16
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes Complaints

Showing 16 of 16
Oct 27, 2021 111,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that while driving at various speeds, an abnormal tapping noise would emit from the brakes. As the failure persisted, the vehicle would drift upon depression of the brake pedal as "the pull over immediately, contact your local dealer," warning message and the ABS warning light appeared on the instrument panel. The contact took the vehicle back to the independent mechanic where he purchased the vehicle but was offered no assistance. The contact then took the vehicle to a dealer where he was informed that the brake pads and rotors were aftermarket parts that caused the failure and needed to be replaced. The contact declined to have the vehicle repaired; however, as the failure worsened, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a defective lower control arm as well as the failure with the brake pads and rotors. The contact declined the repair again and had the vehicle towed to his sister's home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.

Oct 27, 2021 111,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that while driving at various speeds, an abnormal tapping noise would emit from the brakes. As the failure persisted, the vehicle would drift upon depression of the brake pedal as "the pull over immediately, contact your local dealer," warning message and the ABS warning light appeared on the instrument panel. The contact took the vehicle back to the independent mechanic where he purchased the vehicle but was offered no assistance. The contact then took the vehicle to a dealer where he was informed that the brake pads and rotors were aftermarket parts that caused the failure and needed to be replaced. The contact declined to have the vehicle repaired; however, as the failure worsened, the contact had the vehicle towed back to the dealer where they diagnosed the vehicle with a defective lower control arm as well as the failure with the brake pads and rotors. The contact declined the repair again and had the vehicle towed to his sister's home. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 111,000.

Jan 16, 2019 150,662 mi

THE BRAKE PEDAL IS HARD WHEN STARTING THE CAR, BRAKE PEDAL PULSATES WHEN STOPPING, BRAKE PEDAL STIFFENS WHEN STOPPING, A CLICKING SOUND UNDER THE HOOD, THE FOLLOWING LIGHTS ARE LIT: MASTER WARNING LIGHT (RED), BRAKE WARNING LIGHT (RED), ABS (YELLOW), TRAC (YELLOW), VSC AND THE WARNING TO PULL THE CAR OVER TO A SAFE LOCATION AND TAKE TO A DEALER. THE SEVICE DEPARTMENT SAID THE BRAKE ACUATOR NEEDS REPLACING. LEXUS USA SHOULD HAVE DONE A RECALL ON THE BRAKE ACUATOR BUT INSTEAD DID A WARRANTY ENHANCEMENT WHICH ENDED 12-31-2017 (WITH UNLIMITED MILES) AND A SECONDARY COVERAGE OF 10 YEARS FROM FIRST DAY OF USE OR 150,000 MILES WHICEVER COMES FIRST. IF I HAD DRIVEN MY CAR MORE THAN I DID WITH THE MILEAGE GOING TO 150,662 MILES PRIOR TO 12/31/2017, I KNOW THE BRAKE ACUATOR PROBLEM WOULD HAVE HAPENED AT THAT TIME (AS IT CAME ON AT 150,662 MILES ) AND LEXUS WOULD HAVE REPLACED THE FAULTY BRAKE ACUATOR. I AM BEING PENALIZED BECAUSE I DID NOT DRIVE THE CAR ENOUGH WITHIN A SPECIFIC PERIOD OF TIME SO THEY WILL NOT COVER THE REPAIR. LEXUS USA KNEW THE BRAKE ACUATOR WAS FAULTY EVEN IN 2009. THIS IS A SAFETY ISSUE WHICH LEXUS SHOULD BE HELD FULLY RESPONSIBLE TO REPAIR ON MY 2007 LEXUS LS 460.

Jan 16, 2019 150,662 mi

THE BRAKE PEDAL IS HARD WHEN STARTING THE CAR, BRAKE PEDAL PULSATES WHEN STOPPING, BRAKE PEDAL STIFFENS WHEN STOPPING, A CLICKING SOUND UNDER THE HOOD, THE FOLLOWING LIGHTS ARE LIT: MASTER WARNING LIGHT (RED), BRAKE WARNING LIGHT (RED), ABS (YELLOW), TRAC (YELLOW), VSC AND THE WARNING TO PULL THE CAR OVER TO A SAFE LOCATION AND TAKE TO A DEALER. THE SEVICE DEPARTMENT SAID THE BRAKE ACUATOR NEEDS REPLACING. LEXUS USA SHOULD HAVE DONE A RECALL ON THE BRAKE ACUATOR BUT INSTEAD DID A WARRANTY ENHANCEMENT WHICH ENDED 12-31-2017 (WITH UNLIMITED MILES) AND A SECONDARY COVERAGE OF 10 YEARS FROM FIRST DAY OF USE OR 150,000 MILES WHICEVER COMES FIRST. IF I HAD DRIVEN MY CAR MORE THAN I DID WITH THE MILEAGE GOING TO 150,662 MILES PRIOR TO 12/31/2017, I KNOW THE BRAKE ACUATOR PROBLEM WOULD HAVE HAPENED AT THAT TIME (AS IT CAME ON AT 150,662 MILES ) AND LEXUS WOULD HAVE REPLACED THE FAULTY BRAKE ACUATOR. I AM BEING PENALIZED BECAUSE I DID NOT DRIVE THE CAR ENOUGH WITHIN A SPECIFIC PERIOD OF TIME SO THEY WILL NOT COVER THE REPAIR. LEXUS USA KNEW THE BRAKE ACUATOR WAS FAULTY EVEN IN 2009. THIS IS A SAFETY ISSUE WHICH LEXUS SHOULD BE HELD FULLY RESPONSIBLE TO REPAIR ON MY 2007 LEXUS LS 460.

Nov 26, 2018

TAKATA RECALL THIS VEHICLE HAS A MANUFACTURERS WARRANTY ON THE ABS SENSOR AND THIS PART NEEDS TO BE RECALLED. THIS ABS SENSOR DOES NOT ALLOW THE CAR TO STOP IN A SAFE QUICK MANNER. YOU HAVE TO PRESS THE BRAKE REALLY HARD TO GET THE VEHICLE TO STOP. AT THE DEALERSHIP THEY SAID THIS IS A SAFETY ISSUE SO THIS SHOULD BE RECALLED. IT IS NOT A COSMETIC ISSUE WHICH THE MANUFACTURER IS SAYING. THAT PUT IT AS A MANUFACTURERS WARRANTY WITH AN EXPIRATION DATE TO GET OUT OF PAYING FOR TONS AND TONS OF VEHICLES WITH THIS SAFETY ISSUE. PLEASE RECALL THIS PART ON THESE VEHICLES. IT IS VERY UNSAFE TO DRIVE AND MANY PEOPLE HAVE THIS ISSUE.

Nov 26, 2018

TAKATA RECALL THIS VEHICLE HAS A MANUFACTURERS WARRANTY ON THE ABS SENSOR AND THIS PART NEEDS TO BE RECALLED. THIS ABS SENSOR DOES NOT ALLOW THE CAR TO STOP IN A SAFE QUICK MANNER. YOU HAVE TO PRESS THE BRAKE REALLY HARD TO GET THE VEHICLE TO STOP. AT THE DEALERSHIP THEY SAID THIS IS A SAFETY ISSUE SO THIS SHOULD BE RECALLED. IT IS NOT A COSMETIC ISSUE WHICH THE MANUFACTURER IS SAYING. THAT PUT IT AS A MANUFACTURERS WARRANTY WITH AN EXPIRATION DATE TO GET OUT OF PAYING FOR TONS AND TONS OF VEHICLES WITH THIS SAFETY ISSUE. PLEASE RECALL THIS PART ON THESE VEHICLES. IT IS VERY UNSAFE TO DRIVE AND MANY PEOPLE HAVE THIS ISSUE.

Oct 8, 2018 128,000 mi

ABS ACTUATOR AND OR BRAKE ACCUMULATOR DEFECTIVE. RECALL NEEDS TO BE EXTENDED FOR REMAINING VEHICLES TO BE SAFE. THIS VEHICLE AS NEVER TAKEN IN FOR THE RECALL. AFTER PURCHASE AND DRIVING THE VEHICLE FOR APPROX. 4 HOURS ALL BRAKE MALFUNCTION LIGHTS AND WARNINGS CAME ON. WARNINGS INDICATE THE VEHICLE IS UNSAFE TO OPERATE. I APPRECIATE ANY FEED BACK ON THIS PROBLEM AND THANK YOU IN ADVANCE. [XXX] CONCERNED DRIVER. THERE IS AN OPEN RECALL FOR THE FUEL LINE FOR THIS VEHICLE AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Oct 8, 2018 128,000 mi

ABS ACTUATOR AND OR BRAKE ACCUMULATOR DEFECTIVE. RECALL NEEDS TO BE EXTENDED FOR REMAINING VEHICLES TO BE SAFE. THIS VEHICLE AS NEVER TAKEN IN FOR THE RECALL. AFTER PURCHASE AND DRIVING THE VEHICLE FOR APPROX. 4 HOURS ALL BRAKE MALFUNCTION LIGHTS AND WARNINGS CAME ON. WARNINGS INDICATE THE VEHICLE IS UNSAFE TO OPERATE. I APPRECIATE ANY FEED BACK ON THIS PROBLEM AND THANK YOU IN ADVANCE. [XXX] CONCERNED DRIVER. THERE IS AN OPEN RECALL FOR THE FUEL LINE FOR THIS VEHICLE AS WELL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Jul 24, 2018 116,000 mi

BRAKE MALFUNCTION WARNING LIGHTS ON RELATED TO DEFECTIVE BRAKE ACTUATOR WHILE DRIVING.

Jul 24, 2018 116,000 mi

BRAKE MALFUNCTION WARNING LIGHTS ON RELATED TO DEFECTIVE BRAKE ACTUATOR WHILE DRIVING.

Apr 10, 2016 94,000 mi

BRAKE MALFUNCTION LIGHTS COME ON AND OFF VSC MALFUNCTION AND POSSIBLE ABS MALFUNCTION. I HAVE THE BRAKES CHECKED OUT AND THEY CANNOT LOCATE THE PROBLEM. BRJAE MALFUNCTION WARNING LIGHTS COME ON WHEN THE VEHICLE IS IN MOTION.

Apr 10, 2016 94,000 mi

BRAKE MALFUNCTION LIGHTS COME ON AND OFF VSC MALFUNCTION AND POSSIBLE ABS MALFUNCTION. I HAVE THE BRAKES CHECKED OUT AND THEY CANNOT LOCATE THE PROBLEM. BRJAE MALFUNCTION WARNING LIGHTS COME ON WHEN THE VEHICLE IS IN MOTION.

Jan 6, 2016

FUNCTION: ABS/VSC/TRC/DTC ! C1342 HYDRAULIC SYSTEM MALFUNCTION (FL)

Jan 6, 2016

FUNCTION: ABS/VSC/TRC/DTC ! C1342 HYDRAULIC SYSTEM MALFUNCTION (FL)

Nov 28, 2014 41,672 mi

HEARD SQUAWK OR BARKING NOISE WHEN RELEASING BRAKE PEDAL WHEN BACKING OUT OF GARAGE. AFTER A COUPLE OF WEEKS THE NOISE WAS GETTING WORSE AND BRAKES FELT SPONGY. DEALER VERIFIED THE NOISE: ENGINE COMPARTMENT - 41672 TECH FOUND NOISE COMING FROM BRAKE ACTUATOR - WILL NEED TO BLEED BRAKES AND GO FROM THERE - POSSIBLE BRAKE ACTUATOR MAY BE NEEDED DEALER DID "SPECIAL" BRAKE BLEED PROCEDURE "BLEED BRAKES PER TSIB BRAKE BLEED PROCEDURE TSIB L - SB - 0069 - 09". AT 48335 MILES THE ISSUE RETURNED "ONGOING CONCERN - WE BLED BRAKES BEFORE FOR SAME CONCERN - BRAKES SQUAWKING UPDATE/GOODWILL PER SM PERFORMED SPECIAL BRAKE BLEED - 48335 BLEED BRAKES, NOW PEDAL IS FIRMER AND NO ABNORMAL NOISES HEARD - GOODWILL PER SERVICE MANAGER". AT 62356 MILES THE ISSUE RETURNED "INSPECTED & DUPLICATED NOISE CONCERN. PERFORMED SPECIAL BRAKE BLEED PROCEDURE" . MY VEHICLE IS NOW AT 69,996 MILES AND I AM AGAIN HAVING THE SAME ISSUE. *TR

Nov 28, 2014 41,672 mi

HEARD SQUAWK OR BARKING NOISE WHEN RELEASING BRAKE PEDAL WHEN BACKING OUT OF GARAGE. AFTER A COUPLE OF WEEKS THE NOISE WAS GETTING WORSE AND BRAKES FELT SPONGY. DEALER VERIFIED THE NOISE: ENGINE COMPARTMENT - 41672 TECH FOUND NOISE COMING FROM BRAKE ACTUATOR - WILL NEED TO BLEED BRAKES AND GO FROM THERE - POSSIBLE BRAKE ACTUATOR MAY BE NEEDED DEALER DID "SPECIAL" BRAKE BLEED PROCEDURE "BLEED BRAKES PER TSIB BRAKE BLEED PROCEDURE TSIB L - SB - 0069 - 09". AT 48335 MILES THE ISSUE RETURNED "ONGOING CONCERN - WE BLED BRAKES BEFORE FOR SAME CONCERN - BRAKES SQUAWKING UPDATE/GOODWILL PER SM PERFORMED SPECIAL BRAKE BLEED - 48335 BLEED BRAKES, NOW PEDAL IS FIRMER AND NO ABNORMAL NOISES HEARD - GOODWILL PER SERVICE MANAGER". AT 62356 MILES THE ISSUE RETURNED "INSPECTED & DUPLICATED NOISE CONCERN. PERFORMED SPECIAL BRAKE BLEED PROCEDURE" . MY VEHICLE IS NOW AT 69,996 MILES AND I AM AGAIN HAVING THE SAME ISSUE. *TR