14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Unknown Or Other Complaints

Showing 14 of 14
Dec 2, 2025

Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964.50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.

Dec 2, 2025

Dashboard crack in 2024, that started on passenger side near air vent, expanded recently causing the "passenger air bag off" alert to light up and stay on continually. If I were to have a passenger at the time of an accident, the air bag might not deploy, which would be a safety issue. This could possibly lead to a liability issue, so I have not had any passengers but that isn't sustainable, so I contacted the dealer. I was told that the previous recall for cracked dashboards ended in 2017 and that it was cosmetic only, not safety related, but that the part was available for $964.50, not including labor, tax, etc. I feel that a safety related recall should be issued, the previously known dash cracking problem didn't end when their recall did, the fact that my vehicle is primarily garaged preserved the interior integrity, I don't believe I should be penalized for my dash not cracking 8 years earlier. Thank you for your consideration.

Jul 10, 2021

I PURCHASED THE VEHICLE ON 17TH OF JUNE 2021. I NOTICED THE DASHBOARD IS CRACKED REALLY BAD. I DID RESEARCH ON THE LEXUS DASHBOARDS AND FOUND PREVIOUS RECALLS ON THE LEXUS DASHBAORDS INCLUDING THE 2004 RX330 MODELS. HOW CAN I GET THIS FIXED IF THE RECALL IS NOT LISTED FOR THE VIN NUMBER ON MY VEGICLE?

Jul 10, 2021

I PURCHASED THE VEHICLE ON 17TH OF JUNE 2021. I NOTICED THE DASHBOARD IS CRACKED REALLY BAD. I DID RESEARCH ON THE LEXUS DASHBOARDS AND FOUND PREVIOUS RECALLS ON THE LEXUS DASHBAORDS INCLUDING THE 2004 RX330 MODELS. HOW CAN I GET THIS FIXED IF THE RECALL IS NOT LISTED FOR THE VIN NUMBER ON MY VEGICLE?

May 5, 2021 103,000 mi

DASHBOARD CRACKING EVEN THOUGH WINDSHIELD SCREEN USED WHEN NOT IN GARAGE. VEHICLE KEPT IN HOME GARAGE AS WELL AS GARAGE AT HOSPITAL WHILE I WORKED.

May 5, 2021 103,000 mi

DASHBOARD CRACKING EVEN THOUGH WINDSHIELD SCREEN USED WHEN NOT IN GARAGE. VEHICLE KEPT IN HOME GARAGE AS WELL AS GARAGE AT HOSPITAL WHILE I WORKED.

Aug 21, 2019 140,000 mi

MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.

Aug 21, 2019 140,000 mi

MELTING/CRACKED DASHBOARD PASSENGER SIDE - SMELLS OF CHEMICALS - DOES THIS AFFECT PASSENGER AIRBAG DEPLOYMENT? I HAVE OWNED THIS VEHICLE FOR 4 YEARS AND WAS NEVER NOTIFIED OF ANY PROGRAMS - DASH FIRST STARTED MELTING/CRACKING ABOUT 6-8 MONTHS AGO LONG AFTER THEIR CONSUMER ENHANCEMENT PROGRAM WENT AWAY.

Jul 31, 2019 204,000 mi

SUNROOF GLASS SPONTANEOUSLY BROKE WHILE DRIVING ON A CITY STREET, APPROXIMATELY 40 MPH, IN A STRAIGHT LINE, ON SMOOTH PAVEMENT.

Jul 31, 2019 204,000 mi

SUNROOF GLASS SPONTANEOUSLY BROKE WHILE DRIVING ON A CITY STREET, APPROXIMATELY 40 MPH, IN A STRAIGHT LINE, ON SMOOTH PAVEMENT.

Sep 7, 2016 64,000 mi

THE LEXUS RX 330 IS ON RECALL BY LEXUS BECAUSE THE DASH HAS DEVELOPED CRACKS,I HAVE BEEN WAITING 2 YEARS FOR A REPLACEMENT AND WAS TOLD BY LEXUS OF ORLANDO I AM NUMBER 1024 ON THEIR LIST FRO REPLACEMENT. BY THE TIME THEY GET TO ME ACCORDING TO MY CALCULATIONS THE YEAR WILL BE 2095 AT THE PACE THAT THEY ARE REPLACING THE DASHES. ALSO LEXUS HAS A PROBLEM WITH THEIR BRAKE LIGHT SWITCHES,ALL OF THEM SEEM TO DEVELOP A PROBLEM WHERE THE VSC,BRAKES AND ABS LIGHTS ALL COME ON AT THE SAME TIME. THIS PROBLEM HAS HAPPENED TO ALL THREE LEXUS' THAT I HAVE OWNED. THEY ARE AWARE OF THE PROBLEM BECAUSE RIGHT NEXT TO THE SHIFTER IS A SMALL COVER TO BYPASS THE HARD SHIFTER.

Sep 7, 2016 64,000 mi

THE LEXUS RX 330 IS ON RECALL BY LEXUS BECAUSE THE DASH HAS DEVELOPED CRACKS,I HAVE BEEN WAITING 2 YEARS FOR A REPLACEMENT AND WAS TOLD BY LEXUS OF ORLANDO I AM NUMBER 1024 ON THEIR LIST FRO REPLACEMENT. BY THE TIME THEY GET TO ME ACCORDING TO MY CALCULATIONS THE YEAR WILL BE 2095 AT THE PACE THAT THEY ARE REPLACING THE DASHES. ALSO LEXUS HAS A PROBLEM WITH THEIR BRAKE LIGHT SWITCHES,ALL OF THEM SEEM TO DEVELOP A PROBLEM WHERE THE VSC,BRAKES AND ABS LIGHTS ALL COME ON AT THE SAME TIME. THIS PROBLEM HAS HAPPENED TO ALL THREE LEXUS' THAT I HAVE OWNED. THEY ARE AWARE OF THE PROBLEM BECAUSE RIGHT NEXT TO THE SHIFTER IS A SMALL COVER TO BYPASS THE HARD SHIFTER.

Jul 7, 2014

THE DASHBOARD BEGAN TO MELT. LITERALLY. I TRIED TO WIPE IT OFF AND THE TOWEL MELTED INTO THE DASHBOARD THE DEALERSHIP BLAMED IT ON ARMOR-ALL. THE CAR WAS ABOUT 7 Y/O AT THE TIME. I AM THE SECOND OWNER. I DID NOT RESEARCH THIS UNTIL I SAW A PROGRAM THAT SUGGESTED THE AIRBAGS MAY BE AFFECTED. THANK YOU. *JS

Jul 7, 2014

THE DASHBOARD BEGAN TO MELT. LITERALLY. I TRIED TO WIPE IT OFF AND THE TOWEL MELTED INTO THE DASHBOARD THE DEALERSHIP BLAMED IT ON ARMOR-ALL. THE CAR WAS ABOUT 7 Y/O AT THE TIME. I AM THE SECOND OWNER. I DID NOT RESEARCH THIS UNTIL I SAW A PROGRAM THAT SUGGESTED THE AIRBAGS MAY BE AFFECTED. THANK YOU. *JS