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Active Recalls (1)

20V012000 Jan 13, 2020 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS ...

Complaints

Showing 20 of 30
Aug 15, 2022 Steering

Having an issue with my 2014 lexus is350 steering..the steering feels notchy and grabs when going around curves..it does it when returning wheel back to straight position..and wheel has to be pulled back into straight position or it will keep pulling ..thats when it catches and causes the jerk in th...

Aug 15, 2022 Steering

Having an issue with my 2014 lexus is350 steering..the steering feels notchy and grabs when going around curves..it does it when returning wheel back to straight position..and wheel has to be pulled back into straight position or it will keep pulling ..thats when it catches and causes the jerk in th...

May 18, 2022 Electrical System

2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive. ...

May 18, 2022 Electrical System

2014 Lexus IS350 Destination Assist and Safety Connect stopped working. Lexus tech support has no clue on how to resolve this problem. They are telling customers to go to the dealership. This puts those in need of assistance or emergency that the SOS function of the vehicle to become nonresponsive. ...

Dec 4, 2021 Fuel/propulsion System

[XXX] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATI...

Dec 4, 2021 Fuel/propulsion System

[XXX] Numerous times I've cleaned the area and it continues to build mold. A serious health and safety hazard. Foul odor from their vehicle smells like a fuel leak. Also car sputtering while driving. Vehicle check and no recall under my vin. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATI...

Dec 10, 2020 Fuel/propulsion System

THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT 787 273-3000 SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.

Dec 10, 2020 Fuel/propulsion System

THE LEXUS DEALER IN PUERTO RICO HAS NOT BEEN ABLE TO SOLVE THE RECALL FOR THE FUEL PUMP. I HAVE CALLED THE DEALER SEVERAL TIMES AT 787 273-3000 SINCE OCT 2020 AND THEY STATE THEY DO NOT HAVE THE PARTS AVAILABLE. I AM CONCERNED THE CAR STOPS WORKING WHILE DRIVING.

Aug 4, 2020 Unknown Or Other

THERE IS AN URGENT SAFETY RECALL ON MY VEHICLE PUT OUT BY YOU GUYS STATING THE FUEL PUMP MUST BE REPLACED OR IT CAN CAUSE THE CAR TO SEIZE AT HIGH RATES OF SPEED. I AM MILITARY STATIONED IN GERMANY AND THE LOCAL GERMAN LEXUS DEALERSHIPS ARE STATING THEY HAVE NO ACCESS TO THIS PART BECAUSE IT IS A US...

Aug 4, 2020 Unknown Or Other

THERE IS AN URGENT SAFETY RECALL ON MY VEHICLE PUT OUT BY YOU GUYS STATING THE FUEL PUMP MUST BE REPLACED OR IT CAN CAUSE THE CAR TO SEIZE AT HIGH RATES OF SPEED. I AM MILITARY STATIONED IN GERMANY AND THE LOCAL GERMAN LEXUS DEALERSHIPS ARE STATING THEY HAVE NO ACCESS TO THIS PART BECAUSE IT IS A US...

Jan 4, 2019 Visibility/wiper

WHEN IT'S RAINING ,I TURN ON THE WIPER AT SLOW SPEED IT'S WORKING NORMAL FOR ABOUT 2 MIN THEN IT'S WILL STOP WORKING . I HAVE TO SWITCH IT ON HIGH SPEED ONLY. I ALMOST GOT IN TO ACCIDENT THAT DAY .IT'S HAPPEN MORE OFTEN NOW AND THEN . I DID BROUGHT THE CAR TO DEALER THEY SAID CAN'T DUPLICATE THE PRO...

Jan 4, 2019 Visibility/wiper

WHEN IT'S RAINING ,I TURN ON THE WIPER AT SLOW SPEED IT'S WORKING NORMAL FOR ABOUT 2 MIN THEN IT'S WILL STOP WORKING . I HAVE TO SWITCH IT ON HIGH SPEED ONLY. I ALMOST GOT IN TO ACCIDENT THAT DAY .IT'S HAPPEN MORE OFTEN NOW AND THEN . I DID BROUGHT THE CAR TO DEALER THEY SAID CAN'T DUPLICATE THE PRO...

Nov 8, 2018 Visibility/wiper 39,560 mi

WHILE DRIVING IN THE RAIN MY WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. THE WIPERS 'FROZE' IN THE UP POSITION. I HAD TO WORK THE WIPER CONTROL INSIDE THE CAR 6-10 TIMES TO GET THE WIPERS TO WORK AGAIN. AFTER A FEW MINUTES OF DRIVING THE WIPERS STOPPED WORKING AGAIN. THE WIPERS ONLY WORKED INTER...

Nov 8, 2018 Visibility/wiper 39,560 mi

WHILE DRIVING IN THE RAIN MY WINDSHIELD WIPERS SUDDENLY STOPPED WORKING. THE WIPERS 'FROZE' IN THE UP POSITION. I HAD TO WORK THE WIPER CONTROL INSIDE THE CAR 6-10 TIMES TO GET THE WIPERS TO WORK AGAIN. AFTER A FEW MINUTES OF DRIVING THE WIPERS STOPPED WORKING AGAIN. THE WIPERS ONLY WORKED INTER...

Sep 3, 2018 Service Brakes 47,545 mi

I PURCHASED A 2014 LEXUS IS 350 F SPORT FROM FORT WORTH BROTHERS, LLC/ALFA ROMEO FIAT IN FORT WORTH, TEXAS ON JULY 20, 2018. I NOTICED THE NEXT DAY WHILE DRIVING THE CAR AT HIGHWAY SPEEDS THAT WHEN APPLYING THE BRAKES, THERE IS A "RUMBLING/GRINDING" NOISE AND THE CAR WAS HARD TO STOP. I WENT BACK ...

Sep 3, 2018 Wheels 47,545 mi

I PURCHASED A 2014 LEXUS IS 350 F SPORT FROM FORT WORTH BROTHERS, LLC/ALFA ROMEO FIAT IN FORT WORTH, TEXAS ON JULY 20, 2018. I NOTICED THE NEXT DAY WHILE DRIVING THE CAR AT HIGHWAY SPEEDS THAT WHEN APPLYING THE BRAKES, THERE IS A "RUMBLING/GRINDING" NOISE AND THE CAR WAS HARD TO STOP. I WENT BACK ...

Sep 3, 2018 Service Brakes 47,545 mi

I PURCHASED A 2014 LEXUS IS 350 F SPORT FROM FORT WORTH BROTHERS, LLC/ALFA ROMEO FIAT IN FORT WORTH, TEXAS ON JULY 20, 2018. I NOTICED THE NEXT DAY WHILE DRIVING THE CAR AT HIGHWAY SPEEDS THAT WHEN APPLYING THE BRAKES, THERE IS A "RUMBLING/GRINDING" NOISE AND THE CAR WAS HARD TO STOP. I WENT BACK ...

Sep 3, 2018 Wheels 47,545 mi

I PURCHASED A 2014 LEXUS IS 350 F SPORT FROM FORT WORTH BROTHERS, LLC/ALFA ROMEO FIAT IN FORT WORTH, TEXAS ON JULY 20, 2018. I NOTICED THE NEXT DAY WHILE DRIVING THE CAR AT HIGHWAY SPEEDS THAT WHEN APPLYING THE BRAKES, THERE IS A "RUMBLING/GRINDING" NOISE AND THE CAR WAS HARD TO STOP. I WENT BACK ...

Dec 12, 2017 Service Brakes Crash 32,000 mi

WHILE DRIVING ON A MAJOR HIGHWAY, I NEEDED THE BRAKES TO BE APPLIED VERY RAPIDLY AS A VEHICLE CUT ME OFF AND IMMEDIATELY SLAMMED ON THEIR BRAKES. UPON MY FULL AND RAPID PRESSING OF THE BRAKE PEDAL, THE EMERGENCY BRAKE FORCE DISTRIBUTION SYSTEM BRAKING DID NOT APPEAR TO APPLY AS ON PREVIOUSLY VEHICL...

Dec 12, 2017 Service Brakes Crash 32,000 mi

WHILE DRIVING ON A MAJOR HIGHWAY, I NEEDED THE BRAKES TO BE APPLIED VERY RAPIDLY AS A VEHICLE CUT ME OFF AND IMMEDIATELY SLAMMED ON THEIR BRAKES. UPON MY FULL AND RAPID PRESSING OF THE BRAKE PEDAL, THE EMERGENCY BRAKE FORCE DISTRIBUTION SYSTEM BRAKING DID NOT APPEAR TO APPLY AS ON PREVIOUSLY VEHICL...

Nov 15, 2017 Fuel/propulsion System 58,000 mi

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341 (770) 457-6800) WHERE I...

Nov 15, 2017 Fuel/propulsion System 58,000 mi

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. ON SEVERAL OCCASIONS, WHILE DRIVING, THE CONTACT NOTICED A SULFUR ODOR IN THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO HENNESSY LEXUS OF ATLANTA (5955 PEACHTREE INDUSTRIAL BLVD, ATLANTA, GA 30341 (770) 457-6800) WHERE I...

Oct 2, 2017 Steering 34,000 mi

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. WHILE MAKING LEFT OR RIGHT TURNS, THE POWER STEERING SEIZED FOR A SECOND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER THE PAST TWO YEARS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REP...

Oct 2, 2017 Steering 34,000 mi

TL* THE CONTACT OWNS A 2014 LEXUS IS 350. WHILE MAKING LEFT OR RIGHT TURNS, THE POWER STEERING SEIZED FOR A SECOND WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT OVER THE PAST TWO YEARS. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REP...

Jan 11, 2016 Seats

BOTH THE DRIVER AND FRONT PASSENGER SEAT ASSEMBLIES HAD SERIOUS DEFECTIVE NONCONFORMITIES WHERE THE HEADRESTS CRUSH AND COMPRESS INTO THE CEILING OF THE VEHICLE, FORCING THE OCCUPANT'S HEAD INTO THE CEILING AT FULLY UPRIGHT ADJUSTMENT, AND PROHIBITING SEAT ADJUSTMENT TO A FUNCTIONAL OPERATING POSITI...

Jan 11, 2016 Seats

BOTH THE DRIVER AND FRONT PASSENGER SEAT ASSEMBLIES HAD SERIOUS DEFECTIVE NONCONFORMITIES WHERE THE HEADRESTS CRUSH AND COMPRESS INTO THE CEILING OF THE VEHICLE, FORCING THE OCCUPANT'S HEAD INTO THE CEILING AT FULLY UPRIGHT ADJUSTMENT, AND PROHIBITING SEAT ADJUSTMENT TO A FUNCTIONAL OPERATING POSITI...

Oct 17, 2014 Unknown Or Other 650 mi

I BOUGHT A BRAND NEW 2014 IS 350 F SPORT ON AUGUST 29, 2014. ON OR ABOUT SEPTEMBER 17, 2014 AS I WAS DRIVING HOME, SOMETHING HIT MY WINDSHIELD AND WITHIN 24 HOURS THE CRACK HAD SPREAD DEMANDING REPLACEMENT. I PAID $1800. TO REPLACE WITH LEXUS CERTIFIED WINDSHIELD AROUND THE 1ST OF OCTOBER. ON OCTOBE...

Oct 17, 2014 Unknown Or Other 650 mi

I BOUGHT A BRAND NEW 2014 IS 350 F SPORT ON AUGUST 29, 2014. ON OR ABOUT SEPTEMBER 17, 2014 AS I WAS DRIVING HOME, SOMETHING HIT MY WINDSHIELD AND WITHIN 24 HOURS THE CRACK HAD SPREAD DEMANDING REPLACEMENT. I PAID $1800. TO REPLACE WITH LEXUS CERTIFIED WINDSHIELD AROUND THE 1ST OF OCTOBER. ON OCTOBE...

Jun 4, 2014 Service Brakes, Hydraulic 1,400 mi

WHEN I TRY TO STOP MY VEHICLE, THE FLOOR MAY GETS STUCK ON TOP OF THE BRAKE MAKING IT DIFFICULT TO REACH THE BRAKE. I HAVE PICTURES OF THE ISSUE IF NEEDED. *TR

Jun 4, 2014 Service Brakes, Hydraulic 1,400 mi

WHEN I TRY TO STOP MY VEHICLE, THE FLOOR MAY GETS STUCK ON TOP OF THE BRAKE MAKING IT DIFFICULT TO REACH THE BRAKE. I HAVE PICTURES OF THE ISSUE IF NEEDED. *TR