2007 LEXUS IS 250 Air Bags Problems

55 complaints about Air Bags

55
Complaints
8
Crashes
0
Fires
0
Deaths

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Air Bags Complaints (55)

Apr 8, 2019

OWNERS OF TOYOTAS AND LEXUS VEHICLES ARE EXPERIENCING PROBLEMS WITH THE AIRBAG OCCUPANT SENSOR LOCATED UNDER THE RIGHT FRONT SEAT DEALERS ARE NOT ACKNOWLEDGING THIS PROBLEM. IT IS ALL OVER THE INTERNET AND FACEBOOK. IT IS SIMILAR TO THE TACOMA FRAMES RUSTING OUT PREMATURELY. EVENTUALLY THEY ACKNOWLEDGED THE PROBLEM AND TOOK ACTION. IT APPEARS THEY WON'T TAKE ANY ACTION UNTIL PRESSURED.

Mileage: 85,000

Feb 23, 2019

THERE HAS BEEN AN ONGOING PROBLEM WITH THESE CARS WITH THE AIR BAG WIRING HARNESS. MANY CARS HAVE HAD THIS PROBLEM INCLUDING MY CAR. THE WIRING HARNESS GETS DISCONNECTED FROM THE AIR BAG ITSELF AND DISCONNECTS PUTS ON THE AIR BAG LIGHT. TAKING IT TO THE LOCAL DEALER I WAS TOLD THAT IT WOULD BE $2,500 OUT OF POCKET. LOOKING THROUGH THE FORUMS MANY PEOPLE HAVE HAD THIS PROBLEM AND IT IS A VERY NORMAL PROBLEM WITH THESE CARS.

Mileage: 100,000

Dec 19, 2018

TAKATA RECALL: LOCAL LEXUS DEALERSHIP IN TACOMA, WASHINGTON NOT WILLING TO REPAIR POTENTIALLY LETHAL AIRBAG FOR (4) FOUR MONTHS. WE CANNOT BE WITHOUT A TRANSPORTATION FOR +/- 16 WEEKS DUE TO DEALERSHIP ISSUES.

Nov 19, 2018

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

Mileage: 89,000

Nov 19, 2018

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

Mileage: 89,000

Nov 19, 2018

THE PASSENGER AIRBAG WILL NOT ACTIVATE. THE PASSENGER AIR BAG LIGHT IS PERMANENTLY LIT. PAID TO LEXUS DEALER $ 185.FOR DIAGNOSTIC, THEY SAID MI CAR NEEDS NEW CUSHION AND NEW COMPUTER COST ABOUT 2800, THAT'S OUTRAGEOUS, SHOULD BE A SAFETY RECALL CAUSE IS RELATED TO AIRBAG RECALL A SAFETY ISSUE,

Mileage: 89,000

Sep 29, 2018

PASSENGER OSC SENSOR FAILS DUE TO FAULTY WIRING HARNESS. LEXUS CHARGES $2500 TO REPAIR AND WILL NOT COVER UNDER WARRANTY.

Mileage: 105,000

Aug 27, 2018

I HAVE A LEXUS IS 250 2007, THE DASHBOARD MATERIAL IS LOW GRADE AND UNSAFE, FOR VISIBILITY WHILE DRIVING IN DAY HOURS. WHEN I WAS NOTIFIED BY A FRIEND THAT THE LEXUS ORGANIZATION HAVE MADE A RECALL ON THE ALL THE LEXUS CARS SUCH AS MINE, I CALLED THE DEALERSHIP IN MY CITY HOUSTON TX AND THEY DID NOT HELP ME, AND THEY SAID THE RECALL DON'T EXIST.

Mileage: 140,000

Oct 31, 2017

AIR BAG WARNING LIGHT TURNED ON WHILE WE WERE DRIVING NORMALLY. THE DEALERSHIP QUOTED US THE FIX WILL BE $3400. SERVICE BULLETIN FOR THIS PROBLEM IS L-SB-0167-08, AND WITH THIS, AIR BAG ON DRIVER SIDE KNEE WILL NOT DEPLOY. ALTHOUGH THIS IS ONLY A SERVICE BULLETIN, IT SEEMS TO ME AS THIS IS A SAFETY ISSUE, THEREFORE, NEEDS TO BE RECALLED. THE CHARGE OF $3400, WHICH BASICALLY IS 10% OF INITIAL COST OF THE CAR, IS UNREASONABLE, ESPECIALLY GIVEN THE FREQUENT OCCURRENCE REPORTED BY OTHER OWNERS OF THIS VEHICLE AND HOW THE PROBLEM IS AT THE HARNESS, WHERE CONSUMERS HAVE NO ACCESS TO ON DAILY BASIS. IT WAS REPORTED ONLINE THAT THE HARNESS CABLE IS DESIGNED TO SHORT CAUSING THE HARNESS TO STRETCH, WHICH DAMAGE THE HARNESS OVER TIME. MY CAR HAS NOT BEEN IN A MAJOR CAR ACCIDENT TO CAUSE ANY ALTERNATIONS AND REPAIRS TO THIS PART OF THE VEHICLE.

Oct 28, 2017 Crash

TAKATA RECALL AIRBAG DID NOT INFLATE WHEN HITTING A BRICK WALL HEAD ON. MY CAR WAS IN MOTION AND WAS HIT ON THE REAR PASSENGER SIDE OF THE VEHICLE AND FISH TAILED HEAD ON INTO WALL AND I SUSTAINED INJURIES.

Mileage: 220

Aug 7, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (LEXUS OF TAMPA BAY LOCATED AT 5852 N DALE MABRY HWY, TAMPA, FL 33614; (813) 365-7152) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Jun 5, 2017

2007 LEXUS 250. CONSUMER WRITES IN REGARDS TO VEHICLE VIN# NOT LISTED FOR AIRBAG RECALL 16V-340 REPAIRS. CONSUMER HAS ANOTHER VEHICLE COMPLAINT IN ARTEMIS. *SMD UPDATED 06/05/2017*JS

Mar 27, 2017

TAMARA RECALL I'M TRYING TO SCHEDULE AN APPOINTMENT TO GET THE AIRBAG INFLATOR. I GUESS THERE WAS A DEADLINE OF MARCH 25 2017. I DO NOT AGREE WITH THAT.

Mar 8, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.

Feb 14, 2017

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jan 20, 2017

TAKATA RECALL: THIS RECALL IS MORE THAN 6 MONTHS OLD. LEXUS SUGGESTS NOT TO OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. I HAVE EFFECTIVELY LOST OPERATION OF HALF OF MY VEHICLE.

Jan 18, 2017

TL* TAKATA RECALL THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT YET AVAILABLE. THE VIN WAS NOT AVAILABLE. UPDATED 04/05/17*LJ UPDATED 8/10/2017*JS

Jan 13, 2017

TAKATA RECALL

Mileage: 42,000

Jan 12, 2017

TAKATA RECALL I AM GETTING VERY CONCERNED ABOUT THE REPLACEMENT DATE FOR THIS RECALL. I FEEL LIKE WE HAVE BEEN PATIENT, BUT IT HAS BEEN WELL OVER A YEAR. I SPOKE WITH OUR LOCAL DEALERSHIP TODAY. I HAD TO TELL THEM THAT MY LETTER STATED THAT WE ARE IN ZONE B. APPARENTLY, ZONE B IS CURRENTLY BEING REPAIRED. HOWEVER, THEY HAD NO IDEA WHEN I MIGHT RECEIVE THE LETTER THAT THE REPAIR WAS AVAILABLE IN OUR AREA. I REALIZE THIS WAS A VERY LARGE RECALL, BUT I AM VERY CONCERNED ABOUT THE SAFETY OF MY FAMILY. THE DEALERSHIP STATED THAT 'HUMID' AREAS WERE BEING REPLACED FIRST BECAUSE THEY WERE HAVING MOST OF THE ISSUES WITH INJURIES ... I HAVE NOT SEEN ANYTHING THAT STATED THAT HUMIDITY HAD ANYTHING TO DO WITH THE HORRIBLE THINGS THAT ARE HAPPENING WITH THE AIRBAG DEPLOYMENT. THANKFULLY WE HAVE HAD NO ACCIDENTS AT THIS TIME. BUT, I WOULD REALLY LIKE TO KNOW AT LEAST A TIMEFRAME FOR REPLACEMENT .... AND KNOW THAT IT WAS BEING DONE IN THE VERY NEAR FUTURE.

Jan 5, 2017

VEHICLE'S PASSENGER AIRBAG HAS STILL NOT BEEN FIXED. LEXUS DEALER IS TELLING ME THEY CAN'T ORDER THE REPLACEMENT AIRBAG AND HAVE NO REMEDY FOR THE PROBLEM. I WAS NOTIFIED OVER A YEAR AGO ABOUT THIS RECALL. MY VEHICLE WAS PURCHASED IN ALABAMA AND IS CONSIDERED A ZONE A VEHICLE. I CURRENTLY LIVE IN TEXAS WHICH IS ALSO ZONE A.

Dec 28, 2016

TAKATA RECALL NEED TO KNKW WHEN WE CAN REMEDY THE PROBLEM WITH THE AIRBAG PROPELLANT (G2H)

Dec 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Dec 10, 2016

THE RECALL FOR CARS IN HIGH HUMIDITY STATES ARE SUPPOSE TO HAVE HIGH PRIORITY TO GET DRIVER SIDE AIRBAG REPLACE. WE LIVE IN SUCH A AREA WITH HIGH TEMPS AND HUMIDITY. WE WERE NOTIFIED MAY 23RD , 2016 WE HAD THIS RECALL AND THEY WOULD SCHEDULE A TIME AND DATE. AS OF DECEMBER 10, 2016 STILL WAITING. PLEASE ASSIST WITH GETTING PROPER AUTHORITIES SCHEDULE DATE TO FIX ASAP!!!! . THIS IS A NATION WIDE RECALL

Dec 6, 2016

THE PASSENGER SIDE AIRBAG HAS BEEN RECALLED FOR SOMETIME ( I GOT THE RECALL IN MAY 2016) THERE IS NO FIX YET AVAILABLE. I WOULD LIKE THE AIR BAG SHUT OFF UNTIL THEY HAVE A REPLACEMENT. MY CONCERNS: 1. I LIVE IN PA WHICH HAS THE HIGHEST REPORTED DEER STRIKES IN THE COUNTRY. THE ODDS OF A DEER HITTING MY CAR AND CAUSING THE AIRBAG TO DEPLOY ARE PRETTY HIGH. 2. AIR BAGS RECALLED DEGRADE OVER TIME- THIS IS A 2007 CAR 3. THE CAR IS SMALL AND DISTANCE FROM PASSENGER FROM DRIVER SIDE- MINIMAL- IF THE BAG DEPLOYS I AM IN THE RANGE OF SHRAPNEL 4. THE DEALER STATES IT IS THE POLICY OF LEXUS THAT THEY WILL NOT DEACTIVATE THE BAGS, BUT I WOULD SIGN A RELEASE OF LIABILITY AND CONTINUE TO NOT ALLOW A FRONT PASSENGER 5. THERE ARE SO MANY PEOPLE IN THIS SITUATION, AND THERE ARE CASES WHERE PEOPLE WAITING FOR THE RECALL HAVE BEEN SERIOUSLY INJURED BY THE AIRBAGS! PLEASE CONSIDER A POLICY HELPING ME AND SO MANY OTHERS WHO ARE WAITING FOR A FIX HAVE SOME CONTROL OVER THE SITUATION!

Mileage: 100,000

Nov 28, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Nov 15, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Oct 28, 2016

I JUST HAD MY 1ST CHILD AND I WANT TO KNOW WHEN MY AIRBAG PROBLEM WILL BE FIXED

Oct 4, 2016

TAKATA RECALL THE INTERIM RECALL NOTICE WAS SENT OUT AROUND MAY'16 WHEN THE RECALL STARTED. CALLING THE DEALERSHIP PROVIDED NO INFORMATION ON WHEN A FIX WILL BE AVAILABLE NOR ANY ADDITIONAL REMEDY PROVIDED. THIS CAR IS UNSUITABLE FOR COMMUTING WITH A PASSENGER BECAUSE "METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH". WITH SUCH THE POTENTIAL FOR SUCH A TRAUMATIC OUTCOME, EITHER A FIX NEEDS TO BE IMPLEMENTED IMMEDIATELY OR RENTAL CARS SHOULD BE MADE AVAILABLE TO THOSE WHO DO NOT WISH TO PUT THEM OR THEIR PASSENGERS AT RISK. WITHOUT BEING ABLE TO DETERMINE HOW AT RISK A VEHICLE IS FOR THE INFLATOR DEGREDATION, REMEDY OPTIONS SHOULD BE PROVIDED NOT ONLY TO THOSE UNDER IMMEDIATE RECALL BUT FOR VEHICLES THAT ARE IN THE INTERIM PERIOD (PRE-RECALL) AS WELL.

Oct 1, 2016

LEXUS HAS KNOWN ABOUT THIS RECALL FOR MONTHS AND HAS STILL NOT STARTED FIXING THE AIRBAGS.

Sep 29, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 IS 250 LEXUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Sep 22, 2016

TAKATA RECALL - NO FIX AVAILABLE FOR MULTIPLE MONTHS, UNABLE TO OPERATE THE CAR WITH A A PASSENGER

Sep 14, 2016 Crash

ON JUNE 8TH OF 2016 I WAS SITTING AT A RED LIGHT AND WAS REAR-ENDED AND PUSHED INTO THE ANOTHER VEHICLE CAUSING EXTENSIVE DAMAGE AND TOTAL LOSS. NONE OF MY AIRBAGS WERE DEPLOYED AND I WAS TAKEN TO THE EMERGENCY ROOM WITH NECK LEFT ARM AND BACK TRAUMA. MY PASSENGER HAD NECK SPRAIN AND A BRUISE ON HER THIGH.

Mileage: 175,000

Aug 27, 2016

I AM HIGHLY CONCERNED AND WORRIED ABOUT THIS PASSENGER AIRBAG RECALL. WHEN ASKED LEXUS ABOUT THE REMEDY, I WAS TOLD THAT THE REMEDY WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2016. THIS SEEMS UNREASONABLE. ALSO DOES THIS RECALL AFFECT THE DRIVER'S SIDE? IT SEEMS UNCLEAR AS THE REPORTS SHOWED THAT THOSE WHO WERE AFFECTED BY THE DEGRADED AIRBAGS WERE IN THE DRIVER'S SIDE. CAN SOMEONE PLEASE LOOK INTO THIS? THANK YOU.

Aug 18, 2016

TAKATA RECALL - LEXUS STATED THERE IS NO TIME FRAME FOR A REMEDY AND THE MANUFACTURER IS TRYING TO GO BANKRUPT TO AVOID FIXING THE PROBLEM. THEY SAID IT COULD BE A COUPLE OF YEARS AT LEAST UNTIL THERE IS A REMEDY.

Mileage: 64,000

Aug 16, 2016

* "TAKATA RECALL" LIFE THREATENING AIRBAG DEFECT IN LEXUS IS 250 BUT NO PLANS TO FIX IT * FAULTY DASHBOARD, SIDE PANELS INTERIOR COMPLETELY MELTING - LEXUS PROMISED TO FIX BUT ITS BEEN YEARS NOT FIXED ON LEXIS IS 250

Aug 4, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Aug 1, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 25, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Jul 25, 2016 Crash

TL* THE CONTACT OWNED A 2007 LEXUS IS 250. THE CONTACT FELL ASLEEP WHILE DRIVING 50 MPH. AS A RESULT, THE VEHICLE ROLLED DOWN A HILL AND CRASHED THROUGH TWO TREES AND A FENCE. A POLICE REPORT WAS FILED. NONE OF HER AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED AND TOTALED BY THE INSURANCE COMPANY. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V34000 (AIR BAGS). THE FAILURE MILEAGE WAS APPROXIMATELY 95,000.

Mileage: 95,000

Jul 23, 2016

TAKATA RECALL PLUS THE INTERIOR DASH AND INTERIOR SIDE DOOR PANELS ARE DETERIORATING. THE FRONT DASH HAS AN OILY SLICK RESIDUE WHICH GLARES INTO THE FRONT WINDSHIELD MAKING IT DANGEROUS TO OPERATE. THE DEALERSHIP STATED THAT I AM ON THE LIST AS #139 AND THEY'VE REPLACED 20 TO DATE. THIS HAS BEEN A KNOWN PROBLEM FOR YEARS. AT THIS RATE AND IF HISTORY REPEATS ITSELF NEITHER WILL BE REMEDIED IN MY LIFETIME.

Jul 19, 2016

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/30/16*LJ UPDATED 10/13/2017*JS

Jul 18, 2016

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT. UPDATED 10/07/16*LJ *CN

May 26, 2015

AIR BAGS STAYS ON ALL THE TIME. THE DEALER, LEXUS, REFUSES TO MAKE REPAIR. THE VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT......UPDATED 12/03/15 *BF UPDATED 10/17/2017*CN

Mileage: 100,000

Mar 10, 2015

THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR

Mileage: 157,000

Feb 2, 2015

I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DASHBOARD AND THEY HAVING THIS PROBLEM WITH PEOPLE THAT LIVE IN HOT HUMID CLIMATE. I WAS IN DISBELIEF THAT THE REP TOLD THAT TO ME. I ASKED THE REP WHO MAKES A CAR BASED ON CLIMATE WEATHER I LIVE IN ALABAMA AND IN THE SUMMER WITH THE SUN BEAMING ON DASHBOARD CAN POSSIBLY CAUSE A CAR ACCIDENT. SAFETY SAFETY HAS BEEN MY MAIN CONCERN THIS IS DANGEROUS. THEY CALLED ME AND SAID THEY WORKED PAY 20% THEN A COUPLE DAYS LATER SAID 20% ONLY TOWARDS PARTS. *TR

Mileage: 104,000

Jan 26, 2015 Crash

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ANOTHER DRIVER CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS 130,000. ....UPDATED 02-03-15 *BF UPDATED 02/18/15*JB

Mileage: 130,000

Oct 4, 2014

THE AIR BAG LIGHT CAME ON IN OUR 2007 LEXUS IS 250. WE RECENTLY BROUGHT IT INTO THE LEXUS OF CHERRY HILL (NJ) DEALERSHIP FOR A COUPLE OTHER RECALL ITEMS, AND FIGURED THAT WE BETTER HAVE THIS AIR BAG ISSUE LOOKED OVER AS SOON AS POSSIBLE. THINKING IT WAS AN ELECTRICAL/CIRCUIT PROBLEM, WE WERE COMPLETELY SHOCKED WHEN THE LEXUS REPRESENTATIVE STATED THAT ADMITTEDLY THERE WAS A MANUFACTURER'S DEFECT IN THE AIR BAG CABLE HARNESS; IT WAS MADE TOO SHORT IN THE LEXUS 2006 - 2007 IS 250 MODELS. AFTER RESEARCHING, I SAW THAT THIS EXACT INFORMATION IS ALL OVER THE INTERNET, POSTED BY OTHER ANGRY 2006 - 2007 LEXUS IS 250 OWNERS. IN SUMMARY, THE AIR BAGS WILL NOW NOT DEPLOY DURING VEHICLE IMPACT, UNTIL WE, THE CONSUMER, PAY $3,500.00 TO GET THEM FIXED. I WENT AROUND-AND-AROUND WITH LEXUS OF CHERRY HILL AND THEIR CORPORATE OFFICE IN CALIFORNIA, FIGHTING, BECAUSE I SEE NO REASON WHY, I, THE CONSUMER, MUST PAY A HEFTY PRICE FOR AN EXTREMELY IMPORTANT SAFETY DEFECT THAT IS 100% LEXUS' FLAW. I HAVE MANAGED TO GET MY OUT-OF-POCKET COST DOWN TO $2,300.00 NOW, BUT IT IS $2,300.00 OF MY HARD EARNED MONEY WHICH WAS SAVED FOR A 2015 VACATION, THAT I ABSOLUTELY SHOULD NOT HAVE TO PUT OUT FOR THIS MAJOR MANUFACTURER DEFECT. THEY RECALLED OUR CAR AT NO COST, FOR WIPER BLADES AND FLOOR MATS, BUT LEXUS REFUSES TO MAKE RIGHT WHAT THEY BUILT WRONG, WHICH COULD CAUSE LIFE-THREATENING INJURIES OR DEATH. HAS TOYOTA/LEXUS LEARNED NOTHING FROM GM? *TR

Mileage: 54,000

Aug 22, 2014

THE DASHBOARD OF MY 07 LEXUS IS 250 HAS BEEN OOZING A GREASY UNKNOWN CHEMICAL. ASIDE FROM BEING UNSIGHTLY AND DIRTY, THIS STICKY DASHBOARD POSES A SEVERE SAFETY ISSUE. ON SUNNY DAYS, VERY COMMON IN S.FLORIDA, THE CHEMICAL OOZE PRODUCES A GLARE ON THE WINDSHIELD THAT IMPAIRS THE DRIVER FROM HAVING A CLEAR UNOBSTRUCTED VIEW OF THE ROAD. I ALMOST STRUCK A PEDESTRIAN DUE TO THE FACT THAT HE WAS UNSEEN BY ME DUE TO THE BLIND SPOT CREATED BY THE GLARE. LUCKILY, I WAS ABLE TO STOP IN TIME. BEING ABLE TO CLEARLY VIEW THE ROAD IS ESSENTIAL IN CONDUCTING A VEHICLE SAFELY. RESEARCH NEEDS TO BE CONDUCTED TO SEE IF THE DEFECTIVE DASHBOARDS WILL HAVE AN IMPACT ON THE EFFECTIVE AND SAFE DEPLOYMENT OF THE PASSENGER AIRBAGS IF A SLIGHT GRAZE BY A FINGERNAIL ON THE DASHBOARD CAUSES IT TO BREAK OFF, HOW WILL THE IT REACT WITH THE SPEED AND POWER THAT AN AIRBAG DEPLOYMENT WILL HAVE. ANOTHER SAFETY CONCERN, THAT NEEDS TO BE INVESTIGATED IS THE TOXIC IMPACT THAT THIS CHEMICAL CREATES, ESPECIALLY AFTER BEING EXPOSED TO THE HEAT OF A PARKED CAR IN THE SUN. IS ANYBODY INVESTIGATING THE IMPACT THAT THIS DEFECTIVE MATERIAL MAY HAVE ON THE HEALTH OF MY FAMILY AND MYSELF, AFTER BEING EXPOSED TO THIS UNKNOWN SUBSTANCE ON A DAILY BASIS? THIS MATERIAL IS REACTING SO UNEXPECTEDLY BY FALLING APART, HOW DO WE KNOW IT IS NOT TOXIC? I 'M THE ORIGINAL OWNER OF THIS 'LUXURY VEHICLE' WHO HAS LESS THAN 60,500 MILES. LEXUS AND THE DEALER, OFFERED 25% OFF TO REPAIR THE DEFECTIVE DASHBOARD AND DOORS. IT IS DISAPPOINTING AND TROUBLESOME TO REALIZE THAT LEXUS DOES NOT ACKNOWLEDGE THAT THIS SAFETY AND QUALITY ISSUE IS DUE TO DEFECTIVE MATERIALS AND NOT CAUSED BY REGULAR WEAR AND TEAR. WHAT CRITERIA DOES LEXUS USE TO DECIDE WHO GETS THIS MANUFACTURER DEFECT REPAIRED FOR FREE AND WHO PAYS $3000? HOW IS IT POSSIBLE THAT MY FLOOR MATS HAVE OUTLIVED MY DASHBOARD AND DOOR PANELS? *TR

Mileage: 60,500

May 2, 2014

I WAS DRIVING SOUTH IN MY CAR DURING THE MIDDLE OF THE DAY, AND THE GLARE FROM MY DASHBOARD WAS SO BAD I WASN'T ABLE TO SEE A CAR APPX 30 FEET IN FRONT OF ME. THERE WAS NO ACCIDENT, BUT DUE TO LEXUS USING DEFECTIVE MATERIALS FOR THEIR DASHBOARD, IT HAS MELTED AND BECOME SHINY ENOUGH TO BE A REAL DANGER AS THE GLARE FULLY IMPEDES VIEW WHILE DRIVING IN SUNLIGHT. AS THE PASSENGER AIRBAG IS ALSO CONTAINED IN THE DASH, I HAVE HEARD OF A DANGER OF IT BEING TRIGGERED AS WELL DUE TO THIS ISSUE. I CONTACTED BOTH LEXUS CUSTOMER SUPPORT AS WELL AS MY LOCAL LEXUS DEALERSHIP. I FOUND ONLINE THAT THERE WAS PURPORTEDLY A SERVICE BULLETIN THAT WAS ISSUED TO BY LEXUS (I OBTAINED A COPY ONLINE) TO DEALERS IN 2011 INFORMING THEM OF THE MATERIAL PROBLEM AND AVAILABILITY OF REPLACEMENT PARTS (AFFECTED BOTH DASH AND DOOR PANELS), BUT BULLETIN THIS WAS NOT COMMUNICATED TO OWNERS (I.E. NO RECALL), SO I WAS NEVER MADE AWARE AND WAS OUT OF WARRANTY AT THE TIME THE BULLETIN WAS ISSUED AS IT WAS ONLY EFFECTIVE 48 MONTHS FROM IN-SERVICE DATE EVEN THOUGH MY MODEL YEAR WAS INCLUDED IN THE AFFECTED VEHICLES. THE MOST THEY WERE WILLING TO COVER WAS 50% OF THE REPLACEMENT PART COST. MY RESPONSIBILITY WOULD HAVE BEEN $2800 TO FULLY RE-MEDIATE THE ISSUES (DASH AND DOORS), WHICH I DECLINED AS I FEEL LEXUS SHOULD BE FULLY ACCOUNTABLE AS THE PROBLEM IS ADMITTEDLY DUE TO FAULTY MATERIAL USED IN THE MANUFACTURE OF CERTAIN YEARS/VINS OF THEIR VEHICLES. THIS ALSO IMPACTS MY RESALE VALUE EVEN THOUGH THAT ALONE IS NOT SAFETY-RELATED, IT SHOULD BE CONSIDERED AS WELL. I TOOK CELL PHONE VIDEO OF THE GLARE FROM MY DASH THAT IMPEDED VIEW AND HAVE THAT AVAILABLE IF NEEDED. *TR

Mileage: 103,000

Nov 14, 2010 Crash

I WAS IN A CAR ACCIDENT A 4-CAR PILE UP. I WAS FIRST REAR ENDED BY A CHEVY TAHOE. HE SHOVED ME INTO THE CAR IN FRONT OF ME AND THEN THEY HIT THE CAR IN FRONT OF THEM. MY ENTIRE FRONT WAS SEVERELY DAMAGED TO THE POINT MY CAR IS TOTALED. THE BACK END OF MY CAR WAS SEVERELY DAMAGED AS WELL. THE AIRBAGS DID NOT DEPLOY. I WAS IN A 2007 LEXUS IS250. *TR

Mileage: 47,000

May 29, 2010

I BOUGHT MY CAR SINCE 2007 ON FEB, HAVE NO IDEA WHY THE PASSENGER SEAT BELT ALWAYS OFF WHEN MY GIRLFRIEND SITTING IN MY CAR. I DID BRING IT BACK TO LEXUS BUT THEY SAID NO PROBLEM......THE PAST 3 AND A HALF YEARS I DON'T FEEL COMFORTABLE TO LET MY FAMILY SITTING IN MY CAR CAUSE I DON'T KNOW WHAT GOING ON WITH THE PASSENGER SEAT BELT SIGN. *TR

Mileage: 63,000

Mar 11, 2010 Crash

I OWN A LEXUS IS250, I PUSHED DOWN ON THE GAS PEDAL AND IT GOT STUCK. I RAMMED INTO A CAR AND HIT IT TWICE BEFORE THE CAR WOULD STOP. I HIT THE CAR ON THE SENSORY GOING 35 MILES PER HOUR AND MY AIR BAGS DIDN'T DEPLOY. *TR UPDATED 01/08/15*LJ UPDATED 01/14/15. *JB

Mileage: 81,000

Feb 14, 2009 Crash

CAR SIDE SWIPE ME AND FORCED ME INTO ANOTHER CAR. MY CAR TOTALED FROM DAMAGE TO SIDE AND FRONT END. AIR BAGS DID NOT GO OFF (SIDE OR FRONT) AND SUBSEQUENT INSPECTION SHOWED DAMAGED AIRBAG SENSOR(S?). *TR

Mileage: 21,000

Feb 14, 2009 Crash

CAR SIDE SWIPE ME AND FORCED ME INTO ANOTHER CAR. MY CAR TOTALED FROM DAMAGE TO SIDE AND FRONT END. AIR BAGS DID NOT GO OFF (SIDE OR FRONT) AND SUBSEQUENT INSPECTION SHOWED DAMAGED AIRBAG SENSOR(S?). *TR

Mileage: 21,000

Nov 28, 2007

SENSOR FOR THE PASSENGER AIRBAG IS NOT WORKING PROPERLY. THE AIRBAG LIGHT TURNS "OFF" WHEN I SIT IN THE PASSENGER SEAT. THE PROBLEM OCCURS ALL THE TIME AND I FIND MYSELF IN THE PASSENGER SEAT LITERALLY WITHOUT ANY AIRBAG PROTECTION. THE DEALERSHIP SAID THEY CANNOT FIX THE PROBLEM BECAUSE I AM UNDERWEIGHT. I AM NOT THAT SMALL, WITH APPROX. 5'4' AND 100 POUNDS. I AM DEEPLY CONCERNED FOR MY SAFETY. *TR