High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
I REPORTED THE SPEEDOMETER ISSUE TO LEXUS CHANTILLY, VA WHEN I DROVE ON HIGHWAY FROM VA TO IN, THE LEXUS SPEEDOMETER SHOWS 83, AND MY WAZE SHOWS 75. ITS 8 MPH DIFFERENCE. I ALSO HAVE NOTICED OF THE MPH DIFFERENCE BETWEEN 6 TO 8 MPH. LEXUS SAID, I REQUIRED TO PAY FOR THE REPAIR, WHEN THIS SPEEDOMETER IS DEFECTED BY LEXUS DESIGN. IT HAS DO NOTHING WITH PERSONAL WEAR, ETC. I DROVE OTHER HONDA PILOT, AND THE SPEEDOMETER SHOWED CORRECTLY AGAINST THE TRAFFIC PATTERN, AND WAZE APP, BUT THE 2016 LEXUS DOESNT SHOW THE CORRECT BASED ON TRAFFIC FLOW, AND WAZE APP. THE TRAVEL FROM LEESBURG, VA TO INDIAOPOLIS, IN SHOULD BE 547, BUT ENDED AT 601 MILES. IM OK IF ITS JUST FEW MILES DIFFERENCES, BUT 50 MILES PER EVERY 500 MILES IS HUGE, 5% ERROR. I THINK ITS BECAUSE OF SPEEDOMETER AND IMPACT ERROR ACTUAL MILES. I WENT TO LEXUS CHANTILLY, VA TO PERFORM RECALL FOR OTHER THING, DOOR HANDLE, BUT THEY SAID, WONT LOOK AT SPEEDOMETER ISSUE, UNLESS I PAY FOR IT. THEN I CALLED LEXUS CORPORATION TO OPEN THE CASE, AND THE LEXUS CASE MANAGER WONT HONOR OR FIX MY ISSUE. THIS IS SERIOUS SAFETY ISSUE, AND SHOULD BE COVERED BY LEXUS DUE TO THEIR DEFECTIVE ISSUE. I HAVE 4 PHOTOS TO ATTACH.. CAN YOU ASSIST ME TO CONTACT LEXUS TO FIX BASED ON PHOTOS. THANK YOU... I CAN BE REACHED VIA [XXX] - [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
I REPORTED THE SPEEDOMETER ISSUE TO LEXUS CHANTILLY, VA WHEN I DROVE ON HIGHWAY FROM VA TO IN, THE LEXUS SPEEDOMETER SHOWS 83, AND MY WAZE SHOWS 75. ITS 8 MPH DIFFERENCE. I ALSO HAVE NOTICED OF THE MPH DIFFERENCE BETWEEN 6 TO 8 MPH. LEXUS SAID, I REQUIRED TO PAY FOR THE REPAIR, WHEN THIS SPEEDOMETER IS DEFECTED BY LEXUS DESIGN. IT HAS DO NOTHING WITH PERSONAL WEAR, ETC. I DROVE OTHER HONDA PILOT, AND THE SPEEDOMETER SHOWED CORRECTLY AGAINST THE TRAFFIC PATTERN, AND WAZE APP, BUT THE 2016 LEXUS DOESNT SHOW THE CORRECT BASED ON TRAFFIC FLOW, AND WAZE APP. THE TRAVEL FROM LEESBURG, VA TO INDIAOPOLIS, IN SHOULD BE 547, BUT ENDED AT 601 MILES. IM OK IF ITS JUST FEW MILES DIFFERENCES, BUT 50 MILES PER EVERY 500 MILES IS HUGE, 5% ERROR. I THINK ITS BECAUSE OF SPEEDOMETER AND IMPACT ERROR ACTUAL MILES. I WENT TO LEXUS CHANTILLY, VA TO PERFORM RECALL FOR OTHER THING, DOOR HANDLE, BUT THEY SAID, WONT LOOK AT SPEEDOMETER ISSUE, UNLESS I PAY FOR IT. THEN I CALLED LEXUS CORPORATION TO OPEN THE CASE, AND THE LEXUS CASE MANAGER WONT HONOR OR FIX MY ISSUE. THIS IS SERIOUS SAFETY ISSUE, AND SHOULD BE COVERED BY LEXUS DUE TO THEIR DEFECTIVE ISSUE. I HAVE 4 PHOTOS TO ATTACH.. CAN YOU ASSIST ME TO CONTACT LEXUS TO FIX BASED ON PHOTOS. THANK YOU... I CAN BE REACHED VIA [XXX] - [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
CAR HAS HESITATION WHEN DRIVING. CAR RATED FOR UNLEADED NOT PREMIUM AND SHOULD HAVE NOT TO DRIVE CAR IN SPORT MODE ALL THE TIME
CAR HAS HESITATION WHEN DRIVING. CAR RATED FOR UNLEADED NOT PREMIUM AND SHOULD HAVE NOT TO DRIVE CAR IN SPORT MODE ALL THE TIME
WHEN USING ALL OF LANE KEEP ASSIST, LANE CENTER, AND CRUISE CONTROL, THE VEHICLE STEERS SHARPLY TO THE RIGHT AND WILL PULL OUT OF THE EXISTING LANE INTO THE LANE TO THE RIGHT. MOST NOTICEABLE AT SPEEDS ABOVE 40MPH. PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS NEW, BUT SEEMS MORE PRONOUNCED BECAUSE I DO MORE HIGHWAY DRIVING NOW WITH CRUISE CONTROL. DEALER AND FACTORY REPS CONSIDER THIS BEHAVIOR NORMAL, YET A LOANER CAR OF THE SAME MODEL DID NOT EXHIBIT THIS SYMPTOM.
WHEN USING ALL OF LANE KEEP ASSIST, LANE CENTER, AND CRUISE CONTROL, THE VEHICLE STEERS SHARPLY TO THE RIGHT AND WILL PULL OUT OF THE EXISTING LANE INTO THE LANE TO THE RIGHT. MOST NOTICEABLE AT SPEEDS ABOVE 40MPH. PROBLEM HAS HAPPENED SINCE THE VEHICLE WAS NEW, BUT SEEMS MORE PRONOUNCED BECAUSE I DO MORE HIGHWAY DRIVING NOW WITH CRUISE CONTROL. DEALER AND FACTORY REPS CONSIDER THIS BEHAVIOR NORMAL, YET A LOANER CAR OF THE SAME MODEL DID NOT EXHIBIT THIS SYMPTOM.
MY 2016 LEXUS 350 RX WAS IN THE GARAGE. I NEEDED TO MOVE THE CAR FORWARD SO I PUT IT IN DRIVE. AS SOON AS I RELEASED THE BRAKE, THE CAR SHOT FORWARD WITH GREAT SPEED (UNINTENDED ACCELERATION). THE CAR CRASHED INTO SOME BICYCLES AND SHELVES AS I APPLIED THE BRAKES TO STOP THE VEHICLE. I IMMEDIATELY CALLED LEXUS OF TAMPA BAY AND THEY CAME OUT TO PICK IT UP. THAT WAS ALMOST 8 WEEKS AND NOTHING HAS BEEN RESOLVED.
MY 2016 LEXUS 350 RX WAS IN THE GARAGE. I NEEDED TO MOVE THE CAR FORWARD SO I PUT IT IN DRIVE. AS SOON AS I RELEASED THE BRAKE, THE CAR SHOT FORWARD WITH GREAT SPEED (UNINTENDED ACCELERATION). THE CAR CRASHED INTO SOME BICYCLES AND SHELVES AS I APPLIED THE BRAKES TO STOP THE VEHICLE. I IMMEDIATELY CALLED LEXUS OF TAMPA BAY AND THEY CAME OUT TO PICK IT UP. THAT WAS ALMOST 8 WEEKS AND NOTHING HAS BEEN RESOLVED.
BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR
BRAND NEW CAR. ON FREEWAY MIDDLE LANE IN RUSH HOUR AND LOST THROTTLE. LUCKILYI ABLE TO GET OFF FREEWAY AND CALLED TOW TRUCK AND WENT TO DEALER. TOLD IT IS THROTTLE. 2 MONTH OLD CAR AND 1500 MILES. I AM SCARED IT SUDDENLY STOPPED WORKING AND AM GLAD I DID NOT MEET AN ACCIDENT BUT SCARED ABOUT THIS ESPECIALLY AS NEW CAR. THIS IS SAFETY HAZARD. CAR ERRORS ON PANEL WHEN IT FAILED SAID; ENGINE, THROTTLE, TRANSMISSION, AWD AND SAFETY ERROR