2007 LEXUS RX Structure Problems

10 complaints about Structure

10
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Structure Complaints (10)

Jan 2, 2025

I saw on the internet while I was looking for new mats this year my Lexus RX 350, 2007, vin [XXX] was recalled for the dashboard until May 2017. During 2013 through 2018; my husband left me for my friend; both my sons were shot in different cities; one in Nashville, and one in Denver Colorado. The one in Nashville, was shot 10 times by his roommate who forgot he had a roommate. Fortunately, he turned around so his laptop in his backpack got the bullet which would have killed him. He was left with a dominant disabled arm. He had just come back from Las Vegas working with Jason Aldean as a cameraman and saw the bloody massacre from the shooters. My oldest lives in Denver. He was shot and killed by the police on a domestic call. They overreacted. My ex-husband would not let me come to the funeral or visit the son in Nashville when he was hurt. I was not able to focus on anything else during that time. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I am [XXX] and [XXX]. I’m still driving my Lexus 2007 and plan to the rest of my life. I didn’t see the mail about the recall of my dashboard, nor anything else for several years. I only have about 94,000 miles on it. Most of my friends want to drive in my car instead of their new ones. When I saw the recall on the Internet this year, I called and requested a reprieve. I was turned down. I wrote a letter to Lexus. Again I was turned down. I plead with you to extend the time and allow me to replace my dashboard on the recall. Thank you for listening, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Sep 21, 2023

The cable holding the spare tire up underneath the car snapped while I was at a stop light, resulting in my tire and it's cover falling onto the road

Jun 12, 2020

I OWN A 2007 RX350 AND THE DASHBOARD IS STICKY, GUMMY, SHINY AND MELTING EMITTING ODOR -- HEALTH HAZARD. THE SHININESS REFLECTS WHILE DRIVING LOCALLY AND/OR HIGHWAY, AND AFFECTS VISIBILITY. APPARENTLY, LEXUS IS AWARE OF THESE ISSUES AND TOOKS STEPS TO RECTIFIES THESE ISSUES; HOWEVER, I HAD MENTIONED THESE ISSUES BACK IN 2016 TO MY DEALERSHIP WHOM DIDN'T ADDRESS IT AS A DEFECT HENCE WHY I DIDN'T THINK IT WAS A DEFECT UNTIL NOW SINCE MY DASHBOARD RECENTLY STARTED CRACKING. APPARENTLY, THERE HAS BEEN CLASS ACTION LAWSUIT FOR THIS ISSUE, BUT DIDN'T REALIZE THESE WERE DEFECTS UNTIL I CONTACTED LEXUS REGARDING THIS MATTER -- UNFORTUNATELY FOR ME, THEY'RE NOT HONORING FIXING THESE ISSUES BECAUSE IT'S OUTSIDE THE WARRANTY. THIS IS NOT A WARRANTY ISSUE NOR IS IT COMESTIC; IT'S A DEFECT. *TR

Dec 14, 2015

THE LIFTGATE ON OUR 2007 LEXUS RX350 HAS A VERY HAZARDOUS SAFETY ISSUE. WHEN PUSHING THE AUTO LIFTGATE BUTTON IN THE CAR TO OPEN THE LIFTGATE IT OPENS FOR A COUPLE OF SECONDS BUT THEN WITHOUT WARNING WILL START TO SHUT ON ITS OWN. THERE IS NO SAFETY FEATURE THAT KEEPS IF FROM CLOSING EVEN IF YOU ARE STANDING THERE EMPTYING GROCERIES, ETC. BOTH MY SON AND I ALMOST GOT OUR HEADS CRUSHED BY THE LIFTGATE COMING DOWN ON US. THE CAR IS STATIONARY WHEN THIS HAPPENS. IT DOES NOT HAPPEN IF THE LIFTGATE IS OPENED MANUALLY. WE FEEL THAT THIS IS A HUGE SAFTETY CONCERN FOR ANYONE WHO DOES NOT KNOW TO MOVE AWAY BECAUSE THE LIFTGATE WILL COME RIGHT DOWN ON YOUR HEAD.

Mileage: 92,000

Nov 14, 2014

THE REAR LIFT GATE HANDLE IS MELTED AND GOOEY. WHEN I TOUCH IT TO OPEN THE REAR DOOR, I GET THIS GOOEY TAR-LIKE SUBSTANCE ON MY FINGERS. MY DEALER TOLD ME IT REQUIRES A COMPLETE REPLACEMENT OF THE DOOR'S ELECTRICAL COMPONENTS TO FIX. SEEMS UNUSUAL THAT THIS IS ELECTRICAL, BUT IF IT IS, THEN SOMETHING IS GENERATING AN UNUSUAL AMOUNT OF HEAT TO MELT THE RUBBER COVER. MY CAR IS BLACK, BUT IT IS STORED IN A GARAGE...AND THE HANDLE IS COVERED AND OUT OF THE SUN. *TR

Mileage: 35,000

Nov 3, 2014

THERE IS MELTED PLASTIC IN THE REAR BOOT DOOR WHICH PREVENTS THE REAR DOOR FROM OPENING AUTOMATICALLY. I HAVE TO WALK TO THE BACK OF THE CAR TO MANUALLY OPEN THE REAR DOOR. OPENING FROM THE REMOTE OR FROM THE BUTTON ON THE INSIDE OF THE CAR DOES NOT WORK. THE DOOR STICKS TO THE BODY AND HAS TO BE FORCED OPEN. *TR

Mileage: 50,000

Sep 6, 2014

DASHBOARD IS MELTING AND HAS NUMEROUS CRACKS. DASHBOARD IS STICKY TO TOUCH AND CAUSING GLARE ON FRONT WINDSHIELD, CAUSING REDUCED VISIBILITY. CRACKS ARE AROUND PASSENGER AIRBAG AND IS UNSAFE AS A POSSIBLE EXPLOSION OF AIRBAG MAY OCCUR OR AIRBAG MAY NOT DEPLOY DURING IMPACT (WHEN NEEDED TO DEPLOY). ADDITIONAL CRACKS AROUND IGNITION AND INSTRUMENT PANEL, AGAIN UNSAFE CONDITION. DOOR PANELS ARE MELTING AND CRACKING. INSIDE DOOR PANEL, MATERIAL AROUND WINDOW IS NOW MELTING CAUSING THE PLASTIC TO REMAIN ON WINDOWS AFTER THEY ARE LOWERED AND RAISED. AGAIN, UNSAFE CONDITION, AS VISIBILITY IS REDUCED WHEN TRYING TO SEE OUT WINDOWS. *TR

Mileage: 88,117

Jul 29, 2014

THE DASHBOARD PRESENTS MULTIPLE CRACKS WITH NO APPARENT REASON. *JS

Mileage: 92,000

Jun 14, 2014

THE EXTERIOR LIFT GATE BUTTON HAS BECOME A BLACK STICKY GOOEY MESS. IT IS CONCERNING THAT AN ELECTRICAL ISSUE COULD BE MELTING THE BLACK RUBBER BUTTON. FOUND MANY OTHER CASES OF THIS WITH LEXUS AND TOYOTA SIENNA'S ONLINE. HAS SOMETHING BEEN DONE ABOUT THIS OCCURRENCE? *JS

Mileage: 80,000

Apr 21, 2014

THE DASHBOARD HAS CRACKS, IT BECOMES STICKY TO THE TOUCH AND THEN CRACKS APPEARS. THOUGHT THIS WAS A PROBLEM WITH JUST MY CAR BUT AFTER SEARCHING ON THE INTERNET I LEARNED THAT THIS IS A PROBLEM WITH THE DASHBOARD ON THE LEXUS CAR. IT ODD THAT IT STARTED CRACKING ABOVE THE AREA HERE THE AIRBAG IS, AT FIRST JUST ONE CRACK THEN MONTHS LATER MULTIPLE CRACKS TO THE POINT THEY HAVE JOINED TOGETHER AND NOW PIECES OF THE DASH IS FALLING OFF. THIS CAR IS GARAGE KEPT, NEVER LEFT OUTSIDE IN THE SUN FOR ANY LENGTH OF TIME, SO SUN EXPOSURE IS NOT AN ISSUE. *TR

Mileage: 62,000