Problem Breakdown

Compare to Other Years

Complaints

Showing 20 of 50
Aug 15, 2017 Air Bags

TAKATA RECALL

Aug 15, 2017 Air Bags

TAKATA RECALL

Sep 1, 2015 Air Bags Crash 137,740 mi

I WAS INVOLVED IN A COLLISION. THE FRONT OF MY CAR MY MADE FULL CONTACT WITH THE REAR OF THE CAR IN FRONT OF ME. I WAS TRAVELING AT LEAST 25 MPH IF NOT MORE BEFORE IMPACT. THE IMPACT RESULTED IN $10,000 IN DAMAGE TO THE FRONT OF THE LEXUS AND IT WAS DECLARED A TOTAL LOSS. THE LEXUS WAS DAMAGED FRO...

Sep 1, 2015 Air Bags Crash 137,740 mi

I WAS INVOLVED IN A COLLISION. THE FRONT OF MY CAR MY MADE FULL CONTACT WITH THE REAR OF THE CAR IN FRONT OF ME. I WAS TRAVELING AT LEAST 25 MPH IF NOT MORE BEFORE IMPACT. THE IMPACT RESULTED IN $10,000 IN DAMAGE TO THE FRONT OF THE LEXUS AND IT WAS DECLARED A TOTAL LOSS. THE LEXUS WAS DAMAGED FRO...

Aug 18, 2014 Air Bags 65,000 mi

TO WHOM IT MAY CONCERN: I AM IN RECEIPT OF A RECALL NOTICE FROM LEXUS DIVISION TOYOTA MOTOR COMPANY IN WHICH THERE WERE NUMEROUS LARGE BLOCK RED LETTERED WARNINGS INFORMING ME OF THIS DANGER AND THE URGENCY OF MY RESPONSE. HOWEVER, WHEN I CALLED THE DEALER TO SCHEDULE THE REPAIR, I WAS INFORMED TH...

Aug 18, 2014 Air Bags 65,000 mi

TO WHOM IT MAY CONCERN: I AM IN RECEIPT OF A RECALL NOTICE FROM LEXUS DIVISION TOYOTA MOTOR COMPANY IN WHICH THERE WERE NUMEROUS LARGE BLOCK RED LETTERED WARNINGS INFORMING ME OF THIS DANGER AND THE URGENCY OF MY RESPONSE. HOWEVER, WHEN I CALLED THE DEALER TO SCHEDULE THE REPAIR, I WAS INFORMED TH...

Oct 2, 2011 Structure 35,000 mi

TRUNK STRUTS FAILED TO HOLD THE TRUNK IN AN OPEN POSITION, CAUSING THE TRUNK TO FALL AND INJURE A PERSON. MULTIPLE TIMES. TRUNK WAS PROPERLY OPENED AND RAISED TO A FULL OPEN POSITION. *TR

Oct 2, 2011 Structure 35,000 mi

TRUNK STRUTS FAILED TO HOLD THE TRUNK IN AN OPEN POSITION, CAUSING THE TRUNK TO FALL AND INJURE A PERSON. MULTIPLE TIMES. TRUNK WAS PROPERLY OPENED AND RAISED TO A FULL OPEN POSITION. *TR

Jun 12, 2011 Latches/locks/linkages 30,000 mi

THE PISTON-LIKE AIR STRUTS THAT ARE SUPPOSED TO HOLD THE REAR TRUNK LID OPEN ON MY 2003 LEXUS LS 430 (BOUGHT NEW IN DECEMBER 2002) SLOWLY STOPPED FUNCTIONING STARTING AROUND 4 YEARS AGO. NOW THEY DO NOT WORK AT ALL. WHILE THIS IS AN INCONVENIENCE TO HAVE TO OPEN THE TRUNK MANUALLY, THE REAL DANGER I...

Jun 12, 2011 Structure 30,000 mi

THE PISTON-LIKE AIR STRUTS THAT ARE SUPPOSED TO HOLD THE REAR TRUNK LID OPEN ON MY 2003 LEXUS LS 430 (BOUGHT NEW IN DECEMBER 2002) SLOWLY STOPPED FUNCTIONING STARTING AROUND 4 YEARS AGO. NOW THEY DO NOT WORK AT ALL. WHILE THIS IS AN INCONVENIENCE TO HAVE TO OPEN THE TRUNK MANUALLY, THE REAL DANGER I...

Jun 12, 2011 Latches/locks/linkages 30,000 mi

THE PISTON-LIKE AIR STRUTS THAT ARE SUPPOSED TO HOLD THE REAR TRUNK LID OPEN ON MY 2003 LEXUS LS 430 (BOUGHT NEW IN DECEMBER 2002) SLOWLY STOPPED FUNCTIONING STARTING AROUND 4 YEARS AGO. NOW THEY DO NOT WORK AT ALL. WHILE THIS IS AN INCONVENIENCE TO HAVE TO OPEN THE TRUNK MANUALLY, THE REAL DANGER I...

Jun 12, 2011 Structure 30,000 mi

THE PISTON-LIKE AIR STRUTS THAT ARE SUPPOSED TO HOLD THE REAR TRUNK LID OPEN ON MY 2003 LEXUS LS 430 (BOUGHT NEW IN DECEMBER 2002) SLOWLY STOPPED FUNCTIONING STARTING AROUND 4 YEARS AGO. NOW THEY DO NOT WORK AT ALL. WHILE THIS IS AN INCONVENIENCE TO HAVE TO OPEN THE TRUNK MANUALLY, THE REAL DANGER I...

Jun 7, 2011 Vehicle Speed Control Crash 78,000 mi

TL* THE CONTACT OWNS A 2003 LEXUS LS430. THE CONTACT STATED THAT WHILE ENTERING INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE AT 5 MPH, THERE WAS SUDDEN ACCELERATION AND THE VEHICLE CRASHED INTO A BUILDING. NO ONE WAS INJURED AND THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS F...

Jun 7, 2011 Vehicle Speed Control Crash 78,000 mi

TL* THE CONTACT OWNS A 2003 LEXUS LS430. THE CONTACT STATED THAT WHILE ENTERING INTO A PARKING SPACE WITH HER FOOT ON THE BRAKE AT 5 MPH, THERE WAS SUDDEN ACCELERATION AND THE VEHICLE CRASHED INTO A BUILDING. NO ONE WAS INJURED AND THE VEHICLE WAS DESTROYED. THE POLICE WERE CALLED AND A REPORT WAS F...

Dec 14, 2010 Unknown Or Other 125,000 mi

HYDRAULIC TRUNK SUPPORTS FAILED, WITH HEAVY TRUNK FALLING ON HEAD OF PERSON WORKING IN TRUNK. MAY HAVE CAUSED A CONCUSSION, AT LEAST A GROOVE IN TOP OF HEAD. PERSON STUNNED FOR SEVERAL MINUTES. IF THE TRUNK HAD HIT PERSON IN THE BACK WHILE LEANING OVER INTO THE TRUNK, IT MAY HAVE BROKEN A VERTEBR...

Dec 14, 2010 Structure 125,000 mi

HYDRAULIC TRUNK SUPPORTS FAILED, WITH HEAVY TRUNK FALLING ON HEAD OF PERSON WORKING IN TRUNK. MAY HAVE CAUSED A CONCUSSION, AT LEAST A GROOVE IN TOP OF HEAD. PERSON STUNNED FOR SEVERAL MINUTES. IF THE TRUNK HAD HIT PERSON IN THE BACK WHILE LEANING OVER INTO THE TRUNK, IT MAY HAVE BROKEN A VERTEBR...

Dec 14, 2010 Unknown Or Other 125,000 mi

HYDRAULIC TRUNK SUPPORTS FAILED, WITH HEAVY TRUNK FALLING ON HEAD OF PERSON WORKING IN TRUNK. MAY HAVE CAUSED A CONCUSSION, AT LEAST A GROOVE IN TOP OF HEAD. PERSON STUNNED FOR SEVERAL MINUTES. IF THE TRUNK HAD HIT PERSON IN THE BACK WHILE LEANING OVER INTO THE TRUNK, IT MAY HAVE BROKEN A VERTEBR...

Dec 14, 2010 Structure 125,000 mi

HYDRAULIC TRUNK SUPPORTS FAILED, WITH HEAVY TRUNK FALLING ON HEAD OF PERSON WORKING IN TRUNK. MAY HAVE CAUSED A CONCUSSION, AT LEAST A GROOVE IN TOP OF HEAD. PERSON STUNNED FOR SEVERAL MINUTES. IF THE TRUNK HAD HIT PERSON IN THE BACK WHILE LEANING OVER INTO THE TRUNK, IT MAY HAVE BROKEN A VERTEBR...

Oct 24, 2010 Structure 90,500 mi

RE: 2003 LEXUS LS 430 THE PISTON SUPPORTS THAT HOLD THE ENGINE HOOD IN PLACE, IN ORDER TO CHECK THE ENGINE COMPARTMENT, HAVE DETERIORATED OVER TIME SO THAT THE ENGINE HOOD CAN SUDDENLY SLAM DOWN, SERIOUSLY INJURING ANYONE WHO IS CHECKING THE ENGINE OIL, COOLANT, ETC. I ALMOST WAS SERIOUSLY INJURE...

Oct 24, 2010 Structure 90,500 mi

RE: 2003 LEXUS LS 430 THE PISTON SUPPORTS THAT HOLD THE ENGINE HOOD IN PLACE, IN ORDER TO CHECK THE ENGINE COMPARTMENT, HAVE DETERIORATED OVER TIME SO THAT THE ENGINE HOOD CAN SUDDENLY SLAM DOWN, SERIOUSLY INJURING ANYONE WHO IS CHECKING THE ENGINE OIL, COOLANT, ETC. I ALMOST WAS SERIOUSLY INJURE...

Mar 3, 2010 Vehicle Speed Control 47,458 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS DRIVING EAST ON HIGHWAY 156 ON 2/26 APPROACHING A TRAFFIC SIGNAL THAT WAS RED WHERE I INTENDED TO MAKE A RIGHT TURN. I APPLIED THE BRAKES AND WAS TRAVELING 10 TO 15 MPH WHEN THE CAR SPONTANEOUSLY ...

Mar 3, 2010 Vehicle Speed Control 47,458 mi

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) I WAS DRIVING EAST ON HIGHWAY 156 ON 2/26 APPROACHING A TRAFFIC SIGNAL THAT WAS RED WHERE I INTENDED TO MAKE A RIGHT TURN. I APPLIED THE BRAKES AND WAS TRAVELING 10 TO 15 MPH WHEN THE CAR SPONTANEOUSLY ...

Mar 2, 2010 Engine And Engine Cooling 136,000 mi

2003 LEXUS LS430 SEIZED ON HIGHWAY WHILE IN MOTION!!! THE CAR HAS A LENGTHY REQUIRED MAINTENANCE UP-KEEP HISTORY WITH ONE LEXUS DEALERSHIP ONLY. I HAVE ALL THE PRINT OUTS SINCE OCT 2002 - 10,329.06 IN MINOR UPKEEP...AND OR OIL CHANGE, ETC REG. MAINTENANCE. I THINK THAT WE WERE CHARGED F...

Mar 2, 2010 Engine And Engine Cooling 136,000 mi

2003 LEXUS LS430 SEIZED ON HIGHWAY WHILE IN MOTION!!! THE CAR HAS A LENGTHY REQUIRED MAINTENANCE UP-KEEP HISTORY WITH ONE LEXUS DEALERSHIP ONLY. I HAVE ALL THE PRINT OUTS SINCE OCT 2002 - 10,329.06 IN MINOR UPKEEP...AND OR OIL CHANGE, ETC REG. MAINTENANCE. I THINK THAT WE WERE CHARGED F...

Jan 7, 2010 Structure 20,000 mi

TRUNK LID SUPPORT ON 2003 LEXUS LS430 DOES NOT SUPPORT THE TRUNK LID THEREBY ALLOWING THE LID TO FALL AND STRIKE THE PERSON ON THE HEAD WHILE PLACING OBJECTS IN THE TRUNK. DEALER DOES NOTHING TO CORRECT THE PROBLEM. *TR

Jan 7, 2010 Structure 20,000 mi

TRUNK LID SUPPORT ON 2003 LEXUS LS430 DOES NOT SUPPORT THE TRUNK LID THEREBY ALLOWING THE LID TO FALL AND STRIKE THE PERSON ON THE HEAD WHILE PLACING OBJECTS IN THE TRUNK. DEALER DOES NOTHING TO CORRECT THE PROBLEM. *TR

Dec 16, 2009 Service Brakes, Hydraulic Crash 45,000 mi

TL*THE CONTACT OWNS A 2003 LEXUS LS430. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHICH TRAVELED TO THE FLOOR. THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. A...

Dec 16, 2009 Service Brakes, Hydraulic Crash 45,000 mi

TL*THE CONTACT OWNS A 2003 LEXUS LS430. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS; PRESSURE WAS APPLIED TO THE BRAKE PEDAL WHICH TRAVELED TO THE FLOOR. THE VEHICLE FAILED TO SLOW DOWN. THE VEHICLE CRASHED INTO THE PROCEEDING VEHICLE. THE POLICE WAS CALLED TO THE SCENE. A...

Aug 28, 2009 Structure

FAILURE OF REAR TRUNK STRUTS CAUSING TRUNK TO COME DOWN SHARPLY ON BACK OF MY HEAD CAUSING PAIN AND BRUISING. THE SAME HAPPENED TO MY WIFE ON TWO OTHER OCCASIONS. APPROXIMATE DATES GIVEN BELOW AS FORM DOES NOT CONFORM TO SEVERAL DATES. *TR

Aug 28, 2009 Structure

FAILURE OF REAR TRUNK STRUTS CAUSING TRUNK TO COME DOWN SHARPLY ON BACK OF MY HEAD CAUSING PAIN AND BRUISING. THE SAME HAPPENED TO MY WIFE ON TWO OTHER OCCASIONS. APPROXIMATE DATES GIVEN BELOW AS FORM DOES NOT CONFORM TO SEVERAL DATES. *TR

Oct 30, 2008 Structure 38,000 mi

TRUNK SUPPORT STRUTS NOT FUNCTIONING APPROPRIATELY, CAUSING TRUNK LID TO ABRUPTLY FALL AND INJURING ANYTHING IN THE PATH OF CLOSURE. WE NOTICED THE INCREASING LACK OF ABILITY TO HOLD THE LID OPEN, NEVER UNDERSTANDING THAT IT ACTUALLY WAS SUPPOSE TO ALSO LIFT THE LID (IT NEVER DID LIFT THE LID AND WE...

Oct 30, 2008 Structure 38,000 mi

TRUNK SUPPORT STRUTS NOT FUNCTIONING APPROPRIATELY, CAUSING TRUNK LID TO ABRUPTLY FALL AND INJURING ANYTHING IN THE PATH OF CLOSURE. WE NOTICED THE INCREASING LACK OF ABILITY TO HOLD THE LID OPEN, NEVER UNDERSTANDING THAT IT ACTUALLY WAS SUPPOSE TO ALSO LIFT THE LID (IT NEVER DID LIFT THE LID AND WE...

Oct 2, 2008 Structure 45,000 mi

TRUNK STRUT FAILED AFTER ONLY ABOUT 3 YEARS. MY DAD GAVE ME THE CAR AND HE WAS JUST WILLING TO LIVE WITH IT, AS HE IS VERY ILL THE CAR HAD PASSED THE 4-YEAR, 50,000 MILE POINT, BUT I WAS STRUCK BY THE FALLING TRUNK AND WISH IT REPAIRED. *TR

Oct 2, 2008 Structure 45,000 mi

TRUNK STRUT FAILED AFTER ONLY ABOUT 3 YEARS. MY DAD GAVE ME THE CAR AND HE WAS JUST WILLING TO LIVE WITH IT, AS HE IS VERY ILL THE CAR HAD PASSED THE 4-YEAR, 50,000 MILE POINT, BUT I WAS STRUCK BY THE FALLING TRUNK AND WISH IT REPAIRED. *TR

Jan 12, 2006 Vehicle Speed Control 41,565 mi

DT: THE CONTACT STATED THE CRUISE CONTROL SWITCH ENGAGED AND THE VEHICLE STALLED. ALTHOUGH, THE VEHICLE STALLED THE ENGINE WAS EASILY RESTARTED. THE VEHICLE EXHIBITED NO FURTHER STALLING PROBLEMS UNTIL THE CRUISE CONTROL WAS ENGAGED. AFTERWARDS, THE VEHICLE STALLED AS PREVIOUSLY STATED. AFTER RES...

Jan 12, 2006 Vehicle Speed Control 41,565 mi

DT: THE CONTACT STATED THE CRUISE CONTROL SWITCH ENGAGED AND THE VEHICLE STALLED. ALTHOUGH, THE VEHICLE STALLED THE ENGINE WAS EASILY RESTARTED. THE VEHICLE EXHIBITED NO FURTHER STALLING PROBLEMS UNTIL THE CRUISE CONTROL WAS ENGAGED. AFTERWARDS, THE VEHICLE STALLED AS PREVIOUSLY STATED. AFTER RES...

Dec 15, 2005 Wheels 38,500 mi

CENTER CAP ON WHEEL FELL OFF; DEALER AND MANUFACTURER REFUSE TO HONOR NEW CAR WARRANTY. *JB

Dec 15, 2005 Wheels 38,500 mi

CENTER CAP ON WHEEL FELL OFF; DEALER AND MANUFACTURER REFUSE TO HONOR NEW CAR WARRANTY. *JB

Nov 30, 2005 Power Train

SEVERE LOSS OF POWER (TRANSMISSION HESITATION) DURING FULL-THROTTLE DOWNSHIFT. THIS COULD CAUSE AN ACCIDENT WHEN IMMEDIATE POWER IS NEEDED, SUCH AS ENTERING A HIGH-SPEED EXPRESSWAY. *JB

Nov 30, 2005 Power Train

SEVERE LOSS OF POWER (TRANSMISSION HESITATION) DURING FULL-THROTTLE DOWNSHIFT. THIS COULD CAUSE AN ACCIDENT WHEN IMMEDIATE POWER IS NEEDED, SUCH AS ENTERING A HIGH-SPEED EXPRESSWAY. *JB

Mar 12, 2004 Tires 17,640 mi

ORIGINAL DUNLOP TIRES ON2003, LEXUS LS, 430 WORE OUT AFTER17640 MILES. *AK

Mar 12, 2004 Tires 17,640 mi

ORIGINAL DUNLOP TIRES ON2003, LEXUS LS, 430 WORE OUT AFTER17640 MILES. *AK

Dec 2, 2003 Equipment

POOR RADIO RECEPTION ON MARK LEVINSON SOUND SYSTEM. *AK

Dec 2, 2003 Equipment

POOR RADIO RECEPTION ON MARK LEVINSON SOUND SYSTEM. *AK

Aug 1, 2003 Seat Belts

CONSUMER STATES 4 1/2 YEAR OLD CHILD UNLOCKED THE SEAT BELT WHILE GETTING OUT. THE SEAT BELT HAD TIGHTEN AROUND THE CHILD'S NECK, AND THE CONSUMER HAD TO CUT THE SEAT BELT TO GET THE CHILD OUT AS IT CUT OFF HIS BREATHING. *AK THERE WAS NO RELEASE BUTTON WHICH COULD ALLOW HIM TO ESCAPE ONCE THE ...

Aug 1, 2003 Seat Belts

CONSUMER STATES 4 1/2 YEAR OLD CHILD UNLOCKED THE SEAT BELT WHILE GETTING OUT. THE SEAT BELT HAD TIGHTEN AROUND THE CHILD'S NECK, AND THE CONSUMER HAD TO CUT THE SEAT BELT TO GET THE CHILD OUT AS IT CUT OFF HIS BREATHING. *AK THERE WAS NO RELEASE BUTTON WHICH COULD ALLOW HIM TO ESCAPE ONCE THE ...

Jul 30, 2003 Fuel System, Gasoline 6,900 mi

THE GAS TANK ON THE 2003 LEXUS LS430 CAN BE EASILY DAMAGED BY CARELESS PLACEMENT OF THE JACK AT THE REAR MOUNTING POINT. MY CAR WAS RECENTLY DAMAGED THIS WAY AT DORSCHEL LEXUS (ROCHESTER, NEW YORK, AND I AM CONCERNED THAT THERE ARE ANY NUMBER OF SUCH CARS ON THE ROAD. PARTLY CRUSHED GAS TANKS MAY NO...

Jul 30, 2003 Fuel System, Gasoline 6,900 mi

THE GAS TANK ON THE 2003 LEXUS LS430 CAN BE EASILY DAMAGED BY CARELESS PLACEMENT OF THE JACK AT THE REAR MOUNTING POINT. MY CAR WAS RECENTLY DAMAGED THIS WAY AT DORSCHEL LEXUS (ROCHESTER, NEW YORK, AND I AM CONCERNED THAT THERE ARE ANY NUMBER OF SUCH CARS ON THE ROAD. PARTLY CRUSHED GAS TANKS MAY NO...

Jul 3, 2003 Tires

IT IS ONLY 10 WEEKS SINCE THEY BOUGHT VEHICLE AND TWO TIRES HAD BLOWN UP WHILE DRIVING. DUNLOP SPORT 500 SIZE P225/55R17, DOT#95HMS. DEALER NOTIFIED, NOTHING THEY COULD DO. *AK

Jul 3, 2003 Tires

IT IS ONLY 10 WEEKS SINCE THEY BOUGHT VEHICLE AND TWO TIRES HAD BLOWN UP WHILE DRIVING. DUNLOP SPORT 500 SIZE P225/55R17, DOT#95HMS. DEALER NOTIFIED, NOTHING THEY COULD DO. *AK