Problem Breakdown

Compare to Other Years

Complaints

Showing 20 of 56
Jun 11, 2025 Air Bags

I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard mater...

Jun 11, 2025 Unknown Or Other

I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard mater...

Jun 11, 2025 Air Bags

I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard mater...

Jun 11, 2025 Unknown Or Other

I am writing to formally request an investigation into a safety defect affecting the dashboard on my 2004 Lexus GX470. Over the past several months, I have observed significant cracking along the top of the instrument panel. I believe this defect poses a serious safety hazard: if the dashboard mater...

Apr 25, 2025 Structure

Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

Apr 25, 2025 Suspension

Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

Apr 25, 2025 Unknown Or Other

Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

Apr 25, 2025 Structure

Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

Apr 25, 2025 Suspension

Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

Apr 25, 2025 Unknown Or Other

Rusted out frame, missing entire sections of it in the rear end, body mounts are floating, Lexus inspected the car at 144,000~ miles and deemed it unsafe to drive, was owned by a friend of mine and now it is up for sale at morse road auto sales inc in columbus ohio.

May 13, 2023 Structure

2004 Lexus GX470 factory-installed Blizzard White paint is peeling off in sheets. Was told by certified body shop that there is a clear defect with the primer. The areas affected are the hood, roof, and near back windows - no impact or other damage is present. This is unsafe as it will lead to the c...

May 13, 2023 Structure

2004 Lexus GX470 factory-installed Blizzard White paint is peeling off in sheets. Was told by certified body shop that there is a clear defect with the primer. The areas affected are the hood, roof, and near back windows - no impact or other damage is present. This is unsafe as it will lead to the c...

Oct 27, 2021 Structure

Vehicle maintained per manual. Frame rusted thru in numerous places, viable holes obvious. Vehicle deemed unsafe from Pep Body service personnel. Attached a frame picture from passenger side.

Oct 27, 2021 Structure

Vehicle maintained per manual. Frame rusted thru in numerous places, viable holes obvious. Vehicle deemed unsafe from Pep Body service personnel. Attached a frame picture from passenger side.

Aug 6, 2021 Tires

BL 265/65R17 110S THIS TIRE EXPLODED AS I was existing the Harbor Fwy going south at Adams Blvd. The Lexus has an automatic system that prevents instant breaking when the tire pressure exceptionally low tire pressure or wet pavements due to weather conditions and or slippery pavements. Therefore as...

Aug 6, 2021 Tires

BL 265/65R17 110S THIS TIRE EXPLODED AS I was existing the Harbor Fwy going south at Adams Blvd. The Lexus has an automatic system that prevents instant breaking when the tire pressure exceptionally low tire pressure or wet pavements due to weather conditions and or slippery pavements. Therefore as...

Jul 7, 2021 Tires Crash

Once existing the car the Officernoticed that my rear driver tire had expolded. This is what caused the accident and caused me tremendously back pain problems. The tires were purchase new from Firestone Complete Auto Care as we only purchased Firestone tires beginning with our first replacement tir...

Jul 7, 2021 Tires Crash

Once existing the car the Officernoticed that my rear driver tire had expolded. This is what caused the accident and caused me tremendously back pain problems. The tires were purchase new from Firestone Complete Auto Care as we only purchased Firestone tires beginning with our first replacement tir...

Oct 29, 2020 Structure 115,800 mi

VEHICLE MAINTAINED PER MANUAL. FRAME RUSTED THRU IN NUMEROUS PLACES, VIABLE HOLES OBVIOUS. VEHICLE DEEMED UNSAFE UPON INSPECTION. LEXUS HDQTRS IN PLANO, TX AND PARSIPPANY NJ REFUSED ANY RESPONSIBILITY FOR LOSS OF VEHICLE. I MAILED A PACKAGE OF CORRESPONDENCE AND PHOTOGRAPHS TO YOUR ADDRESS VIA CERT...

Oct 29, 2020 Structure 115,800 mi

VEHICLE MAINTAINED PER MANUAL. FRAME RUSTED THRU IN NUMEROUS PLACES, VIABLE HOLES OBVIOUS. VEHICLE DEEMED UNSAFE UPON INSPECTION. LEXUS HDQTRS IN PLANO, TX AND PARSIPPANY NJ REFUSED ANY RESPONSIBILITY FOR LOSS OF VEHICLE. I MAILED A PACKAGE OF CORRESPONDENCE AND PHOTOGRAPHS TO YOUR ADDRESS VIA CERT...

Sep 30, 2020 Structure 115,800 mi

DICSCOVERED DURING MINOR REPAIR,FRAME OF VEHICLE IS COMPLETELY DETERIORATED DUE TO RUST T.FRAME PERFORATED IN NUMEROUS PLACES. RATED UNFIT TO DRIVE ,LEXUS DENIES ANY RESPONSIBILITY. VEHICLE IS IN NEED OF COMPLETE FRAME REPLACEMENT . VEHICLE AVAILABLE FOR INSPECTION. RUST APPEARS AT BOX FRAME AND W...

Sep 30, 2020 Structure 115,800 mi

DICSCOVERED DURING MINOR REPAIR,FRAME OF VEHICLE IS COMPLETELY DETERIORATED DUE TO RUST T.FRAME PERFORATED IN NUMEROUS PLACES. RATED UNFIT TO DRIVE ,LEXUS DENIES ANY RESPONSIBILITY. VEHICLE IS IN NEED OF COMPLETE FRAME REPLACEMENT . VEHICLE AVAILABLE FOR INSPECTION. RUST APPEARS AT BOX FRAME AND W...

Jul 14, 2020 Suspension

VEHICLE HAS EXTENSIVE RUST THROUGH IN MANY PORTIONS OF THE FRAME. VEHICLE SAID TO BE UNSAFE TO DRIVE . VEHICLE WAS IN SHOP FOR OTHER SERVICE WHEN DAMAGE WAS DETECTED.

Jul 14, 2020 Suspension

VEHICLE HAS EXTENSIVE RUST THROUGH IN MANY PORTIONS OF THE FRAME. VEHICLE SAID TO BE UNSAFE TO DRIVE . VEHICLE WAS IN SHOP FOR OTHER SERVICE WHEN DAMAGE WAS DETECTED.

Apr 29, 2020 Unknown Or Other

TOYOTA HAS A RUSTY FRAME RECALL AND NOW THE DEALERSHIP STATED THAT I HAVE A RUST ON MY FRAME THAT IS UNSAFE TO DRIVE AND NEEDS TO BE FIXED. WHEN I OBTAINED MY VIN ON THE SIDE OF MY VEHICLE, IT SAYS MFD BY TOYOTA MOTOR CORPORATION. THE RUST HAS LEAD TO ME HAVING TO CHANGE OUT THE ENTIRE SUSPENSION ...

Apr 29, 2020 Unknown Or Other

TOYOTA HAS A RUSTY FRAME RECALL AND NOW THE DEALERSHIP STATED THAT I HAVE A RUST ON MY FRAME THAT IS UNSAFE TO DRIVE AND NEEDS TO BE FIXED. WHEN I OBTAINED MY VIN ON THE SIDE OF MY VEHICLE, IT SAYS MFD BY TOYOTA MOTOR CORPORATION. THE RUST HAS LEAD TO ME HAVING TO CHANGE OUT THE ENTIRE SUSPENSION ...

Sep 24, 2019 Structure

2004 LEXUS GX 470. HAS FRAME ROT DUE TO THE CONDINSATION HOSE RELEASED ON TOP OF THE PASSANGER SIDE FRAME. IT RUNS DOWN THE PASSANGER SIDE FRAME AND PUT HOLES IN IT DUE TO INPROPER PLACEMENT. NOW THE PASSANGER SIDE DOOR IS SLIGHLY OUT OF ALIGNMENT WHEN CLOSED. I HAVE HAD TO WRAPP STEEL AROUND THE FR...

Sep 24, 2019 Structure

2004 LEXUS GX 470. HAS FRAME ROT DUE TO THE CONDINSATION HOSE RELEASED ON TOP OF THE PASSANGER SIDE FRAME. IT RUNS DOWN THE PASSANGER SIDE FRAME AND PUT HOLES IN IT DUE TO INPROPER PLACEMENT. NOW THE PASSANGER SIDE DOOR IS SLIGHLY OUT OF ALIGNMENT WHEN CLOSED. I HAVE HAD TO WRAPP STEEL AROUND THE FR...

Jul 29, 2019 Structure

THE PAINT ON THE PLASTIC FENDERS, BUMPERS, AND THE METAL ROOF HAS BEEN FADING FOR THE PAST SEVERAL YEARS. THE FADING STARTED WHEN THE VEHICLE WAS ABOUT 1-2 YEARS OLD, EVEN WHEN THE VEHICLE WAS PARKED IN A GARAGE OVERNIGHT. THE VEHICLE WAS PURCHASED IN VA AND HAS BEEN USED IN CA SINCE 2006. WE HAV...

Jul 29, 2019 Structure

THE PAINT ON THE PLASTIC FENDERS, BUMPERS, AND THE METAL ROOF HAS BEEN FADING FOR THE PAST SEVERAL YEARS. THE FADING STARTED WHEN THE VEHICLE WAS ABOUT 1-2 YEARS OLD, EVEN WHEN THE VEHICLE WAS PARKED IN A GARAGE OVERNIGHT. THE VEHICLE WAS PURCHASED IN VA AND HAS BEEN USED IN CA SINCE 2006. WE HAV...

Apr 3, 2018 Visibility/wiper

DASHBOARD HAS BECOME STICKY, CRACKED, AND IS NOW SO SHINY WE HAVE TO DRAPE A TOWEL OVER THE DASH AS HEADLIGHT GLARE MAKES DRIVING AT NIGHT VERY DANGEROUS. LEXUS ACKNOWLEDGES THEY HAD A BAD BATCH OF DASHBOARDS AND NO LONGER USES THAT VENDOR. LEXUS CORPORATE HAS RESPECTFULLY DECLINED REPAIR CLAIMING ...

Apr 3, 2018 Unknown Or Other

DASHBOARD HAS BECOME STICKY, CRACKED, AND IS NOW SO SHINY WE HAVE TO DRAPE A TOWEL OVER THE DASH AS HEADLIGHT GLARE MAKES DRIVING AT NIGHT VERY DANGEROUS. LEXUS ACKNOWLEDGES THEY HAD A BAD BATCH OF DASHBOARDS AND NO LONGER USES THAT VENDOR. LEXUS CORPORATE HAS RESPECTFULLY DECLINED REPAIR CLAIMING ...

Apr 3, 2018 Visibility/wiper

DASHBOARD HAS BECOME STICKY, CRACKED, AND IS NOW SO SHINY WE HAVE TO DRAPE A TOWEL OVER THE DASH AS HEADLIGHT GLARE MAKES DRIVING AT NIGHT VERY DANGEROUS. LEXUS ACKNOWLEDGES THEY HAD A BAD BATCH OF DASHBOARDS AND NO LONGER USES THAT VENDOR. LEXUS CORPORATE HAS RESPECTFULLY DECLINED REPAIR CLAIMING ...

Apr 3, 2018 Unknown Or Other

DASHBOARD HAS BECOME STICKY, CRACKED, AND IS NOW SO SHINY WE HAVE TO DRAPE A TOWEL OVER THE DASH AS HEADLIGHT GLARE MAKES DRIVING AT NIGHT VERY DANGEROUS. LEXUS ACKNOWLEDGES THEY HAD A BAD BATCH OF DASHBOARDS AND NO LONGER USES THAT VENDOR. LEXUS CORPORATE HAS RESPECTFULLY DECLINED REPAIR CLAIMING ...

Dec 27, 2016 Air Bags

TL* THE CONTACT OWNS A 2004 LEXUS GX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO BE TAKEN TO THE HOSPITAL BY AMBULANCE. THE CONTACT HAD NECK INJURIES AND WAS TREATED. THE VEHICLE WA...

Dec 27, 2016 Air Bags

TL* THE CONTACT OWNS A 2004 LEXUS GX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT HAD TO BE TAKEN TO THE HOSPITAL BY AMBULANCE. THE CONTACT HAD NECK INJURIES AND WAS TREATED. THE VEHICLE WA...

Aug 9, 2016 Vehicle Speed Control 153,537 mi

I OWN A 2004 LEXUS GX470. IN JUNE 2016, I WAS TURNING INTO A DRIVEWAY AND THE CAR VEHICLE STABILITY CONTROL SYSTEM KICKED IN AND CAUSED THE CAR TO JERK BACK AND FORTH, ALMOST CAUSING AN ACCIDENT. I WAS DRIVING AT A LOW SPEED AND IN IDEAL ROAD CONDITIONS, NO REASON FOR THE VSC TO KICK IN. THE VSC L...

Aug 9, 2016 Electronic Stability Control (esc) 153,537 mi

I OWN A 2004 LEXUS GX470. IN JUNE 2016, I WAS TURNING INTO A DRIVEWAY AND THE CAR VEHICLE STABILITY CONTROL SYSTEM KICKED IN AND CAUSED THE CAR TO JERK BACK AND FORTH, ALMOST CAUSING AN ACCIDENT. I WAS DRIVING AT A LOW SPEED AND IN IDEAL ROAD CONDITIONS, NO REASON FOR THE VSC TO KICK IN. THE VSC L...

Aug 9, 2016 Vehicle Speed Control 153,537 mi

I OWN A 2004 LEXUS GX470. IN JUNE 2016, I WAS TURNING INTO A DRIVEWAY AND THE CAR VEHICLE STABILITY CONTROL SYSTEM KICKED IN AND CAUSED THE CAR TO JERK BACK AND FORTH, ALMOST CAUSING AN ACCIDENT. I WAS DRIVING AT A LOW SPEED AND IN IDEAL ROAD CONDITIONS, NO REASON FOR THE VSC TO KICK IN. THE VSC L...

Aug 9, 2016 Electronic Stability Control (esc) 153,537 mi

I OWN A 2004 LEXUS GX470. IN JUNE 2016, I WAS TURNING INTO A DRIVEWAY AND THE CAR VEHICLE STABILITY CONTROL SYSTEM KICKED IN AND CAUSED THE CAR TO JERK BACK AND FORTH, ALMOST CAUSING AN ACCIDENT. I WAS DRIVING AT A LOW SPEED AND IN IDEAL ROAD CONDITIONS, NO REASON FOR THE VSC TO KICK IN. THE VSC L...

Oct 21, 2015 Suspension 85,000 mi

AT START UP THE REAR HEIGHT GOES UP AND STAYS UP. TOOK IT TO THE SHOP AND THEY MANUALLY BLED THE AIR. SAID SENSOR GO OUT ALL THE TIME AND COST A LOT TO REPLACE. CURRENTLY STAYING LEVEL BUT RIDES A LITTLE TIGHT. DEFINITELY DON'T WANT TO PAY $3000 FOR A FIX.

Oct 21, 2015 Suspension 85,000 mi

AT START UP THE REAR HEIGHT GOES UP AND STAYS UP. TOOK IT TO THE SHOP AND THEY MANUALLY BLED THE AIR. SAID SENSOR GO OUT ALL THE TIME AND COST A LOT TO REPLACE. CURRENTLY STAYING LEVEL BUT RIDES A LITTLE TIGHT. DEFINITELY DON'T WANT TO PAY $3000 FOR A FIX.

Jun 2, 2014 Air Bags 50,000 mi

THE DASH IS CRACKING ALL OVER THE PLACE(BETWEEN 20-30 PACES). THE MOST CRACKING HAS OCCURRED IN FRONT OF AND AROUND THE PASSENGERS AIRBAG. THIS IS PARTICULARLY CONCERNING BECAUSE I FEAR IT THE AIRBAG NEEDED TO DEPLOY, IT WOULD NOT PROPERLY DO SO, AND ALSO THAT IT MAY BE EXTRA DANGEROUS IF THE CRACKE...

Jun 2, 2014 Structure 50,000 mi

THE DASH IS CRACKING ALL OVER THE PLACE(BETWEEN 20-30 PACES). THE MOST CRACKING HAS OCCURRED IN FRONT OF AND AROUND THE PASSENGERS AIRBAG. THIS IS PARTICULARLY CONCERNING BECAUSE I FEAR IT THE AIRBAG NEEDED TO DEPLOY, IT WOULD NOT PROPERLY DO SO, AND ALSO THAT IT MAY BE EXTRA DANGEROUS IF THE CRACKE...

Jun 2, 2014 Air Bags 50,000 mi

THE DASH IS CRACKING ALL OVER THE PLACE(BETWEEN 20-30 PACES). THE MOST CRACKING HAS OCCURRED IN FRONT OF AND AROUND THE PASSENGERS AIRBAG. THIS IS PARTICULARLY CONCERNING BECAUSE I FEAR IT THE AIRBAG NEEDED TO DEPLOY, IT WOULD NOT PROPERLY DO SO, AND ALSO THAT IT MAY BE EXTRA DANGEROUS IF THE CRACKE...

Jun 2, 2014 Structure 50,000 mi

THE DASH IS CRACKING ALL OVER THE PLACE(BETWEEN 20-30 PACES). THE MOST CRACKING HAS OCCURRED IN FRONT OF AND AROUND THE PASSENGERS AIRBAG. THIS IS PARTICULARLY CONCERNING BECAUSE I FEAR IT THE AIRBAG NEEDED TO DEPLOY, IT WOULD NOT PROPERLY DO SO, AND ALSO THAT IT MAY BE EXTRA DANGEROUS IF THE CRACKE...

Mar 17, 2014 Structure 72,000 mi

THE DASHBOARD ON MY 2004 LEXUS GX 470 STARTED TO SHOW A FEW CRACKS BACK IN 2011. IT HAS PROGRESSIVELY GOTTEN WORSE. THE VEHICLE IS ALWAYS GARAGE-STORED. THIS APPEARS TO BE A REAL PROBLEM THAT LEXUS REFUSES TO TAKE RESPONSIBILITY FOR. *TR

Mar 17, 2014 Structure 72,000 mi

THE DASHBOARD ON MY 2004 LEXUS GX 470 STARTED TO SHOW A FEW CRACKS BACK IN 2011. IT HAS PROGRESSIVELY GOTTEN WORSE. THE VEHICLE IS ALWAYS GARAGE-STORED. THIS APPEARS TO BE A REAL PROBLEM THAT LEXUS REFUSES TO TAKE RESPONSIBILITY FOR. *TR

Jun 10, 2006 Suspension 1,000 mi

A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN ...

Jun 10, 2006 Power Train 1,000 mi

A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN ...

Jun 10, 2006 Engine And Engine Cooling 1,000 mi

A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN ...

Jun 10, 2006 Suspension 1,000 mi

A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN ...

Jun 10, 2006 Power Train 1,000 mi

A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN ...

Jun 10, 2006 Engine And Engine Cooling 1,000 mi

A CLUNKING NOISE HAPPENS ALMOST ALL TIMES WHEN COME TO A COMPLETE STOP. MY WIFE REPORTED PROBLEM TO DIFFERENT DEALERS AND PROBLEM HAS NOT BEEN RESOLVED EXCESSIVE ODORS SMELL LIKE REAR BRAKE PADS BURNED. REPORTED TO DIFFERENT LEXUS WITHOUT BEING FIXED UNTIL NOW. RECENTLY HEARING POPPING NOISE WHEN ...

Jun 2, 2006 Power Train 22,300 mi

WHEN DOWNHILL, VEHICLE SHIFTS DOWNWARD FROM D TO 4. MUST WAIT A FEW SECONDS BEFORE ACCELERATING, THEN VEHICLE SHIFTS BACK TO D. IF I ACCELERATE WHILE IN 4TH GEAR, VEHICLE WILL NOT SHIFT TO D. I HAVE SEEN AN IDENTICAL COMPLAINT FILED IN THIS SERVICE. *NM

Jun 2, 2006 Power Train 22,300 mi

WHEN DOWNHILL, VEHICLE SHIFTS DOWNWARD FROM D TO 4. MUST WAIT A FEW SECONDS BEFORE ACCELERATING, THEN VEHICLE SHIFTS BACK TO D. IF I ACCELERATE WHILE IN 4TH GEAR, VEHICLE WILL NOT SHIFT TO D. I HAVE SEEN AN IDENTICAL COMPLAINT FILED IN THIS SERVICE. *NM