14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 14 of 14
Sep 30, 2014 56,000 mi

25% OF MY 2008 LEXUS IS 350 DASH IS MELTING. THE SHINE FROM THE DASH REFLECTS OFF THE WINDSHIELD PRODUCING A SIGNIFICANT GLARE. THIS ISSUE COULD POTENTIALLY CAUSE AN ACCIDENT. THE MATERIAL USED FOR THE DASH AND DOOR PANELS ARE DEFECTIVE AND NOT UP TO PAR FOR LEXUS OR ANY OTHER LUXURY AUTO MAKER. CONTACTED LEXUS CUSTOMER CARE DIRECTLY AND THEY REALIZE THERE'S AN ISSUE BASED ON THE PICS I SENT THEM. THEY OFFERED ME 25% PARTS AND LABOR.THERE IS NO RECALL AT THIS POINT. I BOUGHT THE CAR LAST YEAR, JULY 2013. IT WASN'T EVIDENT THAT THE DASH WAS MELTING UNTIL SUMMER, THIS YEAR. I BOUGHT A SUN SHIELD AND TINTED THE WINDOWS TO LIMIT THE MELTING DASH. THE SUM SHIELD STICKS TO THE DASH NOW. *TR

Sep 30, 2014 56,000 mi

25% OF MY 2008 LEXUS IS 350 DASH IS MELTING. THE SHINE FROM THE DASH REFLECTS OFF THE WINDSHIELD PRODUCING A SIGNIFICANT GLARE. THIS ISSUE COULD POTENTIALLY CAUSE AN ACCIDENT. THE MATERIAL USED FOR THE DASH AND DOOR PANELS ARE DEFECTIVE AND NOT UP TO PAR FOR LEXUS OR ANY OTHER LUXURY AUTO MAKER. CONTACTED LEXUS CUSTOMER CARE DIRECTLY AND THEY REALIZE THERE'S AN ISSUE BASED ON THE PICS I SENT THEM. THEY OFFERED ME 25% PARTS AND LABOR.THERE IS NO RECALL AT THIS POINT. I BOUGHT THE CAR LAST YEAR, JULY 2013. IT WASN'T EVIDENT THAT THE DASH WAS MELTING UNTIL SUMMER, THIS YEAR. I BOUGHT A SUN SHIELD AND TINTED THE WINDOWS TO LIMIT THE MELTING DASH. THE SUM SHIELD STICKS TO THE DASH NOW. *TR

Aug 31, 2014 39,897 mi

RECALL ON DEFECTIVE MATERIALS. STICKY MELTING DASHBOARD AND INSIDE PANELS DETERIORATING WITH EVERY TOUCH. THE DEALER WANTS TO CHARGE ME THE COST OF LABOR TO REPLACE THEIR DEFECTIVE DASHBOARD AND PANELS. THE MELTING/STICKY DASHBOARD CAN BE HAZARD INTERFERING WITH VISIBILITY IN THE FUTURE. *TR

Aug 31, 2014 39,897 mi

RECALL ON DEFECTIVE MATERIALS. STICKY MELTING DASHBOARD AND INSIDE PANELS DETERIORATING WITH EVERY TOUCH. THE DEALER WANTS TO CHARGE ME THE COST OF LABOR TO REPLACE THEIR DEFECTIVE DASHBOARD AND PANELS. THE MELTING/STICKY DASHBOARD CAN BE HAZARD INTERFERING WITH VISIBILITY IN THE FUTURE. *TR

Aug 6, 2014 80,000 mi

MELTING DASHBOARD. MELTED MATERIAL IS CAUSING GLARE ON WINDSHIELD THAT IS IN DIRECT EYESIGHT. OCCASIONALLY IMPAIRS ROAD VIEW. *TR

Aug 6, 2014

MY 2008 LEXUS IS350 DASHBOARD IS MELTING, WHEN THE SUN HIT THE DASHBOARD IT HARD TO SEE WHAT IN FRONT OF THE ROAD. SPOKE WITH THE LEXUS DEALER SERVICE, THEY TOLD ME MY WARRANTY IS EXPIRED SO THEY CANNOT DO ANYTHING. *TR

Aug 6, 2014 80,000 mi

MELTING DASHBOARD. MELTED MATERIAL IS CAUSING GLARE ON WINDSHIELD THAT IS IN DIRECT EYESIGHT. OCCASIONALLY IMPAIRS ROAD VIEW. *TR

Aug 6, 2014

MY 2008 LEXUS IS350 DASHBOARD IS MELTING, WHEN THE SUN HIT THE DASHBOARD IT HARD TO SEE WHAT IN FRONT OF THE ROAD. SPOKE WITH THE LEXUS DEALER SERVICE, THEY TOLD ME MY WARRANTY IS EXPIRED SO THEY CANNOT DO ANYTHING. *TR

Jul 4, 2014 56,000 mi

DASHBOARD HAS DEVELOPED A STICKY, SHINY APPEARANCE. DEALERSHIP HAS ACKNOWLEDGED THAT THESE MODELS HAVE THIS PROBLEM BUT WILL NOT COVER UNDER WARRANTY. THE SHINY APPEARANCE MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD IN STRONG SUNLIGHT. I FEEL THIS IS VERY UNSAFE. WILL THE AIRBAG DEPLOY PROPERLY WITH A STICKY SURFACE? *TR

Jul 4, 2014 56,000 mi

DASHBOARD HAS DEVELOPED A STICKY, SHINY APPEARANCE. DEALERSHIP HAS ACKNOWLEDGED THAT THESE MODELS HAVE THIS PROBLEM BUT WILL NOT COVER UNDER WARRANTY. THE SHINY APPEARANCE MAKES IT DIFFICULT TO SEE OUT THE WINDSHIELD IN STRONG SUNLIGHT. I FEEL THIS IS VERY UNSAFE. WILL THE AIRBAG DEPLOY PROPERLY WITH A STICKY SURFACE? *TR

Jun 14, 2014 25,000 mi

DASH IS MELTING, STICKY, *JS

Jun 14, 2014 25,000 mi

DASH IS MELTING, STICKY, *JS

May 1, 2014 59,000 mi

THE DASH IS STICKY AND REFLEX IN THE WINDSHIELD. LEXUS WILL NOT DO ANYTHING FOR ME. I ALSO HAD MY NAV SYSTEM TOUCH SCREEN FAIL. NO LEXUS HELP. *TR

May 1, 2014 59,000 mi

THE DASH IS STICKY AND REFLEX IN THE WINDSHIELD. LEXUS WILL NOT DO ANYTHING FOR ME. I ALSO HAD MY NAV SYSTEM TOUCH SCREEN FAIL. NO LEXUS HELP. *TR