16
Complaints
4
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 16 of 16
Sep 20, 2013 163,000 mi

TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENTIRE FRONT END DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE LOWER BALL JOINT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWO MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC AND THE PASSENGER'S SIDE BALL JOINT WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 163,000. RETURNED BY USPS ON 11-19-2013. SECOND ATTEMPT ON 11-20-2013 FAILED. *KB

Sep 20, 2013 163,000 mi

TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE ENTIRE FRONT END DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE DRIVER'S SIDE LOWER BALL JOINT WOULD NEED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED TWO MONTHS LATER. THE VEHICLE WAS TOWED BACK TO THE MECHANIC AND THE PASSENGER'S SIDE BALL JOINT WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 163,000. RETURNED BY USPS ON 11-19-2013. SECOND ATTEMPT ON 11-20-2013 FAILED. *KB

Jan 3, 2012 67,586 mi

WHEN EXCEEDING 60MPH, THE GS 300'S STEERING WHEEL SHAKES AND VIBRATES QUITE NOTICEABLY. THE FASTER YOU ACCELERATE, THE MORE NOTICEABLE THE STEERING WHEEL VIBRATES. THIS CAUSES THE THE CAR TO BECOME MORE DIFFICULT TO HANDLE, BRAKE IN A STRAIGHT LINE, SWITCH LANES AND CONTROL WHILE DRIVING IN A CURVE, OVER BUMPS AND AT HIGHWAY SPEEDS. EVEN AFTER THE TIRES WERE BALANCED AND ALIGNED, THE NOTICEABLE STEERING WHEEL VIBRATIONS CONTINUED. THIS IS A SERIOUS SAFETY ISSUE SINCE IT MAKES THE CARE MORE DIFFICULT TO HANDLE DURING EMERGENCY PROCEDURES AND WHEN DRIVING AT HIGHWAY SPEEDS, WHEN THE THE VEHICLE IS BECOMES MORE DIFFICULT TO CONTROL. *TR

Jan 3, 2012 67,586 mi

WHEN EXCEEDING 60MPH, THE GS 300'S STEERING WHEEL SHAKES AND VIBRATES QUITE NOTICEABLY. THE FASTER YOU ACCELERATE, THE MORE NOTICEABLE THE STEERING WHEEL VIBRATES. THIS CAUSES THE THE CAR TO BECOME MORE DIFFICULT TO HANDLE, BRAKE IN A STRAIGHT LINE, SWITCH LANES AND CONTROL WHILE DRIVING IN A CURVE, OVER BUMPS AND AT HIGHWAY SPEEDS. EVEN AFTER THE TIRES WERE BALANCED AND ALIGNED, THE NOTICEABLE STEERING WHEEL VIBRATIONS CONTINUED. THIS IS A SERIOUS SAFETY ISSUE SINCE IT MAKES THE CARE MORE DIFFICULT TO HANDLE DURING EMERGENCY PROCEDURES AND WHEN DRIVING AT HIGHWAY SPEEDS, WHEN THE THE VEHICLE IS BECOMES MORE DIFFICULT TO CONTROL. *TR

Aug 4, 2010 100,000 mi

TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL WOULD SHAKES ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP SEVERAL TIMES WHERE THE TIRES WERE REPLACED TWICE, A LOWER BALL JOINT WAS REPLACED, AND THE VEHICLE WAS RE-ALIGNED AND BALANCED MULTIPLE TIMES. THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 135,000. UPDATED 11/03/10. *LJ

Aug 4, 2010 100,000 mi

TL* THE CONTACT OWNS A 1999 LEXUS GS300. THE CONTACT STATED WHEN DRIVING AT APPROXIMATELY 60 MPH, THE STEERING WHEEL WOULD SHAKES ABNORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP SEVERAL TIMES WHERE THE TIRES WERE REPLACED TWICE, A LOWER BALL JOINT WAS REPLACED, AND THE VEHICLE WAS RE-ALIGNED AND BALANCED MULTIPLE TIMES. THE FAILURE PERSISTED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 135,000. UPDATED 11/03/10. *LJ

Feb 5, 2009 Crash 130,000 mi

I OWN A 1999 LEXUS GS300. I'VE HEARD SOME CREAKING NOISES COMING FROM THE FRONT SUSPENSION LEADING UP TO THE FAILING OF MY LOWER BALL JOINTS. BEFORE IT FAILED I BROUGHT IT TO FIRESTONE ON FT. LEWIS, WA TO GET A SUSPENSION INSPECTION WHERE THEY DID NOT SEE OR HEAR ANYTHING FROM MY SUSPENSION. SO A WEEK LATER (JANUARY 15TH 2007) I WAS DRIVING IN SEATTLE, WA WHEN THE LOWER BALL JOINT FAILED. THE RESULT OF THAT WAS BODY DAMAGE DUE TO THE VEHICLE CRASHING DOWN ONTO THE WHEEL AND A SNAPPED ABS SENSOR WIRE. JUST TO REPAIR THIS VEHICLE TO BE ABLE TO DRIVE WAS TO REPLACE THE BALL JOINT AND NEW TIRES THAT ALL TOGETHER AMOUNTED TO ABOUT ALMOST $600 DOLLARS FOR A PART WAS ABOUT $50-60 DOLLARS. THE COST OF REPAIRING MY VEHICLE ISN'T AN ISSUE BUT THIS IS A VERY SERIOUS MALFUNCTION OR DEFECTED ITEM THAT NEEDS TO BE REVIEWED. I'VE WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY THIS AND SINCE THAN THERE WERE MORE THAN A DOZEN INSTANCE WHERE THE BALL JOINT HAS OR HAD FAILED CAUSING DAMAGE AND IN TIME WILL CAUSE DEATH OR SERIOUS INJURY TO PEOPLE NOT AWARE OF THIS PROBLEM I.E ON A FREEWAY WHERE PEOPLE CAN'T STOP IN TIME TO AVOID IT OR THE ACTUALLY WHEEL COMING OFF THE VEHICLE AND HITTING ANOTHER VEHICLE. MOST OF THESE INSTANCES HAS HAPPENED AT LOW SPEEDS, SIDE STREETS OR PARKING LOTS. LIKE I SAID BEFORE I WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY IT AND TO ALSO COMPILE MORE INFORMATION. THESE ARE A DIRECT LINK TO THE DISCUSSION ABOUT THE PROBLEM THAT INCLUDES PICTURES AND ACCOUNTS FOR EACH INSTANCES: HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/310895-WARNING-TO-ALL-2ND-GEN-GS-OWNERS.HTML AND HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS.HTML THERE ARE MORE LINKS TO DISCUSSIONS ABOUT THIS PROBLEM BUT I BELIEVE THESE TWO LINKS WILL BE ENOUGH TO DESCRIBE THE PROBLEMS AND PEOPLE EFFECT BY IT. *TR

Feb 5, 2009 Crash 130,000 mi

I OWN A 1999 LEXUS GS300. I'VE HEARD SOME CREAKING NOISES COMING FROM THE FRONT SUSPENSION LEADING UP TO THE FAILING OF MY LOWER BALL JOINTS. BEFORE IT FAILED I BROUGHT IT TO FIRESTONE ON FT. LEWIS, WA TO GET A SUSPENSION INSPECTION WHERE THEY DID NOT SEE OR HEAR ANYTHING FROM MY SUSPENSION. SO A WEEK LATER (JANUARY 15TH 2007) I WAS DRIVING IN SEATTLE, WA WHEN THE LOWER BALL JOINT FAILED. THE RESULT OF THAT WAS BODY DAMAGE DUE TO THE VEHICLE CRASHING DOWN ONTO THE WHEEL AND A SNAPPED ABS SENSOR WIRE. JUST TO REPAIR THIS VEHICLE TO BE ABLE TO DRIVE WAS TO REPLACE THE BALL JOINT AND NEW TIRES THAT ALL TOGETHER AMOUNTED TO ABOUT ALMOST $600 DOLLARS FOR A PART WAS ABOUT $50-60 DOLLARS. THE COST OF REPAIRING MY VEHICLE ISN'T AN ISSUE BUT THIS IS A VERY SERIOUS MALFUNCTION OR DEFECTED ITEM THAT NEEDS TO BE REVIEWED. I'VE WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY THIS AND SINCE THAN THERE WERE MORE THAN A DOZEN INSTANCE WHERE THE BALL JOINT HAS OR HAD FAILED CAUSING DAMAGE AND IN TIME WILL CAUSE DEATH OR SERIOUS INJURY TO PEOPLE NOT AWARE OF THIS PROBLEM I.E ON A FREEWAY WHERE PEOPLE CAN'T STOP IN TIME TO AVOID IT OR THE ACTUALLY WHEEL COMING OFF THE VEHICLE AND HITTING ANOTHER VEHICLE. MOST OF THESE INSTANCES HAS HAPPENED AT LOW SPEEDS, SIDE STREETS OR PARKING LOTS. LIKE I SAID BEFORE I WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY IT AND TO ALSO COMPILE MORE INFORMATION. THESE ARE A DIRECT LINK TO THE DISCUSSION ABOUT THE PROBLEM THAT INCLUDES PICTURES AND ACCOUNTS FOR EACH INSTANCES: HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/310895-WARNING-TO-ALL-2ND-GEN-GS-OWNERS.HTML AND HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS.HTML THERE ARE MORE LINKS TO DISCUSSIONS ABOUT THIS PROBLEM BUT I BELIEVE THESE TWO LINKS WILL BE ENOUGH TO DESCRIBE THE PROBLEMS AND PEOPLE EFFECT BY IT. *TR

Feb 5, 2009 Crash 130,000 mi

I OWN A 1999 LEXUS GS300. I'VE HEARD SOME CREAKING NOISES COMING FROM THE FRONT SUSPENSION LEADING UP TO THE FAILING OF MY LOWER BALL JOINTS. BEFORE IT FAILED I BROUGHT IT TO FIRESTONE ON FT. LEWIS, WA TO GET A SUSPENSION INSPECTION WHERE THEY DID NOT SEE OR HEAR ANYTHING FROM MY SUSPENSION. SO A WEEK LATER (JANUARY 15TH 2007) I WAS DRIVING IN SEATTLE, WA WHEN THE LOWER BALL JOINT FAILED. THE RESULT OF THAT WAS BODY DAMAGE DUE TO THE VEHICLE CRASHING DOWN ONTO THE WHEEL AND A SNAPPED ABS SENSOR WIRE. JUST TO REPAIR THIS VEHICLE TO BE ABLE TO DRIVE WAS TO REPLACE THE BALL JOINT AND NEW TIRES THAT ALL TOGETHER AMOUNTED TO ABOUT ALMOST $600 DOLLARS FOR A PART WAS ABOUT $50-60 DOLLARS. THE COST OF REPAIRING MY VEHICLE ISN'T AN ISSUE BUT THIS IS A VERY SERIOUS MALFUNCTION OR DEFECTED ITEM THAT NEEDS TO BE REVIEWED. I'VE WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY THIS AND SINCE THAN THERE WERE MORE THAN A DOZEN INSTANCE WHERE THE BALL JOINT HAS OR HAD FAILED CAUSING DAMAGE AND IN TIME WILL CAUSE DEATH OR SERIOUS INJURY TO PEOPLE NOT AWARE OF THIS PROBLEM I.E ON A FREEWAY WHERE PEOPLE CAN'T STOP IN TIME TO AVOID IT OR THE ACTUALLY WHEEL COMING OFF THE VEHICLE AND HITTING ANOTHER VEHICLE. MOST OF THESE INSTANCES HAS HAPPENED AT LOW SPEEDS, SIDE STREETS OR PARKING LOTS. LIKE I SAID BEFORE I WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY IT AND TO ALSO COMPILE MORE INFORMATION. THESE ARE A DIRECT LINK TO THE DISCUSSION ABOUT THE PROBLEM THAT INCLUDES PICTURES AND ACCOUNTS FOR EACH INSTANCES: HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/310895-WARNING-TO-ALL-2ND-GEN-GS-OWNERS.HTML AND HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS.HTML THERE ARE MORE LINKS TO DISCUSSIONS ABOUT THIS PROBLEM BUT I BELIEVE THESE TWO LINKS WILL BE ENOUGH TO DESCRIBE THE PROBLEMS AND PEOPLE EFFECT BY IT. *TR

Feb 5, 2009 Crash 130,000 mi

I OWN A 1999 LEXUS GS300. I'VE HEARD SOME CREAKING NOISES COMING FROM THE FRONT SUSPENSION LEADING UP TO THE FAILING OF MY LOWER BALL JOINTS. BEFORE IT FAILED I BROUGHT IT TO FIRESTONE ON FT. LEWIS, WA TO GET A SUSPENSION INSPECTION WHERE THEY DID NOT SEE OR HEAR ANYTHING FROM MY SUSPENSION. SO A WEEK LATER (JANUARY 15TH 2007) I WAS DRIVING IN SEATTLE, WA WHEN THE LOWER BALL JOINT FAILED. THE RESULT OF THAT WAS BODY DAMAGE DUE TO THE VEHICLE CRASHING DOWN ONTO THE WHEEL AND A SNAPPED ABS SENSOR WIRE. JUST TO REPAIR THIS VEHICLE TO BE ABLE TO DRIVE WAS TO REPLACE THE BALL JOINT AND NEW TIRES THAT ALL TOGETHER AMOUNTED TO ABOUT ALMOST $600 DOLLARS FOR A PART WAS ABOUT $50-60 DOLLARS. THE COST OF REPAIRING MY VEHICLE ISN'T AN ISSUE BUT THIS IS A VERY SERIOUS MALFUNCTION OR DEFECTED ITEM THAT NEEDS TO BE REVIEWED. I'VE WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY THIS AND SINCE THAN THERE WERE MORE THAN A DOZEN INSTANCE WHERE THE BALL JOINT HAS OR HAD FAILED CAUSING DAMAGE AND IN TIME WILL CAUSE DEATH OR SERIOUS INJURY TO PEOPLE NOT AWARE OF THIS PROBLEM I.E ON A FREEWAY WHERE PEOPLE CAN'T STOP IN TIME TO AVOID IT OR THE ACTUALLY WHEEL COMING OFF THE VEHICLE AND HITTING ANOTHER VEHICLE. MOST OF THESE INSTANCES HAS HAPPENED AT LOW SPEEDS, SIDE STREETS OR PARKING LOTS. LIKE I SAID BEFORE I WAITED TO FILE A COMPLAINT TO SEE THE AMOUNT OF PEOPLE EFFECTED BY IT AND TO ALSO COMPILE MORE INFORMATION. THESE ARE A DIRECT LINK TO THE DISCUSSION ABOUT THE PROBLEM THAT INCLUDES PICTURES AND ACCOUNTS FOR EACH INSTANCES: HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/310895-WARNING-TO-ALL-2ND-GEN-GS-OWNERS.HTML AND HTTP://WWW.CLUBLEXUS.COM/FORUMS/SUSPENSION-AND-BRAKES/340101-LOWER-BALL-JOINT-FAILED-TODAY-WITH-PICS.HTML THERE ARE MORE LINKS TO DISCUSSIONS ABOUT THIS PROBLEM BUT I BELIEVE THESE TWO LINKS WILL BE ENOUGH TO DESCRIBE THE PROBLEMS AND PEOPLE EFFECT BY IT. *TR

Mar 20, 2001

VEHICLE TAKEN TO DEALER 5 TIMES FOR VIBRATION IN FRONT END AND STEERING WHEEL, CANNOT REMEDY. DEALER STATED THEY HAVE HAD PROBLEMS WITH VIBRATION.*AK

Mar 20, 2001

VEHICLE TAKEN TO DEALER 5 TIMES FOR VIBRATION IN FRONT END AND STEERING WHEEL, CANNOT REMEDY. DEALER STATED THEY HAVE HAD PROBLEMS WITH VIBRATION.*AK

Dec 9, 1999

THERE IS AN EXTENSIVE VIBRATION ON HIGH SPEEDS (50 - 75 MPH). ADDRESSED THIS ISSUE TWICE AT THE TWO DIFFERENT DEALERS. I REQUESTED WHEEL BALANCE AND ALIGNMENT DONE, BUT UNFORTUNATELY NOTHING HELPED. *AK

Dec 9, 1999

THERE IS AN EXTENSIVE VIBRATION ON HIGH SPEEDS (50 - 75 MPH). ADDRESSED THIS ISSUE TWICE AT THE TWO DIFFERENT DEALERS. I REQUESTED WHEEL BALANCE AND ALIGNMENT DONE, BUT UNFORTUNATELY NOTHING HELPED. *AK

Sep 17, 1999

THERE IS EXCESSIVE VIBRATION WHEN DRIVING FROM 55 TO 75MPH. DEALER HAS SEEN VEHICLE 5 TIMES, AND STILL NO SOLUTION. *AK

Sep 17, 1999

THERE IS EXCESSIVE VIBRATION WHEN DRIVING FROM 55 TO 75MPH. DEALER HAS SEEN VEHICLE 5 TIMES, AND STILL NO SOLUTION. *AK