Problem Breakdown

Compare to Other Years

Active Recalls (3)

20V012000 Jan 13, 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS ...

14V270000 May 22, 2014 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013 Lexus GS 350 vehicles manufactured June 8, 2012, through December 26, 2012. In the affected vehicles, the switch...

12V221000 May 16, 2012 STEERING

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2013 LEXUS GS350 VEHICLES, MANUFACTURED FROM DECEMBER 12, 2011, THROUGH FEBRUARY 7, 2012. THE STEERING CONTROL ELECTRONIC CONTROL UNIT (ECU) PROGRAMMING FOR THE...

Complaints

Showing 20 of 72
Oct 19, 2019 Unknown Or Other 64,000 mi

AS I WAS DRIVING IN THE EARLY MORNING, I OPENED THE MOONROOF. 5 MINUTES LATER I DECIDED TO CLOSE IT BECAUSE IT GOT COLD FAST IN THE CAR. UPON CLOSING, THE MOONROOF GLASS SELF EXPLODED AS I WAS DRIVING 40-45MPH. THE GLASS WAS EVERYWHERE. I HAD TO IMMEDIATELY PULL OVER AND ASSES WHY AND WHAT HAD HAPPE...

Oct 19, 2019 Unknown Or Other 64,000 mi

AS I WAS DRIVING IN THE EARLY MORNING, I OPENED THE MOONROOF. 5 MINUTES LATER I DECIDED TO CLOSE IT BECAUSE IT GOT COLD FAST IN THE CAR. UPON CLOSING, THE MOONROOF GLASS SELF EXPLODED AS I WAS DRIVING 40-45MPH. THE GLASS WAS EVERYWHERE. I HAD TO IMMEDIATELY PULL OVER AND ASSES WHY AND WHAT HAD HAPPE...

Jun 26, 2019 Unknown Or Other 48,500 mi

MY AC COMPRESSOR HAS GONE OUT IN THIS CAR, IT IS ON BACKORDER THEY SAY BUT ITS BEEN TWO WEEKS IN ADDITION I HAVE CALLED SEVERAL LEXUS DEALERSHIPS INCLUDING THE MAIN LEXUS COMPANY AND THEY DONT HAVE ANY IN STOCK AND OVER 20+ ON BACK ORDER WHICH CLEARLY INDICATES THERE IS A FAULT IN THEM. I HAVE GONE ...

Jun 26, 2019 Unknown Or Other 48,500 mi

MY AC COMPRESSOR HAS GONE OUT IN THIS CAR, IT IS ON BACKORDER THEY SAY BUT ITS BEEN TWO WEEKS IN ADDITION I HAVE CALLED SEVERAL LEXUS DEALERSHIPS INCLUDING THE MAIN LEXUS COMPANY AND THEY DONT HAVE ANY IN STOCK AND OVER 20+ ON BACK ORDER WHICH CLEARLY INDICATES THERE IS A FAULT IN THEM. I HAVE GONE ...

Jun 19, 2019 Structure 111,320 mi

MY SUNROOF EXPLODED WHILE I WAS DRIVING DOWN A RESIDENTIAL STREET. I WAS DRIVING AT A SPEED OF 30MPH. I WAS THE ONLY CAR ON THE STREET WHEN I HEARD A LOUD POP; IT SOUNDED LIKE A SHOTGUN. AFTERWARDS, I HEARD A CACKLING SOUND COMING FROM THE TOP OF MY CAR. AS A MADE A COMPLETE STOP AT A RED LIGHT, I M...

Jun 19, 2019 Structure 111,320 mi

TODAY WHILE DRIVING DOWN A RESIDENTIAL STREET AT 30MPH, MY SUNROOF EXPLODED. UPON STOPPING AT A RED LIGHT, I OPENED MY SUNROOF VISOR A LITTLE, AND I OBSERVED MY SUNROOF WAS SHATTERED. IT WAS A LOUD POP, IN COMPARISON TO THE SOUND OF A SHOTGUN.

Jun 19, 2019 Structure 111,320 mi

MY SUNROOF EXPLODED WHILE I WAS DRIVING DOWN A RESIDENTIAL STREET. I WAS DRIVING AT A SPEED OF 30MPH. I WAS THE ONLY CAR ON THE STREET WHEN I HEARD A LOUD POP; IT SOUNDED LIKE A SHOTGUN. AFTERWARDS, I HEARD A CACKLING SOUND COMING FROM THE TOP OF MY CAR. AS A MADE A COMPLETE STOP AT A RED LIGHT, I M...

Jun 19, 2019 Structure 111,320 mi

TODAY WHILE DRIVING DOWN A RESIDENTIAL STREET AT 30MPH, MY SUNROOF EXPLODED. UPON STOPPING AT A RED LIGHT, I OPENED MY SUNROOF VISOR A LITTLE, AND I OBSERVED MY SUNROOF WAS SHATTERED. IT WAS A LOUD POP, IN COMPARISON TO THE SOUND OF A SHOTGUN.

Apr 30, 2019 Unknown Or Other

INFOTAINMENT NOTIFICATIONS ENTIRELY OBSCURE REAR CAMERA VIEW OF CARS. THIS IS TRUE OF ALL TOYOTA A D LEXUS MODELS USING THE INFOTAINMENT SYSTEM.

Apr 30, 2019 Unknown Or Other

INFOTAINMENT NOTIFICATIONS ENTIRELY OBSCURE REAR CAMERA VIEW OF CARS. THIS IS TRUE OF ALL TOYOTA A D LEXUS MODELS USING THE INFOTAINMENT SYSTEM.

Feb 7, 2019 Air Bags Crash

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COLLIDED WITH AN INDIVIDUAL IN A WHEELCHAIR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT W...

Feb 7, 2019 Air Bags Crash

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE COLLIDED WITH AN INDIVIDUAL IN A WHEELCHAIR. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE NECK AND LOWER BACK. MEDICAL ATTENTION WAS NOT REQUIRED. THE CONTACT W...

Jul 5, 2018 Fuel/propulsion System 74,000 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE TRUNK COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NO...

Jul 5, 2018 Latches/locks/linkages 74,000 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE TRUNK COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NO...

Jul 5, 2018 Fuel/propulsion System 74,000 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE TRUNK COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NO...

Jul 5, 2018 Latches/locks/linkages 74,000 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. UPON INSPECTION, THE CONTACT DISCOVERED THAT FUEL WAS LEAKING FROM THE REAR OF THE VEHICLE. IN ADDITION, THE TRUNK COULD NOT BE OPENED FROM INSIDE OR OUTSIDE THE VEHICLE. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NO...

May 26, 2018 Fuel/propulsion System

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

May 26, 2018 Seats

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

May 26, 2018 Steering

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

May 26, 2018 Fuel/propulsion System

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

May 26, 2018 Seats

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

May 26, 2018 Steering

THE DEALER SAID MY CAR HAVE NO RECALL IN TRY TO SALE ME A GAS CAP FOR 800 DOLLARS

May 24, 2018 Fuel/propulsion System

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE ...

May 24, 2018 Steering

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE ...

May 24, 2018 Suspension

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE ...

May 24, 2018 Fuel/propulsion System

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE ...

May 24, 2018 Steering

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE ...

May 24, 2018 Suspension

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT NOTICED AN INTERMITTENT FUEL LEAK IN THE REAR OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE LEFT, AND THE SUSPENSION WAS UNSTABLE. WHILE OPERATING THE STEERING WHEEL, THE VEHICLE HESITATED AND SUDDENLY BRAKED WITHOUT WARNING. THE ...

Jan 10, 2018 Air Bags Crash 49,800 mi

TL* THE CONTACT OWNED A 2013 LEXUS GS 350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR...

Jan 10, 2018 Air Bags Crash 49,800 mi

TL* THE CONTACT OWNED A 2013 LEXUS GS 350. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. ALL THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR...

Aug 15, 2017 Service Brakes

REAR BRAKES WERE STICKING AND SQUEAKING. DEALER INSPECTED AND FOUND REAR CALIPER SLIDES SEIZED CAUSING REAR BRAKE PADS TO GET WORN TO 0 MM. CAR ONLY HAS 12K MILES. WHEN ASKED WHY, WAS TOLD, BECAUSE YOU DON'T DRIVE ENOUGH MILES PER YEAR.

Aug 15, 2017 Service Brakes

REAR BRAKES WERE STICKING AND SQUEAKING. DEALER INSPECTED AND FOUND REAR CALIPER SLIDES SEIZED CAUSING REAR BRAKE PADS TO GET WORN TO 0 MM. CAR ONLY HAS 12K MILES. WHEN ASKED WHY, WAS TOLD, BECAUSE YOU DON'T DRIVE ENOUGH MILES PER YEAR.

Mar 21, 2016 Structure 24,100 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT STATED THAT THE START ENGINE BUTTON AND THE RADIO BUTTON WERE DEFECTIVE. THE BUTTONS WERE CLOSE TOGETHER, WHICH CAUSED THE CONTACT TO DEPRESS THE START ENGINE BUTTON AND SHUT OFF THE ENGINE WHILE DRIVING 35 MPH. THE CONTACT WAS ABLE TO MOVE THE V...

Mar 21, 2016 Structure 24,100 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT STATED THAT THE START ENGINE BUTTON AND THE RADIO BUTTON WERE DEFECTIVE. THE BUTTONS WERE CLOSE TOGETHER, WHICH CAUSED THE CONTACT TO DEPRESS THE START ENGINE BUTTON AND SHUT OFF THE ENGINE WHILE DRIVING 35 MPH. THE CONTACT WAS ABLE TO MOVE THE V...

Sep 25, 2015 Vehicle Speed Control Crash 13,000 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL BEFORE SPINNING OUT. THE SPEED OF THE VEHICLE EXCEEDED 100 MPH. THE DRIVER SUSTAINED INJURIES TO...

Sep 25, 2015 Vehicle Speed Control Crash 13,000 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION. THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A GUARDRAIL BEFORE SPINNING OUT. THE SPEED OF THE VEHICLE EXCEEDED 100 MPH. THE DRIVER SUSTAINED INJURIES TO...

Jan 29, 2015 Steering Crash 11,000 mi

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY ...

Jan 29, 2015 Wheels Crash 11,000 mi

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY ...

Jan 29, 2015 Suspension Crash 11,000 mi

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY ...

Jan 29, 2015 Steering Crash 11,000 mi

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY ...

Jan 29, 2015 Wheels Crash 11,000 mi

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY ...

Jan 29, 2015 Suspension Crash 11,000 mi

AS THE CAR WAS PULLING OUT OF THE DRIVING SPOT AND MAKING ITS WAY, SEVERE BLACK ICE WAS PREVENTING CONTROL. THE CAR SEEMED TO HAVE ACTIVATED SOME ANTI-SKIDDING MECHANISM. THE CAR WAS STOPPED THEN. FROM A RESTING, ZERO SPEED POSITION, THE CAR SLID ON BLACK ICE ABOUT A FOOT OR LESS AND WAS STOPPED BY ...

Jan 14, 2015 Service Brakes

SAFETY RECALL SENT MAY 22 2014 REGARDING BRAKE PEDAL LOAD SENSING SWITCH. AFTER SEVERAL CALLS AND ATTEMPTED APPOINTMENTS LEXUS STATES THEY DO NOT HAVE THE PART TO FIX THE DEFECTIVE DEVICE AND I NEED TO WAIT UNTIL PART IS AVAILABLE. CURRENTLY 8 MONTHS AND COUNTING WITHOUT A FIX IN PLACE. *TR

Jan 14, 2015 Service Brakes

SAFETY RECALL SENT MAY 22 2014 REGARDING BRAKE PEDAL LOAD SENSING SWITCH. AFTER SEVERAL CALLS AND ATTEMPTED APPOINTMENTS LEXUS STATES THEY DO NOT HAVE THE PART TO FIX THE DEFECTIVE DEVICE AND I NEED TO WAIT UNTIL PART IS AVAILABLE. CURRENTLY 8 MONTHS AND COUNTING WITHOUT A FIX IN PLACE. *TR

Dec 9, 2014 Service Brakes 5,000 mi

CONTINUED PROBLEM WITH THE BRAKES LOUD GROWLING NOISE WHEN LIGHT FOOT PRESSURE IS APPLIED OR LET UP AND THE CAR IS STOPPED. WAS INFORMED BY THE DEALER THAT IS NORMAL FOR ALL NEW LEXUS MODELS. IT APPEARS TO ME THAT THE DEALER DOES NOT WANT TO ADDRESS THE PROBLEM. *TR

Dec 9, 2014 Service Brakes 5,000 mi

CONTINUED PROBLEM WITH THE BRAKES LOUD GROWLING NOISE WHEN LIGHT FOOT PRESSURE IS APPLIED OR LET UP AND THE CAR IS STOPPED. WAS INFORMED BY THE DEALER THAT IS NORMAL FOR ALL NEW LEXUS MODELS. IT APPEARS TO ME THAT THE DEALER DOES NOT WANT TO ADDRESS THE PROBLEM. *TR

Jul 31, 2014 Service Brakes

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V270000 (BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL MID AUGUST OF 2014. THE MANUFACT...

Jul 31, 2014 Service Brakes

TL* THE CONTACT OWNS A 2013 LEXUS GS 350. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V270000 (BRAKES) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE DEALER INFORMED THAT THE PART WOULD NOT BECOME AVAILABLE UNTIL MID AUGUST OF 2014. THE MANUFACT...

Jul 25, 2014 Engine 8,500 mi

ON JULY 14, 2014, I WAS DRIVING AT 70 MILES PER HOUR IN THE MIDDLE LANE OF A BUSY INTERSTATE WHEN THE ENGINE OF OUR LEXUS GS 350 UNEXPECTEDLY SHUT DOWN. DESPITE HEAVY TRAFFIC, I WAS ABLE TO PULL OVER, WITHOUT INCIDENT, INTO THE MEDIAN EMERGENCY LANE WHERE THE CAR CAME TO A HALT. I CALLED THE DEALERS...

Jul 25, 2014 Engine 8,500 mi

ON JULY 14, 2014, I WAS DRIVING AT 70 MILES PER HOUR IN THE MIDDLE LANE OF A BUSY INTERSTATE WHEN THE ENGINE OF OUR LEXUS GS 350 UNEXPECTEDLY SHUT DOWN. DESPITE HEAVY TRAFFIC, I WAS ABLE TO PULL OVER, WITHOUT INCIDENT, INTO THE MEDIAN EMERGENCY LANE WHERE THE CAR CAME TO A HALT. I CALLED THE DEALERS...

Nov 1, 2013 Vehicle Speed Control 9,414 mi

ON 8/22/13 , I WAS DRIVING ON THE STREET ABOUT 30 MILES PER HOUR . THE CAR WAS BRAKED AND LOCKED UP ALL BY IT SELF . MY FOOT WAS ON THE ACCELERATOR AT THE TIME AND NOT ON THE BRAKE . THE BRAKE LIGHT LITE UP ON THE DASH BOARD AND THE I PRESS THE ACCELERATOR BUT THE CAR WOULD NOT MOVE . WHEN I PUT ...

Nov 1, 2013 Service Brakes 9,414 mi

ON 8/22/13 , I WAS DRIVING ON THE STREET ABOUT 30 MILES PER HOUR . THE CAR WAS BRAKED AND LOCKED UP ALL BY IT SELF . MY FOOT WAS ON THE ACCELERATOR AT THE TIME AND NOT ON THE BRAKE . THE BRAKE LIGHT LITE UP ON THE DASH BOARD AND THE I PRESS THE ACCELERATOR BUT THE CAR WOULD NOT MOVE . WHEN I PUT ...

Nov 1, 2013 Vehicle Speed Control 9,414 mi

ON 8/22/13 , I WAS DRIVING ON THE STREET ABOUT 30 MILES PER HOUR . THE CAR WAS BRAKED AND LOCKED UP ALL BY IT SELF . MY FOOT WAS ON THE ACCELERATOR AT THE TIME AND NOT ON THE BRAKE . THE BRAKE LIGHT LITE UP ON THE DASH BOARD AND THE I PRESS THE ACCELERATOR BUT THE CAR WOULD NOT MOVE . WHEN I PUT ...

Nov 1, 2013 Service Brakes 9,414 mi

ON 8/22/13 , I WAS DRIVING ON THE STREET ABOUT 30 MILES PER HOUR . THE CAR WAS BRAKED AND LOCKED UP ALL BY IT SELF . MY FOOT WAS ON THE ACCELERATOR AT THE TIME AND NOT ON THE BRAKE . THE BRAKE LIGHT LITE UP ON THE DASH BOARD AND THE I PRESS THE ACCELERATOR BUT THE CAR WOULD NOT MOVE . WHEN I PUT ...

Oct 25, 2013 Exterior Lighting 200 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO PROJECT ADEQUATE ILLUMINATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE HEADLIGHTS COULD NOT BE READJUSTED. THE MANUFAC...

Oct 25, 2013 Exterior Lighting 200 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE LOW BEAM HEADLIGHTS FAILED TO PROJECT ADEQUATE ILLUMINATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY INFORMED THE CONTACT THAT THE HEADLIGHTS COULD NOT BE READJUSTED. THE MANUFAC...

Oct 17, 2013 Electrical System 4,500 mi

I PURCHASED A NEW LEXUS GS 350 2013 AND IT JUST MADE IT OVER 10K MILES AND I HAVE ALREADY BEEN STRANDED IN MY HOUSE WITH NO CAR 2XS. THE BATTERY HAS DIED AND THE CAR WOULD NOT MOVE. NO LIGHTS WERE LEFT ON AND ON BOTH OCCASIONS LEXUS SAID THE SAME. HERE I STAND INSIDE MY HOUSE WITH NO VEHICLE. FR...

Oct 17, 2013 Engine 4,500 mi

I PURCHASED A NEW LEXUS GS 350 2013 AND IT JUST MADE IT OVER 10K MILES AND I HAVE ALREADY BEEN STRANDED IN MY HOUSE WITH NO CAR 2XS. THE BATTERY HAS DIED AND THE CAR WOULD NOT MOVE. NO LIGHTS WERE LEFT ON AND ON BOTH OCCASIONS LEXUS SAID THE SAME. HERE I STAND INSIDE MY HOUSE WITH NO VEHICLE. FR...

Oct 17, 2013 Electrical System 4,500 mi

I PURCHASED A NEW LEXUS GS 350 2013 AND IT JUST MADE IT OVER 10K MILES AND I HAVE ALREADY BEEN STRANDED IN MY HOUSE WITH NO CAR 2XS. THE BATTERY HAS DIED AND THE CAR WOULD NOT MOVE. NO LIGHTS WERE LEFT ON AND ON BOTH OCCASIONS LEXUS SAID THE SAME. HERE I STAND INSIDE MY HOUSE WITH NO VEHICLE. FR...

Oct 17, 2013 Engine 4,500 mi

I PURCHASED A NEW LEXUS GS 350 2013 AND IT JUST MADE IT OVER 10K MILES AND I HAVE ALREADY BEEN STRANDED IN MY HOUSE WITH NO CAR 2XS. THE BATTERY HAS DIED AND THE CAR WOULD NOT MOVE. NO LIGHTS WERE LEFT ON AND ON BOTH OCCASIONS LEXUS SAID THE SAME. HERE I STAND INSIDE MY HOUSE WITH NO VEHICLE. FR...

Jun 12, 2013 Tires 16,900 mi

I WAS DRIVING ON US 93S ON GOLDEN VALLEY, ARIZONA IN MY LEXUS 350 WHEN I NOTICED THE TIRE PRESSURE WARNING LIGHT CAME ON. SOON AFTER THE VEHICLE STARTED GETTING WOBBLY SO I SLOWED DOWN AND PUT MY BLINKING LIGHT. A MINUTE LATER, THE CAR SHOOK AS IF WE WERE RIDING A RECTANGULAR TIRE AND HEARD A LOUD ...

Jun 12, 2013 Tires 16,900 mi

I WAS DRIVING ON US 93S ON GOLDEN VALLEY, ARIZONA IN MY LEXUS 350 WHEN I NOTICED THE TIRE PRESSURE WARNING LIGHT CAME ON. SOON AFTER THE VEHICLE STARTED GETTING WOBBLY SO I SLOWED DOWN AND PUT MY BLINKING LIGHT. A MINUTE LATER, THE CAR SHOOK AS IF WE WERE RIDING A RECTANGULAR TIRE AND HEARD A LOUD ...

Dec 27, 2012 Electrical System 500 mi

I PURCHASED MY BRAND NEW LEXUS ES 350 LESS THAN THREE WEEKS AGO. THE CAR HAS LESS THAN 500 MILES. THE CAR WAS SITTING IN MY GARAGE FOR THREE DAYS AND NOW IS COMPLETELY DEAD. HAD TO CALL ROAD SIDE ASSISTANCE. THE BATTERY WAS COMPLETELY DEAD AND THE CAR COULD NOT START. THE ISSUE WITH THE BATTERY IS N...

Dec 27, 2012 Electrical System 500 mi

I PURCHASED MY BRAND NEW LEXUS ES 350 LESS THAN THREE WEEKS AGO. THE CAR HAS LESS THAN 500 MILES. THE CAR WAS SITTING IN MY GARAGE FOR THREE DAYS AND NOW IS COMPLETELY DEAD. HAD TO CALL ROAD SIDE ASSISTANCE. THE BATTERY WAS COMPLETELY DEAD AND THE CAR COULD NOT START. THE ISSUE WITH THE BATTERY IS N...

Dec 13, 2012 Vehicle Speed Control 300 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350 (N/A). THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN HE FELT AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE WOULD SLOW DOWN AFTER THE BRAKE PEDAL WAS ENGAGED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ...

Dec 13, 2012 Vehicle Speed Control 300 mi

TL* THE CONTACT OWNS A 2013 LEXUS ES350 (N/A). THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH WHEN HE FELT AN UNEXPECTED INCREASE IN ACCELERATION. THE VEHICLE WOULD SLOW DOWN AFTER THE BRAKE PEDAL WAS ENGAGED. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY ...

Jul 12, 2012 Electrical System 1,100 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT THE VOICE COMMAND FEATURE DID NOT OPERATE PROPERLY. AS A RESULT, THE CONTACT HAD TO ENTER THREE HAND COMMANDS INSTEAD OF BEING ABLE TO USE HER VOICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT T...

Jul 12, 2012 Equipment 1,100 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT THE VOICE COMMAND FEATURE DID NOT OPERATE PROPERLY. AS A RESULT, THE CONTACT HAD TO ENTER THREE HAND COMMANDS INSTEAD OF BEING ABLE TO USE HER VOICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT T...

Jul 12, 2012 Electrical System 1,100 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT THE VOICE COMMAND FEATURE DID NOT OPERATE PROPERLY. AS A RESULT, THE CONTACT HAD TO ENTER THREE HAND COMMANDS INSTEAD OF BEING ABLE TO USE HER VOICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT T...

Jul 12, 2012 Equipment 1,100 mi

TL* THE CONTACT OWNS A 2013 LEXUS GS350. THE CONTACT STATED THAT THE VOICE COMMAND FEATURE DID NOT OPERATE PROPERLY. AS A RESULT, THE CONTACT HAD TO ENTER THREE HAND COMMANDS INSTEAD OF BEING ABLE TO USE HER VOICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT T...

Jun 24, 2012 Structure 200 mi

ISSUE IS SPECIFIC TO F-SPORT MODEL WITH STRIATED ALUMINUM ACCENTS INTERIOR. ANYTIME THE SUN DIRECTLY HITS THE STRIATED ALUMINUM ACCENTS ON THE DRIVER SIDE A REFLECTION OF THE TRIM PIECE IS REFLECTED ON THE DRIVER SIDE MIRROR DRAMATICALLY REDUCING VISIBILITY WHEN USING SIDE MIRRORS FOR LANE CHANGES A...

Jun 24, 2012 Structure 200 mi

ISSUE IS SPECIFIC TO F-SPORT MODEL WITH STRIATED ALUMINUM ACCENTS INTERIOR. ANYTIME THE SUN DIRECTLY HITS THE STRIATED ALUMINUM ACCENTS ON THE DRIVER SIDE A REFLECTION OF THE TRIM PIECE IS REFLECTED ON THE DRIVER SIDE MIRROR DRAMATICALLY REDUCING VISIBILITY WHEN USING SIDE MIRRORS FOR LANE CHANGES A...