2010 LEXUS HS 250 HYBRID Electrical System Problems

The contact owns a 2010 Lexus HS250 Hybrid. The contact stated that while her daughter was attempting to reverse, the vehicle would not accelerate. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the transaxle assembly needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed that the vehicle had experienced the failure listed in NHTSA Campaign Number: 17V619000 (Electrical System) for which the vehicle was previously repaired. The manufacturer stated that the warranty for the repair had expired. The failure mileage was 1,030.

Mileage: 1,030

The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving on rough pavement and applying the brake, the vehicle jolted forward nearly crashing into another vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The mechanic found no failure with the vehicle. The contact was informed that the VIN was not included in NHTSA Campaign Number: 10V039000 (Service Brakes, Air). The contact indicated that the vehicle had experienced the failure listed in the recall. Also, while driving the engine light suddenly illuminated and the vehicle should off. The vehicle was towed to the local dealer who diagnosed that the engine battery had failed. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 17V619000 (Electrical System). The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

Mileage: 75,000

TL* THE CONTACT OWNS A 2010 LEXUS HS250 HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, WITHOUT WARNING, THE VEHICLE HESITATED WHILE ACCELERATING. THE CONTACT HAD TAKEN THE VEHICLE TO DON MOORE TOYOTA (4216 FREDERICA ST, OWENSBORO, KY 42301) AND KENNY KENT LEXUS (5600 DIVISION ST, EVANSVILLE, IN 47715) WHERE THE MECHANICS WERE UNABLE TO DUPLICATE THE FAILURE. THE CONTACT ALSO STATED THAT THE CHECK HYBRID SYSTEM WARNING MESSAGE RECENTLY APPEARED ON THE INSTRUMENT PANEL WHILE THE VEHICLE WAS PARKED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO A LEXUS DEALER FOR ASSISTANCE. UPON INVESTIGATION, THE CONTACT LINKED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 220,000.

Mileage: 220,000

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT STATED THAT THE BATTERY WAS REPLACED TWICE. THE VEHICLE WAS TAKEN TO LOCAL DEALER LEXUS OF ROSEVILLE LOCATED AT 300 AUTOMALL DR, ROSEVILLE, CA 95661, (916) 472-7400, WHERE IT WAS DIAGNOSED WITH NEEDING TO HAVE THE BATTERY REPLACED. THE VEHICLE WAS REPAIRED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 100,000. *DT*DT*JB*JS

Mileage: 100,000

HARD BRAKE PEDAL - BRAKE BOOSTER PUMP MAY HAVE BEEN MANUFACTURED IMPROPERLY HARD TO STOP. VEHICLE NOT SAFE TO DRIVE. THERE IS A RECALL FOR SIMILAR TOYOTAS VEHICLES.

Mileage: 100,078

2010 LEXUS HS 250H START MALFUNCTION, ALL LIGHTS FLICKERING THEN NOTHING. ATTEMPTED JUMPING THE 12V BATTERY OFF BUT THAT DID NOT WORK, ATTEMPTED REPLACING KEY FOB BATTERY AND THAT DID NOT WORK. NOW THERE IS NO LIGHTS OR ELECTRICITY THE ONLY LIGHTS THAT FLICKER ARE THE P LIGHT WHICH STROBES SLIGHTLY AND WHEN THE BRAKE IS PLAYED WITH (DEPRESSED AND LET OUT SEVERAL TIMES) I CAN GET THE LIGHT "KEY NOT DETECTED" AND THE "TRIANGLE WITH THE !" TO COME ON. THEN WHEN I HOLD FOB TO THE POWER BUTTON IT WILL SAY, "DEPRESS BRAKE AND PUSH POWER BUTTON TO START CAR" HOWEVER THAT DOES NOT WORK. CAR WAS STATIONARY IN PARK IN GARAGE AND HAD BEEN DRIVEN NOT EVEN 45 MINUTES PRIOR.

Mileage: 160,395

TAKATA RECALL: I'VE HAD 2 INCIDENTS WHERE ALL FOUR OF MY CAR WINDOWS WERE DOWN. ALSO MY MOONROOF WINDOW WAS OPEN. I ASSUME THEY WENT DOWN BY THEMSELVES. THE CAR WAS PARKED. I'D GO OUT TO MY CAR. MY CAR WAS LOCKED. I ALWAYS LOCK IT AND NOTHING APPEARED TO BE STOLEN OR BROKEN. THE FIRST INCIDENT HAPPENED AROUND THE TIME THERE WAS A RECALL ON THE CAR FOR POTENTIAL HYBRID SYSTEM FAILURE. I DIDN'T KNOW IF IT HAD TO DO SOMETHING WITH THAT BUT I TOOK IT INTO A LEXUS DEALERSHIP TO GET IT FIXED FOR THE RECALL. IT DIDN'T HAPPEN AFTER THAT AGAIN UNTIL DECEMBER OF 2018. SO BOTH TIMES I HAD LOCKED MY CAR, CAME BACK TO MY CAR EVENTUALLY, AND SAW MY WINDOWS WERE DOWN. DIFFERENT HEIGHTS. NOTHING WAS TAKEN OR BROKEN.

Mileage: 130,000

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A LOSS OF ENGINE POWER AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO LEXUS OF MELBOURNE (6927 BROMLEY DR., MELBOURNE, FL 32940) WHERE IT WAS DIAGNOSED THAT THE HYBRID TRANSAXLE ASSEMBLY FAILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000. THE VIN WAS NOT AVAILABLE.

Mileage: 81,000

ON 9/29/2017 WHILE TURNING LEFT AT NIGHT IN A DARK ROAD ALL INTERIOR AND EXTERIOR LIGHTS WENT OUT. WE CRASHED INTO WALL BESIDE THE CITY STREET AND OUR CAR WAS TOTALED. WE FILED A CLAIM WITH LEXUS AT THAT TIME. A RECALL NOTICE FOR THIS PROBLEM CAME IN DECEMBER. ON DECEMBER 22,2017, LEXUS STATED IN LETTER FROM THEIR LEGAL DEPARTMENT THAT LEXUS HAD NO RESPONSIBILITY. THEY WERE ABLE TO START THE CAR AND TURN ON THE LIGHTS ON NOVEMBER 14, 2017 WHEN AN INSPECTION OF THE VEHICLE WAS MADE. THE URGENT SAFETY RECALL DESCRIBED WHAT WE EXPERIENCED. NO ADEQUATE EXPLANATION FOR THE FAILURE OF OUR ELECTRICAL SYSTEMS

Mileage: 66,780

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V619000 (ELECTRICAL SYSTEM). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED SOUTH BAY LEXUS (24777 CRENSHAW BLVD, TORRANCE, CA 90505, PHONE: (310) 325-9999) AND WAS INFORMED THAT THE REPAIR WOULD BE COMPLETED IN FEBRUARY OF 2018. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 131,000. PARTS DISTRIBUTION DISCONNECT.

Mileage: 131,000

REAR WINDOW BREAK LIGHT (LIGHT IN THE MIDDLE OF REAR VEHICLE WINDOW) STOPS LIGHTING STARTING 2015. WHEN THE VEHICLE IS IN THE BREAKING MOTION, THE REAR WINDOW BREAK LIGHT IS DEAD AND DOES NOT TURN RED.

Mileage: 36,750

I'M JUST OVER 100K MILES AND MY LEXUS HAD A "CHECK HYBRID SYSTEM" LIGHT AS I WAS DRIVING ON THE FREEWAY AND COMPLETELY LOST POWER IN MY VEHICLE ON THE FREEWAY GOING ABOUT 65 MPH. ALL WARNING LIGHTS CAME ON AND I WAS UNABLE TO ACCELERATE OR PUT THE CAR IN DRIVE. I HAD TO PULL OVER AND PUT ON MY HAZARDS ON A VERY BUSY FREEWAY. I TOOK MY CAR TO MY LOCAL LEXUS SERVICE CENTER AND THEY INFORMED ME THAT I HAVE AN "INTERNAL TRANSAXLE SHORT" AND THE ENTIRE TRANSAXLE NEEDS TO BE REPLACED FOR THE COST OF AROUND $7,000. LEXUS INFORMED ME THEY ACTUALLY DIDN'T IDENTIFY THE ISSUE OR CAUSE AND SIMPLY CALLED IT A "GLITCH". COULD BE CONNECTED TO THE WIRING OR ELECTRICAL SYSTEM, BUT THEIR ANSWER WAS TO JUST COMPLETELY CHANGE OUT THE SYSTEM INSTEAD OF ACTUALLY FIX THE PROBLEM AND AT GREAT COST TO ME. THIS COULD ALSO BE RELATED TO THE ONGOING HYBRID BATTERY ISSUES THAT HAPPEN AROUND 100K MILES, BUT THEY SAID THEY WOULDN'T KNOW UNTIL THIS FIX WAS MADE.

Mileage: 107,000

MY ACCIDENT WAS CAUSED BY UNINTENDED ACCELERATION. AS I WAS SLOWLY TURNING RIGHT INTO A PARKING PLACE, THE CAR SUDDENLY ACCELERATED AND CRASHED INTO A BRICK BUILDING. THE FORCE OF THE CRASH CAUSED THE AIR BAGS TO DEPLOY. THERE WAS SO MUCH DAMAGE TO THE CAR THAT IT WAS A TOTAL LOSS. AFTER THE CRASH I OBTAINED THE EVENT DATA RECORDER (EDR) READING FROM A CONTRACTOR HIRED BY TOYOTA. IT SHOWED THAT FOR THE LAST 5 SECONDS BEFORE THE CRASH, I WAS APPLYING VERY LIGHT PRESSURE TO THE GAS PEDAL UP UNTIL THE LAST .8 SECONDS. FOR THE LAST .8 SECONDS THE EDR SHOWS THAT MY FOOT WAS ON THE BREAK AND THE THROTTLE WAS AT NEARLY MAXIMUM VALUE. DURING THE LAST .8 SECONDS THE CAR WENT FROM 5 MPH TO 9.9 MPH AND THE ENGINE RPM WENT FROM 1200 TO 2800. I DID NOT APPLY PRESSURE TO THE GAS PEDAL AT THIS TIME. I WAS APPLYING PRESSURE TO THE BREAK PEDAL. THIS IS A CASE OF UNINTENDED ACCELERATION CAUSED BY FAULTY ELECTRONIC THROTTLE CONTROL (ETC) SOFTWARE. SINCE THE EDR GETS IT DATA FROM THE ETC SOFTWARE AND NOT THE GAS PEDAL ITSELF, IT IS MOST LIKELY THAT THE SOFTWARE WAS A FAULT, AS I WAS NOT APPLYING THE GAS DURING THE LAST SECOND BEFORE THE ACCIDENT. IT WOULD BE IMPOSSIBLE FOR ME TO APPLY FULL PRESSURE TO THE GAS PEDAL WHILE APPLYING THE BREAKS AT THE SAME TIME ON THIS CAR. FIRST OF ALL MY SHOE WIDTH IS SMALLER THAN THE SPACE BETWEEN BREAK AND GAS PEDALS. FURTHERMORE THE BREAK PEDAL IS ABOVE THE GAS PEDAL MAKING IT NEARLY IMPOSSIBLE FOR ANYONE TO APPLY THE BREAKS AND FLOOR THE GAS AT THE SAME TIME. THIS IS A CASE OF FAILED ELECTRONIC CONTROL SOFTWARE, WHICH HAS BEEN IDENTIFIED IN SEVERAL LAWSUITS THAT TOYOTA HAS LOST RECENTLY. IN SPITE OF ALL THESE LOST CASES, A LOST CLASS-ACTION LAWSUIT, AND NUMEROUS DOCUMENTED ACCIDENTS WITH NHTSA, TOYOTA HAS DONE NOTHING TO FIX THE PROBLEM, WHICH IS FAULTY ELECTRONIC THROTTLE CONTROL SOFTWARE.

Mileage: 75,000

I HAD PARKED THE CAR IN A GROCERY STORE PARKING SPOT BETWEEN TWO CARS AND HAD MY FOOT ON THE BRAKE. I WAS ABOUT TO SHUT OFF THE IGNITION WHEN THE CAR SUDDENLY MOVED FORWARD. INTUITIVELY, I PRESSED HARDER ON THE BRAKE, BUT THE CAR SPEEDED UP, JUMPED OVER TWO PARKING BARRIERS, TRAVELLED ABOUT 50 FEET AT HIGH SPEED, HIT THE BACK OF ANOTHER CAR, A HONDA ODYSSEY VAN WITH SUFFICIENT FORCE THAT THE HONDA ITSELF JUMPED OVER A PARKING BARRIER AND A CURVE AND HIT A PILLAR IN A BUILDING'S VERANDA. MY CAR THEN STOPPED AND THEN I TURNED OFF THE IGNITION. MY CAR THUS EXPERINCED UNINTENDED ACCELERATION AND, IN SPITE OF JUMPING OVER PARKING BARRIERS AND HITTING ANOTHER CAR WITH SUBSTANTIAL FORCE, THE AIR BAGS WERE NOT DEPLOYED. I HAVE BRUISES FROM THE SEAT BELT TIGHTENING OVER MY BODY AND THE OWNER OF THE HONDA ODYSSEY, WHO WAS ABOUT TO GET IN HIS CAR AND WAS THROWN BACK TO THE GROUND, HAS A FRACTURE IN THE TAIL BONE AREA OF HIS BACK. *TT

Mileage: 25,000

I WAS PARALLEL PARKING THE CAR. I PULLED ALONGSIDE THE CURB BEHIND A VOLVO AND STOPPED THE CAR. WITH THE CAR STOPPED AND MY FOOT ON THE BRAKE I MOVED MY RIGHT HAND TO PRESS THE PARK BUTTON AND TO MY SURPRISE THE CAR LEAPED (5 FEET) FORWARD INTO THE VOLVO CAUSING DAMAGE TO MY CAR (HOOD, GRILL, BUMPER AND RIGHT QUARTER PANEL) AND THE VOLVO (REAR END). THE GAS ENGINE WAS NOT RUNNING WHEN I WAS PARKING ONLY THE ELECTRIC ENGINE WAS RUNNING. WE WERE FORTUNATE THAT MY WIFE, SON AND I WERE NOT INJURED. THEY WILL NOT GET BACK IN THIS CAR AGAIN. I BOUGHT THE CAR NEW AND HAVE BEEN DRIVING IT FOR A LITTLE OVER 2 YEARS. *TR

Mileage: 25,000