2010 LEXUS HS 250 HYBRID Service Brakes Problems

The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH in traffic, he depressed the brake pedal for slowing traffic ahead however, the brake pedal became firm and failed to respond as needed. The contact stated he depressed the brake pedal with more force and the vehicle started slowing down but did not stop as needed. The contact felt as if the brake pedal was jammed. The contact stated that the ABS and check brake lights were illuminated. The contact stated that the vehicle failed to stop as needed and only the forward movement of the vehicles in front kept him from crashing into the vehicle. The contact had the vehicle towed to an independent mechanic where it was diagnosed and determined that the brake booster needed to be replaced. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The contact and the independent mechanic researched online and related the failure to NHTSA Campaign Number: 13V235000 (Service Brakes). The failure mileage was approximately 193,000.

Mileage: 193,000

The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while her daughter was driving at an undisclosed speed, the brake pedal was depressed but felt stiff and the vehicle failed to respond. There was no warning light illuminated. The contact's daughter swerved between vehicles to prevent a crash. The contact's daughter continuously depressed the brake pedal until the vehicle responded. The contact's daughter veered to the side of the road. The vehicle was towed to an independent mechanic who informed the contact that the brake booster pump had failed. The vehicle was then towed to the dealer, where it was diagnosed that the brake booster pump had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was informed that the VIN was not included in NHTSA Campaign Number: 13V235000 (Service Brakes). The failure mileage was approximately 150,000.

Mileage: 150,000

The contact owns a 2010 Lexus HS 250 HYBRID. The contact stated that while driving approximately 20 MPH and attempting to apply the brake, the brake pedal went to the floor and failed to stop the vehicle. The vehicle began to swerve and displayed a tugging with the steering wheel. The contact was able to turn into a grassy area to the right where the vehicle eventually stopped. The brake master warning light, brake warning light, electronic brake control, ABS, and traction control warning lights are illuminated. The vehicle had begun making a humming then grinding noise. The failure reoccurred intermittently while driving at various speeds and more consistently. The contact learned that the failure was an indication that the actuator had failed. The contact had not taken the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 110,000.

Mileage: 110,000

The contact owns a 2010 Lexus HS250 Hybrid. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal to avoid traffic however, the brake pedal felt loosened and the vehicle started to swerve from the left to the right. Additionally, the contact stated that the steering wheel was loose causing the vehicle to swerve from left to right. The contact stated that the ABS, brakes, and an unknown warning light was illuminated. The contact stopped the vehicle and drove back to her residence. The contact had not taken the vehicle to a local dealer or independent mechanic to be diagnosed. The contact stated that the failure persisted. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 161,000.

Mileage: 161,000

The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while driving and depressing the brake pedal, the pedal extended to the floor causing the braking distance to be extended. The vehicle was taken to an independent mechanic who diagnosed that ABS booster was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer and local dealer were not notified of the failure. The approximate failure mileage was 197,000.

Mileage: 197,000

The contact owns a 2010 Lexus HS 250 Hybrid. The contact stated that while his wife was driving approximately 45-50 MPH, the brake pedal was depressed but felt soft. The brake warning light, the ABS warning light, and the speed warning light were illuminated. The contact’s wife veered to the side of the road. The vehicle was towed to the contact’s residence. The vehicle was then taken to the dealer who diagnosed that the brake accumulator needed to be replaced. The contact referenced NHTSA Campaign Number: 13V235000 (Service Brakes). The manufacturer was not notified of the failure. The vehicle was not repaired. The approximate failure mileage was 145,900.

Mileage: 145,900

HARD BRAKE PEDAL - BRAKE BOOSTER PUMP MAY HAVE BEEN MANUFACTURED IMPROPERLY HARD TO STOP. VEHICLE NOT SAFE TO DRIVE. THERE IS A RECALL FOR SIMILAR TOYOTAS VEHICLES.

Mileage: 100,078

2010 LEXUS 250HS BRAKE ACTUATOR. DRIVING ALONG A CITY STREET GOING 55 MPH. SLOWING DOWN TO APPROACH A STOP LIGHT. IMMEDIATELY AFTER DEPRESSING BRAKE PEDAL THE RED BRAKE LIGHT AND ABS LIGHT COMES ON. MY PEDAL GOES STRAIGHT TO THE FLOOR AND I HAVE NO BRAKES AND ALMOST CRASHED MY CAR INTO THE REAR END OF ANOTHER CAR. I HAD TO HIT THE CA SHIFTER INTO B MODE AND FLY INTO THE GRASS TO STOP. THERE WAS A CANAL RIGHT THERE I ALMOST WENT INTO. THIS WAS A RECALL IN 2010 AND VIN SPECIFIC. I HAVE READ A MILLION FORUMS THAT THIS IS A CHRONIC ISSUE WITH THIS CAR. MY CER HAS 81,000 MILES ONLY. LEXUS CORPORATE SAID THEY WILL NOT COVER THE 2,400 PART/LABOR. I THINK THIS IS EXTREMELY DANGEROUS SAFETY ISSUE THAT THIS PART CAN GO OUT WHILE DRIVING. I DRIVE OVER A HIGH BRIDGE TO GET TO WORK. WHAT WOUND THEY HAVE DONE WHEN GETTING A LAW SUIT WHEN I'M BELLY UP IN THE OCEAN IF BY BRAKES WENT OUT ON THE BRIDGE. THIS CAR HAD A "ABS UPDATE" IN 2010 BECAUSE THIS MODEL WAS HAVING ISSUES THEN. THEY CLEARLY DON'T CARE ABOUT OUR LIVES. I WILL NEVER FEEL SAFE DRIVING THIS CAR AGAIN. IF THIS HAPPENS AND I DIE BECAUSE I HAVE TOTAL LOSS OF BRAKES FOR A SECOND TIME WHO'S THE DUMB ONE? ME FOR KEEPING THE CAR OR LEXUS FOR NOT TAKING CARE OF THIS CHRONIC ISSUE?!

Mileage: 81,000

PULLING IN TO A PARKING SPOT, I APPLIED THE BRAKES AND THE BRAKES FAILED CAUSING THE CAR TO DRIVE THROUGH A FENCE, SMALL BUSH AND AN OUTDOOR STAIRCASE. MY SPEED WAS UNDER 10 MILES AN HOUR.

Mileage: 75,000

TOOK MY CAR TO THE MECHANIC AND WAS TOLD THAT THERE IS A RECALL ON ABS (REFLASH SOFTWARE) AND BREAK BOOSTER PUMP REPLACEMENT. I HAVE LOST THE HYDRAULIC PRESSURE ON THE BREAKS AND IS A SAFETY ISSUE. DEALER HAS SAME ISSUE WITH OTHER VEHICLES EXCEPT OF MINE. HOW DO I GET MY VIN NUMBER CHECKED AND ADDED TO THE RECALL? PLEASE ASSIST. THANK YOU.

Mileage: 123,000

ADDING DOCUMENTS PROVIDED BY THE MECHANIC, AND PICTURE ON THE ERROR. LOOKS LIKE THE SAME ISSUE BUT DEALER WILL NOT RECOGNIZE THIS RECALL FOR THE VIN NUMBER. PLEASE ASSIST

Mileage: 123,000

TL* THE CONTACT OWNS A 2010 LEXUS HS 250 HYBRID. WHILE DRIVING VARIOUS SPEEDS, THE ABS AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND IT WAS DIAGNOSED THAT THE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V039000 (SERVICE BRAKES, AIR). THE APPROXIMATE FAILURE MILEAGE WAS 85,000. *TT

Mileage: 85,000

AS MY WIFE WAS DRIVING CAR, SHE RECEIVED (4) - LIGHTS ON DASHBOARD ABOUT BREAK AND ABS SYSTEM. SHE WAS DRIVING ON 610S IN HOUSTON, TEXAS. THEN ALL OF SUDDEN SHE WAS FEELING BREAK WAS NOT WORKING AS SHOULD AND RECEIVING NOISE LIKE TURBINE RUNNING. IT WAS VACUUM FROM BREAK. WE TOOK CAR TO CLEAR LAKE LEXUS DEALERSHIP FOR REPAIR. THEY RUN COMPUTER AND FOUND CODE C1391/89 ACCUMULATOR LEAK MALFUNCTION. ACCUMULATOR PRESSURE SENSOR INPUT DOES NOT INCREASE BEFORE BREAKING OR WHILE THE PUMP MOTOR IS OPERATING. ACCUMULATOR PRESSURE SENSOR INPUT REDUCTION RATE EXCEEDS THE SPECIFICATION BEFORE BRAKING AND WHILE THE PUMP MOTOR IS NOT OPERATING. THE DEALERSHIP QUOTED FOR REPAIR $3400 APPROX. I BELIEVE THIS SHOULD BE A RECALL AND/OR WARRANTY SINCE DEFECTIVE PART. THE CAR HAS ONLY 82K MILEAGE AND IN VERY GOOD CONDITION.

Mileage: 20

BRAKES: THE CAR IS PRESENTING ISSUES WHEN BRAKING, IN ORDER TO BRAKE IT HAS TO BE PRESSED TOO HARD, AND IT DOES NOT BRAKE IMMEDIATELY IS MORE LIKE GRADUALLY, WHICH MAKES SLOWER THE BRAKE PROCESS, AND VERY DANGEROUS. IT ALSO MAKES A VERY ANNOYING SQUEAKY SOUND. SUSPENSION: THE CAR HAS BEEN ALIGNED 3 TIMES IN LESS THAN A WEEK SINCE I BOUGHT IT 10 DAYS AGO. HOWEVER, IT STILL PULLS TO THE RIGHT WHEN DRIVING. IT'S VERY UNCOMFORTABLE TO BE DRIVING PULLING TO THE LEFT IN ORDER TO KEEP THE WHEELS STRAIGHT. TOYOTA SERVICE SAID THAT THE TIRES ARE IN EXCELLENT CONDITION, AND EVERYTHING IN GENERAL AS WELL. THEY ATTRIBUTED THE ISSUE WITH A RECALL IN THE REAR ARMS. I INVESTIGATED BOTH ISSUES WITH THE BRAKES AND THE REAR ARMS AND IN FACT ARE DUE TO RECALLS. HOW CAN I HAVE LEXUS TAKE CARE OF THIS?

Mileage: 72,300

THIS IS AN IDENTICAL COMPLAINT TO ANOTHER I SAW HERE. WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: , - BRAKES LOSE ALL OF THEIR GRIP FOR APPROXIMATELY ONE SECOND (I.E. NO LONGER BEING APPLIED) . WHILE THE VEHICLE DOES NOT ACCELERATE FOR THIS BRIEF MOMENT, IT DOES CEASE TO BRAKE, WHICH HAS BEEN VERY DANGEROUS, ESPECIALLY IF ANOTHER VEHICLE IS AHEAD. IT IS VERY PREDICTABLE AT THIS POINT, BUT STILL A SAFETY HAZARD. THIS IS NOT SOMETHING THAT OCCURS SOMETIMES, IT OCCURS EVERY TIME (ESPECIALLY IF THE CAR IS ON A DOWNHILL INCLINE). THIS HAPPENS AT LOWER SPEEDS, LESS THAN 30 OR 35 MPH. THE DATE OF OCCURANCE REFLECTED BELOW IS NOT ACCURRATE, AS THIS HAPPENS SINCE I HAVE HAD THE CAR (2011) DEALER CLAIMS THEY ARE NOT AWARE OF THE ISSUE.

Mileage: 19,000

WHILE THE BRAKES ARE APPLIED AND THE VEHICLE GOES OVER A BUMP OR A POTHOLE OR A SLIPPERY SURFACE, THE FOLLOWING HAPPENS: - VEHICLE SLIPS, - BRAKES LOSE CONTROL (I.E. NO LONGER BEING APPLIED) FOR A FEW SECONDS, - THE VEHICLE ACCELERATES FOR A FEW SECONDS. THE ABOVE CONDITION HAPPENS AT APPROXIMATELY 35 MPH OR HIGHER SPED.

Mileage: 44,500

TL* THE CONTACT OWNS A 2010 LEXUS 250HS. THE CONTACT STATED THAT WHEN APPLYING THE BRAKES ON AN UNEVEN OR BUMPY ROAD SURFACE, THE BRAKES WOULD MALFUNCTION AND THE VEHICLE WOULD SKID TO A STOP. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE EXTERIOR OF THE WINDSHIELD WOULD BECOME EXCESSIVELY FOGGY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE AIR BLOWERS WERE READJUSTED BUT THE FAILURE PERSISTED. THE FAILURE MILEAGE WAS 23,000. UPDATED 01/09/15*LJ UPDATED 2/24/15*CN UPDATED 03/02/15*JB UPDATED 6/3/2015 *JS

Mileage: 23,000

THE BRAKES OF THE CAR COMPLETELY STOPPED WORKING WHILE THE CAR WAS BEING DRIVEN. WE HAD JUST PICKED UP THE CAR ON THE PREVIOUS FRIDAY FROM THE DEALERSHIP FOR A RECALL (WHICH WAS THE 2ND TIME IN FOR THE SAME ISSUE). MY WIFE AS ABLE TO FINALLY STOP THE CAR BY STEPPING ONTO THE EMERGENCY BOOT BRAKE. A LITTLE WHILE EARLIER SHE WAS DRIVING ON I-5 DRIVING 60MPH WHICH COULD HAVE BEEN DEADLY. AFTER RESEARCH THERE HAS BEEN MULTIPLE RECALLS FOR TOYOTA/LEXUS FOR BRAKE RELATED ISSUES. *TR

Mileage: 44,000

I HAD PARKED THE CAR IN A GROCERY STORE PARKING SPOT BETWEEN TWO CARS AND HAD MY FOOT ON THE BRAKE. I WAS ABOUT TO SHUT OFF THE IGNITION WHEN THE CAR SUDDENLY MOVED FORWARD. INTUITIVELY, I PRESSED HARDER ON THE BRAKE, BUT THE CAR SPEEDED UP, JUMPED OVER TWO PARKING BARRIERS, TRAVELLED ABOUT 50 FEET AT HIGH SPEED, HIT THE BACK OF ANOTHER CAR, A HONDA ODYSSEY VAN WITH SUFFICIENT FORCE THAT THE HONDA ITSELF JUMPED OVER A PARKING BARRIER AND A CURVE AND HIT A PILLAR IN A BUILDING'S VERANDA. MY CAR THEN STOPPED AND THEN I TURNED OFF THE IGNITION. MY CAR THUS EXPERINCED UNINTENDED ACCELERATION AND, IN SPITE OF JUMPING OVER PARKING BARRIERS AND HITTING ANOTHER CAR WITH SUBSTANTIAL FORCE, THE AIR BAGS WERE NOT DEPLOYED. I HAVE BRUISES FROM THE SEAT BELT TIGHTENING OVER MY BODY AND THE OWNER OF THE HONDA ODYSSEY, WHO WAS ABOUT TO GET IN HIS CAR AND WAS THROWN BACK TO THE GROUND, HAS A FRACTURE IN THE TAIL BONE AREA OF HIS BACK. *TT

Mileage: 25,000

TL-THE CONTACT OWNS A 2010 LEXUS HS250. THE CONTACT STATED THAT WHILE DRIVING DOWN HILL WITH THE BRAKE PEDAL DEPRESSED AND BUMP WAS HIT THAT CAUSED THE BRAKE SYSTEM TO RELEASE AND THE VEHICLE TO SURGE FORWARD THE FAILURE WAS EXPERIENCED SEVERAL TIMES AND THE DEALER HAD PREVIOUSLY REPLACED THE BRAKE SOFTWARE SYSTEM DUE TO THE BRAKE FAILURE HOWEVER THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 1,200 AND THE CURRENT 141,000. LI *TR

Mileage: 1,200