16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 16 of 16
Jun 25, 2019 45,000 mi

I PURCHASED THIS 2006 LEXUS GX 470 IN OCTOBER 2005, FROM WESTSIDE LEXUS IN HOUSTON TEXAS. THE PAINT ON MY VEHICLE STARTED PEELING THREE YEARS AFTER I PURCHASED THE VEHICLE. IT GOT WORSE AS THE YEARS WENT BY. I CALLED LEXUS AND REPORTED THE PROBLEM, AND DIDN'T GET ANY HELP. I HAVE BEEN CALLING LEXUS EVERY YEAR SINCE I FIRST NOTICED THE PROBLEM, STILL WITHOUT ANY HELP FROM LEXUS. IT IS A SHAME THAT LEXUS IS NOT TRYING TO HELP ME, CONSIDERING I AM A LOYAL CUSTOMER. I FELT LEXUS SHOULD HAVE RECALLED THE VEHICLE. I HAVE SEEN SEVERAL 2005-2006 LEXUS GX 470 MODELS WITH SIMILAR PROBLEMS ON THE ROAD. IT APPEARS THE PROBLEM IS FROM LEXUS. I AM CALLING ON THE GOVERNMENT TO PLEASE ORDER LEXUS TO RECALL THESE VEHICLES. IT IS SAD THAT ONE SPENDS HARD-EARNED THOUSANDS OF DOLLARS TO PURCHASE A VEHICLE AND TO BE HAVING THESE SORTS OF ISSUES.

Jun 25, 2019 45,000 mi

I PURCHASED THIS 2006 LEXUS GX 470 IN OCTOBER 2005, FROM WESTSIDE LEXUS IN HOUSTON TEXAS. THE PAINT ON MY VEHICLE STARTED PEELING THREE YEARS AFTER I PURCHASED THE VEHICLE. IT GOT WORSE AS THE YEARS WENT BY. I CALLED LEXUS AND REPORTED THE PROBLEM, AND DIDN'T GET ANY HELP. I HAVE BEEN CALLING LEXUS EVERY YEAR SINCE I FIRST NOTICED THE PROBLEM, STILL WITHOUT ANY HELP FROM LEXUS. IT IS A SHAME THAT LEXUS IS NOT TRYING TO HELP ME, CONSIDERING I AM A LOYAL CUSTOMER. I FELT LEXUS SHOULD HAVE RECALLED THE VEHICLE. I HAVE SEEN SEVERAL 2005-2006 LEXUS GX 470 MODELS WITH SIMILAR PROBLEMS ON THE ROAD. IT APPEARS THE PROBLEM IS FROM LEXUS. I AM CALLING ON THE GOVERNMENT TO PLEASE ORDER LEXUS TO RECALL THESE VEHICLES. IT IS SAD THAT ONE SPENDS HARD-EARNED THOUSANDS OF DOLLARS TO PURCHASE A VEHICLE AND TO BE HAVING THESE SORTS OF ISSUES.

Dec 31, 2018 122,000 mi

TL* THE CONTACT OWNS A 2006 LEXUS GX470. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MOVED AROUND IN A CIRCULAR MOTION. WHENEVER THE VEHICLE DROVE OVER BUMPS IN THE ROAD, THE BODY TURNED WITH NO CONTROL. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S SPOUSE'S HOME. THE CONTACT CALLED NORTHEAST MOTOR CARS (664 MARKET STREET, PATERSON, NJ 07513, (973) 345-7000), BUT THE OWNER CLOSED THE DEALER AND MOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE FAILURE MILEAGE WAS 122,000. *DT CONSUMER STATED CAR IS STILL SITTING AT CONSUMER'S HOME. *JB

Dec 31, 2018 122,000 mi

TL* THE CONTACT OWNS A 2006 LEXUS GX470. THE CONTACT STATED THAT THE BODY OF THE VEHICLE MOVED AROUND IN A CIRCULAR MOTION. WHENEVER THE VEHICLE DROVE OVER BUMPS IN THE ROAD, THE BODY TURNED WITH NO CONTROL. THE VEHICLE WAS CURRENTLY PARKED AT THE CONTACT'S SPOUSE'S HOME. THE CONTACT CALLED NORTHEAST MOTOR CARS (664 MARKET STREET, PATERSON, NJ 07513, (973) 345-7000), BUT THE OWNER CLOSED THE DEALER AND MOVED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS ALSO INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V065000 (AIR BAGS). THE FAILURE MILEAGE WAS 122,000. *DT CONSUMER STATED CAR IS STILL SITTING AT CONSUMER'S HOME. *JB

Jun 4, 2018 68,000 mi

THE WHOLE DASH IS CRACK IN MORE THAN 8 PLACES.

Jun 4, 2018 68,000 mi

THE WHOLE DASH IS CRACK IN MORE THAN 8 PLACES.

Apr 13, 2015 89,000 mi

I HAVE A 2006 LEXUS GX470 THAT THE DASHBOARD IS CRACKING EVERYWHERE. IT'S JUST NOT MY LEXUS THAT HAVE THIS PROBLEM. EVERYONE I KNOW THAT HAVE THIS SUV HAVE THE SAME PROBLEM. LEXUS IS NOT DOING ANYTHING TO FIX THIS PROBLEM. IT IS THE MANUFACTURER DEFECT THAT NEEDS TO BE FIX. EVERYDAY I SEE MORE CRACK SHOWS UP IN DIFFERENT PLACES. I BELIEVE ONE DAY THIS DASHBOARD IS GOING TO COME APART. IT ISN'T VERY SAFE FOR ANYBODY. *TR

Apr 13, 2015 89,000 mi

I HAVE A 2006 LEXUS GX470 THAT THE DASHBOARD IS CRACKING EVERYWHERE. IT'S JUST NOT MY LEXUS THAT HAVE THIS PROBLEM. EVERYONE I KNOW THAT HAVE THIS SUV HAVE THE SAME PROBLEM. LEXUS IS NOT DOING ANYTHING TO FIX THIS PROBLEM. IT IS THE MANUFACTURER DEFECT THAT NEEDS TO BE FIX. EVERYDAY I SEE MORE CRACK SHOWS UP IN DIFFERENT PLACES. I BELIEVE ONE DAY THIS DASHBOARD IS GOING TO COME APART. IT ISN'T VERY SAFE FOR ANYBODY. *TR

Feb 5, 2015 81,000 mi

MY 2006 GX470'S DASH IS STARTING TO DISINTEGRATE IN FRONT OF MY EYES. FIRST ONE LITTLE LINE APPEARED ON MY DASH, IN FRONT OF THE PASSENGER AIRBAG, THEN A COUPLE WEEKS LATER A FEW MORE SHOWED UP, NOW THEY ARE STARTING TO TAKE OVER THE DASH AND IT HAS A STICKY SOFT TEXTURE TO IT LIKE IT IS MELTING. AT FIRST I THOUGHT IT WAS SOMETHING ON THE RAG I USED TO WIPE THE DASH AFTER THE CAR HAD BEEN WASHED, BUT IT HAS THIS ALMOST OILY SHEEN AND IS STICKY. MY FEAR IS, IF MY DASH IS BREAKING DOWN, THEN WHAT HAPPENS IF I GET INTO A FRONT END COLLISION AND THAT AIR BAG DEPLOYS? IS MY PASSENGER GOING TO END UP FRAGMENTS OF DASH BOARD EMBEDDING IN THEIR EYES OR FACE? THIS IS CLEARLY A SAFETY ISSUE! THIS CAR HAS BEEN MY BABY AND IS VERY WELL MAINTAINED. GARAGED KEPT AND PARKED IN THE SHADE... WHAT IS CAUSING THIS ISSUE? PLUS, IT IS WINTER TIME, AND THE CRACKS ARE MULTIPLYING AS WE SPEAK! *TR

Feb 5, 2015 81,000 mi

MY 2006 GX470'S DASH IS STARTING TO DISINTEGRATE IN FRONT OF MY EYES. FIRST ONE LITTLE LINE APPEARED ON MY DASH, IN FRONT OF THE PASSENGER AIRBAG, THEN A COUPLE WEEKS LATER A FEW MORE SHOWED UP, NOW THEY ARE STARTING TO TAKE OVER THE DASH AND IT HAS A STICKY SOFT TEXTURE TO IT LIKE IT IS MELTING. AT FIRST I THOUGHT IT WAS SOMETHING ON THE RAG I USED TO WIPE THE DASH AFTER THE CAR HAD BEEN WASHED, BUT IT HAS THIS ALMOST OILY SHEEN AND IS STICKY. MY FEAR IS, IF MY DASH IS BREAKING DOWN, THEN WHAT HAPPENS IF I GET INTO A FRONT END COLLISION AND THAT AIR BAG DEPLOYS? IS MY PASSENGER GOING TO END UP FRAGMENTS OF DASH BOARD EMBEDDING IN THEIR EYES OR FACE? THIS IS CLEARLY A SAFETY ISSUE! THIS CAR HAS BEEN MY BABY AND IS VERY WELL MAINTAINED. GARAGED KEPT AND PARKED IN THE SHADE... WHAT IS CAUSING THIS ISSUE? PLUS, IT IS WINTER TIME, AND THE CRACKS ARE MULTIPLYING AS WE SPEAK! *TR

Jan 21, 2015 99,000 mi

NOTED SEVERAL CRACKS ACROSS DASHBOARD AND IS DISINTEGRATING. LEXUS NOT HELPFUL SUBSEQUENT STORIES ON ABC ACTION NEWS TAMPA OF KNOWN PROBLEM WITH DASHES. *TR

Jan 21, 2015 99,000 mi

NOTED SEVERAL CRACKS ACROSS DASHBOARD AND IS DISINTEGRATING. LEXUS NOT HELPFUL SUBSEQUENT STORIES ON ABC ACTION NEWS TAMPA OF KNOWN PROBLEM WITH DASHES. *TR

Aug 28, 2014

APPROXIMATELY ONE YEAR AGO, SEVERAL HAIRLINE CRACKS STARTED TO APPEAR ON THE DASHBOARD OF MY LEXUS 2006 GX470. THESE CRACKS QUICKLY SPREAD AND ARE NOW COVERING MOST OF THE DASHBOARD. IN ADDITION, THE DASHBOARD FEELS LIKE IT IS MELTING OR HAS BECOME VERY STICKY TO THE TOUCH AS TINY LITTLE PIECES WILL CHIP AWAY OR INDENT AT THE SLIGHTEST TOUCH. THIS VEHICLE IS GARAGE KEPT WITH A CUSTOM SUNSHADE PURCHASED FROM LEXUS BEING USED EVERY TIME THE VEHICLE IS PARKED OUTSIDE. THE VEHICLE CURRENTLY HAS JUST OVER 100,000 MILES WITH NO EXTENDED WARRANTY. LEXUS OF TAMPA BAY WAS CONTACTED IN OCTOBER OF 2013 AND I WAS TOLD BY A SERVICE MANAGER ([XXX]) THAT TOYOTA IS AWARE OF THIS PROBLEM, BUT THAT LEXUS WILL NOT CONTRIBUTE TO REPLACE. THE COST OF A NEW DASHBOARD QUOTED WAS $1822.26, NOT INCLUDING LABOR. THE CRACKS ARE STARTING TO DEVELOP INTO LARGER SPLITS WHICH ARE RUNNING THE ENTIRE LENGTH OF THE DASHBOARD AND ARE COVERING THE ENTIRE FACE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 28, 2014

APPROXIMATELY ONE YEAR AGO, SEVERAL HAIRLINE CRACKS STARTED TO APPEAR ON THE DASHBOARD OF MY LEXUS 2006 GX470. THESE CRACKS QUICKLY SPREAD AND ARE NOW COVERING MOST OF THE DASHBOARD. IN ADDITION, THE DASHBOARD FEELS LIKE IT IS MELTING OR HAS BECOME VERY STICKY TO THE TOUCH AS TINY LITTLE PIECES WILL CHIP AWAY OR INDENT AT THE SLIGHTEST TOUCH. THIS VEHICLE IS GARAGE KEPT WITH A CUSTOM SUNSHADE PURCHASED FROM LEXUS BEING USED EVERY TIME THE VEHICLE IS PARKED OUTSIDE. THE VEHICLE CURRENTLY HAS JUST OVER 100,000 MILES WITH NO EXTENDED WARRANTY. LEXUS OF TAMPA BAY WAS CONTACTED IN OCTOBER OF 2013 AND I WAS TOLD BY A SERVICE MANAGER ([XXX]) THAT TOYOTA IS AWARE OF THIS PROBLEM, BUT THAT LEXUS WILL NOT CONTRIBUTE TO REPLACE. THE COST OF A NEW DASHBOARD QUOTED WAS $1822.26, NOT INCLUDING LABOR. THE CRACKS ARE STARTING TO DEVELOP INTO LARGER SPLITS WHICH ARE RUNNING THE ENTIRE LENGTH OF THE DASHBOARD AND ARE COVERING THE ENTIRE FACE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Aug 11, 2014 90,000 mi

THE LEATHERY TYPE MATERIAL THAT COVERS DASHBOARD IS MELTING. IT IS VERY SOFT TO THE TOUCH AND EXTREMELY HOT AND STICKY IN SUNLIGHT. THIS MATERIAL HAS CRACKS THAT CONTINUES TO SPLIT AROUND INSTRUMENT PANELS IN MY CAR. PLEASE HELP..... *TR

Aug 11, 2014 90,000 mi

THE LEATHERY TYPE MATERIAL THAT COVERS DASHBOARD IS MELTING. IT IS VERY SOFT TO THE TOUCH AND EXTREMELY HOT AND STICKY IN SUNLIGHT. THIS MATERIAL HAS CRACKS THAT CONTINUES TO SPLIT AROUND INSTRUMENT PANELS IN MY CAR. PLEASE HELP..... *TR