Problem Breakdown

Compare to Other Years

Active Recalls (1)

16V198000 Apr 7, 2016 ELECTRONIC STABILITY CONTROL (ESC)

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota RAV4 vehicles manufactured October 30, 2015, to February 3, 2016, 2016 Lexus RX350 vehicles manufactured O...

Complaints

Showing 20 of 54
May 4, 2022 Steering

Steering wheel vibrations after 65 MPH is reach, more noticeable when vehicle has reached the speed and cruising. Had tires rebalanced and rotated and issue still persists. The vibration feels like when a wheel lock is loose or missing.

May 4, 2022 Suspension

Steering wheel vibrations after 65 MPH is reach, more noticeable when vehicle has reached the speed and cruising. Had tires rebalanced and rotated and issue still persists. The vibration feels like when a wheel lock is loose or missing.

May 4, 2022 Steering

Steering wheel vibrations after 65 MPH is reach, more noticeable when vehicle has reached the speed and cruising. Had tires rebalanced and rotated and issue still persists. The vibration feels like when a wheel lock is loose or missing.

May 4, 2022 Suspension

Steering wheel vibrations after 65 MPH is reach, more noticeable when vehicle has reached the speed and cruising. Had tires rebalanced and rotated and issue still persists. The vibration feels like when a wheel lock is loose or missing.

Apr 7, 2022 Structure

2016 Lexus ES350 with the 2nd row sunroof. While driving the car the front sunroof shattered without cause, sending glass pieces into the cabin creating a very dangerous situation. This appears to be a problem that has happened many times before as there are many people that have talked about this i...

Apr 7, 2022 Structure

2016 Lexus ES350 with the 2nd row sunroof. While driving the car the front sunroof shattered without cause, sending glass pieces into the cabin creating a very dangerous situation. This appears to be a problem that has happened many times before as there are many people that have talked about this i...

Dec 22, 2021 Unknown Or Other

Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making...

Dec 22, 2021 Unknown Or Other

Effective in 2022 all cellular carriers are upgrading to 5G. With this transition a majority of vehicles will no longer be able to use their vehicles emergency crash response systems. In my 2016 Lexus ES350 the Emergency SOS system utilizes 3G cellular service which will be turned off in 2022 making...

Jul 5, 2021 Unknown Or Other

At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with ...

Jul 5, 2021 Unknown Or Other

At 1 p.m. July 5, 2021, I was driving on the expressway on a short trip from home (about 5 miles). Temperature outside was 83 degrees, inside car 70 degrees. No overpasses, nearby cars, or debris noted from roadway. We heard a loud explosion. Seeing no other vehicles, feeling nothing wrong with ...

Apr 5, 2021 Engine

I BOUGHT USED 2016 LEXUS ES350, MILES 84000, AND AFTER A MONTH I HEARD RATTLING NOISE FROM RIGHT SIDE OF ENGINE. MOST LIKELY FROM WATER PUMP PULLY.

Apr 5, 2021 Engine

I BOUGHT USED 2016 LEXUS ES350, MILES 84000, AND AFTER A MONTH I HEARD RATTLING NOISE FROM RIGHT SIDE OF ENGINE. MOST LIKELY FROM WATER PUMP PULLY.

Oct 29, 2020 Unknown Or Other 35,000 mi

ON FEB. 25, 2020 AT APPROXIMATELY 7 AM I WAS DRIVING ALONG A LOCAL ROUTE IN HICKSVILLE, NY IN MY 2016 LEXUS ES 350 TRAVELING APPROX. 40 MPH. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF...

Oct 29, 2020 Unknown Or Other 35,000 mi

ON FEB. 25, 2020 AT APPROXIMATELY 7 AM I WAS DRIVING ALONG A LOCAL ROUTE IN HICKSVILLE, NY IN MY 2016 LEXUS ES 350 TRAVELING APPROX. 40 MPH. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ON MY ROOF. I PULLED OVER AND NOTICED THAT MY SUNROOF...

Oct 7, 2020 Unknown Or Other 66,000 mi

ON OCTOBER 7 AT APPROXIMATELY 5 AM I WAS DRIVING ON INTERSTATE 285 EASTBOUND IN ATLANTA GEORGIA. I WAS DRIVING MY 2016 LEXUS ES 350. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 75 MILES AN HOUR. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ...

Oct 7, 2020 Unknown Or Other 66,000 mi

ON OCTOBER 7 AT APPROXIMATELY 5 AM I WAS DRIVING ON INTERSTATE 285 EASTBOUND IN ATLANTA GEORGIA. I WAS DRIVING MY 2016 LEXUS ES 350. I WAS TRAVELING AT A SPEED OF APPROXIMATELY 75 MILES AN HOUR. ALL OF A SUDDEN I HEARD WHAT SOUNDED LIKE A GUNSHOT. THE NEXT THING I KNEW I HEARD GLASS RATTLING AROUND ...

Jul 15, 2019 Air Bags Crash 24,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO I...

Jul 15, 2019 Service Brakes Crash 24,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO I...

Jul 15, 2019 Air Bags Crash 24,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO I...

Jul 15, 2019 Service Brakes Crash 24,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25-30 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO SLOW OR STOP THE VEHICLE. THE VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THERE WAS NO I...

Apr 12, 2019 Unknown Or Other 28,000 mi

THIN WINDSHIELD. WINDSHIELD MUST BE EXTREMELY THIN. I BOUGHT A CERTIFIED LEXUS OCT 2016. WINDSHIELD CRACKED STARTING FROM LEFT BLACK BORDER AROUND WINDSHIELD. SAFELITE REPLACED IT. 6 DAYS LATER, DRIVING DOWN THE HIGHWAY AND IT CRACKED IN THE SAME PLACE STARTING FROM THE BLACK BORDER. NO ROCKS H...

Apr 12, 2019 Unknown Or Other 28,000 mi

THIN WINDSHIELD. WINDSHIELD MUST BE EXTREMELY THIN. I BOUGHT A CERTIFIED LEXUS OCT 2016. WINDSHIELD CRACKED STARTING FROM LEFT BLACK BORDER AROUND WINDSHIELD. SAFELITE REPLACED IT. 6 DAYS LATER, DRIVING DOWN THE HIGHWAY AND IT CRACKED IN THE SAME PLACE STARTING FROM THE BLACK BORDER. NO ROCKS H...

Mar 14, 2019 Visibility 31,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED AND GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SIDE COVER WAS CLOSED DUE TO THE FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE...

Mar 14, 2019 Visibility 31,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, THE SUN ROOF EXPLODED AND GLASS SHATTERED OUTSIDE OF THE VEHICLE. THE SIDE COVER WAS CLOSED DUE TO THE FAILURE. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSE...

Jan 2, 2019 Unknown Or Other 56,000 mi

SUNROOF SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING DOWN THE ROAD.

Jan 2, 2019 Unknown Or Other 56,000 mi

SUNROOF SPONTANEOUSLY SHATTERED WHILE I WAS DRIVING DOWN THE ROAD.

Nov 20, 2018 Service Brakes 12,000 mi

WEAK BRAKE

Nov 20, 2018 Service Brakes 12,000 mi

WEAK BRAKE

Dec 11, 2017 Electronic Stability Control (esc)

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

Dec 11, 2017 Electrical System

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

Dec 11, 2017 Vehicle Speed Control

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

Dec 11, 2017 Electronic Stability Control (esc)

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

Dec 11, 2017 Electrical System

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

Dec 11, 2017 Vehicle Speed Control

DRIVING IN A STORM ALL THE FORWARD LOOKING SENSORS FAILED AS THE SENSOR BECAME COVERED WITH SNOW AND ICE. THESE ARE THE SENSORS THAT CONTROL COLLISION ALERT, LANE DEPARTURE ALERT, CRUSE CONTROL ETC. THE SAFETY FUNCTIONS MOST REQUIRED IN BAD WEATHER FAILED.

Nov 8, 2017 Air Bags

TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BAC...

Nov 8, 2017 Air Bags

TAKATA RECALL: I WAS CALLED BY LEXUS TO SAY THERE WAS A RECALL 2 MONTHS AGO. I MADE AN APPOINTMENT AND LEFT MY CAR THERE. THEY GAVE ME A LOANER. THEY CALLED AND APOLOGIZED THEY DIDN'T HAVE THE REPLACEMENT PART. THEY SAID THEY WOULD CALL ME WHEN THEY DID AND I RETURNED THE LOANER AND TOOK MY CAR BAC...

Aug 21, 2017 Unknown Or Other 6,700 mi

I HAVE OWN TWO LEXUS'S A 2014 AND 2016 AND IT APPEARED THAT THE WINDSHIELDS ARE EXTREMELY THIN BECAUSE I HAVE HAD ROCKS CRACK THEM ON THE INTERSTATE, ON BOTH OF THE DIFFERENT CARS. I AM CERTAIN THAT OTHERS HAVE HAD THIS TROUBLES AS WELL. I WAS TRAVELING ON A MAJOR HIGHWAY.

Aug 21, 2017 Unknown Or Other 6,700 mi

I HAVE OWN TWO LEXUS'S A 2014 AND 2016 AND IT APPEARED THAT THE WINDSHIELDS ARE EXTREMELY THIN BECAUSE I HAVE HAD ROCKS CRACK THEM ON THE INTERSTATE, ON BOTH OF THE DIFFERENT CARS. I AM CERTAIN THAT OTHERS HAVE HAD THIS TROUBLES AS WELL. I WAS TRAVELING ON A MAJOR HIGHWAY.

Apr 28, 2017 Electrical System

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVIN...

Apr 28, 2017 Engine

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVIN...

Apr 28, 2017 Electrical System

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVIN...

Apr 28, 2017 Engine

WHILE TURNING RIGHT FROM ONE STREET TO ANOTHER, THERE WAS COMPLETE ENGINE SHUT-OFF, AND SEVERAL SECONDS PASSED BEFORE I COULD RE-START THE CAR, THIS OCCURRING IN MORNING RUSH HOUR, AND BARELY AVERTED AN ACCIDENT. THIS CAR ALSO HAS HAD NUMEROUS RANDOM AND OCCASIONAL ELECTRICAL PROBLEMS, MIRRORS MOVIN...

Oct 29, 2016 Fuel/propulsion System 2,850 mi

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BU...

Oct 29, 2016 Vehicle Speed Control 2,850 mi

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BU...

Oct 29, 2016 Fuel/propulsion System 2,850 mi

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BU...

Oct 29, 2016 Vehicle Speed Control 2,850 mi

I WAS DRIVING THE CAR ON THE FREEWAY WITH THE CRUISE CONTROL ON WHEN IT STARTED TO RAPIDLY DECELERATE AND PULL BACK TO A STANDSTILL. I PUSHED THE ACCELERATOR BUT NOTHING WOULD STOP THE DECELERATION. I HAD TO PULL OVER TO THE SIDE OF THE FREEWAY SINCE THE CAR EVENTUALLY STOPPED AND PUSHED THE BU...

Oct 17, 2016 Forward Collision Avoidance

2016 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE PRE-COLLISION SYSTEM/ BRAKE ACTUATOR SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED SIX WEEKS AFTER LEASING THE VEHICLE. THE PRE-COLLISION SYSTEM/BRAKE ACTUATOR SYSTEM ENGAGED FOR NO REASON; BRINGING THE VEHICLE TO AN UNCONTROLLED ABRUPT STOP,...

Oct 17, 2016 Forward Collision Avoidance

2016 LEXUS ES350. CONSUMER WRITES IN REGARDS TO VEHICLE PRE-COLLISION SYSTEM/ BRAKE ACTUATOR SYSTEM MALFUNCTION. *SMD THE CONSUMER STATED SIX WEEKS AFTER LEASING THE VEHICLE. THE PRE-COLLISION SYSTEM/BRAKE ACTUATOR SYSTEM ENGAGED FOR NO REASON; BRINGING THE VEHICLE TO AN UNCONTROLLED ABRUPT STOP,...

Aug 17, 2016 Service Brakes 2,500 mi

THERE HAS BEEN A RECALL ON LEXUS 2016 ES 350 IN APRIL 2016 FOR THE BRAKE ACTUATOR WHICH COULD CAUSE BRAKE PRESSURE TO FAIL. I HAVE CALLED SEVERAL TIMES THE LEXUS DEALERSHIP IN ESCONDIDO, CA. TELLS ME....... "WE DON'T HAVE THE PARTS AND WE WILL CALL YOU WHEN WE GET THE PARTS." I AM DRIVING A BRAND...

Aug 17, 2016 Service Brakes 2,500 mi

THERE HAS BEEN A RECALL ON LEXUS 2016 ES 350 IN APRIL 2016 FOR THE BRAKE ACTUATOR WHICH COULD CAUSE BRAKE PRESSURE TO FAIL. I HAVE CALLED SEVERAL TIMES THE LEXUS DEALERSHIP IN ESCONDIDO, CA. TELLS ME....... "WE DON'T HAVE THE PARTS AND WE WILL CALL YOU WHEN WE GET THE PARTS." I AM DRIVING A BRAND...

Jun 7, 2016 Equipment 5,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE LEAVING A PARKING LOT, THE NAVIGATION SYSTEM FAILED AND AFFECTED THE RADIO. THE CONTACT RESTARTED THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ...

Jun 7, 2016 Equipment 5,000 mi

TL* THE CONTACT OWNS A 2016 LEXUS ES350. WHILE LEAVING A PARKING LOT, THE NAVIGATION SYSTEM FAILED AND AFFECTED THE RADIO. THE CONTACT RESTARTED THE ENGINE; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE ...

May 2, 2016 Unknown Or Other 50 mi

THE CAR HAS A SYSTEM JUST LIKE A COMPUTER. THE 'MOUSE' HAS A LIGHT THAT FLITS OVER THE SCREEN. IT IS VERY HARD TO CONTROL WHILE DRIVING AND I FIND IT MORE DANGEROUS THEN TEXTING WHILE DRIVING. YOU REALLY SHOULD LOOK INTO THIS.

May 2, 2016 Unknown Or Other 50 mi

THE CAR HAS A SYSTEM JUST LIKE A COMPUTER. THE 'MOUSE' HAS A LIGHT THAT FLITS OVER THE SCREEN. IT IS VERY HARD TO CONTROL WHILE DRIVING AND I FIND IT MORE DANGEROUS THEN TEXTING WHILE DRIVING. YOU REALLY SHOULD LOOK INTO THIS.