This Problem Across All Years
The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA Campaign Number: 17V006000 (Air Bags). The contact stated that while at the dealer he was informed that there were several other recalls associated with the VIN. The contact stated that repairs were performed on the intake cam gear, camshaft, cam panel, and other unknown engine parts. The contact stated that once the vehicle was returned, the vehicle would shut off with the check engine and traction control warning lights illuminated. The manufacturer was notified of the failure and was provided a case number. The vehicle was not repaired. The failure mileage was 112,466
The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA Campaign Number: 17V006000 (Air Bags). The contact stated that while at the dealer he was informed that there were several other recalls associated with the VIN. The contact stated that repairs were performed on the intake cam gear, camshaft, cam panel, and other unknown engine parts. The contact stated that once the vehicle was returned, the vehicle would shut off with the check engine and traction control warning lights illuminated. The manufacturer was notified of the failure and was provided a case number. The vehicle was not repaired. The failure mileage was 112,466
TODAY WHILE DRIVING MY IS 350 ON THE INTERSTATE, IT LOST COMPRESSION QUICKLY AND BLACK SMOKE APPEARED FROM BENEATH THE CAR. IT CONTINUED TO SLOW AND STOP RUNNING. IT WOULD NOT START AGAIN MY 2007 IS 350 HAS ABOUT 85,000 MILES. I CALLED AAA AND IT WAS PUT ON A FLATBED TOW AND DROPPED OFF AT A LEXUS DEALERSHIP. I'M WAITING TO HEAR WHAT THE CAUSE IS AND THE COST. HAVE OTHERS REPORTED THIS ISSUE?
TODAY WHILE DRIVING MY IS 350 ON THE INTERSTATE, IT LOST COMPRESSION QUICKLY AND BLACK SMOKE APPEARED FROM BENEATH THE CAR. IT CONTINUED TO SLOW AND STOP RUNNING. IT WOULD NOT START AGAIN MY 2007 IS 350 HAS ABOUT 85,000 MILES. I CALLED AAA AND IT WAS PUT ON A FLATBED TOW AND DROPPED OFF AT A LEXUS DEALERSHIP. I'M WAITING TO HEAR WHAT THE CAUSE IS AND THE COST. HAVE OTHERS REPORTED THIS ISSUE?
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SIGNIFICANTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER BEFORE IT STALLED. ALSO, THE CHECK ENGINE, BATTERY, AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEXUS OF PLEASANTON, 4345 ROSEWOOD DR, PLEASANTON, CA, 94588) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRINGS FAILED AND A PIECE OF THE VALVE SPRING FRACTURED. THE VALVE SPRING FELL INTO THE CYLINDER HEAD AND DAMAGED THE SHORT BLOCK WHERE THE PISTONS WERE CONNECTED, ALONG WITH AN OIL LEAK TO THE SPARK PLUGS. THE VALVE SPRING AND SHORT BLOCK NEEDED TO BE REPLACED AND THE CYLINDERS RESURFACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V309000 (ENGINE) FOR THE ENGINE VALVE SPRINGS IN JULY OF 2017 BY THE DEALER (LEXUS OF CONCORD, 2001 MARKET ST, CONCORD, CA,94520); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1709051152, WHICH WAS AN EXTENSION FROM A DIFFERENT CASE NUMBER. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 30 MPH, THE VEHICLE VIBRATED SIGNIFICANTLY. THE CONTACT MANAGED TO PULL THE VEHICLE OVER BEFORE IT STALLED. ALSO, THE CHECK ENGINE, BATTERY, AND VSC WARNING INDICATORS ILLUMINATED. THE VEHICLE FAILED TO RESTART. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LEXUS OF PLEASANTON, 4345 ROSEWOOD DR, PLEASANTON, CA, 94588) WHERE IT WAS DIAGNOSED THAT THE ENGINE VALVE SPRINGS FAILED AND A PIECE OF THE VALVE SPRING FRACTURED. THE VALVE SPRING FELL INTO THE CYLINDER HEAD AND DAMAGED THE SHORT BLOCK WHERE THE PISTONS WERE CONNECTED, ALONG WITH AN OIL LEAK TO THE SPARK PLUGS. THE VALVE SPRING AND SHORT BLOCK NEEDED TO BE REPLACED AND THE CYLINDERS RESURFACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 10V309000 (ENGINE) FOR THE ENGINE VALVE SPRINGS IN JULY OF 2017 BY THE DEALER (LEXUS OF CONCORD, 2001 MARKET ST, CONCORD, CA,94520); HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 1709051152, WHICH WAS AN EXTENSION FROM A DIFFERENT CASE NUMBER. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR OVER TWO YEARS. THE DEALER (SERVCO LEXUS HONOLULU, 650 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 545-3987) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V020000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR FOR OVER TWO YEARS. THE DEALER (SERVCO LEXUS HONOLULU, 650 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 545-3987) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V020000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.
THERE ARE 2 RECALLS THAT I HAVE BEEN TOLD BY SERVCO LEXUS OAHU HAVE TO BE DONE AT A DEALERSHIP. THE PROBLEM IS I LIVE ON THE BIG ISLAND OF HAWAII AND THERE IS NOT A DEALERSHIP ON THIS ISLAND SO I WAS TOLD I HAVE TO PAY FOR THE SHIPPING OF MY VEHICLE TO THE THE DEALERSHIP ON THE OTHER ISLANDS, EITHER MAUI, OR OAHU. I HAVE ARGUED WITH THEM SAYING IT IS THERE RESPONCIBILITY TO FIX THE CAR AND I SHOULDN'T HAVE TO PAY ANYTHING FOR THEM FIX THEIR MESS. I WAS TOLD BY AN ASSISTANT MANAGER AT SERVCO LEXUS OAHU, THAT IF I READ MY OWNERS MANUAL I WOULD HAVE KNOWN THIS.DO YOU KNOW OF ANYONE WHO HAS READ THEIR OWNERS MANUAL FRONT TO BACK BEFORE THEY BOUGHT A CAR, NEW OR USED, WHAT IF SOMEONE BUYS A USED CAR AND THERE IS NOT A MANUAL IN THE CAR?HE ALSO TOLD ME THAT ALL AUTOMANUFACTURERS STATE THAT IN THERE MAUALS SO I READ MY CHEVY TRUCK AND MY CORVETTE MANUAL AND IT SAYS "CHEVROLET WILL REPAIR ALL FACTORY RECALLS WITHIN 30 DAYS AND IF THEY CANNOT THEY WILL FIND A REPAIR SHOP TO DO THE WORK AND WORSE CASE SCENARIO THEY WILL SEND PARTS TO THE CUSTOMER." I READ THE MANUAL FROM LEXUS BUT COULDN'T FIND ANYTHING SAYING I AM RESPONSIBLE FOR SHIPPING COSTS FOR THEM TO FIX THEIR MESS, IT MIGHT BE IN THERE BUT I COULDN'T FIND IT. ANYWAYS THESE RECALL ARE FROM 2010 AND HAVEN'T BEEN FIXED, THERE IS A RECALL ON THE INTERIOR DOOR PANELS AND DASHBOARD I HAVE BEEN WAITING ON FOR 15 MONTHS, I WAS TOLD THAT IT SHOULD TAKE 8-12 MO., STILL WAITING, I CAN'T EVEN SELL THE CAR WITHOUT TAKING AT LEAST A$2000.00 LOSS, IF L WOULD HAVE KNOWN IT WAS GOING TO TAKE THIS LONG AND THAT I WAS GOING TO GET SUCH A HASSLE AND DISRESPECT FROM THE COMPANY OF LEXUS I WOULD OF NEVER BOUGHT THIS FROM MY FRIEND IN THE FIRST PLACE.THIS IS NOT HOW THE AMERICAN AUTOMANUFACTURERS DO BUSINESS, I WILL NEVER BUY A JAPANESE CAR EVER AGAIN. IF THEY CAN'T CONDUCT BUSINESS LIKE THE BIG BOYS DO THEN THEY SHOULDN'T DO ANY BUSINESS.
THERE ARE 2 RECALLS THAT I HAVE BEEN TOLD BY SERVCO LEXUS OAHU HAVE TO BE DONE AT A DEALERSHIP. THE PROBLEM IS I LIVE ON THE BIG ISLAND OF HAWAII AND THERE IS NOT A DEALERSHIP ON THIS ISLAND SO I WAS TOLD I HAVE TO PAY FOR THE SHIPPING OF MY VEHICLE TO THE THE DEALERSHIP ON THE OTHER ISLANDS, EITHER MAUI, OR OAHU. I HAVE ARGUED WITH THEM SAYING IT IS THERE RESPONCIBILITY TO FIX THE CAR AND I SHOULDN'T HAVE TO PAY ANYTHING FOR THEM FIX THEIR MESS. I WAS TOLD BY AN ASSISTANT MANAGER AT SERVCO LEXUS OAHU, THAT IF I READ MY OWNERS MANUAL I WOULD HAVE KNOWN THIS.DO YOU KNOW OF ANYONE WHO HAS READ THEIR OWNERS MANUAL FRONT TO BACK BEFORE THEY BOUGHT A CAR, NEW OR USED, WHAT IF SOMEONE BUYS A USED CAR AND THERE IS NOT A MANUAL IN THE CAR?HE ALSO TOLD ME THAT ALL AUTOMANUFACTURERS STATE THAT IN THERE MAUALS SO I READ MY CHEVY TRUCK AND MY CORVETTE MANUAL AND IT SAYS "CHEVROLET WILL REPAIR ALL FACTORY RECALLS WITHIN 30 DAYS AND IF THEY CANNOT THEY WILL FIND A REPAIR SHOP TO DO THE WORK AND WORSE CASE SCENARIO THEY WILL SEND PARTS TO THE CUSTOMER." I READ THE MANUAL FROM LEXUS BUT COULDN'T FIND ANYTHING SAYING I AM RESPONSIBLE FOR SHIPPING COSTS FOR THEM TO FIX THEIR MESS, IT MIGHT BE IN THERE BUT I COULDN'T FIND IT. ANYWAYS THESE RECALL ARE FROM 2010 AND HAVEN'T BEEN FIXED, THERE IS A RECALL ON THE INTERIOR DOOR PANELS AND DASHBOARD I HAVE BEEN WAITING ON FOR 15 MONTHS, I WAS TOLD THAT IT SHOULD TAKE 8-12 MO., STILL WAITING, I CAN'T EVEN SELL THE CAR WITHOUT TAKING AT LEAST A$2000.00 LOSS, IF L WOULD HAVE KNOWN IT WAS GOING TO TAKE THIS LONG AND THAT I WAS GOING TO GET SUCH A HASSLE AND DISRESPECT FROM THE COMPANY OF LEXUS I WOULD OF NEVER BOUGHT THIS FROM MY FRIEND IN THE FIRST PLACE.THIS IS NOT HOW THE AMERICAN AUTOMANUFACTURERS DO BUSINESS, I WILL NEVER BUY A JAPANESE CAR EVER AGAIN. IF THEY CAN'T CONDUCT BUSINESS LIKE THE BIG BOYS DO THEN THEY SHOULDN'T DO ANY BUSINESS.
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 13V395000 (ENGINE), 13V030000 (VISIBILITY/WIPER), 11V029000 (FUEL SYSTEM, GASOLINE), AND 10V309000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V647000 (FUEL SYSTEM, GASOLINE), 13V395000 (ENGINE), 13V030000 (VISIBILITY/WIPER), 11V029000 (FUEL SYSTEM, GASOLINE), AND 10V309000 (ENGINE AND ENGINE COOLING). THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.