. I AM TIRED OF THE INCONVENIENCE OF RIDING IN THE BACK SEAT - AS ADVISED BY THE RECALL LETTER - AND TIRED OF ASKING FRIENDS AND FAMILY TO RIDE IN THE BACK SEAT EVEN WHEN THERE ARE ONLY TWO OF US IN THE CAR. I WOULD LIKE AN EXPLANATION OF THE LOCAL LEXUS DEALER ON HOW THEY SCHEDULE THE REPAIRS. HOW DO THEY PRIORITIZE THEIR CUSTOMERS TO DETERMINE WHO WILL BE SERVICED AND MADE SAFER. THIS IS TOTALLY UNACCEPTABLE. NONE OF US AFFECTED BY THIS ISSUE SHOULD HAVE HAD TO WAIT AT ALL!!L

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. ALMOST A YEAR HAS PASSED AND NOTHING HAS HAPPENED BUT I CAN'T CARRY PASSENGERS IN THE FRONT SEAT, MEANWHILE MORE AND MORE CARS ARE BEING RECALLED. DEALER CLAIMS TO HAVE NO INFORMATION WHEN OR IF THIS WILL BE RESOLVED.

Mileage: 23,407

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL WE WERE FIRST NOTIFIED OF THE PROBLEM VIA LETTER FROM LEXUS, INC., ON JULY 17, 2016. WE HAVE NOT BEEN ABLE TO DRIVE THE CAR WITH A PASSENGER IN THE FRONT PASSENGER SEAT SINCE THEN. ON APRIL 13, 2017, NINE MONTHS LATER, WE RECEIVED ANOTHER LETTER FROM LEXUS THAT THEY WOULD REPLACE THE DEFECTIVE PARTS, AND TO CALL OUR DEALER TO SET UP AN APPOINTMENT. WHEN WE CALLED LEXUS KEARNY MESA, THEY TOLD US THEY DON'T HAVE THE PARTS, AND THEY WOULD CALL US WHEN THEY GET THEM. NINE MONTHS? TOTALLY UNACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/01/17*LJ *AS

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: I WAS NOTIFIED OF THIS RECALL ON JAN. 9, 2017. IN THE NOTIFICATION I WAS WARNED NOT TO HAVE ANYONE RIDE IN THE FRONT PASSENGER SEAT UNTIL A REMEDY IS DEVELOPED. IT IS NOW APPROACHING 90 DAYS WITHOUT ANY REMEDY NOTIFICATION. I THINK THIS IS A BIT EXCESSIVE AND CERTAINLY OUTRAGEOUS FOR SOMEONE WHO PURCHASED A LUXURY AUTOMOBILE AND IS NOW UNABLE TO HAVE MY WIFE RIDE IN THE FRONT PASSENGER SEAT.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/12/17*LJ UPDATED 05/26/2017*JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL MY DEALER STATES THAT, AS OF TODAY 3/29/2017, THEY HAVE NOT RECEIVED THE REPLACEMENT PARTS FOR ES350 MODELS. I HAVE NOT HAD AN INCIDENT BUT I AM VERY CONCERNED ABOUT THE LONG DELAY IN CORRECTING THE PROBLEM, AND LIVE IN CALIFORNIA WHERE THE DEGREDATION OF THE INFLATORS IS MOST LIKELY DUE TO CLIMATE CONDITIONS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL-I RECEIVED NOTIFICATION IN MAY OF 2016 AND WAS TOLD THAT I WOULD BE NOTIFIED THAT AIRBAG WOULD BE REPLACED AS PART BECAME AVAILABLE. I HAVE BEEN WAITING PATIENTLY, BUT HAVE BEEN TOLD REPEATEDLY BY LOCAL LEXUS DEALER THAT PART IS STILL NOT AVAILABLE AND IT HAS BEEN ALMOST A YEAR NOW. I FIND THIS TO BE UNREASONABLE, ESPECIALLY SINCE NO ONE CAN OCCUPY THE FRONT PASSENGER SEAT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO DO THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR; HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 05/11/17 *BF *CN

TAKATA RECALL I HAVE BEEN WAITING FOR LEXUS TO CALL ME TO FIX THIS FRONT PASSENGER AIRBAG RECALL FOR ALMOST A YEAR, THEY KEEP SAYING THEY HAVE NOT RECEIVED ANY REPLACEMENT PARTS TO DO THE JOB, IS THERE ANYTHING NHTSA CAN DO TO SPEED THINGS UP AS THIS IS COULD BE A LIFE AND DEATH ISSUE. REGARDS, [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED THE FAILURE DURING A CRASH. WHILE AT A STOP LIGHT, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THE FAILURE MILEAGE WAS 64,000.

Mileage: 64,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 03/07/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA RECALL. I AM FILING THIS COMPLAINT BECAUSE THE AMOUNT OF TIME TAKEN BY TAKATA AND LEXUS IS IN EXCESS OF THE AMOUNT OF TIME THAT SHOULD BE ALLOWED FOR THIS KIND OF SAFETY MATTER. I SUBMITTED A WRITTEN REQUEST TO THE DEALER, WESTSIDE LEXUS, HOUSTON, TX. AND HAVE MADE SEVERAL PHONE CALLS, INCLUDING ONE TODAY, IN OCTOBER, 2016 I WAS INFORMED THAT THE REPLACEMENT MIGHT BE AVAILABLE IN DECEMBER, 2016 OR JANUARY, 2017. TODAY, I WAS TOLD THAT THEY COULD NOT GIVE ME A DATE AND IT WAS IN THE GOVERNMENT'S HANDS AS TO WHEN TAKATA WOULD SEND THE PARTS TO THEM FOR THE REPLACEMENT. I LIVE IN A HOT AND HUMID AREA OF THE U.S. WHERE AN EARLIER SAFETY INCIDENT IS LIKELY TO OCCUR. I AM REQUESTING GOVERNMENTAL ASSISTANCE TO RECTIFY THIS MATTER AS SOON AS POSSIBLE. THE PROBLEM WAS NOT DUE TO ANY FAULT ON MY PART IT WAS A MANUFACTURING MISTAKE WITH FATAL CONSEQUENCES. TAKATA HAS INSTALLED THOUSANDS OF NEW AIRBAGS IN NEW TOYOTA AND LEXUS VEHICLES BUT HAS NOT PROVIDED A REPLACEMENT FOR MY MODEL TO THE DEALER. IT IS NOW 8 MONTHS SINCE THE RECALL WAS MADE. I AM REQUESTING THE GOVERNMENT REQUIRE PRIORITY FOR DISTRIBUTION TO DEALERS FOR REPLACEMENT OR REASONABLE COMPENSATION TO CUSTOMERS WHO HAVE BEEN DISADVANTAGED DUE TO TAKATA'S UNREASONABLE DELAY.

Mileage: 60,000

TAKATA RECALL - HAVE CONTACTED OUR LEXUS DEALERSHIP FOR 1-1/2 YRS. ACCORDING TO YOUR SITE AND THE DEALERSHIP NO LEXUS AIR BAGS HAVE BEEN REPAIRED. SINCE AGE IS THE CRITICAL FACTOR, OLDER CARS SHOULD BE REPAIRED FIRST. WHEN CAN WE EXPECT OUR 2008 CAR TO BE REPAIRED? WHY HAVE LEXUS DEALERSHIPS NOT RECEIVED ANY REPLACEMENT PART?

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. PRELIMINARY NOTICE OF RECALL ISSUED BY LEXUS MAY 23, 2016. SINCE THAT TIME NO FURTHER UPDATE RECEIVED OR ACTION NOTED. THIS DOES NOT SEEM TO BE A TIMELY FOLLOW-UP. LOCAL LEXUS DEALER WAS MOST UNHELPFUL ABOUT THIS ISSUE. ALTERNATIVE VEHICLE NOT AVAILABLE.

I WAS ADVISED LAST YEAR (MID 2015) THAT THE FRONT AIRBAGS WOULD NEED TO BE REPLACED BUT AS YET NO RECALL HAS ACTUALLY TAKEN PLACE. I CALLED THE LEXUS DEALERSHIP AND THERE RECOMMENDATION WAS 'NOT ALLOW ANY PERSONS TO RIDE AS A PASSENGER IN THE FRONT SEAT'. I TOLD THEM I WAS A REALTOR AND HE SAID 'HAVE THEM SIT IN THE BACK SEAT, YOU CAN BE THE CHAUFFEUR'. NOT MUCH OF A RECOMMENDATION IF YOU ASK ME!! ALL I WANT IS TO GET THE AIR BAGS REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/31/17*LJ UPDATED 02/02/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

POTENTIALLY FATAL HAZARD REGARDING THE AIRBAG INFLATOR HAS BEEN IDENTIFIED SINCE MAY 2016. THERE IS STILL NO REMEDY AS OF DECEMBER 15, 2016. LEXUS AND TAKATA ARE NOT DOING ALL THAT THAT SHOULD BE REQUIRED TO DO IN A TIMELY MATTER. THIS IS A MATTER OF SAFETY AND LIFE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 02/03/17*LJ *CN

TAKATA RECALL - I RECEIVED MY RECALL NOTICE IN JULY 2016 TELLING ME NOT TO ALLOW ANY FRONT SEAT PASSENGERS TO RIDE IN MY CAR DUE TO THE AIRBAG SAFETY ISSUES. IT HAS BEEN ALMOST SIX MONTHS AND I STILL CAN'T USE THE PASSENGER SEAT IN MY CAR. I ASKED THE DEALER TO DISABLE THE AIRBAG BUT THEY SAID THEY CANNOT LEGALLY DO THAT. SO NOW, I HAVE A CAR WHICH IS ONLY PARTIALLY USABLE. IF I HAVE SOMEONE RIDE WITH ME I HAVE THEM SIT IN THE BACK SEAT DUE TO THE DANGER. IT IS A LITTLE WEIRD HAVING CO-WORKERS OR CLIENTS SIT IN THE BACK OF MY CAR. THIS CHANGES MY USE OF THE CAR SUBSTANTIALLY. I HAVE BEEN TOLD IT MAY BE SUMMER OF 2017 BEFORE THE REPLACEMENT AIRBAG WILL BE AVAILABLE. THAT IS NOT A TIMELY FIX TO THIS VERY DANGEROUS SITUATION. IF TAKATA CAN'T MAKE THE AIRBAGS IN A TIMELY MANNER CAN'T THEY SUBCONTRACT THE WORK OUT TO SOMEONE WHO CAN DO THE JOB? VERY FRUSTRATED. PLEASE DO SOMETHING TO HURRY THIS ALONG SO THAT I CAN FULLY USE MY CAR AGAIN. *TR

TAKATA RECALL - AFTER ALMOST 2 YEARS, LEXUS HAS NOT PROVIDED A RECALL FOR THE DEFECTED AIRBAGS IN MY VEHICLE.

Mileage: 120,000

PROBLEM IDENTIFIED IN MAY OF 2016 HAS YET TO BE RECTIFIED AS OF DECEMBER 2016. THIS DOES NOT QUALIFY AS " TIMELY" RESOLUTION OF THE PROBLEM. MY CAR POSES A HAZARD TO ME AND PASSENGERS AND IS FAR LESS MARKETABLE IN THIS CONDITION.

TAKATA RECALL LEXUS HAS FAILED TO PROVIDE A REMEDY WITHIN AN ACCEPTABLE PERIOD OF TIME

''TAKATA RECALL'' I HAVE ASKED COOL SPRINGS LEXUS DEALER TO REPLACE MY AIR BAG AND HE TELLS ME HE DON'T KNOW WHEN IT WILL BE DONE.I CAN NOT AFFORD TO BUY A NEW CAR. THE DEALER IS AT COOL SPRINGS BRENTWOOD TN. THANK YOU.[XXX] E-MAIL [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL- RECALL HAS BEEN SINCE MAY 2016 AND STILL NO REMEDY. WE ARE A FAMILY OF 5 AND HAVEN'T BEEN ABLE TO USE THIS FAMILY CAR. THIS IS ARE MOST ECONOMICAL CAR OF THE TWO WE OWN. I HAD CALLED TO GET A LOANER BUT I JUST GOT THE RUN AROUND AND NO ONE WAS ABLE TO HELP ME. I AM EXTREMELY FRUSTRATED THAT THERE'S NEITHER A TIMELY REMEDY NOR HELP TO US CAR OWNERS.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ...UPDATED 03/13/17 *BF THE CONSUMER STATED AS OF FEBRUARY 6, 2017 THE VEHICLE HAD NOT BEEN REPAIRED. ON FEBRUARY 20, 2017 THE CONSUMER SOLD THE VEHICLE THROUGH A PRIVATE SALE. UPDATED 08/16/2017 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I JUST NEED MY AIRBAGS TO BE CHECKED AND REMEDY SO I DON'T HAVE A PROBLEM. THE INFORMATION SAYS THERE IS NO REMEDY YET. RECALLL# 16V340 MANUFACTURER RECALL #G2G. PHONE 813 562 7932 OR 813 458 0865.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I WAS INFORMED IN MAY THERE IS A DANGER IN DRIVING MY CAR, AND STILL IN NOVEMBER THE DEALER HAS DONE NOTHING.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/2017*CT

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 12/12/16 *BF

TAKATA RECALL: I RECEIVED A LETTER INFORMING ME OF THE ISSUE WITH THE PASSENGER AIRBAG AND THE FACT THAT I SHOULD NOT DRIVE THE CAR WITH A PASSENGER IN THE FRONT SEAT. MY RECALL DATE IS MAY 23, 2016. SO FAR I HAVE NOT HEARD ANYTHING FURTHER AND IT HAS BEEN MONTHS. THIS IS NOT ACCEPTABLE AND I SHOULD AT LEAST BE GIVEN A RESOLUTION DATE.

TAKATA RECALL; REC'D LETTER IN MAY, 2016 FROM LEXUS STATING PROBLEM WITH AIRBAGS. TODAY, OCTOBER 21, 2016 STILL NO FIX! I DRIVE MY CAR BUT IF I HAVE A PASSENGER, I MAKE HIM/HER SIT IN THE BACK SEAT. THIS IS VERY DISTURBING, TO THINK THE AIRBAG MAY INFLATE IF I WERE IN AN ACCIDENT. IT SEEMS RIDICULOUS THAT TAKATA CAN'T REMEDY THIS SITUATION. I DON'T BLAME LEXUS, AS THE AIRBAGS ARE NOT THEIR PRODUCT, WHICH IS MY UNDERSTANDING. HOW LONG DO WE HAVE TO WAIT TO DRIVE A SAFE CAR AGAIN? IT'S BEEN 6 MONTHS ALREADY. I LIVE IN 'ZONE A' AND MY CAR IS WELL WITHIN THE 6-9 YEARS 'SIGNIFICANT PROPELLANT DEGRADATION MAY OCCUR.' TIME FRAME!

2008 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO REMEDY/TIME FRAME NOT AVAILABLE TO REPAIR AIRBAG INFLATOR RECALL # 16V340. *SMD UPDATED 12/01/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TAKATA AIRBAG. I HAVE BEEN WAITING FOR OVER 6 MONTHS FOR A RECALL REMEDY TO FIX THE FAULTY AIRBAGS.

TAKATA RECALL - I WAS NOTIFIED AT THE BEGINNING OF JULY IN REGARDS TO THIS RECALL, THERE SUGGESTION AT THAT TIME WAS TO NOT LET ANYONE RIDE IN MY FRONT SEAT DUE TO THE DANGERS. IT IS NOW 3 MONTHS LATER AND THERE STILL IS NO REMEDY AND I AM UNABLE TO HAVE FULL USE OF MY VEHICLE? THIS IS RIDICULOUS I WANT MY VEHICLE FIXED AS I AM SURE A LOT OF OTHERS DUE, I DO NOT MAKE PAYMENTS EVERY MONTH TO ONLY BE ABLE TO USE A PORTION OF MY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED AN INTERIM RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD SEND THE SECOND NOTICE INDICATING THAT THE PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/11/2017*CT UPDATED 01/26/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/25/17*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/10/17*LJ UPDATED 12/4/2017*JS

TAKAT RECAL - NOTICE DATED MAY 23, 2016 - UNREASONABLE DELAY IN REPLACING PASSENGER SIDE AIRBAG INFLATOR WHEN DEATH OR SERIOUS INJURY COULD OCCUR. WHY ISN'T LEXUS EXPEDITING THIS RECALL?

2008 LEXUS ES-350. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS SCHEDULE TO REPAIR RECALL NOTICE 16V-340 IS UNREASONABLE AND UNACCEPTABLE- IT LIMITS USE OF VEHICLE OVER A SUCH LONG PERIOD OF TIME. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. RECEIVED RECALL NOTICE 3 MONTHS AGO. CALLED DEALER TODAY AND THEY SAID NO IDEA WHEN FIX WILL BE DONE. MEANWHILE NO ONE ALLOWED IN PASSENGER SEAT AND WAS ADVISED FIX MAY BE NEXT YEAR. THIS IS TOTALLY UNACCEPTABLE,THUS MY COMPLAINT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AND NO ESTIMATED TIME FOR THE PARTS WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 11/01/16*LJ UPDATED 11/02/16.*JB

TAKATA RECALL. LEXUS HAS NOT DEVELOPED FIX FOR FAULTY AIRBAGS, MAKING CAR DANGEROUS TO DRIVE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/04/16*LJ THE CONSUMER STATED THAT SHE NO LONGER OWNS THIS VEHICLE. *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER STATED THAT THE PARTS MAY NOT BE AVAILABLE UNTIL EARLY 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/30/16*LJ UPDATED 03/09/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CONSUMER ALSO STATED THE ALL FOUR TIRES LEAKED AIR AROUND THE RIMS. UPDATED 03/22/17.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" - WE LIVE IN FLORIDA AND DROVE THE VEHICLE TO DENVER, COLORADO ON JUNE 28, 2016 ARRIVING JULY 1, 2016. WE RECEIVED THE NOTICE (FORWARDED VIA US MAIL TO OUR ADDRESS IN DENVER) REGARDING THE AIRBAG RECALL ON OR AROUND JULY 25, 2016. WE CONTACTED LEXUS IMMEDIATELY THEREAFTER AND WAS TOLD A CASE MANAGER WOULD CALL US BACK WITHIN 2-3 BUSINESS DAYS. WE RECEIVED A CALL ON OR AROUND AUGUST 1, 2016 AND SPOKE WITH A CASE MANAGER, "ZANDRA". SHE REITERATED THE INFORMATION FOUND IN THE NOTICE AND INFORMED US THAT A RENTAL VEHICLE COULD BE MADE AVAILABLE IF NEEDED AND WE WOULD BE REIMBURSED FOR THIS VEHICLE. WE INFORMED ZANDRA THAT SINCE WE WERE IN COLORADO AT THIS TIME, IT WOULD BE IMPOSSIBLE TO DRIVE THE CAR WITHOUT SOMEONE IN THE PASSENGER SEAT DURING THIS TIME AND WE DID NOT WANT TO DRIVE THIS CAR HOME WITH THIS CURRENT RECALL IN PLACE. ZANDRA DID NOT GIVE US ANY OTHER OPTION FOR US AT THIS TIME. WE AGAIN CALLED THE LEXUS CUSTOMER ASSISTANCE (800-255-3987) ON AUGUST 4, 2016 AND SPOKE TO "MICHAEL". WE INFORMED MICHAEL OF OUR PREVIOUS CONVERSATION WITH ZANDRA AND REQUESTED WE SPEAK TO HER. WE INFORMED MICHAEL OF OUR SITUATION AND INFORMED HIM THAT HAVING A RENTAL CAR DOES NOT ALLOW US TO GET OUR CURRENT CAR HOME. WE REQUESTED THAT IN LIEU OF A RENTAL CAR WE WOULD PREFER TO HAVE THE CAR SHIPPED BACK TO OUR FLORIDA ADDRESS WHERE WE HAVE A SECONDARY CAR TO USE. THIS WOULD BE A CHEAPER ALTERNATIVE FOR LEXUS THAN GIVING US A VEHICLE RENTAL FOR MONTHS. WE WERE INFORMED BY MICHAEL THAT WE WOULD HAVE TO WAIT ANOTHER 3 BUSINESS DAYS (PLUS THE WEEKEND) TO RECEIVE A CALL BACK FROM ZANDRA. WE INFORMED MICHAEL THAT WE HAD TO LEAVE COLORADO NO LATER THAN AUGUST 30TH AND NEED TO HAVE THIS ADDRESSED BUT HE WAS UNABLE TO PROVIDE ANY ADDITIONAL HELP OR INFORMATION. WE ARE NOW STUCK IN COLORADO ON BUSINESS WITH AN UNSAFE VEHICLE FOR THE REMAINDER OF OUR STAY.

Mileage: 102,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/13/16 *BF *TR

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE FAILURE MILEAGE WAS UNKNOWN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 09/28/16.*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE PERIOD FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED. THE VIN WAS NOT AVAILABLE.

THE SET BET LIGHT CAME ON .. WHN I TURN THE CAR OFF IT GOES OFF THEN IN A DAY OR TWO IT CAMES BACK ON TOOK IT TO LEXUS THEY THEY CHARGE ME 280$ JUS TO TELL ME THAT THEY DON'T NO Y THE LIGHT OR THE VSC LIGHT CAME ON AN THE AIR BAG LIGHT CAME ON...

TAKATA RECALL. MY DEALER TOLD ME THAT IT COULD BE MANY MONTHS BEFORE THE PART IS AVAILABLE. IN THE MEANTIME THE NOTIFICATION TOLD ME THAT I SHOULDN'T BE DRIVING THE CARE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE A FAMILY SO THAT IS A UNREASONABLE SOLUTION.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ UPDATED 09/29/16.8JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL LEXUS MANUFACTURE SAYS WILL NOT PROVIDE LOANER CAR WHILE AIR BAG PARTS ON ORDER AND NO TIME FRAME AS WHEN THEY WILL RECEIVE PARTS. LEXUS SHOULD PROVIDE A LOANER VEHICLE WHILE I HAVE 2 VEHICLES WITH TAKATA RECALLS.

TL* THE CONTACT OWNS A 2008 LEXUS ES350. WHILE ACCELERATING FROM A STOP LIGHT AND ATTEMPTING TO AVOID A CURB ON THE LEFT, THE CONTACT VEERED TO THE RIGHT AND CRASHED INTO THE DRIVER SIDE OF ANOTHER VEHICLE. WHEN THE CONTACT ATTEMPTED TO STEER TO THE LEFT, THE VEHICLE INDEPENDENTLY ACCELERATED AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED LEG INJURIES AND THE REAR DRIVER SIDE PASSENGER SUSTAINED HEAD INJURIES. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 189,000.

Mileage: 189,000

TL* THE CONTACT OWNED A 2008 LEXUS ES350. WHILE DRIVING AT 25 MPH, ANOTHER VEHICLE CRASHED INTO THE VEHICLE. AS A RESULT, THE VEHICLE INDEPENDENTLY ACCELERATED AND CRASHED INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. THE CONTACT EXPERIENCED A CONCUSSION AND STOMACH CONTUSION. THE CONTACT HAD TO RECEIVE MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE FAILURE MILEAGE WAS 66,000. .....UPDATED 05-27-15 *BF.

Mileage: 66,000

WHILE DRIVING I NOTED THAT THE PASSENGER AIRBAG STATUS LIGHT INDICATED "OFF". IT SHOULD BE INDICATING "ON". FURTHER MONITORING THE NEXT FEW DAYS SHOWED THE PASSENGER AIRBAG STATUS LIGHT TO BE INTERMITTENT WHEN A PASSENGER WAS SEATED AND THE CAR MOVING. INTERMITTENT AS IN SOMETIMES "ON" AND SOMETIMES "OFF". THIS IS UNACCEPTABLE SO THE CAR WENT TO THE LEXUS DEALER (LEXUS OF CHERRY HILL, NJ) FOR EXTENDED WARRANTY SERVICE. SEVERAL ATTEMPTS (INVOLVING REPLACEMENT PARTS AND CALIBRATIONS, ETC) SINCE THEN TO FIX THE INTERMITTENT PROBLEM HAVE FAILED. WHILE DRIVING ON OCTOBER 31 THE AIRBAG STATUS LIGHT AGAIN SHOWED "OFF" AGAIN, BUT IN TIME RE-SET ITSELF TO "ON". THIS IS THE NATURE OF THE INTERMITTENT PROBLEM. IT IS NOW NOVEMBER 2, 2014, AND THE DEALER CLAIMS THEY HAVE DONE EVERYTHING THEY KNOW TO DO TO FIX THE PROBLEM. AN UNSAFE CONDITION STILL EXISTS. *TR

Mileage: 72,000

T BONE BY A 4 RUNNER, DRIVER SIDE DOOR WAS SEVERELY DAMAGED BY THE IMPACT. 4RUNNER FRONT BUMPER CAME OFF FROM THE IMPACT. BROKEN GLASS EVERY WHERE CAUSING MINOR CUTS TO THE DRIVER AND PASSENGERS OF THE LEXUS 08 ES350. SIDE AND CURTAIN AIRBAGS DID NOT DEPLOY. MINOR INJURIES SUSTAINED ON THE DRIVER AND PASSENGERS ON THE LEXUS 08 ES350. *TR

Mileage: 25,000

2008 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NON DEPLOYMENT OF AIRBAGS WHILE SUFFERING A HEAD ON COLLISION. *TGW THE CONSUMER STATED HIS WIFE HAD JUST PULLED OFF FROM A STOP SIGN, AND TURNED LEFT INTO ONCOMING TRAFFIC. HIS WIFE'S SPEED WAS 5 MPH AND THE ONCOMING VEHICLE WAS DOING 35-40 MPH. ACCORDING TO THE LETTER SENT BY TOYOTA, A REVIEW OF THE PHOTOGRAPHS SHOWED THERE WAS NO DIRECT FRONTAL IMPACT, BUT AN ANGULAR IMPACT TO THE LEFT FRONT CORNER. WHICH WAS CONFIRMED BY THE FACT THAT THE FRONT PORTIONS OF THE VEHICLE WERE PUSHED TO THE RIGHT. *JB

I HAVE BEEN INVOLVED IN TWO SEPARATE COLLISIONS THIS YEAR WITH MY 2008 LEXUS ES350 AND NEITHER TIME DID MY AIR BAGS DEPLOY. THE FIRST TIME WAS IN MAY/JUNE OF 2010 AND I HIT A CURB AVOIDING A COLLISION WITH A VEHICLE THAT CUT MY OFF. I WAS ALONE IN MY VEHICLE TRAVELING AT ABOUT 30-40 MILES AN HOUR AND THE AIRBAGS DID NOT DEPLOY. EXACTLY TWO MONTHS AGO, I WAS INVOLVED IN ANOTHER COLLISION WITH A HYUNDAI ACCENT IN WHICH I REAR ENDED THAT VEHICLE AT A SPEED OF APPROXIMATELY 45 MPH AND AGAIN THE AIRBAGS DID NOT DEPLOY CAUSING ME TO HIT MY FACE ON THE STEERING WHEEL, HAVING A NOSE AND FACIAL CONTUSION, THEN BEING WHIPPED BACK FROM THE SEAT BELT. PROGRESSIVE INSURANCE REFUSED TO TOTAL THE VEHICLE DESPITE THE EXTENSIVE DAMAGE AND THEY STILL CAN'T FIGURE OUT THE COMPUTER RELATED ISSUES. PROGRESSIVE CLAIMS THAT THE AIRBAG ISSUE HAD NOTHING TO DO WITH THE ACCIDENT AND THAT I NEED TO TAKE THAT UP WITH LEXUS. THAT PROCESS IS EXTREMELY FRUSTRATING AND DESIGNED TO AVOID ANY CONSUMER FROM GETTING THEIR RIGHTFUL RESTITUTION AND SERVICE FOR A POTENTIAL DANGEROUS SITUATION. I AM A REALTOR AND CANNOT RISK TAKING MY CLIENTS IN MY VEHICLE SINCE I AM AFRAID THAT IF I AM INVOLVED IN ANOTHER ACCIDENT, MY PASSENGERS WILL BE AT RISK. I DO NOT KNOW WHAT TO DO, I AM PAYING HIGH MONTHLY PAYMENTS FOR LUXURY AND SAFETY THAT LEXUS IS NOT BACKING. PUTTING MY CLIENTS AND MY CHILDREN AND FAMILY IN DANGER. THIS IS VERY SERIOUS AND NEEDS TO BE ADDRESSED WITH TOYOTA/LEXUS! PLEASE HELP. *TR

MY SON-IN-LAW, MARK KUHAR, WAS DRIVING MY (ROBERT LEHMAN'S) 2008 LEXUS ES350 WITH PERMISSION, WHEN IT WENT OFF THE ROAD DOWN AN APPX. 100 FOOT HILL, ROLLING END OVER END, APPX. 8 TIMES. NONE OF THE AIR BAGS WERE ACTIVATED. HE RECEIVED SERIOUS INJURIES WHICH HE IS NOW RECOVERING FROM. THE CAR IS BEYOND REPAIRS. INSURANCE COMPANIES FOR MARK AND MYSELF HAVE BEEN NOTIFIED AND ARE ACTIVE. A POLICE REPORT WAS FILED. *TR

Mileage: 38,500

TL*THE CONTACT OWNS A 2008 LEXUS ES350. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE WAS STRUCK ON THE DRIVER'S SIDE BY ANOTHER VEHICLE. THE SIDE AIR BAGS FAILED TO DEPLOY. THE FRONT DRIVER'S SIDE DOOR WAS SEVERELY DAMAGED, WHICH SHOULD HAVE ACTIVATED THE AIR BAGS. THE CONTACT SUSTAINED A BLACK EYE AND HEAD INJURY DUE TO STRIKING THE EXTERIOR SIDE MIRROR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SHOP FOR REPAIRS. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 1,300.

Mileage: 1,300

PASSENGER AIRBAG LIGHT KEEP SWITCHING FROM ON TO OFF AND OFF TO ON. WE BROUGHT IT IN TWICE INTO LEXUS TO HAVE THEM FIX THE PROBLEM, BUT THEY KEEP SAYING THERE IS NOTHING WRONG WITH IT. I KNOW THEY HAD PROBLEMS WITH THE 2007 LEXUS ES 350. MY 2008 IS HAVING THE SAME PROBLEM. ALL I'M ASKING THEM IS TO HAVE FIX THE PROBLEM, BEFORE ANY ACCIDENT HAPPEN. MY HUSBAND AND I CARPOOL EVERYDAY TO WORK, AND WE ARE SO AFRAID THAT IF THERE IS AN ACCIDENT, THE AIRBAG MIGHT NOT DEPLOY BECAUSE OF THE SENSOR PROBLEM AND TURNING THE AIRBAG OFF. *TR

Mileage: 811

FRONT PASSENGER SEAT AIRBAG SENSOR DOES NOT CONSISTENTLY DETECT THE PRESENCE OF A 100 POUND ADULT WOMEN IN THE SEAT. LED INDICATOR ON THE DASHBOARD DISPLAYS "PASSENGER AIRBAG OFF" EVEN WHEN A 100 LB ADULT PERSON IS IN THE PASSENGER SEAT. DEALER SAYS SYSTEM OPERATING NORMALLY. TOYOTA IS UNRESPONSIVE. *TR

Mileage: 400