2007 LEXUS IS 250 Structure Problems

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY WHICH CREATED A GLARE ON THE WINDSHIELD WHILE DRIVING. THE CONTACT WAS CONCERNED FOR HER SAFETY DUE TO THE GLARE IMPAIRING HER VISION OF THE ROADWAY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.

Mileage: 183,000

TL* THE CONTACT OWNS A 2007 LEXUS IS200. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE IN SUNLIGHT, THE DASHBOARD MELTED. THE CONTACT STATED THAT THE FAILURE RESULTED IN THE DASHBOARD HAVING A SHINY, CAUSING THE SUNLIGHT TO BE REFLECTED WHICH BLOCKED THE CONTACT'S EYESIGHT. LEXUS OF ROSEVILLE (300 AUTOMALL DR, ROSEVILLE, CA 95661, 916-783-9111) WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY EXPIRED ON THE VEHICLE. THE DASHBOARD WAS PREVIOUSLY COVERED HOWEVER, THE CONTACT WAS NOT INFORMED OF THE COVERED REPAIR ON PRIOR MAINTENANCE VISITS. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT TWO LETTERS REGARDING THE MELTING DASHBOARD WAS MAILED TO THE CONTACT. THE CONTACT STATED THAT THE LETTERS WERE NOT RECEIVED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 125,000. *BF *TR

Mileage: 125,000

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING AND THE GLARE FROM THE DASHBOARD AFFECTED HER VISIBILITY WHILE DRIVING VARIOUS SPEEDS. THE CONTACT SPOKE WITH TOM WOOD LEXUS (4610 E 96TH ST, INDIANAPOLIS, IN 46240, (317) 580-6888) AND WAS INFORMED THAT THERE WAS A LIMITED TIME WARRANTY TO HAVE THE VEHICLE SERVICED. THE CONTACT WAS INFORMED THAT SHE MISSED THE DEADLINE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED THE SAME INFORMATION AS THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.

Mileage: 60,000

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD PANEL MELTED AND CONTAINED A STICKY TEXTURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 121,000.

Mileage: 121,000

MY DASH PANEL AND DOOR PANEL'S ARE MELDING AND STICKY

I CANT SEE IM BLINDED BY THE DASH BOARD ITS MELTING THE CLARE FROM THE SUN IS BLINDING ON THE DASH MELTED PLASTIC

Mileage: 90,000

THE DASH IS MELTING. AND THE DOOR PANELS ARE RELEASING BLACK TAR LIKE MATERIALS.

Mileage: 98,254

INTERIOR DOORS ARE MELTING AND DASHBOARD

Mileage: 125,000

I AM WAITING ON THE FRONT AND REAR INTERIOR DOOR PANELS RECALLS FOR CRACKED AND MELTED AS RESULT OF HEAT OR HUMIDITY.

Mileage: 65,000

MELTED INTERIOR, STICKY AND EASILY BREAKABLE DASHBOARD DUE TO HEAT AND HUMIDITY, CRACKED INTERIOR

TAKATA RECALL AIRBAG DID NOT INFLATE WHEN HITTING A BRICK WALL HEAD ON. MY CAR WAS IN MOTION AND WAS HIT ON THE REAR PASSENGER SIDE OF THE VEHICLE AND FISH TAILED HEAD ON INTO WALL AND I SUSTAINED INJURIES.

Mileage: 220

MELTING DASH - I HAVE THE LEXUS "MELTING DASH" PROBLEM ON MY IS250 AND HAVE WAITED FOR 1 1/2 YEARS, WITH NO RESOLUTION. MY LOCAL DEALERSHIP SAYS THEY HAVE NOT RECEIVED ANY DASHES FOR OVER 6 MONTHS AND HAVE NO IDEA WHEN THEY MIGHT ARRIVE. MY DASH HAS MELTED INTO A SLICK BLOB AND THAT BECOME A SIGNIFICANT SAFETY HAZARD. WHEN DRIVING DURING THE DAY, THE SUN REFLECTS ON THIS MELTED SURFACE AND BLINDS THE DRIVER. I HAVE NOTIFIED CERRITOS LEXUS AND LEXUS CORPORATE OF THIS SAFETY ISSUE. FORCING CUSTOMERS TO DRIVE UNSAFE VEHICLES WITH NO EXPECTATION OF WHEN A SOLUTION IS AVAILABLE IS UNACCEPTABLE. THIS SHOULD BE LISTED AS A RECALL DUE TO THE DRIVER/PASSENGER SAFETY CONCERNS. WHAT AM I SUPPOSED TO DO? I'M TELLING MY WIFE NOT TO DRIVE UNLESS IT'S AN EMERGENCY. *TR

Mileage: 50,000

* "TAKATA RECALL" LIFE THREATENING AIRBAG DEFECT IN LEXUS IS 250 BUT NO PLANS TO FIX IT * FAULTY DASHBOARD, SIDE PANELS INTERIOR COMPLETELY MELTING - LEXUS PROMISED TO FIX BUT ITS BEEN YEARS NOT FIXED ON LEXIS IS 250

TAKATA RECALL PLUS THE INTERIOR DASH AND INTERIOR SIDE DOOR PANELS ARE DETERIORATING. THE FRONT DASH HAS AN OILY SLICK RESIDUE WHICH GLARES INTO THE FRONT WINDSHIELD MAKING IT DANGEROUS TO OPERATE. THE DEALERSHIP STATED THAT I AM ON THE LIST AS #139 AND THEY'VE REPLACED 20 TO DATE. THIS HAS BEEN A KNOWN PROBLEM FOR YEARS. AT THIS RATE AND IF HISTORY REPEATS ITSELF NEITHER WILL BE REMEDIED IN MY LIFETIME.

APPROXIMATELY 2 YEARS AGO MY ENTIRE DASH BOARD AND SIDE PANELS STARTED TO MELT. I HAVE CONTACTED LEXUS AND THEY CONTINUE TO SAY THEY ARE WAITING ON THE MANUFACTURER FOR PARTS. I LIVE IN MARRERO LOUISIANA WITH EXTREMELY HIGH HUMIDITY AND TEMPERATURES. THIS HAS BEEN A SAFETY HAZARD. WHEN THE SUN HITS MY WINDSHIELD, THE GLARE FROM HITTING THE MELTED DASH COMPLETELY BLINDS ME. I HAVE TO LEAN TO THE RIGHT SIDE JUST TO SEE OUT OF MY WINDSHIELD. IT IS MELTED TO THE POINT OF IT BEING UNTOUCHABLE WITHOUT GETTING STICKY GLUE ON YOUR HANDS. ANYTHING THAT RUBS AGAINST THE SIDE DOOR PANELS CREATES GROOVES AND MARKS BECAUSE IT'S LIKE CLAY. NOW THERES A RECALL WITH THE TAKATA INFLATORS IN THE FRONT PASSENGER AIRBAG WHICH REALLY CONCERNS ME BECAUSE ITS AFFECTED BY HIGH TEMPERATURES AND HUMIDITY CAUSES DEGRADING OF THE PART. SINCE MY DASH BOARD IS COMPLETELY MELTED TO THE CONSISTENCY OF HOT GLUE, I CAN'T IMAGINE THAT HELPS WITH MY AIRBAG SITUATION EITHER. I HAVE BEEN CONTACTING LEXUS FOR THE PAST 2 YEARS WITH NO LUCK. IF I SHOULD HAVE AN ACCIDENT DUE TO THE DASH GLARE, I WILL EXPECT TO HAVE THE PRODUCTION COMPANY HELD ACCOUNTABLE. ANY HELP YOU CAN OFFER WITH GETTING THIS MESSAGE ACROSS TO ANYONE AT THIS POINT WOULD BE GREATLY APPRECIATED. THANKS.

7/11/16 SEMINOLE, FLORIDA THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. STICKY STUFF GETS ON MY CLOTHES. LEXUS IS A LUXURY CAR AND THIS IS NOT NORMAL. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTS ASAP. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 TO 10 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE OVER A 1 OR MORE YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES

THE DASHBOARD OVER THE INSTRUMENT PANEL AND THE FRONT AND REAR SIDE DOOR PANELS ARE MELTING,CRACKING AND DETERIORATING WHICH CAUSES DENTS IN THE MATERIAL TO THE TOUCH. ALL OF THE MATERIAL IS DISCOLORED AND STICKY OR MELTING. THIS NEEDS TO BE REPLACED IMMEDIATELY AND A RECALL NEEDS TO BE DICTATED BY THE NHTSA ASAP. LEXUS NOTIFIED ME OF THE PROBLEM ALMOST A YEAR AGO, AND WHEN I CALLED THEY TOLD ME IT WOULD TAKE ANOTHER 9 -12 MONTHS BEFORE THEY COULD REPLACE THE DASHBOARD AND SIDE DOOR PANELS. SO, IT WOULD BE 11/2 YEARS SINCE THE ORIGINAL LEXUS NOTICE THAT THEY MAYBE CAN FIX THE PROBLEM. THIS IS UNACCEPTABLE AND THIS IS WHY THE NHTSA NEEDS TO DEMAND LEXUS INITIATES A OFFICIAL RECALL FOR THE AFFECTED VEHICLES WITH THE MELTING DASHBOARD AND SIDE DOOR PANEL ISSUES.

Mileage: 75,000

I STARTED NOTICING THAT MY DASHBOARD AND ALL FOUR DOOR PANELS ARE MELTING AND ITS VERY STICKY. WHILE DRIVING THE GLARE GETS REALLY BAD REFLECTING ONTO THE WINDSHIELD THAT ITS HARD TO SEE. I CAN'T LEAN MY ARM ON MY DOOR BECAUSE ITS REALLY STICKY AND IT LEAVES A FILM ON MY ARM. MY DASHBOARD IS ALSO CRACKING DUE TO THIS MELTING. I HAVE NOT NOTICED A RECALL ON IT BUT I HAVE SPOKE TO OTHERS THAT THIS IS HAPPENING TO AND ALSO SEEING THE SAME ONLINE WITH OTHER LEXUS/TOYOTA OWNERS. *TR

Mileage: 80,000

THE VEHICLE DASHBOARD AND DOORS MATERIALS ARE MELTED/STICKY/GLOSSY, CANNOT BE TOUCHED OR EVEN CLEAN, MY MAIN CONCERN IS THE AIRBAG. *TR

Mileage: 157,000

I HAVE COMPLAINED TO THE LEXUS DEALERSHIP AS WELL AS SONIC ABOUT THIS DASHBOARD. MY WARRANTY WAS VALID MY FIRST SEVERAL COMPLAINTS, PICTURES WERE TAKEN BY A LEXUS REP AND SENT TO CORPORATE. AT THAT TIME CORPORATE DENIED COMPLAINT I PERSONALLY CALLED AND A REP TOLD ME THAT THEY HAVE RECEIVED CALLS IN REGARDS TO MELTING STICKY DASHBOARD AND THEY HAVING THIS PROBLEM WITH PEOPLE THAT LIVE IN HOT HUMID CLIMATE. I WAS IN DISBELIEF THAT THE REP TOLD THAT TO ME. I ASKED THE REP WHO MAKES A CAR BASED ON CLIMATE WEATHER I LIVE IN ALABAMA AND IN THE SUMMER WITH THE SUN BEAMING ON DASHBOARD CAN POSSIBLY CAUSE A CAR ACCIDENT. SAFETY SAFETY HAS BEEN MY MAIN CONCERN THIS IS DANGEROUS. THEY CALLED ME AND SAID THEY WORKED PAY 20% THEN A COUPLE DAYS LATER SAID 20% ONLY TOWARDS PARTS. *TR

Mileage: 104,000

THE DASHBOARD IS MELTING AND WHEN THE SUN SHINES IT REFLECTS ON THE WINDSHIELD COMPROMISING MY VISIBILITY CAUSING ME TO ALMOST GET INTO A CAR ACCIDENT. THE DOOR PANELS ARE ALSO MELTING. I CANNOT CONTINUE TO DRIVE IN DANGER. I HAVE ATTEMPTED TO GET RESOLUTION FROM LEXUS BUT HAVE NOT BEEN SUCCESSFUL FOR YEARS. THIS ISSUE WITH THE DASHBOARD IS DANGEROUS. I HAVE BEEN WAITING FOR TOO LONG FOR LEXUS TO HELP ME OUT BUT WITH NO SUCCESS. *TR

OVER A FEW YEARS THE DASHBOARD OF MY CAR HAD DRASTICALLY BECOME STICKY AND SHINY. ANYTIME THE CAR IS VALETED OR REQUIRED TO SHOW A TEMPORARY PARKING TAG THE PAPER STICKS OR ANYTHING THAT TOUCHES IT STICKS. ALSO, WHILE DRIVING IT CREATES A TERRIBLE GLARE ON THE WINDSHIELD, CAUSING IT HARD TO SEE OUT THE WINDOW. *TR

THE DASHBOARD IS MELTING IN THE AREA TOWARD THE FRONT, CLOSEST TO THE WINDSHIELD GLASS. THIS SEEMS TO BE AS A RESULT OF THE DASH MATERIAL REACTING TO HEAT. IN THE AREAS WHERE THIS OCCURS, THE SURFACE OF THE DASH IS VERY SHINY AND STICKY, AND THERE IS CONSIDERABLE GLARE FROM THE DASH WHEN DRIVING IN FULL SUNLIGHT. IN ADDITION, THERE ARE NOXIOUS FUMES EMITTED FROM THE DASH. THIS IS ESPECIALLY NOTICEABLE AFTER THE CAR HAS HEATED UP AFTER BEING PARKED IN THE SUN. *TR

Mileage: 93,000

DASHBOARD MELTING AND DOOR SIDE PANEL MELTING. THE MELTING OF DASHBOARD AND SIDE DOOR PANELS CAUSES A SHINY REFLECTION ONTO WINDSHIELD. THE GLARE FROM THE REFLECTION CAUSED THE DRIVER DIFFICULTY IN SEEING AND LED TO ACCIDENT. *TR

Mileage: 61,000

THE DASHBOARD AND SIDE DOORS ARE STICKY, SHINY AND MELTING. WHEN GLARE HITS IT IS VERY HARD TO SEE BECAUSE OF THE SUN HITTING THE DASHBOARD. ON THE DOORS PIECES ARE COMING OFF SINCE THE MATERIAL SEEMS VERY SOFT. *TR

MY DASHBOARD AND DOORS HAVE BEEN MELTING INCREASINGLY OVER THE PAST YEAR FROM THE FLORIDA HEAT/HUMIDITY. THE DASHBOARD IS COMING APART AND IS STICKY. MY VISION IS GREATLY IMPACTED BY THE GLARE ON THE WINDOW THAT OCCURS FROM THE STICKY DASHBOARD . I AM HIGHLY FEARFUL OF AN ACCIDENT. MY DOORS ARE SO STICKY THAT MY CLOTHES ARE CONSTANTLY RUINED. I CONTACTED LEXUS AND THEY ONLY OFFERED $500 AS A COURTESY, SINCE I AM OUT OF "WARRANTY". LEXUS QUOTED ME $3300 TO FIX THE PROBLEM. I HAVE SEEN THE NEWS WITH MANY OTHERS WITH SIMILAR PROBLEMS AND NO ASSISTANCE HAS BEEN OFFERED, PLACING MINE AND OTHERS LIVES AT RISK. *TR

Mileage: 60,000

ISSUES WITH DASHBOARD MELTING AND BOTH DRIVER AND PASSENGER DOORS. *TR

Mileage: 130,000

MATERIAL ON MY DASH APPEARS TO BE STICKY, POSSIBLY DUE TO HOT WEATHER, AND CAN CAUSE A SIGNIFICANT AMOUNT OF LIGHT REFLECTION PRODUCING GLARE ON THE WINDSHIELD. DEPENDING ON THE SUN'S RELATIVE DIRECTION TO THE CAR, IT CAN HINDER VISIBILITY TO WHERE DRIVING DURING THE DAYTIME IS NOT FEASIBLE. *TR

DASH AND DOOR SIDE PANELS MELT AND CAUSE GLARE AND SCRATCH VERY EASILY. 2 YEAR OLD SON CAN EASILY TAKE CHUNKS OUT AND PLACES IN HIS MOUTH. *TR

Mileage: 75,000

I OWN A 2007 LEXUS IS250 AND THE INTERIOR IS MELTING. THE DASHBOARD HAS A GLOSSY, STICKY RESIDUE THAT HAS MADE DRIVING DURING THE DAY IN SUNNY CONDITIONS IMPOSSIBLE. THE RESIDUE CAUSES A GLARE THAT HINDERS MY ABILITY TO SEE WHILE DRIVING. SO MUCH SO THAT I ALMOST MISSED A STOP SIGN! THE DOOR PANELS ARE MELTING TO THE POINT THAT IF YOU TOUCH THEM THE MATERIAL STICKS TO YOUR HANDS AND CLOTHING OR JUST FALLS OFF AND WHEN I GET IT ON MY HANDS IT CAUSES A RASH. I'VE CONTACTED LEXUS AND SUBMITTED A REQUEST TO HAVE THESE PARTS REPLACED AND I WAS QUICKLY DENIED. I'M REPORTING THIS ISSUE TO YOU TODAY BECAUSE THIS IS MY ONLY VEHICLE AND I HAVE NO CHOICE BUT TO DRIVE IT AND I WANTED TO DOCUMENT MY CONCERNS IN CASE SOMETHING WERE TO HAPPEN. THANK YOU FOR YOUR TIME. HAVE A GREAT DAY! *TR

Mileage: 73,000

DASHBOARD IS LITERALLY MELTING. LOOKS SHINY AND IS STICKY TO TOUCH. LEAVES BLACK RESIDUE ON FINGERS AND CREATES A DANGEROUS GLARE ON WINDSHIELD. *TR

Mileage: 91,000

TL* THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD MELTED. THE FAILURE CREATED A GLARE ON THE WINDSHIELD THAT IMPAIRED THE CONTACT'S VISIBILITY WHILE DRIVING IN THE DAYTIME. THE DEALER STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.

Mileage: 85,000

THE DASHBOARD AND DOOR PANELS OF MY 2007 LEXUS IS250 CONTAIN A RUBBER LIKE MATERIAL THAT HAS BECOME STICKY AS IF IT IS MELTING AWAY. IT HAS BECOME EXTREMELY FRAGILE TO THE TOUCH, LEAVING YOUR FINGER IMPRINT OR EVEN A CHUNKS TO COME OFF. WHEN DRIVING DURING THE DAY, I NOW HAVE A REFLECTION OF THE WHOLE DASHBOARD ON MY WINDSHIELD WHICH IMPAIRS MY VISIONS AS IT IS ALMOST IMPOSSIBLE TO SEE OUT WITHOUT SUNGLASSES ON. THIS HAS BECOME A MAJOR SAFETY ISSUE AND FOR THE PRICE TAGS THAT COME WITH THESE VEHICLES, WE SHOULD ALL BE GETTING THIS PROBLEM FIXED BEFORE IT COST PEOPLE THEIR LIVES. *TR

DASHBOARD OF THE CAR HAS MELTED, SPECIFICALLY RIGHT IN FRONT OF THE DRIVER POSITION. THE SIZE OF THE MELTING/SHINY REFLECTIVE AREA IS ROUND AND LIKE 9 INCHES WIDE. THE REFLECTION OF THE SHINY MELTING RUBBER FROM THE DASH AFFECTS HAVING A CLEAR VISIBILITY OF THE ROAD. THIS IS A SAFETY HAZARD AND NOT ACCEPTABLE FOR A RELATIVELY NEW VEHICLE. THIS HAPPENED FOR THE FIRST TIME OVER TWO YEARS AGO, BUT IT JUST KEEP GETTING WORSE, THE CAR IS DRIVEN BY MY PREGNANT WIFE. *TR

Mileage: 75,000

MY LEXUS IS 250 HAS A MELTING AND STICKY DASHBOARD AS WELL AS ALL FOUR DOOR SIDES AND ITS HANDLE BARS. EVERY TIME I TOUCH ON THE DASHBOARD DUE TO THE TOP OF THE DRIVER'S WHEEL BEING SO CLOSE, I HAD IT ON MY FINGERTIP BEING STICKY AND I HAVE TO WIPE IT OFF BUT STILL LEFT SOME BLACK MARK ON MY FINGER. ALSO EVERYTIME I PUT THE WINDSHIELD COVER TO PROTECT THE HEAT FROM GOING INSIDE, IT PLACED SOME MARKS ON THE DASHBOARD. IT HAS BEEN SO BAD TO SMELL TOXIC CHEMICALS COMING FROM THE DASHBOARD WHILE I'M IN THE CAR DRIVING. NEED TO SAY MORE ? I AM AFRAID IT MAY GIVE ME AN ILLNESS IN THE FUTURE FROM SMELLING IT INTO MY LUNGS. CAN'T WE HAVE A RECALL FROM LEXUS AND DO SOMETHING ABOUT IT REAL QUICKLY ? IT WOULD BE REAL NICE TO REPLACE THE OLD DASHBOARD AND SIDES WITH A BEST QUALIFIED STANDARD WITH THE MATERIALS THAT IS SAFE THAT WON'T HURT THE CUSTOMER AND WON'T DAMAGE FROM THE SUN FROM MELTING AGAIN. I SEE LEXUS CHANGED THE DASHBOARD MATERIAL TO SOME KIND OF LEATHER OR THICK LEATHER THAT WON'T MELT. I PAID ALOT OF MONEY FOR MY CAR AND I'M REAL DISAPPOINTED ABOUT THE QUALITY OF THE INTERIOR OF THE CAR I PAY FOR. I HAD AN OLD CAR HONDA CIVIC FOR A LONG TIME AND I NEVER EXPERIENCED A SIMILAR PROBLEM WITH A DASHBOARD. VERY GOOD QUALITIES IN THE INTERIOR IN THE HONDA CIVIC BACK THE 1980S. NOW 2005 TO 2007 LEXUS USED A CHEAPER KIND OF MATERIAL ON THE DASHBOARD ?? WE CUSTOMERS PAID ALOT OF HARD MONEY EARNED FOR THIS CAR WE LOVE. THANK YOU. *TR

DASHBOARD AND DOORS (INSIDE) BECOME STICKY WITH BLACK GREASY PIECES WHICH COMES OFF WHEN TOUCHED. *TR

TL* THE CONTACT OWNS A 2007 LEXUS IS250. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING. THE GLARE FROM THE DASHBOARD OBSTRUCTED THE CONTACT'S VIEW WHEN DRIVING IN SUNNY CONDITIONS. THE DEALER HAD NEVER BEFORE SEEN THAT TYPE OF FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 110,000.

Mileage: 110,000

FOR SEVERAL YEARS DASH AND OTHER RUBBER PARTS OF INTERIOR ARE MELTING AND FORMING A GUMMY/GLUE TYPE SUBSTANCE THAT CAUSES PERMANENT DAMAGE TO APPEARANCE AND STICKS TO ANYTHING THAT TOUCHES IT INCLUDING DAMAGING CLOTHING. LEXUS MADE ME PAY FOR LABOR TO REPLACE DASH BUT REFUSED TO REPLACE DOOR COMPONENTS SAYING IT WAS TOO EXPENSIVE TO FIX AND THEY INSISTED I PAY FOR THE ENTIRE COST OF REPLACING ALL 4 DOORS. THIS IS RIDICULOUS THAT CAR OWNERS HAVE TO PAY FOR FIXING A MANUFACTURING DEFECT THAT IS CAUSED BY USING A RUBBER THAT DEGRADES OVER TIME AND BECOMES A GOOEY SUBSTANCE. *TR

DASHBOARD IS EXTREMELY STICKY AND APPEARS TO BE MELTING. *TR

Mileage: 47,000

FOR SEVERAL YEARS NOW MY DASHBOARD HAS BEEN VERY STICKY IN THE DAYTIME WHICH CAUSES A VERY BRIGHT REFLECTION / GLARE. THE SIDE DOOR PANELS ALSO ARE LIKE DETERIORATING AND EASILY SCRATCH AND PEEL OFF. THE VEHICLE IS VERY STICKY AND LEAVES A BLACK / DIRTY MARK ON YOUR HAND IF TOUCHED.

Mileage: 48,000

I HAVE A 2007 LEXUS IS 250. I'VE HAD IT FOR 7 YEARS NOW AND LOVE EVERYTHING ABOUT IT. BUT ABOUT 2-3 YEARS AGO, THE VINYL INTERIOR STARTING GETTING STICKY. IT'S GOTTEN WORSE THAT IF YOU TOUCH IT THE COLOR COMES OFF ON YOUR FINGERS. I HAVE A BIG SHINY AREA ON THE DASHBOARD WHICH REFLECTS ON THE FRONT WINDSHIELD AND MAKES VISIBILITY DIFFICULT. I KNOW THERE'S OTHERS HERE IN SOUTH FLORIDA WITH THE SAME ISSUE, THAT HAVE GONE TO LEXUS AND HAVE BEEN TOLD THEY HAVE TO PAY TO REPLACE IT, THAT IT'S NOT COVERED. *JS

THE DASH BOARD STARTED MELTING DURING THE SUMMER. I APPROACHED LEXUS WHILE I HAD EXTENDED WARRANTY AND THEY ADVISED THEY WERE NOT ABLE TO DO ANYTHING ABOUT IT. WOULD LIKE TO KNOW IF THERE IS SOMETHING THAT CAN BE DONE TO HAVE THIS REPLACED. *JS

Mileage: 80,000

PURCHASED THE 2007 LEXUS IS 250 USED IN MARCH, 2014. WITHIN A COUPLE OF WEEKS, NOTICED THE DASHBOARD AND INTERIOR DOOR PANELS GET VERY SHINY AND STICKY (I.E. MELTING) WHEN IT IS HOT OUTSIDE AND THE INTERIOR CAR TEMPERATURE RISES. *JS

Mileage: 107,000

APPROXIMATELY 3 YEARS AFTER PURCHASING THIS VEHICLE, THE DASHBOARD AND THE DOORS STARTED TO GET VERY STICKY. WHEN I INQUIRE ABOUT THIS WITH THE DEALER IN MARCH OF 2012 I WAS TOLD THERE WAS NOTHING THEY COULD DO, THAT I NEEDED TO HAVE IT REPLACED AT MY OWN COST. THE PROBLEM CONTINUES TO GET WORSE AS THE DASHBOARD/DOORS ARE MELTING AND ARE ALSO CRACKING. *JS

APPROXIMATELY 3 YEARS AFTER PURCHASING THIS VEHICLE, THE DASHBOARD AND THE DOORS STARTED TO GET VERY STICKY. WHEN I INQUIRE ABOUT THIS WITH THE DEALER IN MARCH OF 2012 I WAS TOLD THERE WAS NOTHING THEY COULD DO, THAT I NEEDED TO HAVE IT REPLACED AT MY OWN COST. THE PROBLEM CONTINUES TO GET WORSE AS THE DASHBOARD/DOORS ARE MELTING AND ARE ALSO CRACKING. *JS

I HAVE A 2007 LEXUS IS250 IN WHICH THE DASHBOARD AND SIDE DOOR MOLDING ARE MELTING CAUSING THE RUBBER TO COME OFF THE DASHBOARD. THERE HAS BEEN NUMEROUS COMPLAINTS FROM LEXUS OWNERS THAT THEY ARE HAVING THE SAME ISSUE. INVESTIGATOR REPORTER FOR CHANNEL 6 IN MIAMI HAS FILE A COMPLAINT AGAINS TOYOTA AND LEXUS TO MAKE THIS A MANDATORY RECALL TO FIX THIS ITEMS,TOYOTA IS AWARE BUT THEY DO NOT WANT TO REPLACE THE DASHBOARDS UNLESS WE PAY $900.00 FOR THE REPAIRS. IF THEY KNOW THERE IS AN ISSUE THEY NEED TO FIX IT INSTEAD OF CHARGING THE CONSUMER FOR THERE MISTAKE. *JS

I NOTICE MY CAR DASHBOARD HAS BEEN MELTING FOR ABOUT 2-3 YEARS NOW, IT IS NOW CREATING A OBSTRUCTION WHILE DRIVING IN THE DAYTIME BECAUSE IT CAUSES A GLARE ON THE WINDSHIELD. IT'S LITERALLY A STICKY MESS, THE DYE IN THE DASHBOARD IF TOUCHED TRANSFERS ON THE FABRIC IN CAR. I BROUGHT IT TO THE ATTENTION OF THE DEALERSHIP, THE ONLY I OPTION HAVE IS TO CHANGE THE ENTIRE DASHBOARD AT MY COST. THROUGH MY RESEARCH THERE ARE MANY CARS ON THE ROAD WITH THIS ISSUE. I APPRECIATE YOUR ATTENTION IN THIS VERY SERIOUS MATTER. *TR

THE DASH AND UPPER DOOR PANELS STARTED TO GET SOFT, STICKY AND STARTED TO MELT WITH TOUCH.

Mileage: 56,000

THE DASH AND DOOR SILLS ON THE CAR ARE MELTING AND STICKY. YOU CAN NOT GET IN AND OUT OF THE CAR WITHOUT LEAVING GOUGES IN THE INTERIOR. HANDS STICK TO EVERYTHING AND THE PROBLEM ONLY GETS WORSE. THE CAR IS BECOMING UNUSABLE AND IS DEFECTIVE. *TR

Mileage: 30,000

THE DASHBOARD IS STICKY, CHIPPING AND MELTING RESULTING IN A BLINDING GLARE ON THE DRIVER SIDE WIND SHIELD. THE GLARE REDUCES AND HINDERS VISIBILITY AND IT HAS BECOME A SAFETY CONCERN AND HAZARD. THE DASH AND DOOR PANEL ARE SO SOFT THAT ANYTIME I BUMP IT WITH MY NAIL OR RING, A CHUNK OF THE DASH COMES OUT. THIS MELTING IS A POTENTIAL HAZARD FOR THE FUNCTION OF THE AIR BAGS. *TR

Mileage: 75,000

THE DOOR PANELS FROM FRONT AND PASSENGER SIDE ARE MELTING VERY BAD. IF I STICK MY NAIL BY MISTAKE, NAIL GOES THROUGH AND I GET THE STICKY BLACK RUBBERY MATERIAL IN NAIL. I PAY TOO MUCH FOR THE CAR AND LEXUS ONLY REPLACE THE DASH BOARD BECAUSE IT WAS ALSO MELTING. *TR

Mileage: 108,265

I WAS DRIVING SOUTH IN MY CAR DURING THE MIDDLE OF THE DAY, AND THE GLARE FROM MY DASHBOARD WAS SO BAD I WASN'T ABLE TO SEE A CAR APPX 30 FEET IN FRONT OF ME. THERE WAS NO ACCIDENT, BUT DUE TO LEXUS USING DEFECTIVE MATERIALS FOR THEIR DASHBOARD, IT HAS MELTED AND BECOME SHINY ENOUGH TO BE A REAL DANGER AS THE GLARE FULLY IMPEDES VIEW WHILE DRIVING IN SUNLIGHT. AS THE PASSENGER AIRBAG IS ALSO CONTAINED IN THE DASH, I HAVE HEARD OF A DANGER OF IT BEING TRIGGERED AS WELL DUE TO THIS ISSUE. I CONTACTED BOTH LEXUS CUSTOMER SUPPORT AS WELL AS MY LOCAL LEXUS DEALERSHIP. I FOUND ONLINE THAT THERE WAS PURPORTEDLY A SERVICE BULLETIN THAT WAS ISSUED TO BY LEXUS (I OBTAINED A COPY ONLINE) TO DEALERS IN 2011 INFORMING THEM OF THE MATERIAL PROBLEM AND AVAILABILITY OF REPLACEMENT PARTS (AFFECTED BOTH DASH AND DOOR PANELS), BUT BULLETIN THIS WAS NOT COMMUNICATED TO OWNERS (I.E. NO RECALL), SO I WAS NEVER MADE AWARE AND WAS OUT OF WARRANTY AT THE TIME THE BULLETIN WAS ISSUED AS IT WAS ONLY EFFECTIVE 48 MONTHS FROM IN-SERVICE DATE EVEN THOUGH MY MODEL YEAR WAS INCLUDED IN THE AFFECTED VEHICLES. THE MOST THEY WERE WILLING TO COVER WAS 50% OF THE REPLACEMENT PART COST. MY RESPONSIBILITY WOULD HAVE BEEN $2800 TO FULLY RE-MEDIATE THE ISSUES (DASH AND DOORS), WHICH I DECLINED AS I FEEL LEXUS SHOULD BE FULLY ACCOUNTABLE AS THE PROBLEM IS ADMITTEDLY DUE TO FAULTY MATERIAL USED IN THE MANUFACTURE OF CERTAIN YEARS/VINS OF THEIR VEHICLES. THIS ALSO IMPACTS MY RESALE VALUE EVEN THOUGH THAT ALONE IS NOT SAFETY-RELATED, IT SHOULD BE CONSIDERED AS WELL. I TOOK CELL PHONE VIDEO OF THE GLARE FROM MY DASH THAT IMPEDED VIEW AND HAVE THAT AVAILABLE IF NEEDED. *TR

Mileage: 103,000

TL- THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT HE WENT TO REACH FOR THE STEERING WHEEL, HIS HAND SLIPPED OFF OF THE STEERING WHEEL AND HE ENDED UP SCRATCHING THE DASHBOARD AND THE MATERIAL BECAME DAMAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000. AP

Mileage: 85,000

I PURCHASED A BRAND NEW 2007 LEXUS IS 250 FROM PARK PLACE LEXUS IN GRAPEVINE, TX. ABOUT TWO YEARS AGO, THE DASHBOARD PANEL STARTED TO GET VERY SOFT AND GUMMY DURING HOT DAYS. SMALL PIECES OF THE DASHBOARD PANEL CAME OFF EASILY. EVER SINCE, THE DASHBOARD PANEL HAS BEEN GETTING STICKY AND MELTING. THE MELTING DASHBOARD PANEL CAUSES A GLARE REFLECTION ON THE WINDSHIELD THAT PREVENTS THE DRIVER FROM BEING ABLE TO SEE ROAD CLEARLY WHILE DRIVING. IT'S A DANGEROUS SITUATION. LEXUS HAS REFUSED TO REPLACE THE DEFECTIVE DASHBOARD PANEL EVEN THOUGH THEY'RE FULLY AWARE OF THE ISSUE. *TR

Mileage: 70,000

A FEW MONTHS AFTER I PURCHASED THIS CAR BACK IN 2011, I STARTED TO NOTICE THAT THE DASHBOARD AND FRONT DOOR PANELS STARTED TO DETERIORATE; LITERALLY LOOKED LIKE THEY WERE MELTING. IT FEELS VERY STICKY, IT GETS SCRATCHED EASILY FROM THE SLIGHTEST TOUCH, BUT THE MAIN THING IS THE DASH, IT LOOKS SO SHINY IT CREATES A HORRIBLE GLARE THAT REFLECTS ON THE WINDSHIELD AND MAKES THE VISIBILITY VERY DIFFICULT AND IT JUST GETS WORSE AND WORSE WITH TIME. I HAVE COMPLAINED SEVERAL TIMES WITH THE DEALERSHIP, THEY SAY THEY WILL ONLY COVER THE REPAIR PARTIALLY BUT STILL THE AMOUNT THAT WOULD COME OUT OF MY POCKET IS SIGNIFICANTLY HIGH. ACCORDING TO WHAT I HAVE RESEARCHED, LEXUS RELEASED A SERVICE BULLETIN ABOUT THIS ISSUE WITH THE STICKY/SHINY DASH AND DOOR PANELS. HOWEVER, THE EXTENDED WARRANTY ON MY CAR WOULD NOT COVER THE REPAIR/REPLACEMENT OF THE PARTS. I JUST HOPE THEY ARE AWARE THAT THIS GOES BEYOND OF BEING ONLY A "COSMETIC" PROBLEM, BECAUSE JUST THE GLARE ON THE WINDSHIELD ITSELF CAN BECOME A SIGNIFICANT DRIVING HAZARD. *TR

I LEASED MY LEXUS IS250 BACK IN 2007 AND HAVE SINCE THEN BEEN THE ONLY OWNER. SINCE THEN THE DASH BOARD OF MY CAR HAS BEEN MELTING AND NOW CAUSES A HORRIBLE GLARE/REFLECTION ON MY WINDSHIELD CREATING POOR VISIBILITY WHEN DRIVING ON SUNNY DAYS WHICH IS MOST DAYS HER IN SOUTH FLORIDA. ALSO THE INSIDE DOOR PANEL MATERIAL HAS BECOME VERY SOFT TO TOUCH AND SEEMS TO BE MELTING ALSO. AFTER DISCUSSING THIS WITH LEXUS THEY OFFERED ME TO GO 50/50 ON THE REPAIRS TO HAVE THESE PROBLEMS CORRECTED WHICH MEANS HUNDREDS OF DOLLARS OUT OF MY POCKET FOR A REPAIR THAT IS DUE TO POOR MATERIALS. MY MAIN CONCERN HOWEVER IS THEM DOING SOMETHING ABOUT THE DASHBOARD BECAUSE HAVE A BLIND SPOT ON A WINDSHIELD IS A VERY UNSAFE CONDITION FOR ANY DRIVER. *TR

THE CAR MAKES A LOT OF CREAKING NOISES AND HAS BEEN TRIED TO BE FIXED SEVERAL TIMES AND NEVER GETS THE PROBLEM SOLVED. NOW CAR CREAKS AND RATTLES AT 10 MPH. SOUND COMING FROM THE A-PILLAR AND WARRANTY DOES NOT COVER. *TR

Mileage: 43,333

TL*THE CONTACT OWNS A 2007 LEXUS IS250. WHILE DRIVING APPROXIMATELY 70 MPH ON NORMAL ROAD CONDITIONS THE DRIVER OBSERVED A HUMP EXTRUDED FROM THE CONSOLE WHICH INTERFERED WITH THE LEG MOVEMENT TO ACCESS THE BRAKE AND ACCELERATOR PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN STATED THE PROBLEM ADDRESSED WAS A MANUFACTURER DESIGN ISSUE. THE FAILURE MILEAGE WAS 25,000. THE CURRENT MILEAGE WAS 31,000. UPDATED 05/17/10.*JB

Mileage: 25,000

MY 2007 IS250 LEXUS DASH BOARD RATTLE DUE TO POOR INSULATION. DUE TO DASH BEING TAKEN APART SEVERAL TIMES NOW CAR TURNS ON 3 TIMES BY IT SELF NAV SYSTEMS WENT OUT AND SINCE DASH BOARD IS NOT SET PROPERLY FRONT WINDOWS FOG UP. *TR

Mileage: 2,500