2006 LEXUS IS 250 Structure Problems
53 complaints about Structure
High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
All Structure Complaints (53)
I WAS INFORM BY OTHER LEXUS THAT THERE ARE RECALL FOR 2006-2013 LEXUS ON SERVERAL PARTS. I MADE A CALL TO LEXUS DEALERSHIP OF SACRAMENTO AND SPOKE TO REPRESENTATIVE SHE HAD ALSO CONFIRM THE RECAL ON MY CAR AND BOOKED ME AN APPOINTMENT SEVERAL DAYS LATER. I WENT TO MY APPOINTMENT AND WAS DENIED MY SERVICES, THEY TOLD ME IT HAD EXPIRED AND THAT I HAD TO PAY FOR ALL MY REPAIRS. I WAS NEVER NOTIFIED ABOUT ANY RECALLS. I FEEL LIKE I WAS RIP OFF FOR BEING 17YEARS OLD KID. I FELT CHEATED.
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MATERIAL WAS DETERIORATING AND CAUSED THE SURFACE OF THE DASHBOARD TO BECOME VERY SMOOTH AND SHINY. WHEN THE SUNLIGHT REFLECTED OFF THE DAMAGED DASHBOARD, THE GLARE CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 108,000.
Mileage: 108,000
BOTH DOOR PANELS ON MY 2006 LEXUS IS 250 ARE MELTING AND PRODUCING THE STICK STICKY BLACK TAR LOOKING STUFF I GUESS IT'S FROM MELTING AND THE ODOR FROM THAT IS SOMETIMES SO STRONG WHEN I'M ON LONG RIDES THAT IT MAY GIVES ME HEADACHES MY DAUGHTER HAS BURNT HER ARM BECAUSE THE DOOR PANELS ARE SO HOT TO TOUCH AND MELTING AND THIS IS USUALLY ALL YEAR ROUND BECAUSE OF THE SUN HITTING IT.
Mileage: 98,000
THE DASH AND THE DOOR PANELS THEY ARE MELTING FOR THE HEAT
DASHBOARD AND ALL RUBBER INSIDE OF THE VEHICLE GETS HOT AND STICKY. MY HAND AND NAILS SINK INTO THE RUBBER AND GETS HOW WHEN THERE IS DIRECT SUNLIGHT ON THE DASH AND ALONG THE FRONT AND BACK DOORS. ALL OF THE RUBBER PARTS CRACK
TOYOTA/LEXUS IN EARLY 2015 STATED IT WOULD EXTEND ITS WARRANTY FOR THE CONSOLES (FRONT AND SIDES) OF CERTAIN MODELS INCLUDING LEXUS IS 250 BECAUSE THEY ARE STICKY AND MELTING AND DISINTEGRATING/CRUMBLING. WE STARTING 2018 SOON MAKING IT 3 YEARS OF WAITING FOR THESE TO BE REPLACED. WE RECEIVE A BRICK WALL FROM DEALERS AND CORPORATE LEXUS WHEN WE ASK ABOUT IT--ALWAYS SOME GENERAL RESPONSE ABOUT BACK UP ORDERS AND TRYING AND ETC. IT SEEMS MAYBE US CONSUMERS COULD USE THE ASSISTANCE OF NHTSA TO OVERSEE THIS PROCESS AND ENSURE WE RECEIVE SAFE CONSOLES IN A TIMELY WAY. I AM EXTREMELY CONCERNED ABOUT THE STATE OF THE SIDE CONSOLES. THE FRONT HAS BEEN REPLACED BUT WAITING GOING ON 3 YEARS FOR SIDE PANELS. THANK YOU. *TR
2006 LEXUS IS 250. CONSUMER WRITES IN REGARDS TO DETERIORATING DASHBOARD AND DOOR PANEL *LD THE CONSUMER STATED THE DASHBOARD WAS REPLACED BUT THE SIDE PANELS WERE NOT. THE PARTS WERE NOT AVAILABLE TO REPAIR THE PANELS. THE CONSUMER STATED 3 YEARS WAS AN UNREASONABLE AMOUNT OF TIME TO HAVE THE VEHICLE REPAIRED. *JS
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD AND THE ALL THE DOOR PANELS MELTED. IN ADDITION, THERE WAS A BLACK RUBBERY SUBSTANCE ON THE SURFACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 43,745.
Mileage: 43,745
I HAVE A 2006 LEXUS WHEN I CHECKED THE VIN IT SHOWS A RECALL FOR THE AIR BAG BUT ONLINE ALSO SHOWS IF THE CAR IS 10 YEARS OLDER THE REPAIRS WILL HAVE TO BE MADE BY THE OWNER MEANING I HAVE TO PAY FOR IT. .THIS IS A SAFETY ISSUE ANOTHER THING I NOTICE IS THE INTERIOR DOOR PANEL IS SWEATING SOMETHING AND GETS HAZY AND WET LOOKING WHEN MY NAIL HITS IT IT LEAVES A MARK. I NORMALLY HAVE KIDS IN THE CAR THE AIR BAGS IS A BIG PROBLEM IF NOT FIXED SOON AND IT HITS 2017 I WILL HAVE TO PAY FOR REPAIRS.. THE RECALL WAS SOMETIME THIS YEAR PLEASE SEE THE ATTACHMENT IF NOT FIXED I WOULD HAVE TO TRADE IT IN FOR SAFETY
I HAVE BEEN ON A WAITING FOR OVER A YEAR WITH NO RESPONSE TO FIX THE STICKY DASHBOARD THAT LEXUS PROMISE TO FIXED. ONCE THE SUNS COMES OUT DASHBOARD CREATES A GLARE THAT REDUCES THE VISIBILITY WILL DRIVING. *TR
CRACKED,STICKY SHINY DASH BOARD AND DOOR PANELS,THE CAR STILL PARKING ON MY LOTE
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBARD MELTED AND BECAME STICKY AND SHINY. AS A RESULT, THE REFLECTION OF THE SUNLIGHT CAUSED A GLARE ON THE FRONT WINDSHIELD. THE GLARE DISTORTED THE CONTACT'S VISIBILITY WHEN DRIVING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Mileage: 30,000
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE VEHICLE HAD AN ABNORMAL ODOR AND OIL WAS LEAKING FROM THE PANEL OF ALL THE VEHICLE DOORS. THE CONTACT STATED THAT THE REAR PASSENGER AND FRONT DRIVER SIDE DOOR PANELS LEAKED MORE OIL. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE TWO YEAR OLD CHILD TOUCHED THE OIL AND RUBBED IT ON THE FACE, WHICH RESULTED IN SEVERE COUGHING AND VOMITING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.
Mileage: 95,000
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED AND EMITTED A FOUL ODOR. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 114,000. THE VIN WAS NOT AVAILABLE.
Mileage: 114,000
I NOTICED A BLACK SPOT IN MY REAR VIEW MIRROR ONE DAY AND DID NOT THINK ANYTHING OF IT, HOWEVER THE ONE SPOT TURNED INTO MULTIPLE STREAKS. IT'S GETTING HARDER TO SEE OUT OF THE MIRROR WHICH TO ME IS A SAFETY ISSUE. I NOTICED THAT THERE ARE MANY COMPLAINTS ON THIS ISSUE AND THERE SHOULD BE A RECALL ON THIS DEFECT AS WELL. I HAVE TO MAKE AN APPOINTMENT FOR THE RECALLS ON THE MELTING DASHBOARD AND DOORS AND ENGINE. LEXUS SHOULD REALLY TAKE CARE OF THIS PROBLEM. I HAVE PURCHASED SEVERAL NEW VEHICLES HOWEVER I HAVE HAD MORE PROBLEMS WITH THIS CAR THAN I DID WITH MY OTHER CARS. *TR
Mileage: 70,000
I HAVE A 2006 LEXUS IS250, I WANT TO REPORT THAT MY DASHBOARD AND DOOR PANELS ARE MELTING AND PEELING APART. THIS HAS BEEN GOING ON FOR ABOUT 4 YEARS NOW. I KNOW THERE HAS BEEN NUMEROUS COMPLAINTS ABOUT THIS, I AM ALSO REPORTING I HAVE THE ISSUE. *TR
THE DASHBOARD AND DOOR PANELS ARE MELTING,CRACKING AND STICKY AND THE GLARE OFF THE DASHBOARD IS VERY DANGEROUS TO THE DRIVER AND OTHER DRIVERS ON THE ROAD. I THINK LEXUS SHOULD ISSUE A RECALL ON THESE PARTS BEFORE SOMEONE GETS REALLY HURT. *TR
Mileage: 860,000
DASHBOARD IS MELTING IN THE HOT SUN. IT CAUSES A GLARE WHICH IS DANGEROUS TO DRIVE. *TR
Mileage: 92,568
DASHBOARD IS MELTING / STICKY / CRACKED. WE HAVE CONCERNS FOR SAFETY WITH THE AIRBAGS MALFUNCTIONING AS A RESULT OF THE FAULTY DASHBOARD. *TR
Mileage: 78,000
THE DASHBOARD IS MELTED ON THE DRIVERS SIDE MAKING IT ALMOST IMPOSSIBLE TO SEE CLEARLY AT CERTAIN TIMES DURING THE DAY. THIS IS A SERIOUS PROBLEM THAT NEEDS TO BE LOOKED INTO BECAUSE IT CAN CAUSE WRECKS IF IT HASN'T ALREADY. I KNOW THERE ARE PROBABLY THOUSANDS OF PEOPLE THAT HAVE THIS PROBLEM AND LEXUS SHOULD STAND BY ITS BRAND AND FIX PROBLEMS THAT ARE NOT THE CONSUMERS FAULT. *TR
Mileage: 89,000
THE DASHBOARD AND DOOR PANELS ARE MELTING WHEN THE CAR IS IN THE SUN. *TR
Mileage: 68,000
INTERIOR - MELTING DASH AND DOOR PANELS; MY DASH AND DOOR PANELS ARE DISINTEGRATING FOR NO REASON AND HAVE BEEN FOR SOME TIME. LOOKS AS IF IT HAS MELTED. ALL DOOR PANELS ARE DOING THIS BUT THE BEST EXAMPLE IS THAT NO ONE SITS IN THE BACK OF THE CAR. I OPEN THE REAR DOORS, PANELS LOOK AS IF SOMEONE HAS CUT PIECES OUT OF IT. PANELS ARE JUST MELTING AND COMING APART. (MELTING AND DISINTEGRATING INTERIOR). *TR
THE INSIDE REAR VIEW MIRROR IS DISCOLORED AND IS DIFFICULT TO SEE CLEARLY FROM. *TR
Mileage: 50,000
MY ENTIRE DASH BOARD IS MELTING. THE DOOR PANELS HAVE MELTED IN SOME AREAS AND CRACKED IN OTHERS. CAR IS IN EXCELLENT CONDITION AND WANTED TO SELL IT BUT NO ONE WOULD EVEN LOOK AT IT WITH A STICKY DASHBOARD THAT IS MELTING AND DOOR PANELS THAT ALL CRACKING OFF. LEXUS SAYS THEY ARE NOT RESPONSIBLE BECAUSE IT IS OUT OF WARRANTY. THEY WILL DISCOUNT THE REPLACEMENT OF THE DASHBOARD AT AN EXUBERANT CHARGE! THIS IS A MANUFACTURE DEFECT, FIRE HAZARD. *TR
Mileage: 150,000
WE RECENTLY BOUGHT A USED LEXUS IS 250 2006, AND SHORTLY AFTER BUYING NOTICED TWO HUGE PROBLEMS. THIS IS EXTREMELY DISAPPOINTING BECAUSE, AS FIRST TIME LEXUS BUYERS, WE WERE EXPECTING TO BE IMPRESSED BY THE QUALITY OF THE LEXUS BRAND. NOW WE'RE CONCERNED BECAUSE BOTH OF THESE PROBLEMS ARE WIDELY REPORT BY OTHERS FROM THE HOT, SUNNY SOUTH. 1. THE REAR-VIEW MIRROR IS DISTORTED IN SUCH A WAY THAT IT DOESN'T PROVIDE A CLEAR VIEW. WE DIDN'T NOTICE THIS BEFORE WE BOUGHT BECAUSE THE LADY WE BOUGHT IT FROM HAD A VANITY MIRROR WITH LITTLE DIAMONDS OVER TOP OF THE REGULAR MIRROR. SINCE IT MATCHED THE VANITY LICENSE TAG THAT SHE HAD AND SINCE SHE WAS AN INTERIOR DESIGNER, WE DIDN'T SUSPECT AT ALL THAT IT WAS COVERING UP A HUGE SAFETY ISSUE. THE VANITY MIRROR OBSTRUCTED SAFE DRIVING AND IT WAS A HORRIBLE MIRROR, AND WHEN I TOOK IT OFF, I FOUND THAT THE LEXUS MIRROR UNDERNEATH WAS LADEN WITH BLACK/BROWN BLOTCHES, MAKING IT VERY DIFFICULT TO SEE TRAFFIC BEHIND ME. 2. THE MELTING DASH IS SHINY AND CREATES A GLARE ON THE WINDSHIELD THAT MAKES IT DIFFICULT TO CLEARLY SEE OUT THE FRONT WINDSHIELD. I DIDN'T NOTICE THIS ON OUR SHORT TEST DRIVE BEFORE WE BOUGHT THE CAR, BUT ON MY WAY HOME FROM BUYING THE CAR, IT WAS A BRIGHT, SUNNY DAY AND THE GLARE FROM THE SUN SHINING FROM THE DASH AND REFLECTING UP ONTO THE WINDSHIELD WAS HORRIBLE. THE GLARE CAUSED ME TO REACH UP TO TOUCH THE DASH TO SEE WHAT WAS CAUSING THE GLARE AND I FOUND THE DASH TACKY AND SOFT. THE STICKINESS IS A MAJOR CONCERN AS WELL, BUT THE BIGGEST PROBLEM IS THAT IT IS A SAFETY ISSUE. NOT BEING ABLE TO CLEARLY SEE OUT OF THE FRONT AND THE BACK OF THE VEHICLE IS PUTTING MANY LIVES IN DANGER. I HOPE LEXUS DOESN'T WAIT UNTIL THERE ARE INJURIES AND DEATHS REPORTED AS A RESULT OF THESE MANUFACTURER'S DEFECTS. WE WANT TO LOVE THIS BRAND, BUT THIS TYPE OF UN-RECALLED DEFECT IS CAUSING US TO DOUBT OUR CHOICE OF A LEXUS VEHICLE. *TR
Mileage: 107,500
I COPIED ONE OF THE OTHER COMPLAINTS, SINCE MY EXPERIENCE IS EXACTLY THE SAME. CAR DASHBOARD IS LITERALLY MELTING. THE SURFACE IS NOW STICKY WHICH REFLECTS A GLARE ON THE FRONT WINDSHIELD OBSTRUCTING SAFE VIEWING FOR DRIVING. WHEN THE SUN IS SHINING, IT IS VERY HARD TO SEE THROUGH THE REFLECTION OF THE DASH ON THE INSIDE WINDSHIELD. REARVIEW MIRROR HAS BLACK LINES OBSTRUCTING SAFE VIEWING FOR DRIVING. *TR
Mileage: 100,000
THIS CARS DASH AND DOORS ARE VERY SPONGY. THEY COME OFF WITH JUST A FINGERNAIL TOUCH. *TR
Mileage: 45,000
CAR DASHBOARD IS LITERALLY MELTING. THE SURFACE IS NOW STICKY WHICH REFLECTS A GLARE ON THE FRONT WINDSHIELD OBSTRUCTING SAFE VIEWING FOR DRIVING. REARVIEW MIRROR HAS BLACK LINES OBSTRUCTING SAFE VIEWING FOR DRIVING. LEXUS IS AWARE OF BOTH ISSUES WHICH APPEAR TO BE MANUFACTURER'S DEFECTS BUT REFUSES TO RECALL. CONSUMERS ARE EXPECTED TO BEAR COSTS TO REPAIR THESE MANUFACTURERS DEFECTS UPWARDS $3000. A DASHBOARD SHOULD NEVER MELT. *TR
THE DASH AND BOTH DRIVER AND PASSENGER SIDE DOOR PANELS LOOK AS IF THEY ARE MELTING. EVERY TIME I TOUCH THE DOOR MY FINGERNAIL CHIPS OFF ANOTHER PIECE OF THE SOFT MATERIAL, MAKING IT LOOK AS THOUGH AN ANIMAL WAS CLAWING AT IT. ON REALLY HOT SUNNY DAYS THE DASH CAN BECOME SOMEWHAT SHINY OBSTRUCTING THE VIEW AT CERTAIN ANGLES AND LIGHTING. DANGEROUS AND ANNOYING. *TR
Mileage: 90,000
THE DASH AND ARMRESTS HAS BEEN MELTING AND IS EASILY MARRED OR CHIPPED. I'VE ADDED UV PROTECTION FILM TO CURB THE EFFECT BUT IT IS STILL HAPPENING. PLEASE HELP US THERE ARE MANY WITH THIS ISSUE AND MANY DID NOT RECEIVE A RECALL NOTICE. *TR
Mileage: 32,000
DASHBOARD IS DETERIORATING, MELTING, AND BECOMING VERY STICKY AND SHINY CAUSING GLARE ON WINDSHIELD. DOOR PANELS ARE ALSO BREAKING DOWN. *TR
Mileage: 80,000
MY DASHBOARD IS MELTING IN THIS TEXAS HEAT. ONE DAY I GOT INTO MY CAR DURING THE HOT AFTERNOON, THIS WOULD BE AN AFTER WHEN WE WERE VERY CLOSE TO 100 DEGREES OUTSIDE. MY FINGERNAIL HIT THE DASHBOARD AND TOOK A SMALL CHUNK OUT OF IT. MY ENTIRE DASHBOARD FELT VERY SOFT AND STICKY. ALSO THIS SAME MATERIAL IS ON MY SIDE DOORS AND YOU CAN SEE WHERE IT'S MELTED SOME AND MY FINGER NAILS HAVE KNICKED THIS MATERIAL AS I TRY TO GRAB THE DOOR HANDLE TO OPEN THE DOOR (DRIVERS SIDE). NOW THAT IT'S SO HOT MY DASHBOARD AND SIDE DOORS FEEL VERY STICKY AND SOFT. THEY ARE EVEN TURNING A MILKY WHITE/GREY, WHICH I GUESS IS ATTRIBUTABLE TO THE SUN. *TR
VEHICLE'S DASHBOARD AND TRIMS ON DOOR PANELS ARE MELTING. BLACK STAINS APPEAR ON FINGER TIPS WHEN YOU TOUCH THEM. PANELS ARE CRACKING AND MELTING. *TR
Mileage: 50,000
MY DASH BOARD AND INTERIOR DOOR PANELS ARE MELTING. WHEN IT IS HOT IF YOU TOUCH IT THE BLACK MATERIAL COME OFF ON YOUR HANDS OR IN YOUR NAILS. MY DASH BOARD HAS CRACKS ABOVE THE GLOVE COMPARTMENT. THE MATERIAL IS VERY STICKY AND HAS MARKS EVERY WHERE. I HAVE KEPT MY CAR UP VERY WELL, BUT THIS MAKES THE CAR LOOK REALLY BAD. NOT CONSIDERING THE HARM IT COULD BE CAUSING HEALTH WISE. I LOVE MY LEXUS BUT I DO NOT KNOW IF I WILL PURCHASE ANOTHER ONE FOR THAT REASON ALONE. *TR
HAVE 2006 LEXUS IS250 WITH MELTING DASH PANEL THAT BLINDS ME IN THE AM DURING MY EASTWARD COMMUTE AND THEN AGAIN ON MY WESTWARD COMMUTE HOME EVERY DAY. I PURCHASED VEHICLE USED IN MARCH 2010 WITH 61000 MILES FROM DEALER WHO, UNKNOWN TO ME, PAINTED OVER MELTING DASH TO HIDE IT BUT BY AUGUST 2010, THE PAINT WORE OFF AND DASH WAS VERY STICKY. I TOOK THE CARE TO MY LOCAL LEXUS DEALER IN BIRMINGHAM AL AND HE SAID THERE WAS NOTHING HE COULD DO AS WARRANTY HAD EXPIRED. I NOW LIVE ALONG THE GULF COAST IN FLORIDA AND THIS CONTINUES TO BE A SEVERE SAFETY HAZARD AND, DESPITE SUNGLASSES, IT IS ALSO A HEALTH HAZARD THAT CAN LEAD TO CATARACTS. I AM A PHYSICIAN AND AM AWARE OF THE RISKS OF REPEATED EXPOSURE TO INTENSE SUN GLARE. THE MATERIALS ARE DEFECTIVE AND LEXUS/TOYOTA HAS KNOWN ABOUT THIS PROBLEM FOR ALMOST 8 YEARS AND HAS CHOSEN NOT TO ISSUE A SAFETY RECALL TO REPLACE THESE DANGEROUS DASHBOARDS. I WILL NEVER BUY ANOTHER LEXUS PRODUCT BECAUSE OF THE SHODDY, UNSAFE MATERIALS USED IN CONSTRUCTION AND THE UNCARING CORPORATE ATTITUDE. PLEASE FORCE THEM TO ISSUE A RECALL TO REPLACE THESE DEFECTIVE PARTS BEFORE SOMEONE IS KILLED. *TR
Mileage: 62,500
DASHBOARD IS LITERALLY MELTING WHEN THE CAR IS EXPOSED TO THE DIRECT SUN LIGHT. DASHBOARD LOOKS STICKY UGLY AND DISGUSTING. SINCE THE PROBLEM OCCURRED THE DASHBOARD HAS DEVELOPED A FEW LONG CRACKS. I DEMAND A RECALL FROM A MANUFACTURER TO REPLACE A DASHBOARD FOR A NEW ONE WITH A BETTER QUALITY. *TR
Mileage: 56,000
DASHBOARD DEFECT. *TR
DASH BOARD AND INTERIOR DOOR PANELS ARE MELTING. MY DASH BOARD HAS CRACKS ABOVE THE GLOVE COMPARTMENT. THE MATERIAL IS VERY STICKY AND HAS MARKS EVERY WHERE. *TR
Mileage: 81,000
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE MATERIAL COVERING THE DASH BOARD WAS MELTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DETERMINE WHAT WAS CAUSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 37,000 AND THE CURRENT MILEAGE WAS 100,000. UPDATED 7/7/14*CN UPDATED 07/14/2014 *JS
Mileage: 37,000
BEGINNING SOME TIME IN SEPT OF 2013 I BEGAN TO NOTIFY LEXUS CORP THROUGH JM LEXUS DEALERSHIP THAT MY DASHBOARD AND SIDE PANELS WERE BEGINNING TO MELT AND BECOME STICKY. AFTER SOME PERSISTENCE JM LEXUS SENT A LETTER OR EMAIL REQUESTING LEXUS CORP REPLACE THE PARTS DUE TO DEFECTIVE MATERIAL BEING USED IN THE PARTS. LEXUS CORP AGREED TO REPLACE THE DASH ONLY AND THAT I, THE CUSTOMER, WOULD HAVE TO PAY FOR THE LABOR COST OF INSTALLATION. I CONTINUED TO DISPUTE THIS BUT WAS UNABLE TO MAKE CONTACT WITH ANYONE WHO WOULD ASSIST ME WITH THE WHOLE PROCESS. FINALLY IN MARCH OF 2014 THE DASH HAD MELTED SO MUCH IN FRONT OF THE DRIVERS SIDE THAT IT WAS NOW SHINY AND VERY REFLECTIVE. I DECIDED INSTEAD OF GETTING INTO AN ACCIDENT DUE TO THE GLARE WHILE DRIVING THAT I WOULD COVER THE LABOR COST TO GET THE DASH REPLACED AND CONTINUE TO DISPUTE WHO SHOULD ACTUALLY HAVE PAID THAT COST. THE CAR WENT INTO JM LEXUS, THEY REPLACED THE DASH AND I PAID THE LABOR. I TOOK PICTURES OF THE DASH WHILE IN THE CAR AND AFTER BEING PULLED OUT. I THEN REQUESTED FOR THEM TO HOLD THE DASH SO I COULD MEET WITH A LEXUS REPRESENTATIVE TO DISCUSS THE PROBLEM. THE REP COULD NOT MAKE HIMSELF AVAILABLE TO MEET WITH ME BUT SAID HE WOULD LOOK AT THE PART AND THE CAR, THEN CALL ME. I HAVE NOT HEARD OR RECEIVED ANY INFORMATION FROM THE REP AND I STILL FULLY BELIEVE THIS IS A HAZARDOUS PART TO ANYONE WHO IS HAVING THE SAME ISSUE AND NEEDS TO BE FULLY INVESTIGATED BY NTSB OR SOMEONE FOR RECALL MEASURES BEFORE SOMEONE IS KILLED IN AN ACCIDENT CAUSED BY THE GLARE OF THE MELTED DASH. I REALIZE THAT MY CAR IS A 2006 BUT, NO CAR DASH SHOULD MELT TO THE POINT THAT IT IS STICKY, SOFT ENOUGH TO PUT YOUR NAIL INTO AND SHINY ENOUGH TO CAUSE BRIGHT GLARE INTO THE DRIVERS EYES. *TR
THE DASH OF THE 2006 LEXUS IS 250 DASH BOARD AND DOOR HANDLES ARE MELTING. IT'S A GLOW THAT STICKS ON ITS A FACTOR PROBLEM. *TR
Mileage: 50,000
THE DASHBOARD MATERIAL HAS BEGUN TO MELT CREATING A SHINY SPOT IN FRONT THE DRIVERS SIDE AND CREATES A GLARE IN THE WINDHSIELD REDUCING VISIBILITY AT TIMES. *TR
DASHBOARD AND DOOR PANELS ARE BEGINNING TO MELT AND BECOME STICKY. MANUFACTURING DEFECT IN SOFT DASH MATERIAL IS SUSPECTED. MAY CAUSE INJURY TO DRIVER IF AIR BAGS WERE DEPLOYED IN AN ACCIDENT AND THE FAILING DASH MATERIAL WERE TO BECOME SHRAPNEL AS THE BAGS DEPLOY AT HIGH PRESSURE. *TR
Mileage: 30,000
THE DASHBOARD ON THE LEXUS IS 250 IS MELTING AND DISINTEGRATING LEAVING A SHINY RESIDUE THAT REFLECTS ON THE WINDSHIELD WHILE DRIVING IN THE SUN. THIS SHINY RESIDUE CAUSED BY THE MELTING OF THE DASHBOARD IMPAIRS VISIBILITY THROUGH THE WINDSHIELD MAKING IT DANGEROUS WHILE DRIVING IN SUNLIGHT. I COULDN'T SEE DEBRIS THAT WAS ON THE ROAD WHILE DRIVING AND HIT THE DEBRIS ON THE ROAD, THIS CAUSED ME TO SWERVE AROUND AND ALMOST HIT ANOTHER VEHICLE. I'M CONCERNED ABOUT THIS BECAUSE THIS SHOULDN'T BE HAPPENING ON A VEHICLE THAT IS ONLY A FEW YEARS OLD. THIS SHINE REFLECTION ON THE WINDSHIELD IS UNPREDICTABLE AS THE LOW VISIBILITY ONLY OCCURS WHEN THE SUN REFLECTS ON THE DASHBOARD. I CAN'T PREDICT WHICH DIRECTION I WILL BE DRIVING, FACING THE SUN OR NOT, MAKING IT DANGEROUS TO DRIVE AT ALL TIMES. *TR
Mileage: 151,000
TL* THE CONTACT OWNS A 2006 LEXUS IS 250. THE CONTACT STATED THAT THE ENTIRE DASHBOARD AND FOUR DOOR PANELS HAD MELTED IN SOME AREAS AND EXHIBITED SEVERAL CRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN INFORMED THE CONTACT THAT THE EXCESSIVE HOT WEATHER CAUSED THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE.
OVER THE COURSE OF THE VEHICLES LIFE, THE INTERIOR DASH AND DOOR PANELS HAVE BECOME STICKY AND HAVE BEGAN DETERIORATING. IN SOME CASES, PARTS OF THE DASH HAVE BECOME BRITTLE AND BROKEN OFF. CONCERN FOR SAFETY IN THE EVENT OF A CRASH FROM FLYING DASH PARTICLES. *TR
Mileage: 100,000
FOR 3-YEARS WE HAVE COMPLAINED TO THE DEALERSHIP REGARDING THE MUSTY SMELL COMING FROM THE A/C VENTS. WE WERE ADVISED BY THE DEALERSHIP TO CUT OFF THE A/C BEFORE ARRIVING HOME TO ALLOW THE UNIT TO DRAIN. WE ALSO WERE ADVISED TO SPRAY LYSOL INTO THE OUTSIDE COWL VENTS WHICH DID IMPROVE THE ODOR BUT THIS A/C MUSTY SMELL HAS ALWAYS BEEN AN ISSUE AND IS ALL OVER THE INTERNET. ON 12/20/2011, WE NOTICED WATER WAS APPARENTLY ENTERING THE PASSENGER COMPARTMENT. THE CARPET WAS WET AND THERE WAS EXCESSIVE MOISTURE AND WATER UNDER CARPET. UPON NOTICING THIS PROBLEM WE SCHEDULED AN APPOINTMENT WITH THE DEALERSHIP. I WAS ADVISED THAT MOST LIKELY, THE A/C DRAIN FLAP WAS STUCK AND CORRECTION FOR THIS DEFECT REQUIRED REMOVAL OF THE DRAIN FLAP TO ALLOW THE DRAIN TO FLOW AND NOT BACK UP AND ENTER THE PASSENGER COMPARTMENT. THE DEALER STATED THIS DEFECT HAS OCCURRED BEFORE INVOLVING THE IS250. COST TO CORRECT THIS DEFECT WAS $240 BECAUSE THE TRANSMISSION HAD TO BE DROPPED TO ACCESS THE DRAIN LINE. REMOVING THE WATER/MOISTURE AND DRYING THE CARPET WAS ESTIMATED AT $2K. AGAIN, THIS OBVIOUS DEFECT IS ALL OVER THE NET AND APPARENTLY WELL KNOWN BY THE DEALERSHIP. ALL LEXUS OWNERS SHOULD BE NOTIFIED BY LEXUS SO ALL CAN AVOID THIS POTENTIAL HEALTH ISSUE INVOLVING MOLD AND THE HIGH COST OF REPAIR. IF THE WATER IS NOT NOTICED AND WATER CONTINUES TO BUILD UP IN THE A/C AND UNDER THE CARPETS SERIOUS MOLD RELATED HEALTH ISSUES COULD OCCUR. I DON'T KNOW HOW LONG OUR CAR LEAKED OR BACKED UP WATER BUT A MUSTY SMELL FOR THE PAST 3-YEARS HAS BEEN NOT ONLY OFFENSIVE BUT DANGEROUS CONSIDERING THE HEALTH HAZARDS ASSOCIATED WITH MOLD HERE IN FLORIDA.I RESPECTFULLY SUBMIT THAT THIS DEFECT SHOULD BE ADDRESSED IMMEDIATELY. *TR
Mileage: 81,182
HVAC EVAPORATOR DRAIN BLOCKAGE RESULTING IN REPEATED FLOODED INTERIOR AND CARPET MOLD. *TR
Mileage: 103,501
LEXUS IS250. DRIVE SHAFT CAME OFF. I HAD AN ACCIDENT ON INTER-STATE 75/85 NORTH BOUND IN DOWNTOWN ATLANTA AROUND EXIT 248B. THE FRONT DRIVER SIDE WHEEL CAME OFF IN THE MIDDLE OF HIGHWAY. I DID NOT HIT ANY CAR EXCEPT THE BROKEN TIRE HIT CONCRETE WALL AND STOPPED AGAINST CONCRETE WALL. I REPORTED THIS ISSUE TO TOYOTA IMMEDIATELY BUT IT TOOK THEM 3 MONTHS TO INSPECT THE CAR. SINCE I CAN NOT AFFORD TO LET IT SAT IN COLLISION CENTER FOR A WHILE, I HAD TO REPAIRED. BY THE TIME, THEY INSPECTED ON NOV. 25, 2009. IT GOT ALL REPAIRED. I DID SHOW PICTURE TO THEM. HOWEVER, LEXUS REFUSE TO OFFER ANY ASSISTANCE AFTER INSPECTION. LEXUS SAID THAT I COULD HIT SOMETHING THAT IT'S WHY MY RIM WAS DAMAGED. OF COURSE, MY RIM WAS DAMAGED BECAUSE IT HIT CONCRETE WALL AFTER IT CAME OFF. THOSE PICTURES SHOWED THAT I DID NOT HIT ANY WHERE (INCLUDING FRONT BUMPER). ATLANTA POLICE CAME IMMEDIATELY SINCE THIS ACCIDENTS WAS ON INTERSTATE. HOWEVER, ACCORDING TO HIM THAT I DON;T NEED TO FILE REPORT BECAUSE THERE IS NO OTHER PARTY OR PROPERTY DAMAGE. IT WAS ONLY MY CAR. I WENT TO HOSPITAL FOR NECK CHECK OUT. X RAY DID SHOW SOMETHING UNUSUAL BUT MY OWN INSURANCE COVERED THE CHARGE. PLEASE REVIEW AND SEE IF ANY RELATED INCIDENT TO PREVENT FUTURE ISSUE. *TR
Mileage: 48,000
I HAD A CAR ACCIDENT LAST FRIDAY ON HIGHWAY 75, AT APPROXIMATELY THE 248.7 MARK. I WAS GOING AT THE SPEED LIMIT, AND ALL OF A SUDDEN THE FRONT WHEEL CAME OFF FROM AXLE END AND HIT DIVIDER WALL ON THE INTERSTATE. I LOST CONTROL OF THE CAR AND BUMPED MY HEAD ON THE GLASS. MY INSURANCE COMPANY AND THE POLICE TOLD ME THAT I DON'T NEED TO FILE REPORT SINCE NO OTHER PARTY WAS INVOLVED. I WOULD TO ATTACHED SOME PICTURES OF THE VEHICLE TAKEN AFTER THE ACCIDENT IF POSSIBLE. YOU CAN CLEARLY SEE ALL OF 5 BOLTS ARE STILL ATTACHED ON THE TIRES . IT IS VERY FRUSTRATING AND ASTONISHING THAT A HIGHLY REPUTABLE CAR MAKER WOULD HAVE ALLOWED SUCH POOR QUALITY ON THE BODY STRUCTURE. THERE WAS NO SIDE COLLISION AT THAT TIME, AND I WHEN THE TIRE CAME OFF LOOSE IT SCRATCHED AND MADE DAMAGES TO THE CAR. CURRENTLY MY CAR IS AT DEALER SHOP, WAITING FOR INSPECTION. I SINCERELY HOPE LEXUS OR NHTSA CAN START INVESTIGATING ON THIS MATTER AND PROVIDE ME AN EXPLANATION. NEEDLESS TO SAY, THIS IS A VERY SERIOUS SAFETY ISSUE. NO CAR OWNER WOULD HAVE EXPECTED ANY PART OF THEIR CAR TO BE DETACHED WHILE ON THE ROAD WITH NO REASON. IF YOU NEED ADDITIONAL INFORMATION, PLEASE DO NOT HESITATE TO CONTACT ME. *TR
Mileage: 45,000
2006 LEXUS IS 250 AWD WITH JUST UNDER 70K MILES- NOTICED THAT CARPETING WAS SOAKING WET, WITH SIGNIFICANT WATER IN REAR PASSENGER AREA. TOOK CAR TO DEALERSHIP WHO SAID THAT THE A/C DRAIN HOSE WAS BLOCKED. LEXUS HAS A TSB WITH A NEW AND IMPROVED DRAIN HOSE, BUT THEY DID NOT COVER AS CAR WAS NO LONGER UNDER WARRANTY AND THEY REFUSED TO ADMIT THAT THE PART WAS DEFECTIVE. COST TO REPLACE DRAIN HOSE (1700) AND REPLACE CARPET (2200) FOR A TOTAL OF 3900. LEXUS AGREED TO PAY 50% AS A GOODWILL GESTURE, BUT REFUSED TO ADMIT DESIGN DEFECT. I DISAGREE WITH THEIR ASSERTION. *TR
Mileage: 69,000
MY CAR WAS DAMAGED BY SHIPPING COMPANY (MOMENTUM TRANSPORT) DURING SHIPMENT FROM TX TO VA. DAMAGE WAS DONE TO THE FRONT BUMPER AND REAR BUMPER. I CONTACTED THE COMPANY AFTER RECEIVING THE CAR AND WAS ASKED TO SEND PICS OF THE DAMAGE. I EMAILED PICS OF THE CAR BEFORE SHIPPING AND PICS OF DAMAGE AFTER SHIPPING AND HAVE NOT HEARD FROM MOMENTUM TRANSPORT SINCE. I HAVE CALLED AND LEFT SEVERAL MESSAGES AND SENT EMAIL AND THE COMPANY CONTINUES TO IGNORE ME. *TR
DT*: THE CONTACT DISCOVERED ON A SUNNY DAY IN MARCH, WHILE WASHING THE VEHICLE, THERE WERE WHITE SPOTS COVERING THE ENTIRE VEHICLE INCLUDING THE HEADLIGHT COVERS AND WINDSHIELD. UPON INSPECTION, BY THE DEALER, IT WAS DETERMINED THE WINDSHIELD, HEAD LIGHT COVERS AND ALL EXTERIOR WINDOWS NEEDED TO BE REPLACED. ALL EXTERIOR PANELS NEED TO BE GROUND DOWN TO THE METAL AND A CORROSIVE PROTECTOR HAS TO BE APPLIED BEFORE THE VEHICLE IS REPAINTED. THE DEALER FELT A CORROSIVE ROAD MATERIAL MAY HAVE CAUSED THE PROBLEM, ALTHOUGH THE VEHICLE HAS NEVER BEEN DRIVEN IN SUCH CONDITIONS.
Mileage: 1,400