10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Visibility Complaints

Showing 10 of 10
Jan 24, 2014 60,000 mi

THE PASSENGER SIDE WINDOW GLASS POPPED OUT WHILE MY WIFE WAS DRIVING THIS CAR TO SCHOOL TO DROP OFF OUR KIDS. IT DID STARTLE HER BECAUSE OF THE NOISE. SHE WAS ALERT ENOUGH AND ANY ACCIDENT WAS AVOIDED. I GOT THE CAR CHECKED OUT BY A LEXUS DEALER AND THEY SAID THAT IT WAS DUE TO A FAULTY PLASTIC TAB THAT BROKE AND THE ENTIRE GLASS ASSEMBLY NEEDS TO BE REPLACED (EVEN THOUGH THERE IS NOTHING WRONG WITH THE GLASS ITSELF) THIS IS A KNOWN PROBLEM IN LEXUS AS ACKNOWLEDGED BY A TSB (TECHNICAL SERVICE BULLETIN) L-SB-0003-09 ISSUED BY THEM ON JANUARY 26, 2009. THE CAR WAS STILL UNDER WARRANTY AT THAT TIME, BUT THEY FAILED TO INFORM ME ABOUT THIS POTENTIAL PROBLEM. *TR

Jan 24, 2014 60,000 mi

THE PASSENGER SIDE WINDOW GLASS POPPED OUT WHILE MY WIFE WAS DRIVING THIS CAR TO SCHOOL TO DROP OFF OUR KIDS. IT DID STARTLE HER BECAUSE OF THE NOISE. SHE WAS ALERT ENOUGH AND ANY ACCIDENT WAS AVOIDED. I GOT THE CAR CHECKED OUT BY A LEXUS DEALER AND THEY SAID THAT IT WAS DUE TO A FAULTY PLASTIC TAB THAT BROKE AND THE ENTIRE GLASS ASSEMBLY NEEDS TO BE REPLACED (EVEN THOUGH THERE IS NOTHING WRONG WITH THE GLASS ITSELF) THIS IS A KNOWN PROBLEM IN LEXUS AS ACKNOWLEDGED BY A TSB (TECHNICAL SERVICE BULLETIN) L-SB-0003-09 ISSUED BY THEM ON JANUARY 26, 2009. THE CAR WAS STILL UNDER WARRANTY AT THAT TIME, BUT THEY FAILED TO INFORM ME ABOUT THIS POTENTIAL PROBLEM. *TR

Dec 29, 2013 59,100 mi

WHILE STOPPING FOR GAS, TRIED TO RAISE WINDOW TO WASH IT AND IT CAME OFF TRACK. TRIED AGAIN AND STILL OFF TRACK. MANAGED TO GET IT RAISED AND IN CLOSED POSITION BUT NOW THE SAME THING WILL HAPPEN AGAIN AS SOON AS I TRY TO LOWER IT. *TR

Dec 29, 2013 59,100 mi

WHILE STOPPING FOR GAS, TRIED TO RAISE WINDOW TO WASH IT AND IT CAME OFF TRACK. TRIED AGAIN AND STILL OFF TRACK. MANAGED TO GET IT RAISED AND IN CLOSED POSITION BUT NOW THE SAME THING WILL HAPPEN AGAIN AS SOON AS I TRY TO LOWER IT. *TR

Nov 6, 2013 48,000 mi

MY PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP PROPERLY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED. THIS IS DEFINITELY A DEFECT BY LEXUS. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS. LEXUS IS CHARGING 700 DOLLARS TO FIX. I WILL NOT BUY ANOTHER LEXUS OR RECOMMEND ONE TO ANYONE BECAUSE LEXUS SHOULD TAKE OWNERSHIP FOR THIS ONE. *TR

Nov 6, 2013 48,000 mi

MY PASSENGER SIDE FRONT WINDOW WILL NOT ROLL UP PROPERLY. APPARENTLY THE PLASTIC CLIP BROKE OFF AND THE ENTIRE WINDOW HAS TO BE REPLACED. THIS IS DEFINITELY A DEFECT BY LEXUS. I HAVE SEEN A LOT OF COMPLAINTS ONLINE ABOUT THIS. LEXUS IS CHARGING 700 DOLLARS TO FIX. I WILL NOT BUY ANOTHER LEXUS OR RECOMMEND ONE TO ANYONE BECAUSE LEXUS SHOULD TAKE OWNERSHIP FOR THIS ONE. *TR

Oct 10, 2013 65,000 mi

WHILE DRIVING ON THE HIGHWAY AT 60 MILES / H MY DRIVERSIDE WINDOW SUDDENLY FELL DOWN WHICH SERIOUSLY DISTRACTED ME AND WHICH ALMOST RESULTED IN A COLLISION WITH ANOTHER CAR. FEEDBACK FROM LEXUS IS THAT THE PLASTIC TABS THAT HOLD THE WINDOW DISINTEGRATE OVER TIME AND AS A RESULT THE ENTIRE WINDOW WILL NEED TO BE REPLACED. IT'S CLEARLY A SAFETY HAZARD AND SHOULD PRO-ACTIVELY BE ADDRESSED BY LEXUS. *TR

Oct 10, 2013 65,000 mi

WHILE DRIVING ON THE HIGHWAY AT 60 MILES / H MY DRIVERSIDE WINDOW SUDDENLY FELL DOWN WHICH SERIOUSLY DISTRACTED ME AND WHICH ALMOST RESULTED IN A COLLISION WITH ANOTHER CAR. FEEDBACK FROM LEXUS IS THAT THE PLASTIC TABS THAT HOLD THE WINDOW DISINTEGRATE OVER TIME AND AS A RESULT THE ENTIRE WINDOW WILL NEED TO BE REPLACED. IT'S CLEARLY A SAFETY HAZARD AND SHOULD PRO-ACTIVELY BE ADDRESSED BY LEXUS. *TR

Oct 12, 2012 55,000 mi

I ROLLED DOWN THE PASSENGER SIDE WINDOW OF MY LEXUS 2008 ES350 AND THE WINDOW CAME OFF TRACK. THE WINDOW JUMPED OUT OF THE TRACK AS I ATTEMPTED TO ROLL IT UP AND APPEARS TO BE FALLING OFF THE CAR. THIS IS A WINDOW THAT I SELDOM ROLL-DOWN. I BELIEVE THAT DUE TO THIS PROBLEM WHICH I CONSIDER TO BE A SAFETY HAZARD THAT THE LEXUS 2008 ES350 CARS SHOULD BE RECALLED. *TR

Oct 12, 2012 55,000 mi

I ROLLED DOWN THE PASSENGER SIDE WINDOW OF MY LEXUS 2008 ES350 AND THE WINDOW CAME OFF TRACK. THE WINDOW JUMPED OUT OF THE TRACK AS I ATTEMPTED TO ROLL IT UP AND APPEARS TO BE FALLING OFF THE CAR. THIS IS A WINDOW THAT I SELDOM ROLL-DOWN. I BELIEVE THAT DUE TO THIS PROBLEM WHICH I CONSIDER TO BE A SAFETY HAZARD THAT THE LEXUS 2008 ES350 CARS SHOULD BE RECALLED. *TR