14
Complaints
8
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Vehicle Speed Control Complaints

Showing 14 of 14
Mar 28, 2015 Crash 173,560 mi

THE DRIVER/OWNER OF THE LEXUS LS 430 WAS PULLING IN TO A PARKING SPOT BEHIND ANOTHER CAR AT A PRIVATE CLUB. IT WAS STRAIGHT IN PARKING BEHIND A GMC YUKON. IN PULLING INTO THE SPOT, THE RIGHT REAR TIRE WENT OVER A CURB, AND SUDDENLY THE CAR ACCELERATED LIKE A ROCKET. THE DRIVER STEPPED ON THE BRAKE AND NOTHING WOULD STOP IT. SINCE THE CAR WAS ONLY ABOUT ONE FOOT AWAY FROM THE PARKED YUKON, THE LEXUS WAS STOPPED BY THE IMPACT. THE CAR WAS PUT IN PARK AND THE ENGINE TURNED OFF. AIR BAG DID NOT DEPLOY. DAMAGE WAS DONE TO REAR BUMPER OF THE YUKON AND THE FRONT BUMPER OF THE LEXUS AS WELL AS AN A/M REINFORCEMENT BEAM AND OTHER EXTERNAL DAMAGE. AS OF THIS DATE, DAMAGE TO THE ENGINE OF THE LEXUS IS UNDETERMINED. *TR

Mar 28, 2015 Crash 173,560 mi

THE DRIVER/OWNER OF THE LEXUS LS 430 WAS PULLING IN TO A PARKING SPOT BEHIND ANOTHER CAR AT A PRIVATE CLUB. IT WAS STRAIGHT IN PARKING BEHIND A GMC YUKON. IN PULLING INTO THE SPOT, THE RIGHT REAR TIRE WENT OVER A CURB, AND SUDDENLY THE CAR ACCELERATED LIKE A ROCKET. THE DRIVER STEPPED ON THE BRAKE AND NOTHING WOULD STOP IT. SINCE THE CAR WAS ONLY ABOUT ONE FOOT AWAY FROM THE PARKED YUKON, THE LEXUS WAS STOPPED BY THE IMPACT. THE CAR WAS PUT IN PARK AND THE ENGINE TURNED OFF. AIR BAG DID NOT DEPLOY. DAMAGE WAS DONE TO REAR BUMPER OF THE YUKON AND THE FRONT BUMPER OF THE LEXUS AS WELL AS AN A/M REINFORCEMENT BEAM AND OTHER EXTERNAL DAMAGE. AS OF THIS DATE, DAMAGE TO THE ENGINE OF THE LEXUS IS UNDETERMINED. *TR

Mar 10, 2015 Crash 150,000 mi

THIS IS THE SECOND TIME THAT I HAVE APPLIED THE BRAKES AND THE CAR ACCELERATES RATHER THAN STOPPING. THE FIRST TIME WAS IN JULY 2006 RIGHT AFTER I HAD PURCHASED THE CAR. THAT TIME I ACCELERATED INTO THE BACK OF A POLICE CAR AND DID A LOT OF DAMAGE TO THE FRONT OF THE CAR. I HAVE DRIVEN OVER 120,000 MILES AND 9 YEARS WITHOUT THIS HAPPENING AGAIN. THIS TIME I WAS AT A STOP LIGHT AND BEGAN TO MOVE WHEN A CONSTRUCTION WORKER JUMPED IN FRONT OF MY CAR TO HAVE ME STOP AND THE CAR ACCELERATED ACROSS 4 LANES AND STOPPED BEFORE I WENT UP ON THE CURB AND HIT A BUILDING. UNFORTUNATELY, THE CONSTRUCTION WORKER'S ANKLE WAS BROKEN AND NOW I AM BEING SUED. I HAD MY MECHANIC CHECK THE PROBLEM LAST TIME AND HE COULD NOT FIND ANYTHING WRONG. I CHECKED TO SEE IF THIS CAR HAD BEEN RECALLED LAST TIME AND THIS TIME FOR THIS PROBLEM AND IT HAS NOT BEEN. *TR

Mar 10, 2015 Crash 150,000 mi

THIS IS THE SECOND TIME THAT I HAVE APPLIED THE BRAKES AND THE CAR ACCELERATES RATHER THAN STOPPING. THE FIRST TIME WAS IN JULY 2006 RIGHT AFTER I HAD PURCHASED THE CAR. THAT TIME I ACCELERATED INTO THE BACK OF A POLICE CAR AND DID A LOT OF DAMAGE TO THE FRONT OF THE CAR. I HAVE DRIVEN OVER 120,000 MILES AND 9 YEARS WITHOUT THIS HAPPENING AGAIN. THIS TIME I WAS AT A STOP LIGHT AND BEGAN TO MOVE WHEN A CONSTRUCTION WORKER JUMPED IN FRONT OF MY CAR TO HAVE ME STOP AND THE CAR ACCELERATED ACROSS 4 LANES AND STOPPED BEFORE I WENT UP ON THE CURB AND HIT A BUILDING. UNFORTUNATELY, THE CONSTRUCTION WORKER'S ANKLE WAS BROKEN AND NOW I AM BEING SUED. I HAD MY MECHANIC CHECK THE PROBLEM LAST TIME AND HE COULD NOT FIND ANYTHING WRONG. I CHECKED TO SEE IF THIS CAR HAD BEEN RECALLED LAST TIME AND THIS TIME FOR THIS PROBLEM AND IT HAS NOT BEEN. *TR

Feb 4, 2010 Crash 43,000 mi

APPROACHED AN INTERSECTION WITH A RED LIGHT WHILE DRIVING APPROXIMATELY 40MPH. WHEN I PRESSED MY BRAKES FROM ABOUT A BLOCK AWAY, MY 2001 LEXUS LS430 SUDDENLY SURGED. I HAD TWO FEET ON THE BRAKE AND ALSO TRIED TO PUT THE CAR IN NEUTRAL, THEN PARK. THE CAR DID NOT SLOW DOWN. WAS GOING APPROXIMATELY 50MPH WHEN I REAR-ENDED SOMEONE BECAUSE MY CAR WOULD NOT STOP. MY CAR WAS TOTALED, BOTH DRIVER AND PASSENGER AIRBAGS DEPLOYED. I WAS USING THE FLOOR MAT THAT CAME WITH THE VEHICLE AND IT WAS FASTENED. I FILED A COMPLAINT WITH TOYOTA THE DAY AFTER THE ACCIDENT, AND RECEIVED A RESPONSE ON JAN. 21, 2010. TOYOTA STATED IN THE LETTER THAT THEY FOUND NO STICKING OF THE ACCELERATOR AND THAT IT WAS VIRTUALLY IMPOSSIBLE FOR BOTH THE BRAKES AND THE THROTTLE TO FAIL AT THE SAME TIME. *TR

Feb 4, 2010 Crash 43,000 mi

APPROACHED AN INTERSECTION WITH A RED LIGHT WHILE DRIVING APPROXIMATELY 40MPH. WHEN I PRESSED MY BRAKES FROM ABOUT A BLOCK AWAY, MY 2001 LEXUS LS430 SUDDENLY SURGED. I HAD TWO FEET ON THE BRAKE AND ALSO TRIED TO PUT THE CAR IN NEUTRAL, THEN PARK. THE CAR DID NOT SLOW DOWN. WAS GOING APPROXIMATELY 50MPH WHEN I REAR-ENDED SOMEONE BECAUSE MY CAR WOULD NOT STOP. MY CAR WAS TOTALED, BOTH DRIVER AND PASSENGER AIRBAGS DEPLOYED. I WAS USING THE FLOOR MAT THAT CAME WITH THE VEHICLE AND IT WAS FASTENED. I FILED A COMPLAINT WITH TOYOTA THE DAY AFTER THE ACCIDENT, AND RECEIVED A RESPONSE ON JAN. 21, 2010. TOYOTA STATED IN THE LETTER THAT THEY FOUND NO STICKING OF THE ACCELERATOR AND THAT IT WAS VIRTUALLY IMPOSSIBLE FOR BOTH THE BRAKES AND THE THROTTLE TO FAIL AT THE SAME TIME. *TR

Jun 8, 2007 61,000 mi

TL*THE CONTACT OWNS A 2001 LEXUS LS430. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT BELIEVED THAT THE CAUSE OF FAILURE WAS DUE TO THE FLOOR MATS BEING CAUGHT UNDERNEATH THE ACCELERATOR PEDAL. THERE IS DEFECT INVESTIGATION # PE07016 FOR THE 2007 LEXUS ES350. THE CONTACT WANTED TO HAVE HER VEHICLE INCLUDED IN THE INVESTIGATION. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

Jun 8, 2007 61,000 mi

TL*THE CONTACT OWNS A 2001 LEXUS LS430. WHILE DRIVING 3 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT BELIEVED THAT THE CAUSE OF FAILURE WAS DUE TO THE FLOOR MATS BEING CAUGHT UNDERNEATH THE ACCELERATOR PEDAL. THERE IS DEFECT INVESTIGATION # PE07016 FOR THE 2007 LEXUS ES350. THE CONTACT WANTED TO HAVE HER VEHICLE INCLUDED IN THE INVESTIGATION. THE VIN AND ENGINE SIZE WERE UNAVAILABLE. THE CURRENT MILEAGE IS 62,000 AND FAILURE MILEAGE WAS 61,000. UPDATED 02-01-08 *BF UPDATED 02/01/08 *TR

Jan 25, 2006 Crash 28,600 mi

DT*: THE CONTACT STATED WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY LURCHED BACKWARDS WHILE BRAKE PRESSURE WAS APPLIED. THE ENGINE ROARED LOUDLY. THE VEHICLE WAS PLACED IN PARK AND LURCHED FORWARD 5 FEET STRIKING A CONCRETE PILLAR. A BYSTANDER INTERVENED AND TURNED OFF THE IGNITION. ALTHOUGH THERE WAS A CRASH, THE POLICE WERE NOT CONTACTED. THE PASSENGER SUSTAINED MINOR INJURIES AFTER STRIKING THE DASH. BOTH OCCUPANTS OF THE VEHICLE WERE WEARING SEAT BELTS. THE VEHICLE WAS DRIVEN TO A DEALER TO AWAIT INSPECTION BY A MANUFACTURER REPRESENTATIVE. *JB

Jan 25, 2006 Crash 28,600 mi

DT*: THE CONTACT STATED WHILE BACKING OUT OF A PARKING SPACE, THE VEHICLE SUDDENLY LURCHED BACKWARDS WHILE BRAKE PRESSURE WAS APPLIED. THE ENGINE ROARED LOUDLY. THE VEHICLE WAS PLACED IN PARK AND LURCHED FORWARD 5 FEET STRIKING A CONCRETE PILLAR. A BYSTANDER INTERVENED AND TURNED OFF THE IGNITION. ALTHOUGH THERE WAS A CRASH, THE POLICE WERE NOT CONTACTED. THE PASSENGER SUSTAINED MINOR INJURIES AFTER STRIKING THE DASH. BOTH OCCUPANTS OF THE VEHICLE WERE WEARING SEAT BELTS. THE VEHICLE WAS DRIVEN TO A DEALER TO AWAIT INSPECTION BY A MANUFACTURER REPRESENTATIVE. *JB

Mar 31, 2004

THIS CAR HAS A "DRIVE-BY-WIRE" THROTTLE CONTROL SYSTEM IN WHICH THE THROTTLE IS NOT DIRECTLY CONNECTED TO THE ENGINE BUT IS DIGITIZED AND SENT TO A COMPUTER FOR ANALYSIS PRIOR TO CONTROLLING THE ENGINE SPEED. THE SPEED CONTROL COMPUTER ANALIZES THE THROTTLE INPUT OVER TIME AND "LEARNS" THE DRIVERS THROTTLE CONTROL HABITS AND ADJUSTS THE ENGINE RESPONSE TO THROTTLE INPUT BASED ON THE LONG-TERM DRIVING HISTORY OF THE DRIVER. IF THE DRIVER DRIVES AGGRESSIVELY ALL OF THE TIME THEN THE THROTTLE RESPONSE IS GOOD. HOWEVER IF THE DRIVER DRIVES CONSERVITIVELY MOST OF THE TIME THEN THE THROTTLE RESPONSE IS POOR. I NORMALLY DRIVE CONSERVATIVELY AND I HAVE FOUND ON MANY OCCASIONS THAT THIS CAR DOES NOT RESPOND IN A TIMELY MANNER IN CASE OF EMERGENCY ACCELLERATION. THAT IS, WHEN I DRIVE CONSERVATIVELY AND THEN NEED TO ACCELLERATE QUICKLY TO AVOID ANOTHER VEHICLE, THIS CAR HESITATES FOR SEVERAL SECONDS BEFORE DECIDING TO SPEED UP, EVEN WHEN I STOMP ON THE ACCELLERATOR. I DO NOT FEEL SAFE IN THIS CAR. I BELIEVE THAT THIS IS A SERIOUS SAFETY FLAW IN THE DESIGN OF THIS CAR. I HAVE REPORTED THIS PROBLEM TO MY LEXUS DEALER ON EVERY VISIT TO THE SERVICE DEPARTMENT SINCE I PURCHASED THE CAR NEW IN 2000, YET THEY HAVE FAILED TO ADDRESS THE PROBLEM. I WAS TOLD BY THE SERVICE DEPARTMENT THAT LEXUS WAS AWARE OF THE ISSUE AS SEVERAL CUSTOMERS HAVE COMPLAINED ABOUT THE PROBLEM. ON ONE OCCASION I WAS TOLD THAT THE ENGINEERS HAD AN EXPERIMENTAL FIRMWARE UPGRADE THAT THEY WERE TESTING WITH SOME CUSTOMERS. I HAVE CONTACTED LEXUS CUSTOMER SERVICE, BUT THEY JUST REFERRED ME BACK TO THE DEALERSHIP.*AK

Mar 31, 2004

THIS CAR HAS A "DRIVE-BY-WIRE" THROTTLE CONTROL SYSTEM IN WHICH THE THROTTLE IS NOT DIRECTLY CONNECTED TO THE ENGINE BUT IS DIGITIZED AND SENT TO A COMPUTER FOR ANALYSIS PRIOR TO CONTROLLING THE ENGINE SPEED. THE SPEED CONTROL COMPUTER ANALIZES THE THROTTLE INPUT OVER TIME AND "LEARNS" THE DRIVERS THROTTLE CONTROL HABITS AND ADJUSTS THE ENGINE RESPONSE TO THROTTLE INPUT BASED ON THE LONG-TERM DRIVING HISTORY OF THE DRIVER. IF THE DRIVER DRIVES AGGRESSIVELY ALL OF THE TIME THEN THE THROTTLE RESPONSE IS GOOD. HOWEVER IF THE DRIVER DRIVES CONSERVITIVELY MOST OF THE TIME THEN THE THROTTLE RESPONSE IS POOR. I NORMALLY DRIVE CONSERVATIVELY AND I HAVE FOUND ON MANY OCCASIONS THAT THIS CAR DOES NOT RESPOND IN A TIMELY MANNER IN CASE OF EMERGENCY ACCELLERATION. THAT IS, WHEN I DRIVE CONSERVATIVELY AND THEN NEED TO ACCELLERATE QUICKLY TO AVOID ANOTHER VEHICLE, THIS CAR HESITATES FOR SEVERAL SECONDS BEFORE DECIDING TO SPEED UP, EVEN WHEN I STOMP ON THE ACCELLERATOR. I DO NOT FEEL SAFE IN THIS CAR. I BELIEVE THAT THIS IS A SERIOUS SAFETY FLAW IN THE DESIGN OF THIS CAR. I HAVE REPORTED THIS PROBLEM TO MY LEXUS DEALER ON EVERY VISIT TO THE SERVICE DEPARTMENT SINCE I PURCHASED THE CAR NEW IN 2000, YET THEY HAVE FAILED TO ADDRESS THE PROBLEM. I WAS TOLD BY THE SERVICE DEPARTMENT THAT LEXUS WAS AWARE OF THE ISSUE AS SEVERAL CUSTOMERS HAVE COMPLAINED ABOUT THE PROBLEM. ON ONE OCCASION I WAS TOLD THAT THE ENGINEERS HAD AN EXPERIMENTAL FIRMWARE UPGRADE THAT THEY WERE TESTING WITH SOME CUSTOMERS. I HAVE CONTACTED LEXUS CUSTOMER SERVICE, BUT THEY JUST REFERRED ME BACK TO THE DEALERSHIP.*AK

May 30, 2002

LASER SENSOR IS LOCATED, UNPROTECTED, IN RECESS IN FRONT BUMPER OF CAR. AT SOME TIME DURING RECENT ROAD TRIP AN OBJECT, PROBABLY A STONE, CAUSED A CRACK IN LENS OF CRUISE CONTROL MODULE. THIS CAUSED CRUISE CONTROL TO MALFUNCTION BY SUDDENLY MISREADING LOCATION AND DISTANCE OF CARS IN FRONT OF MY VEHICLE. NO PROTECTIVE COVER OR LENS REPLACEMENT IS PROVIDED TO PREVENT THIS PROBLEM OR MITIGATE EXPENSE OF CORRECTING THE PROBLEM.*AK

May 30, 2002

LASER SENSOR IS LOCATED, UNPROTECTED, IN RECESS IN FRONT BUMPER OF CAR. AT SOME TIME DURING RECENT ROAD TRIP AN OBJECT, PROBABLY A STONE, CAUSED A CRACK IN LENS OF CRUISE CONTROL MODULE. THIS CAUSED CRUISE CONTROL TO MALFUNCTION BY SUDDENLY MISREADING LOCATION AND DISTANCE OF CARS IN FRONT OF MY VEHICLE. NO PROTECTIVE COVER OR LENS REPLACEMENT IS PROVIDED TO PREVENT THIS PROBLEM OR MITIGATE EXPENSE OF CORRECTING THE PROBLEM.*AK