2007 LEXUS IS Unknown Or Other Problems

My vehicle has a sticky dashboard and has a reflection to my front windshield. When it is sunny, that reflection is very blinding when I’m driving. My vehicle is available for inspection if needed. I am scared for myself and my passengers when I’m driving. My vision is 20/20 and this reflection is very bothersome. The issue has been confirmed by my local mechanic. I called the dealership and they also confirmed the issue, but they were unable to assist me and recommended me to file a complaint with NHTSA. The vehicle has not been inspected by the manufacturer (I offered to do so but they did not confirm an appointment for any further assistance), police, insurance, etc. There were no warning lamps, or any notices for this issue.

The dash is shining and obstructs my view of the road

I have a 2007 lexus is350 with the melting dashboard and door panels. The dashboard causes a terrible glare that reflects off the windshield and making it difficult to see the road and causes a smell in the car as well.

MY DASHBOARD IS CRACKING AND MELTING. SO IS THE DOOR PANELS.

LEXUS KNOWS ABOUT AND WILL NOT FIX THE 1ST GENERATION OF DIRECT FUEL INJECTION ON THE IS250/350 ENGINES MODEL YEARS 2006-2013. LEXUS CLAIMS TO ME THAT WHEN IN COLD CLIMATES THE FUEL WILL CONDENSE ON CYLINDER WALLS AND THEN CONTAMINATE THE OIL. THIS RUNNING RICH PROBLEM THEN CAUSES THE ENGINE COMPUTER TO TRIP OR PRESENT FAILURE CODES AND THEN DEACTIVATING THE VEHICLE STABILITY CONTROL SAFETY FUNCTIONS THAT ARE NEEDED WHEN THE CAR IS DRIVEN IN COLD CLIMATES. LEXUS SAID THEY HAD A PROGRAM IN PLACE TO DEAL WITH THIS PROBLEM BUT IT EXPIRED BEFORE MY CAR PRESENTED SYMPTOMS, THIS WAS DUE TO THE CAR BEING STATIONED WITH ME IN WARM CLIMATES FROM 2008 TO 2012. LEXUS REFUSES TO HELP RECTIFY THE SITUATION.

Mileage: 100,000

MY 2007 LEXUS IS350 THATS UNDER 100K MILES HAS THE STICKY DASHBOARD AND DOOR PANELS PROBLEM AND THE GLARE FROM THE SUN REFLECTS OFF THE DASHBOARD AND INTO THE WINDSHIELD WHICH IS CAUSING ME A HARD TIME SEEING. I EVEN BOUGHT A DASH COVER MAT FOR MY CAR BUT IT JUST FALLS OF BECAUSE NONE OF THE TAPE WOULD STICK TO THE DASHBOARD. ALSO ON TOP OF THE DASHBOARD BY THE WINDSHIELD, IT STARTED WARPING/ LITTLE BIT OF THE DASHBOARD STICKING OUT. I KNOW LEXUS HAD A CUSTOMER SUPPORT PROGRAM FOR THE DASHBOARD BUT MINE ENDED IN 2017 AND THE PREVIOUS OWNER NEVER GOT THE RECALL DONE. RECENTLY, LEXUS STARTED A ZLZ PROGRAM FOR OTHER MODELS THATS BARELY AFFECTED AND I JUST DON'T GET WHY THEY DIDN'T EXTEND THE WARRANTY PROGRAM FOR THE IS MODELS FROM YEARS 2006-2008 SINCE THESE YEARS ARE THE MOST EFFECTED. ALL I WANT IS TO GET MY DASHBOARD AND DOOR PANELS REPLACED AND I DEFINITELY KNOW OTHER PEOPLE WITH THE SAME PROBLEM AS ME WANTS TO GET IT REPLACED AS WELL. LEXUS NEEDS TO EXTEND THE CUSTOMER PROGRAM AGAIN FOR THE PEOPLE WHO NEVER GOT IT REPLACED. I FEEL THAT I SHOULDN'T PAY FOR SOMETHING I DIDN'T CAUSE. THE MANUFACTURE MADE THE DEFECTIVE PART AND THEY SHOULD BE THE ONES REPLACING IT IF THE VEHICLE IS EFFECTED.

THE DASHBOARD & SIDEBOARD PANELS ARE MELTING AND IS STICKY. IT'S DANGEROUS TO DRIVE AND SHOULD BE A SAFETY RECALL AS WHEN THE SUN SHINES THE REFLECTION IS BLINDING AND I CAN NOT SEE IN FRONT OF ME. I WOULD CONSIDER THIS A SAFETY ISSUE AND IT SHOULD BE A RECALL.

THE DASH AND SIDE PANELS GET EXTREMELY STICKY AND. HAVE AN ODOR THAT AFFECTS VISION WHILE DRIVING NOT TO MENTION THE GLARE FROM THE DASH. TOYOTA AND LEXUS ARE AWARE OF THE PROBLEM AS THERE WAS A CLASS ACTION LAWSUIT AGAINST THEM THAT WAS DISMISSED ONCE THEY AGREED TO TAKE CARE OF THE PROBLEM. THEY FAILED TO FOLLOW THRU LEAVING APPROXIMATELY 3.5 MILLION VEHICLES WITH THE PROBLEM. I HAVE SPOKEN TO LEXUS WITH THEIR ATTITUDE BEING NOT A THING ARE THEY WILLING TO DO.

Mileage: 100,000

DASHBOARD IS CRACKING AND GETTING REALLY STICKY.

Mileage: 105,000

DARH BROAD BROKEN NOT SAFE NEED BE REPLACE

MELTING DASHBOARD AND DOOR PANELS. THIS MAKES THE DASH STICKY AND CAN GIVE OFF ODORS.

Mileage: 80,000

THE DASHBOARD OF THE CAR BECOMES STICKY AND SHINY WHEN UNDER THE SUN. THIS CREATES GLARE ON THE WINDSHIELD OF THE CAR AND IS SO BRIGHT THAT IT MAKES IT HARD TO SEE THE ROAD DURING THE DAYTIME.

Mileage: 115,000

CAR DASHBOARD IS DAMAGE AND THE DOORS PLASTIC IS PEELING OFF

MY DASHBOARD HAS A STICKY SUBSTANCE, CAUSING A GLARE ON MY WINDSHIELD AND BLOCKING MY ABILITY TO SEE OUT OF MY FRONT WINDOW. I RECENTLY LEARNED LEXUS HAS BEEN AWARE OF THIS ISSUE FOR YEARS, BUT ONLY CONSIDERED IT A "COSMETIC DEFECT." HOWEVER, PER THE PHOTOGRAPHS, THIS DEFECT IS CAUSING SIGNIFICANT IMPAIRMENT TO MY ABILITY TO SEE OUT. I HAVE HAD MY CAR SERVICED AT NALLEY LEXUS IN SMYRNA, GA SINCE I FIRST OWNED IT AND THE RECALL WAS NEVER BROUGHT TO MY ATTENTION BECAUSE THEY DEEMED IT "COSMETIC." I HAVE SENT PICTURES TO LEXUS'S CORPORATE OFFICES SHOWING THE BLOCKED VISIBILITY - THE SAME PICTURES I AM ATTACHING TO THIS CLAIM. THEY OFFERED ME $400 TOWARDS THE $2000-2500 REPLACEMENT COST. I AM UNSURE OF THE EXACT DATE WHICH THE ISSUE STARTED. IT HAS PROGRESSIVELY WORSENED. ONLY IN THE PAST MONTH DID I BEGIN SEARCHING ONLINE FOR SOLUTIONS AND FOUND THIS IS A WELL-KNOWN LEXUS/TOYOTA DEFECT. LEXUS SHOULD BE REQUIRED TO NOTIFY CUSTOMERS OF ANY DEFECT AT THEIR DEALERS, NOT JUST ONES THEY DEEM AS SAFETY.

MY WHOLE DASH AND DOORS ARE STICKY AND PEEL OFF AT THE SLIGHTEST THING. I'VE HAD THE CAR FOR LESS THAN A YEAR AND THE IT'S LITERALLY COMING OFF

THE RUBBERY PARTS OF THE DASH BOARD AND DOOR PANELS ARE MELTING AWAY. FREQUENTLY WHEN THEY GET TOUCHED, PART OF THEM GET WIPED AWAY. THE DASH BOARD IS VERY STICKY!

Mileage: 60,000

INTERIOR MELTING DASHBOARD AND DOOR PANELS, MU 6 YEAR OLD SON GETS IT ALL OVER HIS HANDS AND CLOTHING , THE GLARE FROM THE DASH BLUNDS ME IN THE MIAMI FLORIDA SUN. CANT TOUCH DASHBOARD ARE DOIR PANELS WITHOUT MAKING DEEP CUTS AND DENTS . NOT SURE IF ITS TOXIC OR NOT BUT WINDIWS UP WITH AC AND MY FAMILY DRIVING CANT BE GOOD WITH THESE GOING ON .

THE DASH BOARD AND DOOR PANELS GET STICKY IN HIGH TEMPERATURES

STICKY DASHBOARD AND DOORS.

THE FRONT DASHBOARD AND SIDE PANEL DOORS MELT IN HEAT AND CAN CAUSE SERIOUS DAMAGE TO PASSENGERS IN IN AN ACCIDENT. I LIVE IN FLORIDA AND HAVE COMPLAINED ABOUT THIS FOR 3 YEARS AND CONTINUE TO GET THE RUN AROUND AND PLACED ON WAITING LIST FOR SEVERAL YEARS.

TAKATA RECALL I HAVE GOT RECALL LETTER LAST YEAR ABOUT STICKY DASHBOARD I AM STILL WAITING ON THE COMPANY TO CALL ME OR SENT OUT ANOTHER RECALL LETTER WHEN THE PARTS COME IN. MY DASHBOARD IS GETTING REAL BAD. I AM WIPING DOWN WITH SOAP AND WATER. IT GETTING A REFLECTOR TO MY WINDOW WHEN THE SUN IS HITTING RIGHT AT IT. PLEASE RESPOND. THANKS, [XXX] *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB

MY DASHBOARD IS STICKY AND MELTING AND WHEN THE SUN SHINES IT CAUSES A GLARE. IT IS WORSE IN WARMER WEATHER.

Mileage: 145,000

MELTING DASHBOARD REFLECT SUNLIGHT ON WINDSHIELD WHICH IS BLINDING AT TIMES. ALSO MELTING DOORS STAIN AND RUIN CLOTHES. VSC SENSORS ALSO STAY ON EVEN AFTER DEALERSHIP "REPAIR" THEY RECOMMEND REPLACING TRANSMISSION @$5K BUT NO GUARANTEE PROBLEM WILL BE SOLVED.

MELTING DASHBOARD - CAN SIMPLY STICK A FINGERNAIL IN IT AND IT LEAVES AN INDENTATION. I NOTICED THAT OTHERS HAVE COMPLAINED OF THIS PROBLEM ALSO. IT'S ALSO VERY STICKY ANYWHERE ALONG THE LEATHER ON THE DOORS AND DASHBOARD. *TR ALSO, MY CAR IS ONLY 7 YEARS OLD AND A YEAR AGO THE TOUCH SCREEN WENT OUT. I CANNOT USE THE GPS AT ALL. APPARENTLY THE COST IS ABOUT $1,000 TO FIX THIS. SEEMS REDICULOUS THAT THIS WOULD HAPPEN AFTER ONLY 7 YEARS. THIS SHOULD BE GUARANTEED FOR LIFE!

Mileage: 50,000

TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THIS IS HER SECOND VEHICLE OF THE SAME YEAR, MAKE, AND MODEL. SHE STATED THAT THERE IS A MILDEW ODOR COMING FROM THE AIR CONDITIONER VENTS, WHICH CAUSES HER TO BECOME VIOLENTLY ILL. THE ODOR IS PRESENT WHEN THE VEHICLE REACHES APPROXIMATELY 3,000-3,500 MILES. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO. THE MANUFACTURER ATTEMPTED TO REPAIR THE FAILURE FOUR TIMES. AS A RESULT, SHE WENT INTO ARBITRATION AND THE VEHICLE WAS INCLUDED IN HER STATE'S LEMON LAW. THE CONTACT RECEIVED A NEW VEHICLE. THE MANUFACTURER STATED THAT THE ODOR IS DUE TO MILDEW GROWING IN THE AIR DUCTS AND, UNFORTUNATELY, CANNOT BE REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 3,500 AND FAILURE MILEAGE WAS 3,000.

Mileage: 3,000

TL*THE CONTACT OWNS A 2007 LEXUS IS 250. THE CONTACT STATED THAT THIS IS HER SECOND VEHICLE OF THE SAME YEAR, MAKE, AND MODEL. SHE STATED THAT THERE IS A MILDEW ODOR COMING FROM THE AIR CONDITIONER VENTS, WHICH CAUSES HER TO BECOME VIOLENTLY ILL. THE ODOR IS PRESENT WHEN THE VEHICLE REACHES APPROXIMATELY 3,000-3,500 MILES. THE VEHICLE WAS PURCHASED FOUR MONTHS AGO. THE MANUFACTURER ATTEMPTED TO REPAIR THE FAILURE FOUR TIMES. AS A RESULT, SHE WENT INTO ARBITRATION AND THE VEHICLE WAS INCLUDED IN HER STATE'S LEMON LAW. THE CONTACT RECEIVED A NEW VEHICLE. THE MANUFACTURER STATED THAT THE ODOR IS DUE TO MILDEW GROWING IN THE AIR DUCTS AND, UNFORTUNATELY, CANNOT BE REPAIRED. THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 3,500 AND FAILURE MILEAGE WAS 3,000.

Mileage: 3,000