2009 LEXUS ES350 Air Bags Problems

TAKATA AIR BAG RECALL; RECEIVED NOTICE OF RECALL IN FEBRUARY, 2017; AS OF 3/19/2018, WE HAVE HAD NO CORRESPONDENCE TO SCHEDULE REPAIR

FAULTY AIRBAG HARNESS WIRRING. DEAR SIR OR MADAM, THIS IS TO REPORT THAT 2007-2012 IS 250, IS 350 AND ES 350 HAS FAULTY AIRBAG WIRING HARNESS WHICH DISABLES THE AIRBAGS. CLUBLEXUS.COM HAS RECEIVED HUNDREDS OF COMPLAINTS REGARDING THIS. THE REPAIRS WILL ONLY BE DONE OR CORRECT IF THE VEHICLE IS UNDER 6 YEARS OLD OR 70,000 MILES, WHICHEVER COMES FIRST. FEW THOUSAND CUSTOMERS HAVE CARS LESS THAN 70,000 MILES BUY BEYOND 72 MONTHS BUT LEXUS REFUSES TO RECTIFY THIS TSB WARNING UNDER THE WARRANTY. IT IS NOT OUR FAULTS THAT THE VEHICLES HAVE BEEN DRIVEN LESS THAN 70,000 MILES IN 6 YEARS. THE COST TO REPAIR THIS IS IN THE UPWARDS OF 4000$. THIS IS RIDICULOUS ON THE PART OF LEXUS AND NHTSA. THE AIRBAG WIRING SHOULD BE INCLUDED IN THE RECALLS ALONG WITH THE TAKATA RECALLS AS THEY ARE CONNECTED BUT LEXUS REFUSES TO AGREE TO THE CONSUMER COMPLAINTS AND HAVE DARED MANY CUSTOMERS TO CHALLENGE NHTSA TO GET IT COVERED UNDER RECALL. PLEASE HELP THOUSANDS OF LEXUS DRIVERS AND THEIR FAMILIES FROM THIS FATAL TSB FAULT WHICH LEXUS REFUSES TO FIX. FURTHER, LEXUS STATED THAT "IF THE FAULT IS COVERED BY THE RECALL, IT WILL BE FIXED WITHOUT FAIL". SO FAR LEXUS WANTS TO GET RICHER BY CHARGING CONSUMERS $4000.00 FOR A PART THAT THEY INSTALLED TO BIG WITH. PLEASE CHECK THE CLUBLEXUS.COM FORUM REGARDING THE AIRBAG LIGHTS COMING ON AND THE REACTION THAT LEXUS HAS SUBMITTED TO ITS CUSTOMERS. THEY ARE WILLING TO PUT THEIR CUSTOMERS AND THEIR FAMILIES LIVES IN DANGER JUST BECAUSE NHTSA DID NOT TELL THEM TO INCLUDE AIRBAG HARNESS WIRING IN THE TAKATA RECALL, EVEN IF THE VEHICLES ARE BEYOND WARRANTY REPAIRS. PLEASE HELP US IN THESE DIRE AND UNSAFE CIRCUMSTANCES. THANK YOU

Mileage: 39,000

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEN STOLER LEXUS IN OWINGS MILLS, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

TAKATA RECALL I RECEIVED RECALL NOTICE IN THE PAST AND WAS TOLD I WOULD BE NOTIFIED WHEN PARTS WERE AVAILABLE. NOW DEALER TELLS ME THERE IS NO RECALL. DEALER IS LEXUS OF ROCKVILLE CENTRE NY

Mileage: 55,000

TAKATA INFLATORS- TAKATA RECALL WE SUBMITTED TO THE DEALERSHIP THE REQUEST TO REPLACE THE AIRBAGS PER THE RECALL AND AT THE TIME THESE WERE NOT BEEN AVAILABLE. IT'S BEEN SEVERAL MONTHS, AND THESE HAVE NOT BEEN REPLACED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEN STOLER LEXUS, 11311 REISTERSTOWN RD, OWINGS MILLS, MD 21117 (410) 773-9613) WAS CONTACTED AND RECALL REPAIR APPOINTMENTS WERE SCHEDULED. THE APPOINTMENTS WERE CANCELLED BY THE DEALER, STATING THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THIS OCCURRED SEVERAL TIMES IN THE PAST YEAR. THE CONTACT CALLED THE MANUFACTURER AT 800-255-3987, BUT WAS GREETING BY A RECORDING, STATING TO CONTACT THE LOCAL LEXUS DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. *TT *TR

TAKATA RECALL - LEXUS STATES THAT THEY CURRENTLY DO NOT HAVE THE PARTS FOR MY VEHICLE

TAKATA RECALL WHAT DO I HAVE TO DO TO GET THIS AIRBAG REPLACED? I RECEIVED A LETTER FROM LEXUS IN MARCH DETAILING THE PROBLEM, AND TELLING ME THAT IT WOULD BE ADDRESSED. IT WAS SUPPOSED TO HAVE BEEN DONE IN SEPTEMBER. IT IS NOW 10/30. PLEASE HELP!

TAKATA RECALL MY VEHICLE IS NOT REPAIRED, LEXUS HAS FAILED TO ADDRESS THE ISSUE IN TIMELY MANNER. I AM UNABLE TO USE THE FRONT PASSENGER SEAT AS THE FRONT PASSENGER IS IN THE RISK OF SERIOUS INJURY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEXUS OF TOWSON IN TOWSON, MD, 410-769-9400) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. METRO LEXUS LOCATED AT 13600 BROOKPARK RD, CLEVLAND, OH 44135 WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT PROVIDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT NOTIFIED A LOCAL DEALER. THE MANUFACTURER STATED THAT THE REMEDY PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*BF UPDATED 8/1/18*JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED PLAZA LEXUS (777 DECKER LN, CREVE COEUR, MO 63141 (314) 720-6048) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: IN JANUARY, 2017, WE RECEIVED NOTICE FROM LEXUS OF THE RECALL FOR THE RIGHT FRONT AIRBAG, NHTSA RECALL 17V006. AFTER WAITING SEVERAL MONTHS TO HEAR FROM THE DEALER, WE CALLED THEM ON 04/27/17 TO INQUIRE REGARDING STATUS OF AIRBAG REPLACEMENT AND WAS TOLD IT SHOULD BE IN MID-JUNE. HAVING HEARD NOTHING, WE CALLED AGAIN ON 07/17/17 AND WAS THEN TOLD IT WOULD BE DECEMBER. WE CALLED TODAY, 10/18/17, TO CONFIRM REPLACEMENT OF THE AIRBAG IN DECEMBER AND WAS TOLD THEY HAVE NO IDEA WHEN THIS WOULD TAKE PLACE. WE HAVE NOT RECEIVED A FOLLOW-UP NOTICE FROM LEXUS REGARDING THIS LENGTHY DELAY. WE WERE TOLD BY THE DEALER TO CONTACT LEXUS CUSTOMER SERVICE OR SEE WHAT INFORMATION WAS AVAILABLE ON LEXUS WEBSITE. WE ARE WONDERING IF THIS MEANS LEXUS IS NOT CORRESPONDING WITH THEIR DEALERS SO THAT RECALL INFORMATION CAN BE GIVEN TO THE CAR OWNERS. WE HAVE; HOWEVER, RECEIVED NOTICE REGARDING THE AUTO AIRBAG SETTLEMENT. WE ARE VERY PATIENT PEOPLE; HOWEVER, A RESPONSE FROM THE DEALER OFFERING LITTLE TO NO INFORMATION ABOUT THE RECALL IS WHAT PROMPTED THIS COMPLAINT.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF RICHMOND AT 804-323-7695 AND STATED THAT PARTS WERE NOT AVAILABLE. THE CONTACT ALSO CALLED CHARLES BARKER LEXUS IN NEWPORT NEWS AT 757-234-6000 AND SCHEDULED AN APPOINTMENT; HOWEVER, THEY LATER STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT WHAT ZONE HER VEHICLE WAS IN, AND ADVISED HER TO CONTACT THE LOCAL DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LEXUS OF BRIDGEWATER (1550 US-22, BRIDGEWATER, NJ 08807, PHONE NUMBER: (732) 271-4000) AND WAS INFORMED THAT THE PART WOULD BECOME AVAILABLE SOMETIME IN DECEMBER OF 2017. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THE PART MAY ARRIVE IN DECEMBER OR SPRING OF 2018. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURE EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PRESTIGE LEXUS, 1000 NJ-17, RAMSEY, NJ 07446 (855) 484-6393) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FLOW LEXUS OF GREENSBORO (825 NORWALK ST, GREENSBORO, NC 27407 (336) 217-5400) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

I RECEIVED NOTICE OF A MATCH FOUND FOR MY VIN REGARDING TAKATA AIRBAG. LEXUS DEALER CLAIMS VEHICLE IS NOT LISTED IN LEXUS MASTER DATABASE. I CONTACTED THE SENDER AND THEY ESCALATED THE INFO AND CONFIRMED THAT MY VEHICLE DOES HAVE TAKATA AIRBAGS. LEXUS CLAIMS THEY ARE WRONG. PLEASE ADVISE HOW TO PROCEED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HENDERSON LEXUS (LOCATED AT 7736 E GATE RD, HENDERSON, NV 89011, PHONE NUMBER: (702) 228-7736) AND WAS INFORMED THAT THEY WERE STILL WAITING ON A REPLACEMENT PART. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT MCGRATH LEXUS OF WESTMONT (500 E OGDEN AVE, WESTMONT, IL 60559 (855) 462-6964) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE UNTIL 2019. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL-IT IS TAKING ENTIRELY TOO LONG FOR MY CAR TO GET RECALLED AND THE AIR BAGS TO GET FIXED. MY WIFE AND I DRIVE 50 MILES A DAY CAR POOLING TO WORK DOWN A DANGEROUS HIGHWAY 270 IN ST. LOUIS. THIS IS NOT ACCEPTABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED THE WESTSIDE LEXUS DEALER IN HOUSTON, TX WHO STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL - NOTIFIED SEVERAL MONTHS AGO AND ADVISED NOT TO HAVE PASSENGER IN FRONT PASSENGER SEAT. THIS IS DIFFICULT AND CREATES PROBLEMS FOR ME AND MY FAMILY. I RECEIVED ANOTHER NOTICE ABOUT CLASS ACTION, BUT NO WORD ON REMEDY

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BELL LEXUS NORTH SCOTTSDALE, 18555 N SCOTTSDALE RD, SCOTTSDALE, AZ 85255, (480) 502-5000) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE DEALER SPECULATED THAT THE PART MAY BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/17/17*LJ UPDATED 10/19/2017*JS

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLOW LEXUS OF GREENSBORO, NORTH CAROLINA STATED THAT, IN AUGUST OF 2017, THE CONTACT WOULD RECEIVE A SECOND LETTER WHEN PARTS BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WOULD BECOME AVAILABLE IN DECEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT SEARCHED THE SAFERCAR.GOV WEBSITE AND FOUND THAT HER VEHICLE WAS INCLUDED IN THE RECALL AS OF AUGUST 2017. THE CONTACT RECEIVED A LETTER IN REFERENCE TO A SETTLEMENT, WHICH LEAD HER TO CHECK THE WEBSITE. THE CONTACT DID NOT RECALL RECEIVING THE NHTSA CAMPAIGN NOTIFICATION LETTER. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. ..UPDATED 09/11/17 *BF UPDATED 09/14/2017*JS

TAKATA RECALL, WHAT IS THE AVERAGE REPAIR PERIOD, RECEIVED NOTICE IN MARCH AND HAVE NO UPDATED INFORMATION AS TO WHEN THE AIRBAGS WILL BE REPLACED. THE VEHICLE AS YOU KNOW IS HARDLY USABLE EVEN BY DRIVER ALONE. TOYOTA IS 34% APPROXIMATELY COMPLETE ON THIS, DOESN'T SOUND LIKE THEY ARE KEEPING UP WITH EVERYONE ELSE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED ARROWHEAD LEXUS (9238 W BELL RD, PEORIA, AZ 85382 (623) 872-4000) AND HENDRICK LEXUS CHARLOTTE (6028 E INDEPENDENCE BLVD, CHARLOTTE, NC 28212 (704) 200-9071) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. DEALER TELLS ME NOT TO DRIVE CAR WITH FRONT PASSENGER, DOES NOT HAVE PARTS/ABILITY TO FIX THE PROBLEMS AND OFFERS ME CAR RENTAL UNTIL RESOLUTION. HOWEVER, IN ORDER TO ACCEPT THE RENTAL CAR, I MUST AGREE NOT TO DRIVE MY OWN CAR AT ALL EVEN WHEN I AM ALONE. I EXPLAIN I AM ALONE 99.9% OF THE TIME BUT HAVE CHILDREN AND OTHER GUESTS COMING TO VISIT ON THREE DIFFERENT OCCASIONS THIS SUMMER AND THAT WOULD BE THE ONLY TIME I WOULD HAVE FRONT SEAT PASSENGERS AND THE ONLY TIME I WOULD NOT BE ABLE TO USE MY CAR IN ITS CURRENT CONDITION. I AM TOLD BY DEALER'S REPRESENTATIVE I MUST SIGN DOCUMENTS STATING I WILL NOT DRIVE MY CAR AT ALL ONCE I AM GIVEN A RENTAL. I AM ALSO TOLD DEALER MAY NOT BE EQUIPPED TO REPAIR/CORRECT THE PROBLEM UNTIL SOME TIME LATE FALL 2017, WHICH MEANS I WILL HAVE TO DRIVE A RENTAL FOR 5 OR 6 MONTHS WHILE MY OWN CAR SITS IDLY. I DON'T UNDERSTAND WHY I CAN'T DRIVE MY OWN CAR WHEN I AM ALONE AND WHY I MUST 'COMMIT' TO A RENTAL FOR THE ENTIRE LENGTH OF TIME. THEY WILL NOT OFFER ME THE SAME TYPE OF CAR EITHER.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LEXUS OF TORRENCE, CALIFORNIA WAS CONTACTED ABOUT THE RECALL AND STATED THAT THE CONTACT MUST WAIT FOR THE PARTS TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE DEALER (HILTON HEAD LEXUS IN HARDEEVILLE, SC) SCHEDULED AN APPOINTMENT AND ORDERED THE PART, BUT THE MANUFACTURER DENIED THE APPROVAL TO RECEIVE THE RECALL PART FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE MANUFACTURER INDICATED THAT THE VEHICLE WAS SOLD IN NEW JERSEY AND NOT SOUTH CAROLINA. THE CONTACT WAS UNCERTAIN AS TO HOW LONG IT WOULD BE BEFORE THE REPAIR WAS RECEIVED FROM THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. LEXUS ES350 2009 OWNER AND VEHICLE RESIDING IN SC. OWNER SCHEDULED REPLACEMENT OF PASSENGER SIDE AIRBAG WITH HILTON HEAD LEXUS DEALERSHIP. AIRBAG REPLACEMENT WAS AVAILABLE AT THE DEALERSHIP BUT TOYOTA REFUSED TO AUTHORIZE REPAIR BECAUSE MY LEXUS WAS ORIGINALLY PURCHASED IN NJ.

Mileage: 39,560

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE DEALER (LEXUS OF MELBOURNE 6927 BROMLEY DR, VIERA, FL 32940, 321-473-7872) WAS CALLED FOR A WEEK, BUT THE CONTACT WAS UNABLE TO GET A RESPONSE TO DETERMINE WHEN THE RECALL REPAIR COULD BE SCHEDULED. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

I RECEIVED MY 1ST RECALL LETTER LAST JUNE 2016 & I HAVE BEEN CALLING WESTSIDE LEXUS ON THE KATY FREEWAY, HOUSTON, TX FOR THE PAST FEW MONTHS & THEY STILL DO NOT HAVE THE PART IN. IT HAS ALMOST BEEN A YEAR. I JUST RECEIVED ANOTHER LETTER ABOUT THE RECALL & I CALLED THE DEALERSHIP & THEY SAID THAT THEY ARE ONLY WORKING ON THE IS MODELS FIRST & DON'T KNOW WHEN THEY CAN FIX THE ES MODELS. I DON'T FEEL SAFE DRIVING PASSENGERS AROUND & I DON'T UNDERSTAND WHY IT WOULD TAKE THIS LONG TO GET THE PARTS IN. THIS IS RIDICULOUS!!

THE DEALER, NORTH PARK LEXUS OF SAN ANTONIO, HAS BEEN COMPLETELY UNRESPONSIVE TO MY REQUESTS FOR REPLACEMENT. I HAVE BEEN WAITING FOR ALMOST ONE YEAR. THEY HAVE NOT HONORED MY REQUEST FOR A RENTAL VEHICLE. THEY HAVE NOT RETURNED A SINGLE PHONE CALL OR EMAIL. ....UPDATED 06/23/ 17 *BF

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V340000 (AIR BAGS) AND 17V006000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE VIN WAS NOT PROVIDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/30/17*LJ *AS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/02/17*LJ *AS

TAKATA RECALL ...AFTER RECEIVING THE 'INTERIM NOTICE' FEBRUARY 8TH 2017 I CHECKED AT THE DAYTON LEXUS DEALER MANAGER OF SERVICE TODAY ( MAR 22,2017) AND WAS TOLD THE REPLACEMENT INFLATOR WILL NOT BE AVAILABLE FOR MY ES350 UNTIL SEPTEMBER 2017 MAKING MY VEHICLE USELESS FOR SEVEN TO EIGHT MONTHS!! .THIS IS TOTALLY UNACCEPTABLE . THEIR CLAIM AS THE SERVICE ORIENTED COMPANY IS A SHAM.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS). THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS MADE AWARE THAT LEXUS WOULD NOT HAVE PARTS FOR THE RECALL UNTIL SEPTEMBER OF 2017. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) FOR THE FRONT PASSENGER INFLATOR. THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTICE DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT *CN

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS), HOWEVER THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PART NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

GOT INTERIM SAFETY RECALL NOTICE NHTSA 16V-340 & 17V-006. GIVEN THE UNKNOWN DATE WHEN A REMEDY IS AVAILABLE,NTHSA SHOULD REQUIRE COMPENSATION FOR LOSS OF USE AND/OR BUYBACK OF THE VEHICLES BY THE MANUFACTURER. I LACK FULL USE OF THE CAR AS THE FRONT PASSENGER SHOULD NOT USE THAT SEAT AND POSSIBLE SALE IS IMPEDED AS CAR VALUE IS LESSENED BECAUSE OF THE EXISTING DEFECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V006000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL, VERY UPSET DUE TO THE FACT I TRAVEL LONG DISTANCE AND HAVE PASSENGERS IN MY CAR I WOULD LIKE TO KNOW WHAT CAN BE DONE AND WOULD LEXUS PROVIDE A SAFE LOANER CAR FOR ME

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 06/01/17*LJ *CN

DIRECT REPLY - LETTER FROM SENATOR RUBIO INQUIRY ON BEHALF OF CONSTITUENT REGARDING LEXUS RECALL. *SMD 2009 LEXUS ES350. THE CONSUMER WAS UNABLE TO GET A TIME FRAME FROM LEXUS, AS TO WHEN THE RECALL WOULD BE RECTIFIED. *JB

CONTACTED PALM BEACH LEXUS DEALERSHIP IN WEST PALM BEACH AUGUST 2016 REGARDING RECALL ON CAR. I WAS TOLD THAT THE AIRBAR WASN'T AVAILABLE UNTIL 02/17 DEALERSHIP GAVE ME A RENTAL CAR. AS OF TODAY, 02/06/17, NO NEWS ON WHEN THE AIRBAR WILL BE REPLACED. MY DAUGHTER IS UNDER 25 YEARS OLD AND CAN'T DRIVE A RENTAL CAR. THIS IS CAUSING A HARDSHIP TO MY FAMILY.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

8 MONTHS WAITING FOR A FIX..HAVE CALLED TWICE. THIS LAST TIME I WAS HUNG UP ON...LINE JUST WENT DEAD AFTER AGENT ANSWERED. NEVER CALLED ME BACK EVEN THOUGH HE HAD MY INFO. THEY SAY A PASSENGER SHOULD NOT RIDE SO MY HUSBAND AND I ARE LOOKING LIKE "DRIVING MISS DAISY" HOW LONG IS THIS SUPPOSED TO GO ON???? *TR

Mileage: 43,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART DO TO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT WAS INFORMED THAT HE WOULD RECEIVE A SECOND NOTICE WHEN THE PARTS BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I RECEIVED RECALL NOTIFICATION IN MAY 2016. NOW 8 MONTHS PASSED, NO FURTHER ACTION. REMEDY IS NOT DONE. WE CAN'T USE FRONT SEAT SO THAT MY CAR ONLY CAN SHIP 4 SEATS. WHEN CAN YOU FIX IT? I AM SHOPPING FOR NEXT CAR FOR MY FAMILY - LUXURY SUV. THIS BAD EXPERIENCE ON RECALL MAKES ME DECIDE TO STAY AWAY FROM LEXUS IN THE FUTURE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN MAY. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL, WE RECEIVED THE LETTER FROM LEXUS ABOUT THE RECALL FOUR MONTHS AGO, AND DO NOT SEE ANY MORE ACTION TAKEN BY LEXUS TO REMEDY THE AIRBAG PROBLEM, WANT TO KNOW THE STATUS OF WHEN THE PROBLEM SHOULD BE FIXED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/27/17*LJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 01/05/17*LJ THE CONSUMER STATED IT HAS BEEN FIVE MONTHS. UPDATED 01/12/17.*JB

TAKATA RECALL I RECEIVED A LETTER FOR AIRBAG REPLACEMENT FROM LEXUS DIVISION, TOYOTA MOTOR SALES, USA INC. THIS JULY. BUT SO FAR I DID NOT GET ANY FURTHER NOTICE OF IT. PLEASE LET ME KNOW WHEN THE REMEDY WILL BECOME AVAILABLE. BEST REGARDS,

A1 INCOMING EMAIL: LETTER FROM CONSUMER RE 2009 LEXUS 350ES AIR BAG RECALL SAFETY DEACTIVATION. *SMD THE CONSUMER RECEIVED AN AIR BAG RECALL IN MAY 2016. THE CONSUMER STATED IT WAS UNACCEPTABLE, TO WAIT SO LONG FOR A REMEDY. *JB

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS) WAS RECEIVED IN MAY OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

RECALL NOTICE SENT OUT ON MAY 21, 2016 STATED THAT WE "SHOULD NOT DRIVE WITH ANYONE IN THE FRONT PASSENGER SEAT" UNTIL THE FIX FOR THE RECALL IS COMPLETE. IT IS NOW NOVEMBER 11, 2016 AND THERE ARE NO FIX STATEMENTS NOR ANY HINT WHEN OUR VEHICLE (LOCATED IN HOUSTON, TX) WILL BE SCHEDULED FOR A REPAIR. DRIVING WITH THE RESTRICTION OF NOT USING THE FRONT PASSENGER SEAT IS EXTREMELY INCONVENIENT AS WE USE THE CAR FOR CLIENTS. LEXUS DEALERS STATE THAT THEY HAVE NO IDEA WHEN THE REPAIRS CAN BE MADE AND LEXUS CORPORATE SIMPLY SAID TO CONTACT A DEALER FOR A LOANER CAR, WHICH THEY REFUSE TO DO WHEN CONTACTED. WHILE WE RECOGNIZE THAT THIS IS A DANGEROUS SITUATION, THE EXCESSIVE TIME REQUIRED TO COME UP WITH A FIX IS UNACCEPTABLE TO THE AMERICAN PUBLIC AND UNCONSCIONABLE BEHAVIOR BY THE MANUFACTURER.

Mileage: 43,000

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL STILL WAITING FOR PARTS IN FLORIDA. MY SON HAD HIS ACURA FIXED IN MARYLAND. (OCT 3)ZONE A SHOULD BE FIXED BEFORE ANY OTHER.(ZONE A =6 TO 9 YRS,B=10 TO 15).ANY BODY WATCHING HOW TAKATA IS WORKING ON THIS RECALL?

TAKATA RECALL. AFTER RECEIVING THE RECALL, I PARKED OUR LEXUS. IF THERE IS A CHANCE OF METAL FRAGMENTS STRIKING THE PASSENGER, THEN THERE IS ALSO A CHANCE THE FRAGMENTS COULD STRIKE REAR SEAT OCCUPANTS. THE RECALL STARTED 5/23/16. FIVE MONTHS LATER THERE IS NO RESOLUTION. THIS HIGH $ CAR IS WORTHLESS TO US. LEXUS SHOULD OFFER TO BUY BACK THE VEHICLES.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - I AM THE ORIGNAL OWNER OF A 2009 LEXUS ES350 AND I HAVE NOT RECEIVED NOTICE OF THE RECALL FOR MY VEHICLE. HOWEVER I SEE COMPLAINT AFTER COMPLAINT ABOUT THE AIRBAG RECALL FOR THE SAME VEHICLE AND YEAR. MANY PEOPLE WHO OWN THE SAME VEHICLE HAVE REPORTED THAT THEY HAVE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); WHY HAVEN'T EVERYONE RECEIVED NOTICED OF THIS DEFECT? THE CONTACT IN THIS COMPLAIN STATES THAT THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE OWNERS WHO RECEIVED NOTICE STATE THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. HOW CAN WE SPEED UP THE REPAIR PROCESS? HOW LONG MUST WE WAIT!

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

"TAKATA RECALL" I HAD TO CALL THE LEXUS DEALER IN MELBOURNE FLORIDA WHEN I LEARNED ABOUT RECALL ON RADIO. THE DEALER REP HAD MY INFORMATION AND TOLD ME THEY WILL CONTACT ME WHEN THE PARTS COME IN. IT'S ABOUT TWO MONTHS AND CALLED SEVERAL TIMES AND THE SAME RESPONSE. THEY ARE DRAGGING THIS THINKING CONSUMER WILL GET TIRED AND GIVE UP. GOVERNMENT MUST DO SOMETHING ABOUT THIS ISSUE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. LEXUS SERVICE HAS NO PARTS TO FIX THIS. THEY EXPECT FIRST QUARTER 2017. MY WIFE IS AFRAID TO RIDE IN THE PASSENGER SEAT. CAN LEXUS PUT THIS OFF SO LONG?

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. I RECEIVED A RECALL NOTICE AND WAS TOLD 1) I SHOULD NOT HAVE A PASSENGER IN THE PASSENGER SEAT OF MY CAR AND 2) THERE IS NO REPLACEMENT YET. I CHECKED TODAY(8/16/16) AND THERE STILL IS NOT A SOLUTION FOR THIS SAFETY DEFECT. THIS PROBLEM WITH TAKATA AIRBAGS HAS BEEN GOING ON FOR SEVERAL YEARS AND THERE IS NO SOLUTION. HOW CAN THERE BE NO SOLUTION. HAVE THERE BEEN NO SAFE AIRBAGS INSTALLED IN THE LAST SEVERAL YEARS? IF THERE ARE SAFE AIRBAGS INFLATORS AVAILABLE WHY CAN'T THEY BE INSTALLED ON AFFECTED AUTOS. I BOUGHT A CAR TO TRANSPORT MY WIFE AND GRANDKIDS. AND I CAN NOT USE IT BECAUSE OF FOOT DRAGGING BY BOTH TAKATA AND TOYOTA. HOW MUCH LONGER MUST I WAIT?

Mileage: 46,000

2009 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO NO AVAILABLE REMEDY TO REPAIR FRONT PASSENGER AIRBAG INFLATOR RECALL NOTICE. *SMD

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE REMEDY WAS NOT AVAILABLE. THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 10/18/16*LJ UPDATED 10/19/16.*JB

TL* THE CONTACT OWNS A 2009 LEXUS ES350. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR THE AIR BAGS; HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.....UPDATED 08/29/16 *BF UPDATED 08/30/16.*JB

2009 LEXUS ES 350. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIR BAG DESIGN ISSUES. * SMD THE CONSUMER STATED THE PASSENGER AIR BAG SENSOR, DID NOT RECOGNIZE HER SITTING IN THE SEAT. OVER THE YEARS, THE DEALERSHIP HAS CHECKED THE SENSOR, CALIBRATED THE SENSOR, REPLACED THE FRONT PASSENGER SEAT AND SENSOR ASSEMBLY AND ON THE MOST RECENT VISIT, A LEXUS ENGINEER WAS CALLED IN TO EVALUATE THE PROBLEM. THE CONSUMER WAS INFORMED THE SENSOR WAS CALIBRATED FOR A 70 POUND LOAD; HOWEVER, DUE TO A FLAW IN THE PASSENGER AIR BAG SYSTEM FOR THIS MODEL YEAR, IT DID NO CONSISTENTLY SENSE A PASSENGER WEIGHING SLIGHTLY ABOVE 100 POUNDS. THE DEALER STATED THEY COULD NOT ADJUST THE SENSOR BELOW THE 70 POUND CALIBRATION POINT, OR REPAIR THE PROBLEM IN ANY OTHER WAY. *JB

I WAS DRIVING ON THE FREEWAY WHEN I GOT REAR ENDED WITH MY DAUGHTER IN THE BACKSEAT IN HER CAR SEAT, AND I BEING THE DRIVER 8 MONTHS PREGNANT. CAR WAS SEVERELY DAMAGE NO AIR BAGS DEPLOY, THIS IS NOT THE FIRST TIME THIS HAPPENS THAT THE AIR BAGS DO NOT DEPLOY AT THE TIME OF THE ACCIDENT. I WAS WEARING MY SEAT BELT I HIT MY FOREHEAD ON THE STEERING WHEEL BOTH TIMES. I AM CONCERNED REGARDING THIS. VERY EXPENSIVE CAR TO HAVE THESE MALFUNCTIONS. *TR

Mileage: 81,230

CAR WAS BEING DRIVEN INTO A PARKING SPOT AT LESS THAN 5 MPH WHEN IT SUDDENLY ACCELERATED AND STARTED TO CLIMB A ROCK HILL BEFORE IT COULD BE STOPPED. WHEELS WERE TURNED TO RIGHT AS RESULT OF TURN INTO PARKING SPOT WHICH CAUSED THE VEHICLE TO START TIPPING OVER. AIR BAGS WERE NOT DEPLOYED AND REPAIRS ARE APPROXIMATELY $4500. *TR

Mileage: 54,900

ON TUESDAY, 6/28/11 MY WIFE WAS INVOLVED IN A HEAD ON ACCIDENT. THE VEHICLE IN FRONT OF HER HAD NO BRAKE LIGHTS AND SHE SLAMMED INTO THE BACK OF HIS TRUCK. SHE HAS $9,000 WORTH OF FRONT END DAMAGE AND NONE OF THE AIRBAGS ON HER 2009 LEXUS ES350 DEPLOYED. I FIND THAT TO BE AN ISSUE. DUE TO THAT FACT SHE HAS SUSTAINED A HEAD, NECK, BACK AND KNEE INJURY. I CONTACTED LEXUS OF CHERRY HILL, NJ WHERE THE VEHICLE WAS PURCHASED LESS THEN A YEAR AGO AS A PRECERTIFIED VEHICLE AND WAS TOLD THAT IT DEPENDED ON HOW FAST SHE WAS GOING AT THE TIME SHE HIT, THAT WOULD DETERMINE WHETHER THE AIR BAGS WOULD DEPLOY. A CAR WITH $9,000 FRONT END DAMAGE IN MY OPINION SHOULD HAVE DEPLOYED AN AIR BAG. SOMETHING IS WRONG WITH THIS PICTURE. *TR

Mileage: 20,000

TL*THE CONTACT OWNS A 2008 LEXUS ES350. ON FEBRUARY 9, 2010, WHILE THE CONTACT WAS ATTEMPTING TO CHANGE GEARS WITH HIS FOOT ON THE BRAKE, THE VEHICLE SUDDENLY ACCELERATED. HE ATTEMPTED TO SLOW THE VEHICLE DOWN BY DEPRESSING THE BRAKE PEDAL WITH BOTH FEET BUT THE VEHICLE DID NOT STOP AND COLLIDED INTO A WALL. THE DRIVER WAS NOT INJURED BUT THE PASSENGER DID SUSTAIN INJURIES TO THE MOUTH AND UPPER BODY. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 28,000. THE CONSUMER IS REQUESTING THE FINDINGS ON THE VEHICLE. UPDATED EVOQ 10/13/10 THE CONSUMER ALSO STATED THE AIR BAGS FAILED TO DEPLOY. UPDATED 02/25/11

Mileage: 28,000

FAILURE OF AIRBAGS TO DEPLOY IN A HEAD-ON COLLISION ON OCTOBER 24, 2009 INVOLVING MY 2009 LEXUS ES 350. DAMAGE ESTIMATES FROM THE INVOLVED INSURANCE COMPANY TOTAL OVER $15,000.00 FOR ALL FRONTAL DAMAGE WHICH INTRUDES INTO THE ENGINE COMPARTMENT. ESTIMATES WHICH ARE OVER $15000.00 INDICATE THAT THE AIRBAG SENSORS ARE BEING REPLACED, BUT THERE IS NO CHARGE INDICATED FOR THE SENSOR REPLACEMENT WHICH LEXUS IS PROBABLY DOING AT NO CHARGE. THIS MEANS THAT THE DAMAGE OF $15,000.00 ARE FOR PARTS AND WORK OTHER THAN THAT INVOLVING THE FRONT AIRBAG SENSORS REPLACEMENT. INJURIES SUSTAINED BY FRONT SEAT PASSENGERS. DRIVER IS BEING TREATED FOR A CLOSED HEAD INJURY/CONCUSSION AND PASSENGER IS BEING EVALUATED FOR CONCERNS OF DIZZINESS, RIGHT HIP PAIN AND A POSSIBLE NECK INJURY. *TR

Mileage: 3,449