This Problem Across All Years
DASH MATERIAL IS DECOMPOSING, CREATING A LARGE SPOT OF GLARE ONTO WINDSHIELD. LEXUS IS WELL AWARE OF THIS FROM THOUSANDS OF COMPLAINTS, AND IN 2011 UPDATED WARRANTY FOR SOME VEHICLES.HOWEVER THEY HAVE TOLD ME THAT VEHICLE IS NOT COVERED AND ARE BEING SUED BUY MANY FOR THIS SAME COMPLAINT. JUST ADDING MY CAR TO LIST I HAVE SEEN THAT YOU ALREADY HAVE. THIS MAKES IT UNSAFE TO DRIVE INTHE SUNLIGHT!!
DASH MATERIAL IS DECOMPOSING, CREATING A LARGE SPOT OF GLARE ONTO WINDSHIELD. LEXUS IS WELL AWARE OF THIS FROM THOUSANDS OF COMPLAINTS, AND IN 2011 UPDATED WARRANTY FOR SOME VEHICLES.HOWEVER THEY HAVE TOLD ME THAT VEHICLE IS NOT COVERED AND ARE BEING SUED BUY MANY FOR THIS SAME COMPLAINT. JUST ADDING MY CAR TO LIST I HAVE SEEN THAT YOU ALREADY HAVE. THIS MAKES IT UNSAFE TO DRIVE INTHE SUNLIGHT!!
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND STATED THAT SHE HAD BEEN PLACED ON A WAITING LIST SINCE 2015; HOWEVER, A RECALL WAS NOT LOCATED FOR THIS VEHICLE. THE VEHICLE WAS TAKEN TO JM LEXUS (5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2009 LEXUS IS 250. THE CONTACT STATED THAT THE DASHBOARD WAS PRODUCING A VERY STICKY SUBSTANCE. THE CONTACT STATED THAT THE SUBSTANCE WAS LIKE GLUE AND COVERED THE ENTIRE DASHBOARD. THE CONTACT ALSO MENTIONED THAT THE GLUE LIKE SUBSTANCE WAS DIFFICULT TO REMOVE FROM CLOTHING. THE FAILURE WAS ALSO NOTICED ON THE SIDE PANEL. THE CONTACT REFERENCED A RECALL FOR THIS FAILURE AND STATED THAT SHE HAD BEEN PLACED ON A WAITING LIST SINCE 2015; HOWEVER, A RECALL WAS NOT LOCATED FOR THIS VEHICLE. THE VEHICLE WAS TAKEN TO JM LEXUS (5350 W SAMPLE RD, MARGATE, FL 33073, (954) 972-2200), BUT THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.
MELTING DASHBOARD RECALL. I HAVE A 2009 LEXUS IS 250 MELTING CHIPPED DASHBOARD AND DOORS. IT'S VERY HARD TO SEE WHILE DRIVING DUE TO THE FACT THAT THE DASHBOARD CAUSES A GLARE IN THE WINDOW. ALSO THE SMELL OF MELTING PLASTIC DASH IS SICKENING. I HAVE RECENTLY TAKEN MY CAR TO A LEXUS DEALERSHIP TO HAVE SEWELL REPLACE THE AIRBAGS EVERY SINCE THEN MY NAVIGATION SYSTEM HAS BEEN MAKING WEIRD NOISES AND NOW IT'S COMPLETELY NOT WORKING BLACK SCREEN AND THE BUTTONS ON THE SIDE IS NOT WORKING. TO MAKE MATTERS WORSE MY AC IS ON AND I CAN'T TURN OFF BECAUSE OF THE BUTTONS ARE NOT WORKING. VERY FRUSTRATING AND I'M FREEZING.
I HAVE A 2009 LEXUS IS 250 WITH A MELTING DASHBOARD AND PANELS THAT I HAD MY SERVICE ADVISOR CHECK AFTER INSPECTING IT HE TOOK PICTURES AND SENT IT TO LEXUS HEADQUARTERS AND TOLD ME TO WAIT 2 MONTHS FOR THERE REPLY AND ITS BEEN PAST 2 MONTHS ALREADY.SO AS OF JAN. 21, 2015 MY GIRLFRIEND TOLD ME THAT SHE HAS A HARD TIME DRIVING THE CAR BECAUSE OF THE GLARE FROM THE DASHBOARD WHEN THE SUN HITS IT SO I MADE A CALL TO THE SERVICE ADVISOR TODAY JAN. 21, 2015 AND TOLD HIM THAT I NEVER HEARD BACK FOR MY DASHBOARD REPLACEMENT HE SAID IT TAKES AWHILE 3-4 MONTHS AND I EXPLAINED TO HIM ABOUT THE GLARE TO MY WINDSHIELD DUE TO THE MELTING DASHBOARD AND HE TELL ME ALL YOU CAN DO IS WAIT FOR THE RECALL THERE'S A RECALL GOING OUT FOR IT BUT I CANT WAIT FOR RECALL BECAUSE I HAVE MY GIRLFRIEND AND MY 2 KIDS AGES 9YRS OLD AND 1YRS OLD RIDE IN THE CAR AND THIS IS OUR ONLY VEHICLE THAT WE HAVE.PLEASE I NEED TO GET THIS FIX ASAP DON'T WANT NOTHING HAPPENING TO MY FAMILY THANKS IN ADVANCE MAHALO FROM HONOLULU,HAWAII EMAIL ME IF YOU HAVE ANY QUESTIONS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
I HAVE A 2009 LEXUS IS 250 WITH A MELTING DASHBOARD AND PANELS THAT I HAD MY SERVICE ADVISOR CHECK AFTER INSPECTING IT HE TOOK PICTURES AND SENT IT TO LEXUS HEADQUARTERS AND TOLD ME TO WAIT 2 MONTHS FOR THERE REPLY AND ITS BEEN PAST 2 MONTHS ALREADY.SO AS OF JAN. 21, 2015 MY GIRLFRIEND TOLD ME THAT SHE HAS A HARD TIME DRIVING THE CAR BECAUSE OF THE GLARE FROM THE DASHBOARD WHEN THE SUN HITS IT SO I MADE A CALL TO THE SERVICE ADVISOR TODAY JAN. 21, 2015 AND TOLD HIM THAT I NEVER HEARD BACK FOR MY DASHBOARD REPLACEMENT HE SAID IT TAKES AWHILE 3-4 MONTHS AND I EXPLAINED TO HIM ABOUT THE GLARE TO MY WINDSHIELD DUE TO THE MELTING DASHBOARD AND HE TELL ME ALL YOU CAN DO IS WAIT FOR THE RECALL THERE'S A RECALL GOING OUT FOR IT BUT I CANT WAIT FOR RECALL BECAUSE I HAVE MY GIRLFRIEND AND MY 2 KIDS AGES 9YRS OLD AND 1YRS OLD RIDE IN THE CAR AND THIS IS OUR ONLY VEHICLE THAT WE HAVE.PLEASE I NEED TO GET THIS FIX ASAP DON'T WANT NOTHING HAPPENING TO MY FAMILY THANKS IN ADVANCE MAHALO FROM HONOLULU,HAWAII EMAIL ME IF YOU HAVE ANY QUESTIONS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DASHBOARD ON MY LEXUS IS-250 2009 HAS BEEN SLOWLY MELTING FOR SEVERAL YEARS LEAVING A SHINY AND WET LOOK AND FEEL. THIS SHINY AREA OF THE DASHBOARD IS DIRECTLY OVER THE DRIVERS VIEW AND REFLECTS ON THE UNDERSIDE OF THE WINDSHIELD. IN HEAVY OR DIRECT LIGHT (SAME AT NIGHT) THE REFLECTED LIGHT OBSCURES THE VIEW OUT ONTO THE ROADWAY. I BELIEVE IN THE RIGHT CIRCUMSTANCES A PEDESTRIAN OR ANOTHER CAR COULD POSSIBLY BE HIDDEN BY THE REFLECTED LIGHT FROM THE DASHBOARD. I CAN UPON YOUR REQUEST PROVIDE A VIDEO OF THE SURFACE AND THE LIGHT PROBLEMS WHILE DRIVING. *TR
THE DASHBOARD ON MY LEXUS IS-250 2009 HAS BEEN SLOWLY MELTING FOR SEVERAL YEARS LEAVING A SHINY AND WET LOOK AND FEEL. THIS SHINY AREA OF THE DASHBOARD IS DIRECTLY OVER THE DRIVERS VIEW AND REFLECTS ON THE UNDERSIDE OF THE WINDSHIELD. IN HEAVY OR DIRECT LIGHT (SAME AT NIGHT) THE REFLECTED LIGHT OBSCURES THE VIEW OUT ONTO THE ROADWAY. I BELIEVE IN THE RIGHT CIRCUMSTANCES A PEDESTRIAN OR ANOTHER CAR COULD POSSIBLY BE HIDDEN BY THE REFLECTED LIGHT FROM THE DASHBOARD. I CAN UPON YOUR REQUEST PROVIDE A VIDEO OF THE SURFACE AND THE LIGHT PROBLEMS WHILE DRIVING. *TR
THE DASHBOARD IS MELTING BECOMING SHINY AND STICKY. MAKES IT HARD TO SEE WHEN DRIVING IN THE SUN. *TR
THE DASHBOARD IS MELTING BECOMING SHINY AND STICKY. MAKES IT HARD TO SEE WHEN DRIVING IN THE SUN. *TR