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Active Recalls (1)

14V576000 Sep 19, 2014 FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 Toyota Avalon, Camry, Sienna, and Highlander and model year 2015 Lexus RX350 vehicles. Fuel may leak from the on...

Complaints

Showing 20 of 116
Mar 31, 2021 Engine 133,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CON...

Mar 31, 2021 Engine 133,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED WHILE DRIVING 70 MPH, THE VEHICLE LOSS MOTIVE POWER. THE VEHICLE WAS UNABLE TO BE RESTARTED. THE CONTACT STATED THAT THE POWER STEERING WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CON...

Feb 26, 2021 Engine 58,000 mi

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

Feb 26, 2021 Fuel/propulsion System 58,000 mi

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

Feb 26, 2021 Power Train 58,000 mi

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

Feb 26, 2021 Engine 58,000 mi

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

Feb 26, 2021 Fuel/propulsion System 58,000 mi

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

Feb 26, 2021 Power Train 58,000 mi

ENGINE ABRUPTLY STOPS AND I HAVE A 3 SECOND STALL, THEN THE CAR RESUMES NORMAL OPERATION. COULD BE A REAL SERIOUS ACCIDENT WITHOUT WARNING. THIS HAPPENED IN MOTION ON A HIGHWAY FROM A STOP LIGHT OR STOP SIGN OR PULLING OUT ONTO TRAFFIC.

Feb 12, 2021 Electrical System

MY DRIVER SIDE WINDOW TURNS COMPLETELY OUTWARD WHEN I START MY CAR. IT ALSO HAPPENS WHEN I LOCK THE DOOR. I HAVE TO PHYSICALLY TURN IT BACK TO THE CORRECT POSITION BEFORE I CAN DRIVE. I WENT TO THE LEXUS DEALERSHIP, AND WAS TOLD THAT IT WOULD COST ME OVER $1200 TO HAVE IT REPAIRED. I AM A DISAB...

Feb 12, 2021 Electrical System

MY DRIVER SIDE WINDOW TURNS COMPLETELY OUTWARD WHEN I START MY CAR. IT ALSO HAPPENS WHEN I LOCK THE DOOR. I HAVE TO PHYSICALLY TURN IT BACK TO THE CORRECT POSITION BEFORE I CAN DRIVE. I WENT TO THE LEXUS DEALERSHIP, AND WAS TOLD THAT IT WOULD COST ME OVER $1200 TO HAVE IT REPAIRED. I AM A DISAB...

Nov 19, 2020 Engine 35,000 mi

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

Nov 19, 2020 Fuel/propulsion System 35,000 mi

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

Nov 19, 2020 Engine 35,000 mi

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

Nov 19, 2020 Fuel/propulsion System 35,000 mi

RECALL FOR FUEL DELIVERY PIPE -REPLACEMENT BECAUSE OF POTENTIAL LEAK, CAUSING A FIRE.

May 26, 2020 Fuel/propulsion System

WHEN INITIALLY ENTERING MY VIN: [XXX] , RESULTS CAME UP AS A 2015 RX 330 WHICH IS INCORRECT. MINE IS AN RX 350. THIS LEFT ME UNSURE WHETHER OR NOT THE INFORMATION WHICH FOLLOWED WAS CORRECT???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 26, 2020 Fuel/propulsion System

WHEN INITIALLY ENTERING MY VIN: [XXX] , RESULTS CAME UP AS A 2015 RX 330 WHICH IS INCORRECT. MINE IS AN RX 350. THIS LEFT ME UNSURE WHETHER OR NOT THE INFORMATION WHICH FOLLOWED WAS CORRECT???? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

May 19, 2020 Seat Belts 78,281 mi

ON MARCH 17, 2020 WHEN BUCKLING MY DRIVER SIDE SEAT BELT, THE FEMALE END THAT IS SUPPOSE TO BE BOLTED INTO PLACE WAS ONLY ATTACHED BY WIRES. I LOOKED UNDER THE SEAT AND FOUND WASHER AND NUT ON THE FLOOR. MY SON HELPED ME REATTACH THE PARTS TOGETHER. ON MONDAY, I MADE APPOINTMENT WITH THE WILDE LEXUS...

May 19, 2020 Seat Belts 78,281 mi

ON MARCH 17, 2020 WHEN BUCKLING MY DRIVER SIDE SEAT BELT, THE FEMALE END THAT IS SUPPOSE TO BE BOLTED INTO PLACE WAS ONLY ATTACHED BY WIRES. I LOOKED UNDER THE SEAT AND FOUND WASHER AND NUT ON THE FLOOR. MY SON HELPED ME REATTACH THE PARTS TOGETHER. ON MONDAY, I MADE APPOINTMENT WITH THE WILDE LEXUS...

Mar 22, 2020 Fuel/propulsion System 42,000 mi

MY CAR STALLS ON ACCELERATION. NO CHECK ENGINE LIGHT COMES ON. I HAVE RESEARCHED THE INTERNET AND DISCOVERED THAT THERE ARE RECALLS FOR FUEL PUMP FAILURES ON SOME TOYOTAS I HAVE CHECKED WITH THE DEALER AND THE RECALL SITE USING THE VIN. NOTHING I BELIEVE I HAVE A DEFECTIVE FUEL PUMP THAT WAS INS...

Mar 22, 2020 Fuel/propulsion System 42,000 mi

MY CAR STALLS ON ACCELERATION. NO CHECK ENGINE LIGHT COMES ON. I HAVE RESEARCHED THE INTERNET AND DISCOVERED THAT THERE ARE RECALLS FOR FUEL PUMP FAILURES ON SOME TOYOTAS I HAVE CHECKED WITH THE DEALER AND THE RECALL SITE USING THE VIN. NOTHING I BELIEVE I HAVE A DEFECTIVE FUEL PUMP THAT WAS INS...

Mar 13, 2020 Engine 18 mi

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

Mar 13, 2020 Fuel/propulsion System 18 mi

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

Mar 13, 2020 Engine 18 mi

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

Mar 13, 2020 Fuel/propulsion System 18 mi

PAST TWO YEARS...MY CAR HAVE TOO MANY TIME PROBLEM ABOUT ENGINE....AFTER FEULING GAS ENGINE SHUTOFF WHILE CAR RUNNING...OR ENGINE SHUTDOWN WHEN WATTING TRAFFIC LIGHTS...

Jan 28, 2020 Engine 44,000 mi

THE PUSH-BUTTON (KEYLESS ENTRY) IGNITION DID NOT KILL THE MOTOR. MY CAR ENGINE RAN FROM APPROXIMATELY 6 P.M. IN AN ENCLOSED GARAGE DIRECTLY BELOW MY BEDROOM. AT 4:30 A.M. I WAS AWAKENED BY MY CARBON MONOXIDE DETECTOR. THE ENTIRE HOUSE WAS FILLED WITH TOXIC FUMES. FIRST RESPONDERS TO MY 911 CALL SAI...

Jan 28, 2020 Engine 44,000 mi

THE PUSH-BUTTON (KEYLESS ENTRY) IGNITION DID NOT KILL THE MOTOR. MY CAR ENGINE RAN FROM APPROXIMATELY 6 P.M. IN AN ENCLOSED GARAGE DIRECTLY BELOW MY BEDROOM. AT 4:30 A.M. I WAS AWAKENED BY MY CARBON MONOXIDE DETECTOR. THE ENTIRE HOUSE WAS FILLED WITH TOXIC FUMES. FIRST RESPONDERS TO MY 911 CALL SAI...

Jan 16, 2020 Vehicle Speed Control 3,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND ON SEVERAL OCCASIONS THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF ...

Jan 16, 2020 Vehicle Speed Control 3,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN PRESSING THE ACCELERATOR PEDAL AND ON SEVERAL OCCASIONS THE ODOR OF FUEL WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LEXUS OF ...

Nov 24, 2019 Unknown Or Other 48,300 mi

IN THE EARLY AFTERNOON OF NOVEMBER 24, 2019, MY WIFE WAS DRIVING HER 2015 LEXUS RX350 ON A HIGHWAY NEAR ATHENS, GEORGIA WHEN THE SUNROOF GLASS SUDDENLY EXPLODED WITHOUT WARNING, SENDING SHARDS OF GLASS THROUGHOUT THE INTERIOR CABIN OF THE VEHICLE.

Nov 24, 2019 Unknown Or Other 48,300 mi

IN THE EARLY AFTERNOON OF NOVEMBER 24, 2019, MY WIFE WAS DRIVING HER 2015 LEXUS RX350 ON A HIGHWAY NEAR ATHENS, GEORGIA WHEN THE SUNROOF GLASS SUDDENLY EXPLODED WITHOUT WARNING, SENDING SHARDS OF GLASS THROUGHOUT THE INTERIOR CABIN OF THE VEHICLE.

Nov 21, 2019 Unknown Or Other 29,700 mi

VEHICLE STATIONARY AT A MOBILE GAS STATION IN LAGUNA NIGUEL. ON OR ABOUT 10/2019. WHILE FILLING THE GAS TANK WITH GASOLINE, INSTAED OF THE FUEL BEING SHUT OFF WHILE FUELING AND THE FUEL SYATEM WAS FULL, THERE WAS OVER FLOW OF GASOLINE, CAUSING FUEL TO FLASH BACK ALL OVER THE PERSON FUELING AND COV...

Nov 21, 2019 Unknown Or Other 29,700 mi

VEHICLE STATIONARY AT A MOBILE GAS STATION IN LAGUNA NIGUEL. ON OR ABOUT 10/2019. WHILE FILLING THE GAS TANK WITH GASOLINE, INSTAED OF THE FUEL BEING SHUT OFF WHILE FUELING AND THE FUEL SYATEM WAS FULL, THERE WAS OVER FLOW OF GASOLINE, CAUSING FUEL TO FLASH BACK ALL OVER THE PERSON FUELING AND COV...

Sep 6, 2019 Visibility 36,600 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS D...

Sep 6, 2019 Visibility 36,600 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE DRIVING 60 MPH, THE CONTACT'S SUN ROOF EXPLODED. THE EXPLOSION WAS SO LOUD THAT THE CONTACT DROVE OFF THE ROAD. THERE WERE NO INJURIES AND NO CRASH. THE VEHICLE WAS TAKEN TO NALLEY LEXUS (980 MANSELL RD, ROSWELL, GA 30076, (404) 994-4325) WHERE IT WAS D...

Apr 29, 2019 Structure 31,000 mi

THE SUNROOF SHATTERED WHILE WE WERE DRIVING ON THE INTERSTATE. WE DID NOT SEE OR HEAR ANYTHING HITTING THE SUNROOF BEFORE IT SHATTERED.

Apr 29, 2019 Structure 31,000 mi

THE SUNROOF SHATTERED WHILE WE WERE DRIVING ON THE INTERSTATE. WE DID NOT SEE OR HEAR ANYTHING HITTING THE SUNROOF BEFORE IT SHATTERED.

Jan 15, 2019 Air Bags Crash 80,000 mi

WHILE DRIVING STRAIGHT AT 40 MPH, MY CAR WAS HIT BY AN ONCOMING VEHICLE DIRECTLY ACROSS THE FRONT OF MY CAR (BUMPER TO BUMPER IMPACT). I APPLIED MY BRAKES BUT WAS NOT AT A STOP AT TIME OF IMPACT. THE OTHER CAR'S AIR BAGS DEPLOYED, BUT NONE OF MINE DID. (AT THE START OF THE TRIP, THE CAR SENSORS ACC...

Jan 15, 2019 Air Bags Crash 80,000 mi

WHILE DRIVING STRAIGHT AT 40 MPH, MY CAR WAS HIT BY AN ONCOMING VEHICLE DIRECTLY ACROSS THE FRONT OF MY CAR (BUMPER TO BUMPER IMPACT). I APPLIED MY BRAKES BUT WAS NOT AT A STOP AT TIME OF IMPACT. THE OTHER CAR'S AIR BAGS DEPLOYED, BUT NONE OF MINE DID. (AT THE START OF THE TRIP, THE CAR SENSORS ACC...

Nov 2, 2018 Service Brakes 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED A...

Nov 2, 2018 Seat Belts 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED A...

Nov 2, 2018 Steering 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED A...

Nov 2, 2018 Service Brakes 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED A...

Nov 2, 2018 Seat Belts 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED A...

Nov 2, 2018 Steering 48,000 mi

THE PRE-COLLISION SYSTEM WAS UNEXPECTEDLY ACTIVATED FOR NO APPARENT REASON. TRAVELLING ON THE INTERSTATE IN LIGHT TRAFFIC ON A CLEAR, SUNNY AFTERNOON, THE CAR BRAKES SUDDENLY ACTIVATED, SEAT BELTS CLINCHED WITH NO WARNING SOUND. THIS HAS HAPPENED TWICE IN THE LAST YEAR (COINCIDENTALLY, IT OCCURRED A...

Oct 22, 2018 Unknown Or Other

VEHICLE WAS NOT LOCKING PROPERLY. TOOK IT TO THE DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT ONE OF THE ACTUATORS WAS AT FAULT, AND IT WAS REPAIRED. ABOUT 3 MONTHS LATER, OR 4K MILES LATER SAME PROBLEM STARTED HAPPENING AGAIN. THIS TIME, THEY ARE SAYING IT IS ANOTHER ACTUATOR. AT T...

Oct 22, 2018 Seats

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE ...

Oct 22, 2018 Unknown Or Other

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE ...

Oct 22, 2018 Unknown Or Other

VEHICLE WAS NOT LOCKING PROPERLY. TOOK IT TO THE DEALERSHIP WHILE IT WAS STILL UNDER WARRANTY. I WAS TOLD THAT ONE OF THE ACTUATORS WAS AT FAULT, AND IT WAS REPAIRED. ABOUT 3 MONTHS LATER, OR 4K MILES LATER SAME PROBLEM STARTED HAPPENING AGAIN. THIS TIME, THEY ARE SAYING IT IS ANOTHER ACTUATOR. AT T...

Oct 22, 2018 Seats

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE ...

Oct 22, 2018 Unknown Or Other

THE CENTER CONSOLE AND THE AREA AT THE BOTTOM OF THE DRIVER SEAT AS WELL AS THE VENT FOR THE BACKSEAT BECOMES EXTREMELY HEATED DURING DRIVING. IT'S EXTREMELY UNCOMFORTABLE AND SHOULD NOT OPERATE IN THIS MANNER. I'VE TAKEN IT BACK TO THE DEALER AND THEY CLAIM THAT IT HAS SOMETHING TO DO WITH A PIPE ...

Aug 17, 2018 Vehicle Speed Control 17,500 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHEN STOPPED ON A SLIGHT INCLINE, THE VEHICLE HESITATED FOR A SECOND OR TWO WITHOUT WARNING. THE CONTACT CALLED HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043, 781-210-5200) AND THE TECHNICIAN EXPLAINED THAT THE VEHICLE HAD A COMPUTER SYSTEM ...

Aug 17, 2018 Vehicle Speed Control 17,500 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHEN STOPPED ON A SLIGHT INCLINE, THE VEHICLE HESITATED FOR A SECOND OR TWO WITHOUT WARNING. THE CONTACT CALLED HERB CHAMBERS LEXUS OF HINGHAM (141 DERBY ST, HINGHAM, MA 02043, 781-210-5200) AND THE TECHNICIAN EXPLAINED THAT THE VEHICLE HAD A COMPUTER SYSTEM ...

Jul 24, 2018 Visibility/wiper 6,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE OPERATING THE VEHICLE IN THE SNOW, THE WIPERS WERE UNABLE TO REMOVE THE SNOW FROM THE DRIVER'S SIDE OF THE WINDSHIELD DUE TO SNOW AND SALT ACCUMULATION. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE SNOW AND SALT ACCUMULATION HAD CLOGGED THE ...

Jul 24, 2018 Visibility/wiper 6,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE OPERATING THE VEHICLE IN THE SNOW, THE WIPERS WERE UNABLE TO REMOVE THE SNOW FROM THE DRIVER'S SIDE OF THE WINDSHIELD DUE TO SNOW AND SALT ACCUMULATION. AFTER INSPECTING THE VEHICLE, IT WAS DISCOVERED THAT THE SNOW AND SALT ACCUMULATION HAD CLOGGED THE ...

Jul 5, 2018 Electronic Stability Control (esc) 16,000 mi

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW...

Jul 5, 2018 Vehicle Speed Control 16,000 mi

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW...

Jul 5, 2018 Unknown Or Other 16,000 mi

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW...

Jul 5, 2018 Electronic Stability Control (esc) 16,000 mi

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW...

Jul 5, 2018 Vehicle Speed Control 16,000 mi

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW...

Jul 5, 2018 Unknown Or Other 16,000 mi

THE COLLISION PROTECTION SYSTEM GOT ACTIVATED BY ITSELF WHILE DRIVING AT CRETIN LOCATION ON CRETIN ROADS CAUSING SELF HARD BREAKING AND THE SEAT BELT GOT FULL TIGHTENED , IF CAR BEHIND ME , THAT WELL END TO BAD CRASH FOR SURE ONE OF THE LOCATION WHERE THAT ALWAYS HAPPENS WHEN PASSING THREW...

Jun 20, 2018 Vehicle Speed Control Crash 38,000 mi

TL* THE CONTACT CALLED ON BEHALF OF HIS SPOUSE WHO OWNS A 2015 LEXUS RX350. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO A LIGHT POLE AND TWO PARKED VEHICLES. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED...

Jun 20, 2018 Vehicle Speed Control Crash 38,000 mi

TL* THE CONTACT CALLED ON BEHALF OF HIS SPOUSE WHO OWNS A 2015 LEXUS RX350. WHILE ATTEMPTING TO PARK THE VEHICLE, IT ACCELERATED INDEPENDENTLY AND CRASHED INTO A LIGHT POLE AND TWO PARKED VEHICLES. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED...

Jun 15, 2018 Unknown Or Other 48,800 mi

SUNROOF GLASS SHATTERED WHILE DRIVING 60 MILES AN HOUR ON A HIGHWAY IN MARYLAND.

Jun 15, 2018 Unknown Or Other 48,800 mi

SUNROOF GLASS SHATTERED WHILE DRIVING 60 MILES AN HOUR ON A HIGHWAY IN MARYLAND.

Jun 10, 2018 Engine Fire 27,500 mi

ENGINE FIRE WHICH DESTROYED ENTIRE CAR ON A CLEAR 70 DEGREE DAY AT 65 MPH,OPERATOR IS NON SMOKER,ON A WELL MAINTAINED 4 LANE HIGHWAY CAR BURST INTO FLAMES AT 12:30PM CAR EXCLUSIVELY SERVICED AT AUTHORIZED LEXUS DEALERS AND ALL SCHEDULED MAINTAINANCE COMPLETED

Jun 10, 2018 Engine Fire 27,500 mi

ENGINE FIRE WHICH DESTROYED ENTIRE CAR ON A CLEAR 70 DEGREE DAY AT 65 MPH,OPERATOR IS NON SMOKER,ON A WELL MAINTAINED 4 LANE HIGHWAY CAR BURST INTO FLAMES AT 12:30PM CAR EXCLUSIVELY SERVICED AT AUTHORIZED LEXUS DEALERS AND ALL SCHEDULED MAINTAINANCE COMPLETED

Jan 14, 2018 Structure 22,000 mi

ON JANUARY 2ND, 2018, MY DAUGHTER WAS ON HER WAY TO WORK WHEN SHE CALLED ME AT APPROXIMATELY 5:40AM STATING HER DRIVER'S SIDE CAR DOOR CAME WIDE OPEN WHILE DRIVING ON ROUTE 59. BEFORE SHE LEFT, ALL DOORS WERE LOCKED AND EVERYTHING WAS NORMAL. ON THE SAME DAY EVENING WE WENT TO LEXUS DEALERSHIP. HOWE...

Jan 14, 2018 Structure 22,000 mi

ON JANUARY 2ND, 2018, MY DAUGHTER WAS ON HER WAY TO WORK WHEN SHE CALLED ME AT APPROXIMATELY 5:40AM STATING HER DRIVER'S SIDE CAR DOOR CAME WIDE OPEN WHILE DRIVING ON ROUTE 59. BEFORE SHE LEFT, ALL DOORS WERE LOCKED AND EVERYTHING WAS NORMAL. ON THE SAME DAY EVENING WE WENT TO LEXUS DEALERSHIP. HOWE...

Nov 13, 2017 Unknown Or Other 32,934 mi

WHEN DRIVING UPHILL ON A LOCAL CITY STREET, WHERE THERE WAS A METAL PLATE IN THE ROAD, MY LEXUS RX350, WOULD DETECT THE METAL PLATE, AND APPLY THE PRE-COLLISION SYSTEM. WHEN I REPORTED THIS ISSUE TO THE DEALERSHIP, THEY OFFERED TO SHUT OFF THE PRE-COLLISION SYSTEM AS A WORK AROUND. I WAS TOLD THAT ...

Nov 13, 2017 Unknown Or Other 32,934 mi

WHEN DRIVING UPHILL ON A LOCAL CITY STREET, WHERE THERE WAS A METAL PLATE IN THE ROAD, MY LEXUS RX350, WOULD DETECT THE METAL PLATE, AND APPLY THE PRE-COLLISION SYSTEM. WHEN I REPORTED THIS ISSUE TO THE DEALERSHIP, THEY OFFERED TO SHUT OFF THE PRE-COLLISION SYSTEM AS A WORK AROUND. I WAS TOLD THAT ...

Oct 24, 2017 Unknown Or Other 27,000 mi

LEXUS RX350 HAS NO AC BUTTON ON THE DASH BOARD. IT HAS A VOICE COMMAND WHICH IS INEFFECTIVE. THE AC STAYS ON ALL THE TIME WHEN THE CAR IS RUNNING AND WITH FAN ON. THERE ARE 4 MONTHS OUT OF A YEAR ONE DOES NOT NEED AC ON, JUST AIR IS ENOUGH. IN ORDER TO ACHIEVE JUST AIR (NO AC ON), ONE HAS TO USE A C...

Oct 24, 2017 Unknown Or Other 27,000 mi

LEXUS RX350 HAS NO AC BUTTON ON THE DASH BOARD. IT HAS A VOICE COMMAND WHICH IS INEFFECTIVE. THE AC STAYS ON ALL THE TIME WHEN THE CAR IS RUNNING AND WITH FAN ON. THERE ARE 4 MONTHS OUT OF A YEAR ONE DOES NOT NEED AC ON, JUST AIR IS ENOUGH. IN ORDER TO ACHIEVE JUST AIR (NO AC ON), ONE HAS TO USE A C...

Jan 4, 2017 Air Bags Crash 52,000 mi

TAKATA RECALL WHILE STOPPED AT RED LIGHT. MY CAR WAS HIT HEAD-ON BY ANOTHER VEHICLE. MY CAR WAS TOTALED. NO AIRBAGS DEPLOYED IN MY CAR. MYSELF AND MY DAUGHTER SEATED ON PAX SEAT WERE INJURED. I WAS THROWN INTO STEERING WHEEL WHICH RESULTED IN BROKEN STERNUM. POLICE WERE SURPRISED THE BAGS DID N...

Jan 4, 2017 Air Bags Crash 52,000 mi

TAKATA RECALL WHILE STOPPED AT RED LIGHT. MY CAR WAS HIT HEAD-ON BY ANOTHER VEHICLE. MY CAR WAS TOTALED. NO AIRBAGS DEPLOYED IN MY CAR. MYSELF AND MY DAUGHTER SEATED ON PAX SEAT WERE INJURED. I WAS THROWN INTO STEERING WHEEL WHICH RESULTED IN BROKEN STERNUM. POLICE WERE SURPRISED THE BAGS DID N...

Sep 6, 2016 Engine 22,300 mi

GAS TANK NEEDED TO BE REPLACED BECAUSE GASOLINE OVERFLOWED INTO THE FUEL TANK CANISTER. SINCE REPLACEMENT CAN INTERMITTENLY SMELL GAS BUT DEALERSHIP SERVICE DEPARTMENT CANNOT SMELL UNEXPLAINED EXCESSIVE ENGINE NOISE IN WHICC DEALERSHIP CANNOT HEAR, AND CANNOT MAINTAIN AN ALIGNMENT.

Sep 6, 2016 Fuel/propulsion System 22,300 mi

GAS TANK NEEDED TO BE REPLACED BECAUSE GASOLINE OVERFLOWED INTO THE FUEL TANK CANISTER. SINCE REPLACEMENT CAN INTERMITTENLY SMELL GAS BUT DEALERSHIP SERVICE DEPARTMENT CANNOT SMELL UNEXPLAINED EXCESSIVE ENGINE NOISE IN WHICC DEALERSHIP CANNOT HEAR, AND CANNOT MAINTAIN AN ALIGNMENT.

Sep 6, 2016 Engine 22,300 mi

GAS TANK NEEDED TO BE REPLACED BECAUSE GASOLINE OVERFLOWED INTO THE FUEL TANK CANISTER. SINCE REPLACEMENT CAN INTERMITTENLY SMELL GAS BUT DEALERSHIP SERVICE DEPARTMENT CANNOT SMELL UNEXPLAINED EXCESSIVE ENGINE NOISE IN WHICC DEALERSHIP CANNOT HEAR, AND CANNOT MAINTAIN AN ALIGNMENT.

Sep 6, 2016 Fuel/propulsion System 22,300 mi

GAS TANK NEEDED TO BE REPLACED BECAUSE GASOLINE OVERFLOWED INTO THE FUEL TANK CANISTER. SINCE REPLACEMENT CAN INTERMITTENLY SMELL GAS BUT DEALERSHIP SERVICE DEPARTMENT CANNOT SMELL UNEXPLAINED EXCESSIVE ENGINE NOISE IN WHICC DEALERSHIP CANNOT HEAR, AND CANNOT MAINTAIN AN ALIGNMENT.

Jul 30, 2016 Power Train Crash 13,500 mi

TRANSMISSION UPSHIFT AND DOWNSHIFT TIMING IS WEIRD. PRESS ACCELERATOR TO GET MORE POWER TO PASS ANY VEHICLE ON THE ROAD AND TRANSMISSION VERY UNTIMELY UPSHIFT INTO HIGHER GEAR REDUCING THE POWER TO WHEELS. CREATES A DANGEROUS SITUATION SINCE LACK OF POWER REQUIRES PRESSING THE ACCELERATOR EVEN HARDE...

Jul 30, 2016 Power Train Crash 13,500 mi

TRANSMISSION UPSHIFT AND DOWNSHIFT TIMING IS WEIRD. PRESS ACCELERATOR TO GET MORE POWER TO PASS ANY VEHICLE ON THE ROAD AND TRANSMISSION VERY UNTIMELY UPSHIFT INTO HIGHER GEAR REDUCING THE POWER TO WHEELS. CREATES A DANGEROUS SITUATION SINCE LACK OF POWER REQUIRES PRESSING THE ACCELERATOR EVEN HARDE...

Jul 7, 2016 Air Bags Crash 30,000 mi

TL* THE CONTACT OWNED A 2015 LEXUS RX350. WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS...

Jul 7, 2016 Air Bags Crash 30,000 mi

TL* THE CONTACT OWNED A 2015 LEXUS RX350. WHILE AT A STOP SIGN, ANOTHER VEHICLE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT AND THE FRONT SEAT PASSENGER SUSTAINED UNKNOWN INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS...

Jun 23, 2016 Vehicle Speed Control 5,600 mi

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HA...

Jun 23, 2016 Unknown Or Other 5,600 mi

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HA...

Jun 23, 2016 Vehicle Speed Control 5,600 mi

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HA...

Jun 23, 2016 Unknown Or Other 5,600 mi

DYNAMIC SPEED CONTROL RANDOMLY (TWICE) HAS LOST SETTINGS & CONTROL. SETTING IT AT 60, CAR INCREASED SPEED TO 85, AND IGNORED CAR IN FRONT OF ME, ALMOST CAUSING A CRASH. LEXUS HAS NOT FOLLOWED UP WITH ME ON THIS. VOICE RECOGNITION OFTEN FUNCTIONS INCORRECTLY RESULTING IN DISTRACTED DRIVING, AND HA...

May 26, 2016 Air Bags Crash 20,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT SHUT THE VEHICLE OFF IMMEDIATELY. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO MEDICAL ATTENTION REQUIRED. THERE WAS...

May 26, 2016 Vehicle Speed Control Crash 20,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT SHUT THE VEHICLE OFF IMMEDIATELY. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO MEDICAL ATTENTION REQUIRED. THERE WAS...

May 26, 2016 Air Bags Crash 20,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT SHUT THE VEHICLE OFF IMMEDIATELY. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO MEDICAL ATTENTION REQUIRED. THERE WAS...

May 26, 2016 Vehicle Speed Control Crash 20,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. THE CONTACT STATED THAT WHILE STATIONARY, THE VEHICLE ACCELERATED WITHOUT WARNING AND CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT SHUT THE VEHICLE OFF IMMEDIATELY. THE AIR BAGS FAILED TO DEPLOY. THERE WAS NO MEDICAL ATTENTION REQUIRED. THERE WAS...

Apr 19, 2016 Wheels 3,950 mi

THE SIDE WALL ON REAR DRIVER SIDE TIRE FAILED AT 3950 MILES WHEN TIRE WARNING CAME ON MY DASHBOARD. THE DEALERSHIP TOLD ME THAT THERE IS NO TIRE WARRANTY. I TRIED THE LEXUS CUSTOMER SERVICE. THEY ASKED ME TO UPLOAD TIRE CHANGE INFORMATION SINCE I HAD ALREADY CHANGED MY TIRES AT LOCAL TIRE SHOP. THEN...

Apr 19, 2016 Wheels 3,950 mi

THE SIDE WALL ON REAR DRIVER SIDE TIRE FAILED AT 3950 MILES WHEN TIRE WARNING CAME ON MY DASHBOARD. THE DEALERSHIP TOLD ME THAT THERE IS NO TIRE WARRANTY. I TRIED THE LEXUS CUSTOMER SERVICE. THEY ASKED ME TO UPLOAD TIRE CHANGE INFORMATION SINCE I HAD ALREADY CHANGED MY TIRES AT LOCAL TIRE SHOP. THEN...

Apr 11, 2016 Electrical System 5,600 mi

ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38....

Apr 11, 2016 Engine 5,600 mi

ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38....

Apr 11, 2016 Electrical System 5,600 mi

ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38....

Apr 11, 2016 Engine 5,600 mi

ON FEB 9 2016 A RODENT HAD CHEW THE WIRES INSIDE MY ENGINE WHICH THE BATTERY/CHECK ENGINE AND THE ALL WHEEL TRACTION LIGHT CAME ON. SO I DROVE IT TO THE DEALER SHIP IN TACOMA FIFE OF WA. SO MY INSURANCE COMPANY TOLD THEM TO REPLACE THE WHOLE ENGINE MAIN WIRING HARNESS FOR A TOTAL COST OF $5372.38....

Mar 18, 2016 Air Bags Crash 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ...

Mar 18, 2016 Service Brakes Crash 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ...

Mar 18, 2016 Vehicle Speed Control Crash 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ...

Mar 18, 2016 Air Bags Crash 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ...

Mar 18, 2016 Service Brakes Crash 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ...

Mar 18, 2016 Vehicle Speed Control Crash 5,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. WHILE MAKING A LEFT TURN, THE CONTACT CRASHED INTO THE FRONT DRIVER SIDE OF ANOTHER VEHICLE. THE VEHICLE ACCELERATED EXTREMELY FAST. THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO STOP THE VEHICLE. THE CONTACT HAD TO SHIFT THE VEHICLE INTO THE PARK POSITION IN ...

Mar 1, 2016 Fuel/propulsion System 20,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. AFTER STARTING THE VEHICLE, THE ENGINE WARNING LIGHT, TRACTION WARNING LIGHT, AND THE ALL WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED BECAUSE THE CYLINDER CANISTER CO...

Mar 1, 2016 Fuel/propulsion System 20,000 mi

TL* THE CONTACT OWNS A 2015 LEXUS RX350. AFTER STARTING THE VEHICLE, THE ENGINE WARNING LIGHT, TRACTION WARNING LIGHT, AND THE ALL WHEEL DRIVE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED BECAUSE THE CYLINDER CANISTER CO...

Feb 19, 2016 Structure 5,500 mi

WHILE DRIVING AT 55-60 MPH ON WEST VERGINA TURNPIKE ON 2/15/16 ON A 28-32 DEGREE DAY, HEARD A LOUD NOISE AND REALIZED THAT SUNROOF HAD EXPLODED. THERE WERE NO VEHICLES IN FRONT OR ANY BRIDGE OR OVERPASS NEARBY. FORTUNATELY THE SCREEN WAS CLOSED SO TAMPERED GLASS DID NOT FALL ON THE DRIVER. I AM CE...

Feb 19, 2016 Structure 5,500 mi

WHILE DRIVING AT 55-60 MPH ON WEST VERGINA TURNPIKE ON 2/15/16 ON A 28-32 DEGREE DAY, HEARD A LOUD NOISE AND REALIZED THAT SUNROOF HAD EXPLODED. THERE WERE NO VEHICLES IN FRONT OR ANY BRIDGE OR OVERPASS NEARBY. FORTUNATELY THE SCREEN WAS CLOSED SO TAMPERED GLASS DID NOT FALL ON THE DRIVER. I AM CE...

Sep 8, 2015 Engine Fire 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH O...

Sep 8, 2015 Electrical System Fire 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH O...

Sep 8, 2015 Engine Fire 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH O...

Sep 8, 2015 Electrical System Fire 4,000 mi

MY CAR CAUGHT FIRE ON ITS OWN. I WAS AWAKEN BY THE POLICE WHO SAID THAT MY PARKED CAR IS ON FIRE. THE FIRE DEPARTMENT AND POLICE CONFIRMED THAT THE FIRE STARTED ON ITS OWN FROM THE ENGINE AND THERE IS NO LARCENY. THEY MENTIONED THAT THERE WAS A VEHICLE RECALL FOR THE SAME PROBLEM AND THEN I SEARCH O...

Aug 8, 2015 Unknown Or Other 300 mi

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE ...

Aug 8, 2015 Unknown Or Other 300 mi

WAS DRIVING AT APPROX. 70 MPH ON HIGHWAY 71 WHEN I HEARD A LOUD CRASH. THERE WERE NO OTHER VEHICLES IN SIGHT AROUND MY VEHICLE SO I THOUGHT A TIRE HAD BLOWN OUT. AFTER INSPECTING THE VEHICLE AND GETTING BACK INSIDE, I REALIZED THE SUNROOF GLASS HAD EXPLODED. I DIDN'T REALIZE IT IMMEDIATELY AS THE ...

Mar 31, 2015 Tires 3,930 mi

THERE WAS NO DISCERNIBLE EVENT THAT CAUSED THE TIRE ON THE LEXUS RX350 WITH LESS THAN 4000 MILES TO BLOW. WE TURNED OFF RT 113 INTO A LOWES SHOPPING CENTER AFTER WAITING ABOUT 2 MINUTES FOR A LIGHT. ON MAKING THE LEFT HAND TURN THE TIRE BLEW. I PULLED INTO THE PARKING LOT AND CALLED LEXUS ROAD SE...

Mar 31, 2015 Tires 3,930 mi

THERE WAS NO DISCERNIBLE EVENT THAT CAUSED THE TIRE ON THE LEXUS RX350 WITH LESS THAN 4000 MILES TO BLOW. WE TURNED OFF RT 113 INTO A LOWES SHOPPING CENTER AFTER WAITING ABOUT 2 MINUTES FOR A LIGHT. ON MAKING THE LEFT HAND TURN THE TIRE BLEW. I PULLED INTO THE PARKING LOT AND CALLED LEXUS ROAD SE...

Jan 20, 2015 Structure 65 mi

WHILE DRIVING APPROXIMATELY 45 MPH THE PASSENGER SIDE DOOR UNLOCKED AND OPENED SLIGHTLY, THE DOOR SENSOR BEGAN TO CHIME AND THE RED DOOR AJAR SYMBOL DISPLAYED ON THE DASHBOARD. THERE WERE NO PASSENGERS IN THE CAR, ONLY THE DRIVER, WHO HAD BEEN DRIVING FOR MORE THAN ONE HOUR, WITH NO REASON TO TOUCH ...

Jan 20, 2015 Structure 65 mi

WHILE DRIVING APPROXIMATELY 45 MPH THE PASSENGER SIDE DOOR UNLOCKED AND OPENED SLIGHTLY, THE DOOR SENSOR BEGAN TO CHIME AND THE RED DOOR AJAR SYMBOL DISPLAYED ON THE DASHBOARD. THERE WERE NO PASSENGERS IN THE CAR, ONLY THE DRIVER, WHO HAD BEEN DRIVING FOR MORE THAN ONE HOUR, WITH NO REASON TO TOUCH ...