10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Suspension Complaints

Showing 10 of 10
Nov 12, 2017 254,500 mi

AS I PULLED UP AND MADE A LEFT TURN INTO THE DRIVEWAY AT MY PARENT'S HOUSE, I HEARD A LOUD CLUNK AND THE CAR DROPPED TO THE GROUND AND COULD NOT BE MOVED AND SO IT DIED IN THE MIDDLE OF THE RESIDENTIAL STREET. I CAME OUT AND FOUND THAT IT WAS MY LOWER BALL JOINT AND IT HAD BROKE OFF THE ROD WAS ACTUALLY SHEARED OFF FROM THE JOINT. I HAVE THE CONTROL JOINT THAT WAS BROKEN. LEXUS SAYS THAT MY CAR IS NOT COVERED UNDER THE RECALL BUT I DISAGREE AND FEEL THAT THIS IS A MANUFACTURER DEFECT THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL. HAD THIS BROKE OFF AT HIGHWAY SPEEDS, I WOULD HAVE BEEN IN BIG TROUBLE.

Nov 12, 2017 254,500 mi

AS I PULLED UP AND MADE A LEFT TURN INTO THE DRIVEWAY AT MY PARENT'S HOUSE, I HEARD A LOUD CLUNK AND THE CAR DROPPED TO THE GROUND AND COULD NOT BE MOVED AND SO IT DIED IN THE MIDDLE OF THE RESIDENTIAL STREET. I CAME OUT AND FOUND THAT IT WAS MY LOWER BALL JOINT AND IT HAD BROKE OFF THE ROD WAS ACTUALLY SHEARED OFF FROM THE JOINT. I HAVE THE CONTROL JOINT THAT WAS BROKEN. LEXUS SAYS THAT MY CAR IS NOT COVERED UNDER THE RECALL BUT I DISAGREE AND FEEL THAT THIS IS A MANUFACTURER DEFECT THAT SHOULD HAVE BEEN COVERED UNDER THE RECALL. HAD THIS BROKE OFF AT HIGHWAY SPEEDS, I WOULD HAVE BEEN IN BIG TROUBLE.

Jan 27, 2012 162,544 mi

TL* THE CONTACT OWNS A 1995 LEXUS GS300. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POPPING NOISE WHEN HE LOST CONTROL OF THE VEHICLE. WITH EXCESSIVE FORCE TO THE STEERING WHEEL, HE WAS ABLE TO BRING THE VEHICLE TO A STOP. AFTER INSPECTION, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A SAFE LOCATION. THE DEALER WAS NOT NOTIFIED; HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER:99V125000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 162,544.

Jan 27, 2012 162,544 mi

TL* THE CONTACT OWNS A 1995 LEXUS GS300. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POPPING NOISE WHEN HE LOST CONTROL OF THE VEHICLE. WITH EXCESSIVE FORCE TO THE STEERING WHEEL, HE WAS ABLE TO BRING THE VEHICLE TO A STOP. AFTER INSPECTION, HE NOTICED THAT THE FRONT DRIVER SIDE TIRE WAS DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A SAFE LOCATION. THE DEALER WAS NOT NOTIFIED; HOWEVER, THE MANUFACTURER INFORMED THE CONTACT THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER:99V125000 ( SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE VEHICLE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGE WAS 162,544.

Sep 2, 2010

TL*THE CONTACT OWNS A 1995 LEXUS GS300. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPINS AND CAN BE PUSHED BACK ONTO THE WHEEL BASE. THE MECHANIC PLACED THE VEHICLE ON THE LEFT AND WAS ALSO ABLE TO DO THIS. THE BALL JOINT AND THE BEARINGS ON THE VEHICLE WERE DEFECTIVE. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT RECALL CAMPAIGN NUMBER 99V125000, WHICH WAS RELATED TO THE SUSPENSION, CONTROL ARM AND LOWER BALL JOINT, AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. A NEW MOTOR WAS INSTALLED; THEREFORE, THE MILEAGE WAS NOT AVAILABLE.

Sep 2, 2010

TL*THE CONTACT OWNS A 1995 LEXUS GS300. THE CONTACT STATED THAT THE FRONT DRIVER SIDE WHEEL SPINS AND CAN BE PUSHED BACK ONTO THE WHEEL BASE. THE MECHANIC PLACED THE VEHICLE ON THE LEFT AND WAS ALSO ABLE TO DO THIS. THE BALL JOINT AND THE BEARINGS ON THE VEHICLE WERE DEFECTIVE. THE CONTACT SPOKE WITH THE MANUFACTURER ABOUT RECALL CAMPAIGN NUMBER 99V125000, WHICH WAS RELATED TO THE SUSPENSION, CONTROL ARM AND LOWER BALL JOINT, AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. A NEW MOTOR WAS INSTALLED; THEREFORE, THE MILEAGE WAS NOT AVAILABLE.

Oct 13, 2005

DT: CONTACT OWNS A 1995 LEXUS. WHILE DRIVING ONE COULD HEAR A RATTLING NOISE. VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CONTACT WAS TOLD THAT THE FRONT LOWER CONTROL ARMS AND THE BALL JOINTS NEEDED TO BE REPLACED. A RECALL ON THIS PARTICULAR VEHICLE WAS ISSUED BUT THIS VEHICLE BUT VIN IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE COST TO REPAIR THE VEHICLE WILL BE $2000. *AK

Oct 13, 2005

DT: CONTACT OWNS A 1995 LEXUS. WHILE DRIVING ONE COULD HEAR A RATTLING NOISE. VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CONTACT WAS TOLD THAT THE FRONT LOWER CONTROL ARMS AND THE BALL JOINTS NEEDED TO BE REPLACED. A RECALL ON THIS PARTICULAR VEHICLE WAS ISSUED BUT THIS VEHICLE BUT VIN IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE COST TO REPAIR THE VEHICLE WILL BE $2000. *AK

Oct 13, 2005

DT: CONTACT OWNS A 1995 LEXUS. WHILE DRIVING ONE COULD HEAR A RATTLING NOISE. VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CONTACT WAS TOLD THAT THE FRONT LOWER CONTROL ARMS AND THE BALL JOINTS NEEDED TO BE REPLACED. A RECALL ON THIS PARTICULAR VEHICLE WAS ISSUED BUT THIS VEHICLE BUT VIN IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE COST TO REPAIR THE VEHICLE WILL BE $2000. *AK

Oct 13, 2005

DT: CONTACT OWNS A 1995 LEXUS. WHILE DRIVING ONE COULD HEAR A RATTLING NOISE. VEHICLE WAS TAKEN TO THE DEALERSHIP. THE CONTACT WAS TOLD THAT THE FRONT LOWER CONTROL ARMS AND THE BALL JOINTS NEEDED TO BE REPLACED. A RECALL ON THIS PARTICULAR VEHICLE WAS ISSUED BUT THIS VEHICLE BUT VIN IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE COST TO REPAIR THE VEHICLE WILL BE $2000. *AK