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Complaints

Showing 20 of 32
Jun 13, 2019 Suspension 150,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND SWAYED BACK AND FORTH. THE VEHICLE WAS TAKEN TO TOWSON LEXUS (1040 YORK RD, TOWSON, MD) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL...

Jun 13, 2019 Suspension 150,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME UNSTABLE AND SWAYED BACK AND FORTH. THE VEHICLE WAS TAKEN TO TOWSON LEXUS (1040 YORK RD, TOWSON, MD) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS UNDETERMINED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAIL...

Jun 5, 2019 Air Bags 158,000 mi

TAKATA RECALL CAR RIDE WAS LIKE RIDING A WILD BRONCO

Jun 5, 2019 Air Bags 158,000 mi

TAKATA RECALL CAR RIDE WAS LIKE RIDING A WILD BRONCO

Nov 15, 2017 Power Train 85,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043 (781) 210-5200) WHERE IT WAS DIAGNOSE...

Nov 15, 2017 Power Train 85,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE DRIVING, THE CONTACT HEARD A CLUNKING NOISE COMING FROM THE REAR OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043 (781) 210-5200) WHERE IT WAS DIAGNOSE...

Mar 23, 2014 Service Brakes Crash 58,000 mi

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE ...

Mar 23, 2014 Air Bags Crash 58,000 mi

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE ...

Mar 23, 2014 Vehicle Speed Control Crash 58,000 mi

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE ...

Mar 23, 2014 Service Brakes Crash 58,000 mi

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE ...

Mar 23, 2014 Air Bags Crash 58,000 mi

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE ...

Mar 23, 2014 Vehicle Speed Control Crash 58,000 mi

I WAS DRIVING AND MERGING FROM THE LOCAL LANES ON MARYLAND I-270 SB TO THE MAIN LANES. IN ORDER TO MOVE SLOWLY FROM ONE LANE TO ANOTHER, I APPLIED THE BRAKES TO SLOW DOWN AND MOVE TO THE LANE ON MY LEFT. WHEN I APPLIED THE BRAKE, I HEARD A STRANGE SOUND AND THE VEHICLE JERKED VIOLENTLY. THE VEHICLE ...

Apr 29, 2013 Electrical System 59,475 mi

I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN IN THE KEY IGNITION, I NOTICED THAT THE STEERING WHEEL HADN'T LOCKED IN PLACE. I TRIED TWO OTHER KEYS AND FINALLY THE IGNITION TURNED AND THE CAR STARTED. I DROVE TO MY DESTINATION AND TURNED OFF THE CAR AND LOCKED THE DOORS. I WENT OUT TO RESTA...

Apr 29, 2013 Electrical System 59,475 mi

I TRIED TO START MY CAR AND THE KEY WOULD NOT TURN IN THE KEY IGNITION, I NOTICED THAT THE STEERING WHEEL HADN'T LOCKED IN PLACE. I TRIED TWO OTHER KEYS AND FINALLY THE IGNITION TURNED AND THE CAR STARTED. I DROVE TO MY DESTINATION AND TURNED OFF THE CAR AND LOCKED THE DOORS. I WENT OUT TO RESTA...

May 10, 2011 Service Brakes, Hydraulic 35,000 mi

FOR THE THIRD TIME, THE BRAKES ON OUR 2008 LEXUS GX FAILED. THIS TIME, WHEN PUT IN REVERSE IN THE GARAGE, THE CAR IMMEDIATELY STARTED MOVING--HITTING OUR GARAGE DOOR AS IT WAS GOING UP. THE CAR THEN CONTINUED ANOTHER 40 FEET, INTO A RETAINING WALL--REPEATED PRESSING OF THE BRAKES DID NOTHING--AS I...

May 10, 2011 Service Brakes, Hydraulic 35,000 mi

FOR THE THIRD TIME, THE BRAKES ON OUR 2008 LEXUS GX FAILED. THIS TIME, WHEN PUT IN REVERSE IN THE GARAGE, THE CAR IMMEDIATELY STARTED MOVING--HITTING OUR GARAGE DOOR AS IT WAS GOING UP. THE CAR THEN CONTINUED ANOTHER 40 FEET, INTO A RETAINING WALL--REPEATED PRESSING OF THE BRAKES DID NOTHING--AS I...

Oct 29, 2010 Service Brakes, Hydraulic

2008 LEXUS GX470. S10 APPROPRIATE HANDLING- EMAIL TO THE SECRETARY FROM RE TOYOTA LEXUS PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING 65 MPH HE SUDDENLY CAME UPON OTHER VEHICLES AHEAD OF HIM. HE WAS ABLE TO STOP IN TIME, BUT SOMETHING MISFIRED IN THE ABS AND THE VEHICLE WENT INTO A BUCKING MODE. ...

Oct 29, 2010 Service Brakes, Hydraulic

2008 LEXUS GX470. S10 APPROPRIATE HANDLING- EMAIL TO THE SECRETARY FROM RE TOYOTA LEXUS PROBLEMS *TGW THE CONSUMER STATED WHILE DRIVING 65 MPH HE SUDDENLY CAME UPON OTHER VEHICLES AHEAD OF HIM. HE WAS ABLE TO STOP IN TIME, BUT SOMETHING MISFIRED IN THE ABS AND THE VEHICLE WENT INTO A BUCKING MODE. ...

Jun 1, 2010 Service Brakes, Electric

ON MARCH 22, 2010, WHILE BACKING OUT OF OUR GARAGE, OUR LEXUS GX470 EXPERIENCED A BRAKE FAILURE. THE DRIVER, [XXX], EVEN OPENED THE DRIVER'S SIDE DOOR AND PUT HER FOOT DOWN TO TRY TO STOP THE CAR. INSTEAD THE DOOR WAS ALSO DAMAGED WHEN THE CAR HIT A RETAINING WALL. LATER THAT SAME DAY, THE BRAK...

Jun 1, 2010 Service Brakes, Electric

ON MARCH 22, 2010, WHILE BACKING OUT OF OUR GARAGE, OUR LEXUS GX470 EXPERIENCED A BRAKE FAILURE. THE DRIVER, [XXX], EVEN OPENED THE DRIVER'S SIDE DOOR AND PUT HER FOOT DOWN TO TRY TO STOP THE CAR. INSTEAD THE DOOR WAS ALSO DAMAGED WHEN THE CAR HIT A RETAINING WALL. LATER THAT SAME DAY, THE BRAK...

Apr 27, 2010 Vehicle Speed Control Crash

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKES, THE VEHICLE ABNORMALLY SURGED FORWARD RESULTING IN A CRASH. THE VEHICLE WAS TOWED TO AN AUTHORIZED LEXUS DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Apr 27, 2010 Vehicle Speed Control Crash

TL* THE CONTACT OWNS A 2008 LEXUS GX470. WHILE PARKING THE VEHICLE AND APPLYING THE BRAKES, THE VEHICLE ABNORMALLY SURGED FORWARD RESULTING IN A CRASH. THE VEHICLE WAS TOWED TO AN AUTHORIZED LEXUS DEALER TO BE EXAMINED. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.

Feb 23, 2010 Service Brakes, Electric

LEXUS GX 470 ONE OCCURRENCE A HESITANCE BETWEEN THE TIME THE BRAKE WAS APPLIED AND ACTUAL BRAKING OCCURRED UNDER NORMAL BRAKING CIRCUMSTANCES ON A CURVY ROAD. *TR

Feb 23, 2010 Service Brakes, Electric

LEXUS GX 470 ONE OCCURRENCE A HESITANCE BETWEEN THE TIME THE BRAKE WAS APPLIED AND ACTUAL BRAKING OCCURRED UNDER NORMAL BRAKING CIRCUMSTANCES ON A CURVY ROAD. *TR

Feb 10, 2010 Service Brakes, Hydraulic 30,000 mi

I OWN A 2008 LEXUS GX 470, THERE IS A PROBLEM WITH THE BRAKES. THE VEHICLE HAD TO BE TAKEN TO THE SHOP AND THE BRAKING SYSTEM WORKED ON TWO SEPARATE TIMES, BECAUSE THE BRAKES HAD WARPED. AT SPEEDS EXCEEDING 50 MILES AN HOUR THE STEERING WHEEL WOULD START SHAKING UNCONTROLLABLY. *TR

Feb 10, 2010 Service Brakes, Hydraulic 30,000 mi

I OWN A 2008 LEXUS GX 470, THERE IS A PROBLEM WITH THE BRAKES. THE VEHICLE HAD TO BE TAKEN TO THE SHOP AND THE BRAKING SYSTEM WORKED ON TWO SEPARATE TIMES, BECAUSE THE BRAKES HAD WARPED. AT SPEEDS EXCEEDING 50 MILES AN HOUR THE STEERING WHEEL WOULD START SHAKING UNCONTROLLABLY. *TR

Nov 30, 2009 Service Brakes, Hydraulic Crash 2,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX 470. HE HAD TO USE GREAT FORCE TO THE BRAKE PEDAL, IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A COUPLE MONTHS LATER, AN IDENTICAL FAILURE OCCURRED. CONSEQUENTLY HE R...

Nov 30, 2009 Vehicle Speed Control Crash 2,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX 470. HE HAD TO USE GREAT FORCE TO THE BRAKE PEDAL, IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A COUPLE MONTHS LATER, AN IDENTICAL FAILURE OCCURRED. CONSEQUENTLY HE R...

Nov 30, 2009 Service Brakes, Hydraulic Crash 2,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX 470. HE HAD TO USE GREAT FORCE TO THE BRAKE PEDAL, IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A COUPLE MONTHS LATER, AN IDENTICAL FAILURE OCCURRED. CONSEQUENTLY HE R...

Nov 30, 2009 Vehicle Speed Control Crash 2,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS GX 470. HE HAD TO USE GREAT FORCE TO THE BRAKE PEDAL, IN ORDER FOR THE VEHICLE TO STOP. THE VEHICLE WAS TAKEN TO THE DEALERSHIP AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. A COUPLE MONTHS LATER, AN IDENTICAL FAILURE OCCURRED. CONSEQUENTLY HE R...

May 10, 2008 Equipment

I PURCHASED A NEW LEXUS GX 470 IN NOVEMBER 2007. IT ALWAYS SMELLED MUSTY. I TOOK IT TO DEALER TWO TIMES AND A 3RD PARTY MECHANIC ONCE. LEXUS TOLD ME IT WAS MOLD BUILD UP IN AC UNIT. THEY SAID IT OCCURRED BECAUSE I PUT THE AIR FLOW ON INTERIOR AIR FLOW ONLY. ME AND MY 2 CHILDREN HAVE HAD ASTHMA ...

May 10, 2008 Equipment

I PURCHASED A NEW LEXUS GX 470 IN NOVEMBER 2007. IT ALWAYS SMELLED MUSTY. I TOOK IT TO DEALER TWO TIMES AND A 3RD PARTY MECHANIC ONCE. LEXUS TOLD ME IT WAS MOLD BUILD UP IN AC UNIT. THEY SAID IT OCCURRED BECAUSE I PUT THE AIR FLOW ON INTERIOR AIR FLOW ONLY. ME AND MY 2 CHILDREN HAVE HAD ASTHMA ...