16
Complaints
6
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Service Brakes Complaints

Showing 16 of 16
May 21, 2019

STARTED NOTICING "BURPING" NOISE WHEN I PRESSED ON BRAKES FROM ENGINE BAY, THEN LATER I NOTICED CONTINUOUS CLICKING SOUND COMING FROM FRONT PASSENGER ENGINE BAY AFTER I WOULD TURN OFF ENGINE COMPLETELY. AS LATER TIME WENT BY THE CLICKING SOUND WOULD GET LONGER AND CONSISTENT. I ALSO EXPERIENCED THAT THE VEHICLE WOULD "LUNGE" FORWARD WHEN I WOULD START THE ENGINE AND INITIALLY SHIFT THE VEHICLE INTO DRIVE POSITION AND HAVE TO PUMP THE BRAKE PEDAL TO COMPLETELY STOP. THATS WHEN UPON FURTHER RESEARCH ONLINE I FOUND A "WARRANTY ENHANCEMENT" FROM TOYOTA REGARDING BRAKE ACTUATOR BEING REPLACED. BUT TOYOTA PUT A 10-YEAR EXPIRATION ON THE WARRANTY SO MY VEHICLE DIDN'T QUALIFY BY 6 MONTHS! TOYOTA NEVER MADE AWARE OR REACHED OUT TO THEIR REGISTERED CLIENTS OF THIS DANGEROUS RECALL THAT IS $3,000.00 TO REPLACE. I WAS INFORMED THAT WHEN THE BRAKE ACTUATOR COMPLETELY GOES BAD THAT STOPPING THE CAR WILL BE ALMOST IMPOSSIBLE TO STOP FOR THE AVERAGE DRIVER AS THE BRAKE ACTUATOR APPLIES NEEDED BRAKE FLUID PRESSURE TO ALL FOUR BRAKE CALIPERS TO SLOW THE VEHICLE DOWN.

May 21, 2019

STARTED NOTICING "BURPING" NOISE WHEN I PRESSED ON BRAKES FROM ENGINE BAY, THEN LATER I NOTICED CONTINUOUS CLICKING SOUND COMING FROM FRONT PASSENGER ENGINE BAY AFTER I WOULD TURN OFF ENGINE COMPLETELY. AS LATER TIME WENT BY THE CLICKING SOUND WOULD GET LONGER AND CONSISTENT. I ALSO EXPERIENCED THAT THE VEHICLE WOULD "LUNGE" FORWARD WHEN I WOULD START THE ENGINE AND INITIALLY SHIFT THE VEHICLE INTO DRIVE POSITION AND HAVE TO PUMP THE BRAKE PEDAL TO COMPLETELY STOP. THATS WHEN UPON FURTHER RESEARCH ONLINE I FOUND A "WARRANTY ENHANCEMENT" FROM TOYOTA REGARDING BRAKE ACTUATOR BEING REPLACED. BUT TOYOTA PUT A 10-YEAR EXPIRATION ON THE WARRANTY SO MY VEHICLE DIDN'T QUALIFY BY 6 MONTHS! TOYOTA NEVER MADE AWARE OR REACHED OUT TO THEIR REGISTERED CLIENTS OF THIS DANGEROUS RECALL THAT IS $3,000.00 TO REPLACE. I WAS INFORMED THAT WHEN THE BRAKE ACTUATOR COMPLETELY GOES BAD THAT STOPPING THE CAR WILL BE ALMOST IMPOSSIBLE TO STOP FOR THE AVERAGE DRIVER AS THE BRAKE ACTUATOR APPLIES NEEDED BRAKE FLUID PRESSURE TO ALL FOUR BRAKE CALIPERS TO SLOW THE VEHICLE DOWN.

Apr 18, 2019 111,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT FELT AN ABNORMAL VIBRATION IN THE BRAKE PEDAL. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND ADDITIONAL DISTANCE WAS NEEDED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RICK HENDRICK TOYOTA SANDY SPRINGS (LOCATED AT 6475 ROSWELL RD, ATLANTA, GA 30328, (404) 476-3921) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY EXTENSION FOR THE ABS, BUT IT EXPIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Apr 18, 2019 111,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT FELT AN ABNORMAL VIBRATION IN THE BRAKE PEDAL. THE CONTACT STATED THAT THE ABS WARNING INDICATOR ILLUMINATED AND ADDITIONAL DISTANCE WAS NEEDED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO RICK HENDRICK TOYOTA SANDY SPRINGS (LOCATED AT 6475 ROSWELL RD, ATLANTA, GA 30328, (404) 476-3921) WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS INFORMED THAT THERE WAS A WARRANTY EXTENSION FOR THE ABS, BUT IT EXPIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

Oct 3, 2018 78,068 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE ABS, BRAKE SYSTEM, AND SLIP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARMAX (3100 SPUR 482, IRVING, TX 75062, (972) 721-0500) WHERE THE CONTACT WAS INFORMED TO IGNORE THE FAILURE AND TO BRING THE VEHICLE BACK IN IF THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,068.

Oct 3, 2018 78,068 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING 60 MPH, THE VEHICLE STALLED AND THE ABS, BRAKE SYSTEM, AND SLIP WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO CARMAX (3100 SPUR 482, IRVING, TX 75062, (972) 721-0500) WHERE THE CONTACT WAS INFORMED TO IGNORE THE FAILURE AND TO BRING THE VEHICLE BACK IN IF THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 78,068.

Mar 31, 2018 Crash 87,000 mi

MY VEHICLE WAS IN MOTION AND FAILED TO PROPERLY BREAK WHICH THEREFORE ENDED HITTING AN OLDER MODEL BMW AT APPROX 45MPH. THE AIRBAGS INFLATED SENDING SOME TYPE OF METAL SHARDS TO MY RIGHT LOWER ABDOMEN THAT RESULTED IN MASSIVE BLEEDING. *TT *JS

Mar 31, 2018 Crash 87,000 mi

MY VEHICLE WAS IN MOTION AND FAILED TO PROPERLY BREAK WHICH THEREFORE ENDED HITTING AN OLDER MODEL BMW AT APPROX 45MPH. THE AIRBAGS INFLATED SENDING SOME TYPE OF METAL SHARDS TO MY RIGHT LOWER ABDOMEN THAT RESULTED IN MASSIVE BLEEDING. *TT *JS

Feb 6, 2018 239,995 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400 HYBRID. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO FULLY DEPRESS. ADDITIONALLY, THERE WAS AN ABNORMAL POPPING NOISE. ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,995.

Feb 6, 2018 239,995 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400 HYBRID. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS APPLIED, BUT FAILED TO FULLY DEPRESS. ADDITIONALLY, THERE WAS AN ABNORMAL POPPING NOISE. ALL THE WARNING INDICATORS ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE IT WAS DIAGNOSED THAT THE BRAKE ACTUATOR NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 239,995.

Feb 9, 2016 Crash 56,000 mi

WHILE ATTEMPTING TO BACK INTO A PARKING SPACE, ACCELERATOR STUCK IN DOWN POSITION, BRAKES LOCKED UP, ENGINE ACCELERATED TO VERY FAST RATE, STEERING WOULD NOT RESPOND RESULTING IN MY CAR SLAMMING INTO FRONT END OF CAR PARKED BEHIND ME AT A HIGH RATE OF SPEED. MY CAR THEN ACCELERATED FORWARD CONTINUING AT A VERY HIGH RATE OF SPEED ACROSS PARKING LOT AND HITTING ANOTHER CAR BROADSIDE WHICH FINALLY STOPPED MY CAR. MY CAR WAS A TOTAL LOSS AS DEEMED BY MY INSURANCE COMPANY.

Feb 9, 2016 Crash 56,000 mi

WHILE ATTEMPTING TO BACK INTO A PARKING SPACE, ACCELERATOR STUCK IN DOWN POSITION, BRAKES LOCKED UP, ENGINE ACCELERATED TO VERY FAST RATE, STEERING WOULD NOT RESPOND RESULTING IN MY CAR SLAMMING INTO FRONT END OF CAR PARKED BEHIND ME AT A HIGH RATE OF SPEED. MY CAR THEN ACCELERATED FORWARD CONTINUING AT A VERY HIGH RATE OF SPEED ACROSS PARKING LOT AND HITTING ANOTHER CAR BROADSIDE WHICH FINALLY STOPPED MY CAR. MY CAR WAS A TOTAL LOSS AS DEEMED BY MY INSURANCE COMPANY.

Aug 19, 2015 Crash 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Aug 19, 2015 Crash 80,000 mi

TL* THE CONTACT OWNS A 2008 LEXUS RX400H. WHILE DRIVING AT APPROXIMATELY 5 MPH AND ATTEMPTING TO PARK, THE BRAKE PEDAL WAS DEPRESSED BUT THE BRAKES FAILED TO RESPOND. AS A RESULT, THE VEHICLE DROVE OVER A CURB AND CRASHED INTO TREES AND BUSHES. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Aug 18, 2012 49,246 mi

I RECENTLY PURCHASED (07/17/12) A 2008 USED RX400H, I QUICKLY NOTICED THAT WHILE BRAKING IF THE ROAD HAS ANY BUMPS OR UNEVENNESS THE VEHICLE SURGES FORWARD DURING THE BRAKING PROCESS AND THEN RESUMES BRAKING AFTER THE SURGE. THIS HAPPENS CONSISTENTLY WHEN THERE ARE ANY BUMPS IN THE PAVEMENT. THIS IS VERY FRIGHTENING AS IT COULD EASILY CAUSE AN ACCIDENT SINCE THE BRAKING IS INTERRUPTED AND THE CAR ACTUALLY ACCELERATES WHEN IT SHOULD BE SLOWING DOWN! I HAVEN'T DRIVEN IT IN THE WINTER YET BUT I AM ALREADY CONCERNED AND UPSET THAT THIS CAR THAT I PURCHASED BECAUSE OF THE HIGH SAFETY RATINGS ON THE NHTSA SITE NOW TURNS OUT TO BE POTENTIALLY VERY UNSAFE. *TR

Aug 18, 2012 49,246 mi

I RECENTLY PURCHASED (07/17/12) A 2008 USED RX400H, I QUICKLY NOTICED THAT WHILE BRAKING IF THE ROAD HAS ANY BUMPS OR UNEVENNESS THE VEHICLE SURGES FORWARD DURING THE BRAKING PROCESS AND THEN RESUMES BRAKING AFTER THE SURGE. THIS HAPPENS CONSISTENTLY WHEN THERE ARE ANY BUMPS IN THE PAVEMENT. THIS IS VERY FRIGHTENING AS IT COULD EASILY CAUSE AN ACCIDENT SINCE THE BRAKING IS INTERRUPTED AND THE CAR ACTUALLY ACCELERATES WHEN IT SHOULD BE SLOWING DOWN! I HAVEN'T DRIVEN IT IN THE WINTER YET BUT I AM ALREADY CONCERNED AND UPSET THAT THIS CAR THAT I PURCHASED BECAUSE OF THE HIGH SAFETY RATINGS ON THE NHTSA SITE NOW TURNS OUT TO BE POTENTIALLY VERY UNSAFE. *TR