10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Tires Complaints

Showing 10 of 10
Aug 12, 2022

ALL FOUR TIRES DEFECTIVE AND DANGEROUS 1.On February 10, 2020 we purchased four Goodyear Assurance Weatherready tires from Riverside Garage (19 East Ave., Riverside, 60546 708-447-7221 (see attached receipt) 2.On August 5, 2022 the rear/driver’s side tire went flat in Springfield, Illinois during a family visit. We were unable to reinflate the tire. Discount Tire inspected it and found a 12 inch or greater slit and a 1-1/2 inch slit on the inside wall of the tire (see attached photos). The slits revealed white mesh inner membrane. It was unsafe to use, so Discount Tire replaced it. 3.On August 7, 2022, while on route back to Riverside, Illinois from Springfield, Illinois on Interstate 55 we observed a “low tire” light another Assurance tires at rear/passenger side tire. 4.On August 8, 2022 Riverside Garage inspected the rear/passenger tire to find a 1-1/2 inch slit on the inside wall of the tire, which was similarly situated as the other tire. It also revealed an interior mesh membrane similar to the other flat tire. Further inspection of the remaining two tires showed faint “lines” similarly positioned across the inside walls of the remaining front two tires. The tires are preserved at the garage for inspection. 5.On August 10, 2022, the three remaining Goodyear Assurance Weatherready tires were replaced with Goodyear Eagle tires. It is very likely that all of these tires were dangerously defective on manufacture and that others are probably in us. This incident occurred about 2 years post purchase, meaning that other who bought similar tires will begin to experience blowouts and accident in the same time span. Please take action to protect others from blowouts on these defective tires.

Aug 12, 2022

ALL FOUR TIRES DEFECTIVE AND DANGEROUS 1.On February 10, 2020 we purchased four Goodyear Assurance Weatherready tires from Riverside Garage (19 East Ave., Riverside, 60546 708-447-7221 (see attached receipt) 2.On August 5, 2022 the rear/driver’s side tire went flat in Springfield, Illinois during a family visit. We were unable to reinflate the tire. Discount Tire inspected it and found a 12 inch or greater slit and a 1-1/2 inch slit on the inside wall of the tire (see attached photos). The slits revealed white mesh inner membrane. It was unsafe to use, so Discount Tire replaced it. 3.On August 7, 2022, while on route back to Riverside, Illinois from Springfield, Illinois on Interstate 55 we observed a “low tire” light another Assurance tires at rear/passenger side tire. 4.On August 8, 2022 Riverside Garage inspected the rear/passenger tire to find a 1-1/2 inch slit on the inside wall of the tire, which was similarly situated as the other tire. It also revealed an interior mesh membrane similar to the other flat tire. Further inspection of the remaining two tires showed faint “lines” similarly positioned across the inside walls of the remaining front two tires. The tires are preserved at the garage for inspection. 5.On August 10, 2022, the three remaining Goodyear Assurance Weatherready tires were replaced with Goodyear Eagle tires. It is very likely that all of these tires were dangerously defective on manufacture and that others are probably in us. This incident occurred about 2 years post purchase, meaning that other who bought similar tires will begin to experience blowouts and accident in the same time span. Please take action to protect others from blowouts on these defective tires.

Oct 23, 2019 171,000 mi

IN MARCH INSTALLED 4 BRAND NEW DUNLOPS IN MY CAR AFTER DRIVING 13K MILES STARTED FEELING A SHAKE IN THE STEERING WHEEL THE RETAILER KEPT ROTATING AND BALANCING THE TIRE AND THE ISSUE WAS STILL THERE CALLED DUNLOP TO LET THEM KNOW THE ISSUE AND CALLED CORPORATE OF THE RETAILER AFTER DOING THE DIAGNOSIS THEY TOLD ME THAT 2 TIRES ARE DEFECTIVE AND THEY WILL REPLACE THE TIRE AFTER THAT THE ISSUE IS STILL THERE I HAVE BEEN TRYING TO REACH TO DUNLOP TIRES CORPORATE AND HAVE BEEN UNSUCCESSFUL ALL TIMES GAVE THE GAVE CAR TO LEXUS DEALER TO DIAGNOSE THE ISSUE AFTER A ROAD FORCE WAS PERFORMS ONE OF THE 2 TIRES REPLACED TURNED OUT TO STILL BE DEFECTIVE AND THE RETAILER AMERICAS TIRE IN CALIFORNIA REPLACED ALL 4 TIRES ON MY CAR BUT THE ISSUE IS STILL THERE I HAVE BEEN TRYING TO REACH THE AMERICAS TIRE DISTRICT MANAGER AND ALSO HAVE BEEN UNSUCCESSFUL AND THEY REFUSE TO TAKE RESPONSIBILITY ALONG WITH DUNLOP THAT THE TIRE S ALL STILL DEFECTIVE I AM RUNNING OUT OF OPTIONS AND AM GETTING FRUSTRATED AS THEY ARE BLAMING EACH. I AM GETTING THE STEERING WHEEL SHAKE ON THE FREEWAY AND I HAVE DONE SEVERAL TEST DRIVES WITH THE LEXUS FOREMAN AND THE AMERICAS TIRE BRANCH MANAGER WHO INSTALLED THE TIRES ON MY CAR. CAN PROVIDE DOCUMENTATION UPON REQUEST

Oct 23, 2019 171,000 mi

IN MARCH INSTALLED 4 BRAND NEW DUNLOPS IN MY CAR AFTER DRIVING 13K MILES STARTED FEELING A SHAKE IN THE STEERING WHEEL THE RETAILER KEPT ROTATING AND BALANCING THE TIRE AND THE ISSUE WAS STILL THERE CALLED DUNLOP TO LET THEM KNOW THE ISSUE AND CALLED CORPORATE OF THE RETAILER AFTER DOING THE DIAGNOSIS THEY TOLD ME THAT 2 TIRES ARE DEFECTIVE AND THEY WILL REPLACE THE TIRE AFTER THAT THE ISSUE IS STILL THERE I HAVE BEEN TRYING TO REACH TO DUNLOP TIRES CORPORATE AND HAVE BEEN UNSUCCESSFUL ALL TIMES GAVE THE GAVE CAR TO LEXUS DEALER TO DIAGNOSE THE ISSUE AFTER A ROAD FORCE WAS PERFORMS ONE OF THE 2 TIRES REPLACED TURNED OUT TO STILL BE DEFECTIVE AND THE RETAILER AMERICAS TIRE IN CALIFORNIA REPLACED ALL 4 TIRES ON MY CAR BUT THE ISSUE IS STILL THERE I HAVE BEEN TRYING TO REACH THE AMERICAS TIRE DISTRICT MANAGER AND ALSO HAVE BEEN UNSUCCESSFUL AND THEY REFUSE TO TAKE RESPONSIBILITY ALONG WITH DUNLOP THAT THE TIRE S ALL STILL DEFECTIVE I AM RUNNING OUT OF OPTIONS AND AM GETTING FRUSTRATED AS THEY ARE BLAMING EACH. I AM GETTING THE STEERING WHEEL SHAKE ON THE FREEWAY AND I HAVE DONE SEVERAL TEST DRIVES WITH THE LEXUS FOREMAN AND THE AMERICAS TIRE BRANCH MANAGER WHO INSTALLED THE TIRES ON MY CAR. CAN PROVIDE DOCUMENTATION UPON REQUEST

Feb 26, 2010

I PURCHASED A CERTIFIED PRE-OWNED 2006 LEXUS 430, INCLUDING 2 ADDITIONAL WARRANTIES, FROM LEXUS CHANDLER IN MAY 2009 UPON WHICH I EXPERIENCE AN INABILITY TO START AND UNLOCK THE STEERING WHEEL EIGHT TIMES WITHIN THE FIRST TWO MONTHS AND INTERMITTENTLY MONTHS AFTER. IF I SIT FOR AN HOUR THE SYSTEM WILL UNLOCK ITSELF AND WILL START. DEALER REFUSES TO INVOLVE ITSELF AND CLAIMS IT IS UNABLE TO REPAIR. I TOOK TO ANOTHER DEALER WHICH STATED THEY COULD DISCONNECT THE ANTI-LOCK MECHANISM BUT THEN THE CAR WOULD NOT HAVE ANY SECURITY FUNCTIONS. I HAVE CONTACTED THE STATE ATTORNEY GENERALS OFFICE WHICH THEY HAVE CONTACTED THE DEALER BUT NO RESOLUTION HAS BEEN PROVIDED AT THIS TIME. I HAVE WRITTEN A LETTER TO MY SENATOR, JOHN MCCAIN, ABOUT THE ISSUE AND AM WAITING A RESPONSE. I FEEL THIS IS A SAFETY CONCERN SINCE IT LEAVES ME STRANDED. UPDATED 04/09/10. *LJ THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW BATTERY AND TIRES. UPDATED 09/21/10

Feb 26, 2010

I PURCHASED A CERTIFIED PRE-OWNED 2006 LEXUS 430, INCLUDING 2 ADDITIONAL WARRANTIES, FROM LEXUS CHANDLER IN MAY 2009 UPON WHICH I EXPERIENCE AN INABILITY TO START AND UNLOCK THE STEERING WHEEL EIGHT TIMES WITHIN THE FIRST TWO MONTHS AND INTERMITTENTLY MONTHS AFTER. IF I SIT FOR AN HOUR THE SYSTEM WILL UNLOCK ITSELF AND WILL START. DEALER REFUSES TO INVOLVE ITSELF AND CLAIMS IT IS UNABLE TO REPAIR. I TOOK TO ANOTHER DEALER WHICH STATED THEY COULD DISCONNECT THE ANTI-LOCK MECHANISM BUT THEN THE CAR WOULD NOT HAVE ANY SECURITY FUNCTIONS. I HAVE CONTACTED THE STATE ATTORNEY GENERALS OFFICE WHICH THEY HAVE CONTACTED THE DEALER BUT NO RESOLUTION HAS BEEN PROVIDED AT THIS TIME. I HAVE WRITTEN A LETTER TO MY SENATOR, JOHN MCCAIN, ABOUT THE ISSUE AND AM WAITING A RESPONSE. I FEEL THIS IS A SAFETY CONCERN SINCE IT LEAVES ME STRANDED. UPDATED 04/09/10. *LJ THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW BATTERY AND TIRES. UPDATED 09/21/10

Dec 30, 2008 25,000 mi

ALL FOUR TIRES WERE WORN OUT AND AIR WAS KEEP OUT CONTINUOUSLY STARTING AROUND 25,000 MILES. COULDN'T FIND THE REASON UNTIL ALMOST 30,000 MILES EVEN TOOK A LOOK SEVERAL TIMES. FINALLY I FOUND ALL FOUR TIRES GOT SEVERE WEAR ON INSIDE TREAD WHICH EXPOSED WIRE THREAD. THE FACT I'D LIKE TO COMPLAINT IS WE,CONSUMER CAN NOT EASY TO FIND OUT THOSE PROBLEM UNTIL EITHER TIRE FLAT COMPLETELY OR BLOW OUT WHILE DRIVING OR UNTIL LIFT-UP IN SERVICE SHOP OR UNTIL WE HAVE TRAGEDY ACCIDENT. I COMPLAINED TO LEXUS TO INSPECT FOR PUBLIC SAFETY BUT THEY SAYING THAT THEY CAN REIMBURSE FOR THE PRICE OF 2 PAIRS INSTEAD OF PHYSICAL INSPECTION. BUT MY INTENTION IS NOT ON REIMBURSEMENT BUT PREVENT POSSIBLE ACCIDENT BECAUSE I HEAR SIMILAR CASE ON SAME MODEL LS460 OF MY BROTHER,FRIEND. I REPLACED ALL FOUR TIRES WITH ANOTHER BRAND AND KEEPING ALL FOUR OLD TIRES UNTIL THE PROBLEM IS FOUND. *TR

Dec 30, 2008 25,000 mi

ALL FOUR TIRES WERE WORN OUT AND AIR WAS KEEP OUT CONTINUOUSLY STARTING AROUND 25,000 MILES. COULDN'T FIND THE REASON UNTIL ALMOST 30,000 MILES EVEN TOOK A LOOK SEVERAL TIMES. FINALLY I FOUND ALL FOUR TIRES GOT SEVERE WEAR ON INSIDE TREAD WHICH EXPOSED WIRE THREAD. THE FACT I'D LIKE TO COMPLAINT IS WE,CONSUMER CAN NOT EASY TO FIND OUT THOSE PROBLEM UNTIL EITHER TIRE FLAT COMPLETELY OR BLOW OUT WHILE DRIVING OR UNTIL LIFT-UP IN SERVICE SHOP OR UNTIL WE HAVE TRAGEDY ACCIDENT. I COMPLAINED TO LEXUS TO INSPECT FOR PUBLIC SAFETY BUT THEY SAYING THAT THEY CAN REIMBURSE FOR THE PRICE OF 2 PAIRS INSTEAD OF PHYSICAL INSPECTION. BUT MY INTENTION IS NOT ON REIMBURSEMENT BUT PREVENT POSSIBLE ACCIDENT BECAUSE I HEAR SIMILAR CASE ON SAME MODEL LS460 OF MY BROTHER,FRIEND. I REPLACED ALL FOUR TIRES WITH ANOTHER BRAND AND KEEPING ALL FOUR OLD TIRES UNTIL THE PROBLEM IS FOUND. *TR

Dec 30, 2008 25,000 mi

ALL FOUR TIRES WERE WORN OUT AND AIR WAS KEEP OUT CONTINUOUSLY STARTING AROUND 25,000 MILES. COULDN'T FIND THE REASON UNTIL ALMOST 30,000 MILES EVEN TOOK A LOOK SEVERAL TIMES. FINALLY I FOUND ALL FOUR TIRES GOT SEVERE WEAR ON INSIDE TREAD WHICH EXPOSED WIRE THREAD. THE FACT I'D LIKE TO COMPLAINT IS WE,CONSUMER CAN NOT EASY TO FIND OUT THOSE PROBLEM UNTIL EITHER TIRE FLAT COMPLETELY OR BLOW OUT WHILE DRIVING OR UNTIL LIFT-UP IN SERVICE SHOP OR UNTIL WE HAVE TRAGEDY ACCIDENT. I COMPLAINED TO LEXUS TO INSPECT FOR PUBLIC SAFETY BUT THEY SAYING THAT THEY CAN REIMBURSE FOR THE PRICE OF 2 PAIRS INSTEAD OF PHYSICAL INSPECTION. BUT MY INTENTION IS NOT ON REIMBURSEMENT BUT PREVENT POSSIBLE ACCIDENT BECAUSE I HEAR SIMILAR CASE ON SAME MODEL LS460 OF MY BROTHER,FRIEND. I REPLACED ALL FOUR TIRES WITH ANOTHER BRAND AND KEEPING ALL FOUR OLD TIRES UNTIL THE PROBLEM IS FOUND. *TR

Dec 30, 2008 25,000 mi

ALL FOUR TIRES WERE WORN OUT AND AIR WAS KEEP OUT CONTINUOUSLY STARTING AROUND 25,000 MILES. COULDN'T FIND THE REASON UNTIL ALMOST 30,000 MILES EVEN TOOK A LOOK SEVERAL TIMES. FINALLY I FOUND ALL FOUR TIRES GOT SEVERE WEAR ON INSIDE TREAD WHICH EXPOSED WIRE THREAD. THE FACT I'D LIKE TO COMPLAINT IS WE,CONSUMER CAN NOT EASY TO FIND OUT THOSE PROBLEM UNTIL EITHER TIRE FLAT COMPLETELY OR BLOW OUT WHILE DRIVING OR UNTIL LIFT-UP IN SERVICE SHOP OR UNTIL WE HAVE TRAGEDY ACCIDENT. I COMPLAINED TO LEXUS TO INSPECT FOR PUBLIC SAFETY BUT THEY SAYING THAT THEY CAN REIMBURSE FOR THE PRICE OF 2 PAIRS INSTEAD OF PHYSICAL INSPECTION. BUT MY INTENTION IS NOT ON REIMBURSEMENT BUT PREVENT POSSIBLE ACCIDENT BECAUSE I HEAR SIMILAR CASE ON SAME MODEL LS460 OF MY BROTHER,FRIEND. I REPLACED ALL FOUR TIRES WITH ANOTHER BRAND AND KEEPING ALL FOUR OLD TIRES UNTIL THE PROBLEM IS FOUND. *TR