This Problem Across All Years
Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964.50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.
Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964.50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.
MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.
MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.
I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED. THIS HAS BEEN A PROBLEM FOR A FEW YEARS NOW BUT LATELY IT HAS GOTTEN MUCH WORSE IN THE AREA OF THE AIRBAG. LEXUS ACKNOWLEDGES THE PROBLEM BUT THEY SAY IT COULD BE SEVERAL MORE MONTHS OR EVEN YEARS BEFORE THEY HAVE ENOUGH REPLACEMENT DASHBOARDS. I BELIEVE MY DASHBOARD IS MORE OF A SAFETY ISSUE THAN JUST COSMETIC. UNABLE TO ATTACH PHOTOS BUT COULD EMAIL THEM TO YOU IF AN EMAIL ADDRESS IS PROVIDED. *TR
I HAVE A SEVERELY CRACKED DASHBOARD AND A LOT OF THE VERY DEEP CRACKS ARE OVER WHERE THE PASSENGER AIRBAG IS LOCATED. THIS HAS BEEN A PROBLEM FOR A FEW YEARS NOW BUT LATELY IT HAS GOTTEN MUCH WORSE IN THE AREA OF THE AIRBAG. LEXUS ACKNOWLEDGES THE PROBLEM BUT THEY SAY IT COULD BE SEVERAL MORE MONTHS OR EVEN YEARS BEFORE THEY HAVE ENOUGH REPLACEMENT DASHBOARDS. I BELIEVE MY DASHBOARD IS MORE OF A SAFETY ISSUE THAN JUST COSMETIC. UNABLE TO ATTACH PHOTOS BUT COULD EMAIL THEM TO YOU IF AN EMAIL ADDRESS IS PROVIDED. *TR
UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED; RADIO STOPPED WORKING. *TR
UNKNOWN DATE AND TIME. VEHICLE MADE ALARM NOISE, TURNED VEHICLE OFF. SAFETY BAG LIGHT CAME ON AND DASHBOARD CRACKED; RADIO STOPPED WORKING. *TR
THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED SEVERAL LONG VERTICAL CRACKS. THE DASH SIMPLY CRACKED ON ITS OWN. THE CAR HAS ALWAYS BEEN GARAGED AND HAS NEVER BEEN IN ANY ACCIDENT THE CRACKS ARE LARGE ENOUGH THAT WE ARE AFRAID THAT THE AIRBAGS MAY NOT PROPERLY DEPLOY IN AN EMERGENCY. THE DASHBOARD CRACKS ARE IDENTICAL TO MANY SIMILAR POSTINGS ON THE INTERNET. LEXUS CLAIMS THEY ARE "DEDICATED TO PROVIDING VEHICLES OF OUTSTANDING QUALITY AND VALUE." , IN THIS CASE THEY HAVE, ONCE AGAIN, STUCK THEIR HEAD IN THE SAND!! *TR
THE PASSENGER SIDE OF THE DASHBOARD HAS DEVELOPED SEVERAL LONG VERTICAL CRACKS. THE DASH SIMPLY CRACKED ON ITS OWN. THE CAR HAS ALWAYS BEEN GARAGED AND HAS NEVER BEEN IN ANY ACCIDENT THE CRACKS ARE LARGE ENOUGH THAT WE ARE AFRAID THAT THE AIRBAGS MAY NOT PROPERLY DEPLOY IN AN EMERGENCY. THE DASHBOARD CRACKS ARE IDENTICAL TO MANY SIMILAR POSTINGS ON THE INTERNET. LEXUS CLAIMS THEY ARE "DEDICATED TO PROVIDING VEHICLES OF OUTSTANDING QUALITY AND VALUE." , IN THIS CASE THEY HAVE, ONCE AGAIN, STUCK THEIR HEAD IN THE SAND!! *TR
THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR
THE DASHBOARD IS CRACKING AROUND THE PASSENGER SIDE AIRBAG. THE AIRBAG WAS DESIGNED WITH A CERTAIN AMOUNT OF RESISTANCE FROM THE DASHBOARD. MAJOR CONCERN WITH AIRBAG DEPLOYMENT SPEED WITH LESS RESISTANCE FROM DASHBOARD. ALSO CONCERN ABOUT FRAGMENTATION OF DASHBOARD DURING DEPLOYMENT. *TR