18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints

Showing 18 of 18
Feb 24, 2023 78,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.

Feb 24, 2023 78,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.

Feb 24, 2023 78,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.

Feb 24, 2023 78,000 mi

The contact owns a 2007 Lexus LS460. The contact stated that the interior door panel rubber was detaching from the interior frame of the vehicle. The contact stated that touching the door panel interior covering with a finger caused the part to detach from their vehicle. The contact had taken the vehicle to the dealer who refused to repair the door panel. The vehicle had not been repaired. The contact was informed that the repair was not covered under the Customer Support Program: ZLZ regarding the Repair Coverage for the Dashboard (Instrument Panel) and/or Certain Interior Trim Panels. The approximate failure mileage was 78,000.

Mar 29, 2021 102,700 mi

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THERE WAS A GLARE REFLECTING OFF THE DASHBOARD WHILE DRIVING. THE CONTACT STATED WHILE DRIVING HER VISIBILITY AFFECTED BY THE GLARE. THE VEHICLE TO NALLEY LEXUS ROSWELL (980 MANSELL RD, ROSWELL, GA 30076, 770-284-8580) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,700.

Mar 29, 2021 102,700 mi

TL* THE CONTACT OWNS A 2007 LEXUS LS460. THE CONTACT STATED THAT THERE WAS A GLARE REFLECTING OFF THE DASHBOARD WHILE DRIVING. THE CONTACT STATED WHILE DRIVING HER VISIBILITY AFFECTED BY THE GLARE. THE VEHICLE TO NALLEY LEXUS ROSWELL (980 MANSELL RD, ROSWELL, GA 30076, 770-284-8580) HOWEVER, A DIAGNOSTIC TEST WAS NOT PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 102,700.

May 17, 2017

I HAVE FOUR DOORS PANEL PROBLEM , IT'S MELTED AND BY TOUCHING U CAN TAKE SOME PIECES OUT OF THE DOOR. AND ABS PROBLEM FOR THE SECOND TIME , NEED TO CHANGE ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT (HCU) I FOR THE ABS ONLY COST 3000$ AND FOR THE DOORS PANELS AROUND 6000$

May 17, 2017

I HAVE FOUR DOORS PANEL PROBLEM , IT'S MELTED AND BY TOUCHING U CAN TAKE SOME PIECES OUT OF THE DOOR. AND ABS PROBLEM FOR THE SECOND TIME , NEED TO CHANGE ABS CONTROL MODULE / HYDRAULIC CONTROL UNIT (HCU) I FOR THE ABS ONLY COST 3000$ AND FOR THE DOORS PANELS AROUND 6000$

May 12, 2016

2007 LEXUS LS 460. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD, INTERIOR DOOR PANELS CRACKING/ OR STICKY/ MELTING AS A RESULT OF HEAT OR HUMIDITY. CONSUMER STATES REPLACEMENT PARTS STILL NOT AVAILABLE FOR REPAIRS. *SMD THE CONSUMER STATED HE HAS BEEN RECEIVING LETTERS OVER THE PAST SIX YEARS REGARDING THE PROBLEM. *JB

May 12, 2016

2007 LEXUS LS 460. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD, INTERIOR DOOR PANELS CRACKING/ OR STICKY/ MELTING AS A RESULT OF HEAT OR HUMIDITY. CONSUMER STATES REPLACEMENT PARTS STILL NOT AVAILABLE FOR REPAIRS. *SMD THE CONSUMER STATED HE HAS BEEN RECEIVING LETTERS OVER THE PAST SIX YEARS REGARDING THE PROBLEM. *JB

Dec 12, 2014 72,000 mi

MY INTERIOR OF MY 2007 LEXUS LS460 APPEARS TO BE MELTING! I AM NOT SURE WHAT IS CAUSING THIS PROBLEM AS I USE A SUN SHADE... THE DASH AND DOOR PANELS ARE STICKYS AND GUMMY .... LEXUS TOLD ME THERE IS NOTHING THEY WILL DO ABOUT IT.... I CONSIDER THIS VERY UNACCEPTABLE FROM A $85K AUTOMOBILE! *TR

Dec 12, 2014 72,000 mi

MY INTERIOR OF MY 2007 LEXUS LS460 APPEARS TO BE MELTING! I AM NOT SURE WHAT IS CAUSING THIS PROBLEM AS I USE A SUN SHADE... THE DASH AND DOOR PANELS ARE STICKYS AND GUMMY .... LEXUS TOLD ME THERE IS NOTHING THEY WILL DO ABOUT IT.... I CONSIDER THIS VERY UNACCEPTABLE FROM A $85K AUTOMOBILE! *TR

Oct 16, 2014 58,000 mi

MY DASHBOARD IS STICKY AND DETERIORATING. VERY SHINY. GLARE IS DANGEROUS. SOME OTHER INTERIOR PARTS ARE VERY STICKY. *TR

Oct 16, 2014 58,000 mi

MY DASHBOARD IS STICKY AND DETERIORATING. VERY SHINY. GLARE IS DANGEROUS. SOME OTHER INTERIOR PARTS ARE VERY STICKY. *TR

Aug 30, 2014 20,000 mi

DASHBOARD AND PART OF DOORS (AT BOTTOM OF WINDOW) ARE VERY STICKY WHEN THE CAR IS IN THE SUN AND SOMETIMES REFLECTS SUNLIGHT INTO YOUR EYES. *TR

Aug 30, 2014 20,000 mi

DASHBOARD AND PART OF DOORS (AT BOTTOM OF WINDOW) ARE VERY STICKY WHEN THE CAR IS IN THE SUN AND SOMETIMES REFLECTS SUNLIGHT INTO YOUR EYES. *TR

Jul 28, 2014 52,000 mi

THE DASH BOARD SURFACE HAS BECOME GUMMY AND THE REFLECTION OF THE SHINY, GUMMY SURFACE ON THE WINDSHIELD VERY FREQUENTLY AFFECTS THE VISIBILITY AND IMPAIRS MY CAPACITY TO SEE SAFELY, SPECIALLY ON VERY SUNNY DAYS. THERE HAS NOT BEEN AN INCIDENT YET, BUT I WANTED TO REPORT THIS BECAUSE I AM AFRAID OF THE POTENTIAL DANGER OF AN ACCIDENT DUE TO IMPAIRED VISIBILITY. I BEGAN NOTICING THE DASHBOARD'S SURFACE DETERIORATION ABOUT TWO YEARS AGO, WHEN THE WARRANTY HAD ALREADY EXPIRED. *JS

Jul 28, 2014 52,000 mi

THE DASH BOARD SURFACE HAS BECOME GUMMY AND THE REFLECTION OF THE SHINY, GUMMY SURFACE ON THE WINDSHIELD VERY FREQUENTLY AFFECTS THE VISIBILITY AND IMPAIRS MY CAPACITY TO SEE SAFELY, SPECIALLY ON VERY SUNNY DAYS. THERE HAS NOT BEEN AN INCIDENT YET, BUT I WANTED TO REPORT THIS BECAUSE I AM AFRAID OF THE POTENTIAL DANGER OF AN ACCIDENT DUE TO IMPAIRED VISIBILITY. I BEGAN NOTICING THE DASHBOARD'S SURFACE DETERIORATION ABOUT TWO YEARS AGO, WHEN THE WARRANTY HAD ALREADY EXPIRED. *JS