18
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 18 of 18
Jun 18, 2019 132,000 mi

ALL FOUR INTERIOR DOOR TRIM PANELS, CENTER CONSOLE, AND DASH ON MY 2008 LEXUS LS460 ARE MELTING, CRACKING AND ADMITTING A FOUL ODOR CAUSING NAUSEA. TOYOTA ISSUED A WARRANTY ENHANCEMENT BULLETIN COVERED BY THE CUSTOMER SUPPORT PROGRAM ZE6 BUT ONLY INCLUDED THE 2007 LS460. HAVING DONE RESEARCH, OTHER OWNERS WITH THE SAME 2008 LS460 MODEL THROUGH THE 2014 LS460 MODELS ARE HAVING THE SAME ISSUE. TOYOTA IS REFUSING TO COVER THE REPAIRS AS "NOT ENOUGH COMPLAINTS HAVE BEEN FILED". MY VEHICLES IN USE DATE WAS SEPTEMBER 23, 2008. I WAS TOLD IN EARLY JUNE 2018 BY A LOCAL DEALERSHIP SERVICE EMPLOYEE MY CAR WOULD HAVE THE TRIM PANELS, CENTER CONSOLE AND DASH REPLACED BUT WHEN I CALLED LEXUS CARE I WAS TOLD IT WAS NOT INCLUDED AND WOULD NOT BE COVERED AS "NOT ENOUGH CLAIMS HAVE BEEN FILED FOR MY YEAR MODEL". SEEING AS HOW TOYOTA REPLACED THEM ON THE 2007 MODELS, THEY SHOULD BE REQUIRED TO ISSUE A RECALL FOR THE REMAINING YEAR MODELS THAT ARE HAVING THE SAME ISSUES.

Jun 18, 2019 132,000 mi

ALL FOUR INTERIOR DOOR TRIM PANELS, CENTER CONSOLE, AND DASH ON MY 2008 LEXUS LS460 ARE MELTING, CRACKING AND ADMITTING A FOUL ODOR CAUSING NAUSEA. TOYOTA ISSUED A WARRANTY ENHANCEMENT BULLETIN COVERED BY THE CUSTOMER SUPPORT PROGRAM ZE6 BUT ONLY INCLUDED THE 2007 LS460. HAVING DONE RESEARCH, OTHER OWNERS WITH THE SAME 2008 LS460 MODEL THROUGH THE 2014 LS460 MODELS ARE HAVING THE SAME ISSUE. TOYOTA IS REFUSING TO COVER THE REPAIRS AS "NOT ENOUGH COMPLAINTS HAVE BEEN FILED". MY VEHICLES IN USE DATE WAS SEPTEMBER 23, 2008. I WAS TOLD IN EARLY JUNE 2018 BY A LOCAL DEALERSHIP SERVICE EMPLOYEE MY CAR WOULD HAVE THE TRIM PANELS, CENTER CONSOLE AND DASH REPLACED BUT WHEN I CALLED LEXUS CARE I WAS TOLD IT WAS NOT INCLUDED AND WOULD NOT BE COVERED AS "NOT ENOUGH CLAIMS HAVE BEEN FILED FOR MY YEAR MODEL". SEEING AS HOW TOYOTA REPLACED THEM ON THE 2007 MODELS, THEY SHOULD BE REQUIRED TO ISSUE A RECALL FOR THE REMAINING YEAR MODELS THAT ARE HAVING THE SAME ISSUES.

Jun 12, 2019 150,000 mi

I PUT MY 2 YEAR OLD IN THE CAR SEAT, STRAPPED HER IN, PUT MY BAG (WITH THE KEY FOB) ON THE BACKSEAT AND AFTER VISUALLY CONFIRMING THAT THE DRIVERS DOOR IS UNLOCKED CLOSED THE BACK DOOR WITH MY CHILD INSIDE. IN THE TIME IT TOOK ME TO WALK AROUND THE CAR TO THE DRIVER'S SEAT ALL FOUR DOORS SOMEHOW LOCKED DOWN. WITH BOTH THE KEY FOB AND MY CHILD INSIDE THE CAR; IN THE MIDDLE OF THE SUMMER IN TEXAS. LEXUS IS SUPPOSED TO HAVE A SAFE LOCK FEATURE THAT PREVENTS THE CAR LOCKING WHILE KEYS ARE INSIDE BUT THIS CLEARLY FAILED. LUCKILY WE WERE PARKED IN A GARAGE AND MY HUSBAND WAS ABLE TO COME IN 20 MIN WITH THE SPARE KEY; OTHERWISE TIT WOULD HAVE BEEN MUCH WORSE.

Jun 12, 2019 150,000 mi

I PUT MY 2 YEAR OLD IN THE CAR SEAT, STRAPPED HER IN, PUT MY BAG (WITH THE KEY FOB) ON THE BACKSEAT AND AFTER VISUALLY CONFIRMING THAT THE DRIVERS DOOR IS UNLOCKED CLOSED THE BACK DOOR WITH MY CHILD INSIDE. IN THE TIME IT TOOK ME TO WALK AROUND THE CAR TO THE DRIVER'S SEAT ALL FOUR DOORS SOMEHOW LOCKED DOWN. WITH BOTH THE KEY FOB AND MY CHILD INSIDE THE CAR; IN THE MIDDLE OF THE SUMMER IN TEXAS. LEXUS IS SUPPOSED TO HAVE A SAFE LOCK FEATURE THAT PREVENTS THE CAR LOCKING WHILE KEYS ARE INSIDE BUT THIS CLEARLY FAILED. LUCKILY WE WERE PARKED IN A GARAGE AND MY HUSBAND WAS ABLE TO COME IN 20 MIN WITH THE SPARE KEY; OTHERWISE TIT WOULD HAVE BEEN MUCH WORSE.

Feb 7, 2019 76,832 mi

DEFECTIVE ACTUATOR AND PUMP.THIS IS A COMMON PROBLEM WITH MODELS RANGING BETWEEN 2007 AND 2013. THIS IS A PROBLEM KNOWN TO LEXUS AND THEY WERE TAKING CARE OF IT AS AND WHEN COMPLAINTS WERE MADE.THIS IS A SAFETY ISSUE AND BELIEVE THAT LEXUS SHOULD MAKE A RECALL AND REMEDY .

Feb 7, 2019 76,832 mi

DEFECTIVE ACTUATOR AND PUMP.THIS IS A COMMON PROBLEM WITH MODELS RANGING BETWEEN 2007 AND 2013. THIS IS A PROBLEM KNOWN TO LEXUS AND THEY WERE TAKING CARE OF IT AS AND WHEN COMPLAINTS WERE MADE.THIS IS A SAFETY ISSUE AND BELIEVE THAT LEXUS SHOULD MAKE A RECALL AND REMEDY .

Nov 25, 2017 36,000 mi

MY CAR HAS A STICKY DASHBOARD AND DOOR PANELS AS WELL AS THE BLACK BUTTON THAT OPENS THE TRUNK WHEN THE WEATHER IS HOT OR HUMID. ANYTHING THAT IS MADE OF THAT MATERIAL IS STICKY AND GETS THIS WEIRD BLACK STUFF EVERYWHERE. THE SHINY REFLECTIVE SURFACE THAT THE DASHBOARD IS A SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS. EVERY TIME I GET IN MY CAR I COUGH, SO I AM AFRAID THAT HARMFUL CHEMICALS MAY BE EMITTED. PLEASE HELP INVESTIGATE!

Nov 25, 2017 36,000 mi

MY CAR HAS A STICKY DASHBOARD AND DOOR PANELS AS WELL AS THE BLACK BUTTON THAT OPENS THE TRUNK WHEN THE WEATHER IS HOT OR HUMID. ANYTHING THAT IS MADE OF THAT MATERIAL IS STICKY AND GETS THIS WEIRD BLACK STUFF EVERYWHERE. THE SHINY REFLECTIVE SURFACE THAT THE DASHBOARD IS A SAFETY HAZARD FOR MYSELF AND OTHER DRIVERS. EVERY TIME I GET IN MY CAR I COUGH, SO I AM AFRAID THAT HARMFUL CHEMICALS MAY BE EMITTED. PLEASE HELP INVESTIGATE!

Aug 16, 2017 115,000 mi

CRACKED AND/OR STICKY/MELTING DASHBOARDS (INSTRUMENT PANELS) AND DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY

Aug 16, 2017 115,000 mi

CRACKED AND/OR STICKY/MELTING DASHBOARDS (INSTRUMENT PANELS) AND DOOR PANELS AS A RESULT OF HEAT OR HUMIDITY

Jul 16, 2017 25,000 mi

THIS AUTOMOBILE MANY INSIDE PLASTIC PANELS ARE MELTING LIQUEFYING AND WE ARE VERY CONCERNED THAT ARE RELEASING TOXIC FUMES. IT IS MY WIFE'S CAR AND SHE HAS A LOT OF COUGH THIS YEAR, CONTACTED LEXUS/TOYOTA AND THEY SAY ARE NOT TOXIC, BUT WE DO NOT BELIEVE THEM, PLEASE FIND CORRESPONDENCE FOR THE LAST SEVERAL MONTHS. WE ASK YOU IF YOU HAVE A LABORATORY WHERE THIS CAR CAN ANALYSE THE AIR INTERIOR, WE FOUND ONE BUT THEY WANT TO CHARGE $750 TO DO THE TEST. TOYOTA THE MANUFACTURER OF THIS LEXUS HAS NO CREDIBILITY WITH US, THEY USE PLASTIC COMPOUNDS IN PRODUCTION WITHOUT THE MINIMUM TESTING AND THIS IS THE END RESULT. PLEASE FIND ATTACHED OUR NOTES REGARDING THIS ISSUE.

Jul 16, 2017 25,000 mi

THIS AUTOMOBILE MANY INSIDE PLASTIC PANELS ARE MELTING LIQUEFYING AND WE ARE VERY CONCERNED THAT ARE RELEASING TOXIC FUMES. IT IS MY WIFE'S CAR AND SHE HAS A LOT OF COUGH THIS YEAR, CONTACTED LEXUS/TOYOTA AND THEY SAY ARE NOT TOXIC, BUT WE DO NOT BELIEVE THEM, PLEASE FIND CORRESPONDENCE FOR THE LAST SEVERAL MONTHS. WE ASK YOU IF YOU HAVE A LABORATORY WHERE THIS CAR CAN ANALYSE THE AIR INTERIOR, WE FOUND ONE BUT THEY WANT TO CHARGE $750 TO DO THE TEST. TOYOTA THE MANUFACTURER OF THIS LEXUS HAS NO CREDIBILITY WITH US, THEY USE PLASTIC COMPOUNDS IN PRODUCTION WITHOUT THE MINIMUM TESTING AND THIS IS THE END RESULT. PLEASE FIND ATTACHED OUR NOTES REGARDING THIS ISSUE.

Jun 21, 2017

ALL DOOR PANELS MELTING, INCLUDING GLOVE COMPARTMENT, DASH BOARD, CENTER CONSOLE CAUSED BY USE OF DEFECTIVE AND SUBSTANDARD MATERIAL. NAVIGATION SYSTEM DIED LEAVING NO ACCESS TO AIR CONDITION CONTROL, BLUE TOOTH, REAR CAMERA , HARD DRIVE, MAP AND OTHER FUNCTIONS.LEXUS REFUSED TO ACKNOWLEDGE CITING WARRANTY.

Jun 21, 2017

ALL DOOR PANELS MELTING, INCLUDING GLOVE COMPARTMENT, DASH BOARD, CENTER CONSOLE CAUSED BY USE OF DEFECTIVE AND SUBSTANDARD MATERIAL. NAVIGATION SYSTEM DIED LEAVING NO ACCESS TO AIR CONDITION CONTROL, BLUE TOOTH, REAR CAMERA , HARD DRIVE, MAP AND OTHER FUNCTIONS.LEXUS REFUSED TO ACKNOWLEDGE CITING WARRANTY.

Dec 17, 2015 88,000 mi

AFTER DROPPING THE KIDS OFF THIS MORNING WAS DRIVING HOME AND ALL OF THE SUDDEN I GET THE LIGHTS ON THE DASH WHICH ALARMEDME AS THERE WAS LOUD BEEPS TOO. THE FIRST WAS BRAKE MALFUNCTION, THEN CHECK VSC SYSTEM, THEN CHECK BRAKE SYSTEM. THE BRAKES GOT REAL SOFT AND THE CAR ACTED LIKE IT DIDNT WANT TO STOP

Dec 17, 2015 88,000 mi

AFTER DROPPING THE KIDS OFF THIS MORNING WAS DRIVING HOME AND ALL OF THE SUDDEN I GET THE LIGHTS ON THE DASH WHICH ALARMEDME AS THERE WAS LOUD BEEPS TOO. THE FIRST WAS BRAKE MALFUNCTION, THEN CHECK VSC SYSTEM, THEN CHECK BRAKE SYSTEM. THE BRAKES GOT REAL SOFT AND THE CAR ACTED LIKE IT DIDNT WANT TO STOP

Sep 2, 2014 16,050 mi

SUDDEN, LOUD, HIGH-PITCHED, REPETITIVE, CHIRPING NOISE WHILE MY WIFE WAS DRIVING ON A FREEWAY. SHE WAS FRIGHTENED AND FELT FORCED TO TAKE HER EYES OFF THE ROAD TO CHECK THE INSTRUMENT PANEL. SHE NEARLY STRUCK ANOTHER CAR. THE PROBLEM TURNED OUT TO BE DUE TO A FAILED RADIO AMPLIFIER. THE LOUD NOISE HAD PERSISTED EVEN WITH THE RADIO OFF. *TR

Sep 2, 2014 16,050 mi

SUDDEN, LOUD, HIGH-PITCHED, REPETITIVE, CHIRPING NOISE WHILE MY WIFE WAS DRIVING ON A FREEWAY. SHE WAS FRIGHTENED AND FELT FORCED TO TAKE HER EYES OFF THE ROAD TO CHECK THE INSTRUMENT PANEL. SHE NEARLY STRUCK ANOTHER CAR. THE PROBLEM TURNED OUT TO BE DUE TO A FAILED RADIO AMPLIFIER. THE LOUD NOISE HAD PERSISTED EVEN WITH THE RADIO OFF. *TR