24
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Unknown Or Other Complaints

Showing 20 of 24
Jun 14, 2019 Fire 162,500 mi

DROVE 2007 RX350 APPROXIMATELY 15 MINUTES AND RETURNED TO RESIDENCE. 3 MINUTES LATER, WALKED OUTSIDE AND CAR WAS SMOKING FROM ENGINE AREA. WITHIN A MATTER OF 60-90 SECONDS THE CAR WAS COMPLETELY ENGULFED IN FLAMES AND FIRE DEPARTMENT IMMEDIATELY CALLED. FD ARRIVED 21 MINUTES LATER AND CAR WAS STILL FULLY IN FLAMES. ONCE FD EXTINGUISHED FLAMES, CAR WAS A TOTAL LOSS.

Jun 14, 2019 Fire 162,500 mi

DROVE 2007 RX350 APPROXIMATELY 15 MINUTES AND RETURNED TO RESIDENCE. 3 MINUTES LATER, WALKED OUTSIDE AND CAR WAS SMOKING FROM ENGINE AREA. WITHIN A MATTER OF 60-90 SECONDS THE CAR WAS COMPLETELY ENGULFED IN FLAMES AND FIRE DEPARTMENT IMMEDIATELY CALLED. FD ARRIVED 21 MINUTES LATER AND CAR WAS STILL FULLY IN FLAMES. ONCE FD EXTINGUISHED FLAMES, CAR WAS A TOTAL LOSS.

Apr 21, 2019

MY DASH IS IN REALLY BAD SHARPE

Apr 21, 2019

MY DASH IS IN REALLY BAD SHARPE

Mar 28, 2019

THE DASH STARTED CRACKING AND NOT FROM ABUSE. IT IS PARKED IN A COVERED GARAGE WHEN NOT IN USE. I'VE READ THE SAME COMPLAINTS. IT IS A MANUFACTURE DEFECT AND I'M AFRAID IT WILL AFFECT THE AIR BAG DEPLOYMENTS. THE MANUFACTURE SHOULD TAKE CARE OF THIS AND REPLACE THE DASH BOARD.

Mar 28, 2019

THE DASH STARTED CRACKING AND NOT FROM ABUSE. IT IS PARKED IN A COVERED GARAGE WHEN NOT IN USE. I'VE READ THE SAME COMPLAINTS. IT IS A MANUFACTURE DEFECT AND I'M AFRAID IT WILL AFFECT THE AIR BAG DEPLOYMENTS. THE MANUFACTURE SHOULD TAKE CARE OF THIS AND REPLACE THE DASH BOARD.

Oct 29, 2018 129,000 mi

WHILE DRIVING ON THE INTERSTATE I NOTICED SOMETHING ON THE BACK WINDSHEILD, UPON STOPPING AT THE VET TO PICK UP MY DOG, THERE WAS OIL ALL OVER THE BACK WINDSHEILD. THE RUBBER OIL HOSE HAD DEVELOPED A LEAK AND WITHIN 5 MILES I HAD LOST ALL OIL IN MY VEHICLE. WHICH HAS RESULTED IN HAVING THE VEHICLE TOWED IN FOR REPAIRS TO REPLACE THE HOSES WITH THE NEWLY DESIGNED HOSES. APPARENTLY THIS IS AN ONGOING PROBLEM WITH THIS MODEL LEXUS...

Oct 29, 2018 129,000 mi

WHILE DRIVING ON THE INTERSTATE I NOTICED SOMETHING ON THE BACK WINDSHEILD, UPON STOPPING AT THE VET TO PICK UP MY DOG, THERE WAS OIL ALL OVER THE BACK WINDSHEILD. THE RUBBER OIL HOSE HAD DEVELOPED A LEAK AND WITHIN 5 MILES I HAD LOST ALL OIL IN MY VEHICLE. WHICH HAS RESULTED IN HAVING THE VEHICLE TOWED IN FOR REPAIRS TO REPLACE THE HOSES WITH THE NEWLY DESIGNED HOSES. APPARENTLY THIS IS AN ONGOING PROBLEM WITH THIS MODEL LEXUS...

Mar 31, 2017

RECALL OF SE UNITED STATES ON DASHBOARD FOR LEXUS RX350. LETTER PROMISED FIXING IT 2 1/2 YEARS AGO. TOOK 100 MILES TO DEALERSHIP THEY DETERMINED IT WAS CRACKING AND FALLING OFF DUE TO YOUR RECALL. WAITING ON DASH TO COME IN. 2 1/2 YEARS RIDICULOUS!!!!

Mar 31, 2017

RECALL OF SE UNITED STATES ON DASHBOARD FOR LEXUS RX350. LETTER PROMISED FIXING IT 2 1/2 YEARS AGO. TOOK 100 MILES TO DEALERSHIP THEY DETERMINED IT WAS CRACKING AND FALLING OFF DUE TO YOUR RECALL. WAITING ON DASH TO COME IN. 2 1/2 YEARS RIDICULOUS!!!!

May 23, 2016

MELTING OF THE RUBBER HANDLE OF THE REAR LIFT DOOR. THE HANDLE IS EXTREMELY STICKY LIKE TAR WHICH TRANSFERS TO YOUR HAND WHEN YOU OPEN THE DOOR BY HAND. UNKNOWN IF THIS IS DUE TO ELECTRICAL PROBLEM WITH THE HANDLE OR HOT WEATHER. NOTICED THIS SEVERAL YEARS AGO WHILE TRAVELING AND FOUND THE BLACK TAR LIKE SUBSTANCE ON MY HAND. THIS VEHICLE WAS PARKED ON THE DRIVEWAY WHEN THIS PROBLEM APPARENTLY TOOK PLACE OR JUST OVER TIME OF BEING OUTSIDE. FOR THE DATE THAT THIS HAPPENED BELOW I HAVE USED THE DATE OF PURCHASE FOR THERE IS NO EXACT DATE THAT I DISCOVERED THIS PROBLEM. I CAN ONLY ESTIMATE THAT IT HAS BEEN SEVERAL YEARS OR MORE.

May 23, 2016

MELTING OF THE RUBBER HANDLE OF THE REAR LIFT DOOR. THE HANDLE IS EXTREMELY STICKY LIKE TAR WHICH TRANSFERS TO YOUR HAND WHEN YOU OPEN THE DOOR BY HAND. UNKNOWN IF THIS IS DUE TO ELECTRICAL PROBLEM WITH THE HANDLE OR HOT WEATHER. NOTICED THIS SEVERAL YEARS AGO WHILE TRAVELING AND FOUND THE BLACK TAR LIKE SUBSTANCE ON MY HAND. THIS VEHICLE WAS PARKED ON THE DRIVEWAY WHEN THIS PROBLEM APPARENTLY TOOK PLACE OR JUST OVER TIME OF BEING OUTSIDE. FOR THE DATE THAT THIS HAPPENED BELOW I HAVE USED THE DATE OF PURCHASE FOR THERE IS NO EXACT DATE THAT I DISCOVERED THIS PROBLEM. I CAN ONLY ESTIMATE THAT IT HAS BEEN SEVERAL YEARS OR MORE.

Jan 10, 2016

MY CAR HAS BEEN MOSTLY STATIONARY AND KEPT IN MY GARAGE FOR 3 YEARS. THIS YEAR I EXPERIENCED THE DASHBOARD AND IGNITION AREA MELTING AND CRACKING. I FEEL IT MAY AFFECT THE FUNCTIONALITY OF THE AIRBAG. ALSO, I DO NOT KNOW IF THERE MAY BE SOME SORT OF CHEMICAL RELEASE THAT IS NOT HEALTHY TO ME OR MY PASSENGERS. VISIBILITY IS ALSO A PROBLEM SINCE THERE IS A SEVERE GLARE FROM THE DASH ON TO MY WINDSHIELD.

Jan 10, 2016

MY CAR HAS BEEN MOSTLY STATIONARY AND KEPT IN MY GARAGE FOR 3 YEARS. THIS YEAR I EXPERIENCED THE DASHBOARD AND IGNITION AREA MELTING AND CRACKING. I FEEL IT MAY AFFECT THE FUNCTIONALITY OF THE AIRBAG. ALSO, I DO NOT KNOW IF THERE MAY BE SOME SORT OF CHEMICAL RELEASE THAT IS NOT HEALTHY TO ME OR MY PASSENGERS. VISIBILITY IS ALSO A PROBLEM SINCE THERE IS A SEVERE GLARE FROM THE DASH ON TO MY WINDSHIELD.

May 18, 2015 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS-NOISY-INTERIOR-RATTLES/ HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2117891/RX-350-LEXUS-RATTLING-NOISE SEE PHOTO. HTTP://WWW.CLUBLEXUS.COM/FORUMS/RX-SECOND-GENERATION/337671-ANNOYING-CLATTERING-NOISE-ABOVE-LEFT-EAR-OF-DRIVER.HTML

May 18, 2015 103,000 mi

WHEN I DRIVE AT ABOVE 60 MPH, THERE IS A RATTLING SOUND. I TOOK IT TO THE DEALERSHIP AND THEY ARE UNABLE TO PINPOINT THE ISSUE EVEN AFTER REMOVING THE ROOFRACK, THE ROOF INSULATION AND TIGHTENING ALL THE BOLTS. I HAVE FOUND NUMEROUS POSTINGS ONLINE BUT LEXUS STILL REFUSES TO LET US KNOW THE ISSUE. PLEASE HELP! IT IS VERY CONCERNING THAT A LOOSE PART MIGHT CAUSE MAJOR ACCIDENT OR EVENT DEATH. HTTP://FORUMS.EDMUNDS.COM/DISCUSSION/7588/LEXUS/RX-350/LEXUS-RX-350-RATTLES HTTP://US.LEXUSOWNERSCLUB.COM/FORUMS/TOPIC/67986-2010-RX-350-HAS-NOISY-INTERIOR-RATTLES/ HTTP://COMMUNITY.CARTALK.COM/DISCUSSION/2117891/RX-350-LEXUS-RATTLING-NOISE SEE PHOTO. HTTP://WWW.CLUBLEXUS.COM/FORUMS/RX-SECOND-GENERATION/337671-ANNOYING-CLATTERING-NOISE-ABOVE-LEFT-EAR-OF-DRIVER.HTML

Apr 28, 2014 50,000 mi

DASHBOARD HAS SEVERE CRACKING ALL OVER THE ENTIRE DASHBOARD, ESPECIALLY OVER THE GLOVE BOX. I AM CONCERNED IF THE INTEGRITY OF THE AIRBAGS MIGHT BE AFFECTED DUE TO THIS CRACKING. THESE CRACKS ARE NOT THE RESULT OF HEAT, THEY ARE OBVIOUSLY A DEFECT IN THE PART WHICH LEXUS IS NOT TAKING RESPONSIBILITY FOR. BASED ON RESEARCH, I AM NOT THE ONLY LEXUS OWNER EXPERIENCING THIS PROBLEM. *JS

Apr 28, 2014 50,000 mi

DASHBOARD HAS SEVERE CRACKING ALL OVER THE ENTIRE DASHBOARD, ESPECIALLY OVER THE GLOVE BOX. I AM CONCERNED IF THE INTEGRITY OF THE AIRBAGS MIGHT BE AFFECTED DUE TO THIS CRACKING. THESE CRACKS ARE NOT THE RESULT OF HEAT, THEY ARE OBVIOUSLY A DEFECT IN THE PART WHICH LEXUS IS NOT TAKING RESPONSIBILITY FOR. BASED ON RESEARCH, I AM NOT THE ONLY LEXUS OWNER EXPERIENCING THIS PROBLEM. *JS

Jun 10, 2013 73,673 mi

MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT. ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE. MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE IS LEAKING. UNDERNEATH OF ENGINE BLOCK. THEY SUGGESTED TO TAKE TO A DEALER. I TOWED THE CAR AGAIN TO REDLANDS TOYOTA, REDLANDS, CA 92373. AFTER HEARING THE PROBLEM HE SAID IT IS SIMILAR TO A CAMRY PROBLEM WHICH WAS RECALLED. HE MENTIONED THE V6 ENGINE OF LEXUS RX 350 AND CAMRY ARE SIMILAR. HE CHECKED LEXUS RECALL HISTORY, IT WAS NOT RECALLED ON 6/3/13 HE CALLED ME AND INFORMED THAT VVTI OIL LINE HAVE A PINHOLE CAUSING OIL LEAK. HE ALSO REPORTED AS A RESULT OF OIL LEAK DRIVE BELT IS ALL OILY I HAD TO GO THRU HASSEL, LOSS OF TRANSPORTATION AND MENTAL AGONY NOT KNOWING WHAT HAPPENING I DID RESEARCH AND FOUND RUBBER VVTI IS PRONE TO BE LEAK (2007-2011) AND. LEXUS RE[LACED THAT PIECE WITH METAL. I CONTACTED LEXUS CUSTOMERS SERVICE, THEY WILL NOT ACCEPT TOYOTA'S FINDING. I HAD TO TAKE IT TO LEXUS DEALER. WHAT A WASTE OF TIME, GAS, AND UNNECESSARY HASSEL. . .. . *TR

Jun 10, 2013 73,673 mi

MY WIFE PARKED THE CAT IN GARAGE AROUND 8 PM 5/31/13.SHE CAME INSIDE THE HOUSE AND TOLD THERE IS SMELL OF TAR. I WENT AND SMELLED BUT DID NOT SEE ANYTHING. I THOUGHT SHE MUST HAVE DRIVEN OVER ASPHALT. ON 6/1/13 I CAME BACK FROM WORKOUT AND DECIDED TO PUT THE CAR IN DRIVEWAY FOUND POOL OF FLUID ON FLOOR BELOW THE FRONT PASSENGER SIDE. MOVED THE CAR AND CHECK WHAT IT IS, SMELL LIKE ENGINE OIL. I TOWED THE CAR TO PEP BOYS. AFTER EXAMINING THE CAR THEY FOUND OIL IS LEAKING UNDERNEATH OF ENGINE AND MENTIONED TO ME SOME KIND OF TUBE IS LEAKING. UNDERNEATH OF ENGINE BLOCK. THEY SUGGESTED TO TAKE TO A DEALER. I TOWED THE CAR AGAIN TO REDLANDS TOYOTA, REDLANDS, CA 92373. AFTER HEARING THE PROBLEM HE SAID IT IS SIMILAR TO A CAMRY PROBLEM WHICH WAS RECALLED. HE MENTIONED THE V6 ENGINE OF LEXUS RX 350 AND CAMRY ARE SIMILAR. HE CHECKED LEXUS RECALL HISTORY, IT WAS NOT RECALLED ON 6/3/13 HE CALLED ME AND INFORMED THAT VVTI OIL LINE HAVE A PINHOLE CAUSING OIL LEAK. HE ALSO REPORTED AS A RESULT OF OIL LEAK DRIVE BELT IS ALL OILY I HAD TO GO THRU HASSEL, LOSS OF TRANSPORTATION AND MENTAL AGONY NOT KNOWING WHAT HAPPENING I DID RESEARCH AND FOUND RUBBER VVTI IS PRONE TO BE LEAK (2007-2011) AND. LEXUS RE[LACED THAT PIECE WITH METAL. I CONTACTED LEXUS CUSTOMERS SERVICE, THEY WILL NOT ACCEPT TOYOTA'S FINDING. I HAD TO TAKE IT TO LEXUS DEALER. WHAT A WASTE OF TIME, GAS, AND UNNECESSARY HASSEL. . .. . *TR

Jan 19, 2011 36,000 mi

I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.

Jan 19, 2011 36,000 mi

I HAD PUSHED THE BUTTON TO OPEN THE REAR DOOR ON THE UNIT. I BEGAN LOADING ITEMS IN THE REAR WHEN THE DOOR CAME DOWN STRIKING ME IN THE HEAD. THE DOOR CONTINUED TO LOWER AFTER HITTING ME THE DOOR HAS OPENED BY THE BUTTON AND THEN CLOSED BY ITSELF ON PREVIOUS OCCASIONS. NO ONE WAS INJURED FROM PREVIOUS CLOSINGS.

Nov 12, 2010 14 mi

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT SHE NOTICED A STRANGE ODOR THAT MADE HER SICK. THE DEALER SPRAYED THE VEHICLE WITH A COSMOLINE SPRAY (WHICH THE CONTACT STATED WAS TOXIC). THE DEALER ALSO TRIED A CLEANING SPRAY WHICH DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE ODOR WORSENED AND CAUSED LONG-TERM HEALTH PROBLEMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 14. UPDATED 2/15/2011 UPDATED 11/30/2011 *LN

Nov 12, 2010 14 mi

TL*THE CONTACT OWNS A 2007 LEXUS RX350. THE CONTACT STATED THAT SHE NOTICED A STRANGE ODOR THAT MADE HER SICK. THE DEALER SPRAYED THE VEHICLE WITH A COSMOLINE SPRAY (WHICH THE CONTACT STATED WAS TOXIC). THE DEALER ALSO TRIED A CLEANING SPRAY WHICH DID NOT REMEDY THE PROBLEM. THE CONTACT STATED THAT THE ODOR WORSENED AND CAUSED LONG-TERM HEALTH PROBLEMS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 14. UPDATED 2/15/2011 UPDATED 11/30/2011 *LN