This Problem Across All Years
UPDATE TO LAST COMPLAINT: THE PASSENGER SIDE HID HEADLIGHT HAS FAILED, NO REPLACEMENT EXCEPT $1000 CONVERSION KIT. HAVE TO DRIVE WITH ONLY "BRIGHTS" ON FROM NOW ON. DANGER TO MYSELF AND THOSE I'M PASSING, PLUS IF THE "BRIGHTS" AREN'T ON, THEN I HAVE NO HEADLIGHTS AND COULD GET PULLED OVER. PASSENGER SIDE BALL JOINT/CONTROL ARM BROKE WHILE DRIVING AND TIRE FELL OFF WHILE DRIVING IN PARKING LOT AT WORK. AFTER REPAIR, HEARING A BAD CREAKING NOISE. AIR SUSPENSION HAS TO FILL UP ALL THE WAY WHEN I START THE VEHICLE EVEN AFTER 5 MINUTES OF IT BEING SHUT OFF. HAVE PAID $1,200 FOR REPAIRS OF SUSPENSION AND STEERING IN 6 MONTHS. (THAT'S WITH MY DEALERSHIP EMPLOYEE DISCOUNT). SERIOUSLY, I'VE HEARD TOO MUCH ABOUT DEFECTIVE BALL JOINTS, HEADLIGHTS, NO HEAT, DOOR HANDLES SNAPPING OFF, AND THE AIR SUSPENSION GOING BAD. WHY IS FORD NOT DOING ANYTHING ABOUT THESE OBVIOUSLY DEFECTIVE PARTS??? BECAUSE THE CAR IS RARE AND THEY DON'T MAKE THEM ANYMORE???
UPDATE TO LAST COMPLAINT: THE PASSENGER SIDE HID HEADLIGHT HAS FAILED, NO REPLACEMENT EXCEPT $1000 CONVERSION KIT. HAVE TO DRIVE WITH ONLY "BRIGHTS" ON FROM NOW ON. DANGER TO MYSELF AND THOSE I'M PASSING, PLUS IF THE "BRIGHTS" AREN'T ON, THEN I HAVE NO HEADLIGHTS AND COULD GET PULLED OVER. PASSENGER SIDE BALL JOINT/CONTROL ARM BROKE WHILE DRIVING AND TIRE FELL OFF WHILE DRIVING IN PARKING LOT AT WORK. AFTER REPAIR, HEARING A BAD CREAKING NOISE. AIR SUSPENSION HAS TO FILL UP ALL THE WAY WHEN I START THE VEHICLE EVEN AFTER 5 MINUTES OF IT BEING SHUT OFF. HAVE PAID $1,200 FOR REPAIRS OF SUSPENSION AND STEERING IN 6 MONTHS. (THAT'S WITH MY DEALERSHIP EMPLOYEE DISCOUNT). SERIOUSLY, I'VE HEARD TOO MUCH ABOUT DEFECTIVE BALL JOINTS, HEADLIGHTS, NO HEAT, DOOR HANDLES SNAPPING OFF, AND THE AIR SUSPENSION GOING BAD. WHY IS FORD NOT DOING ANYTHING ABOUT THESE OBVIOUSLY DEFECTIVE PARTS??? BECAUSE THE CAR IS RARE AND THEY DON'T MAKE THEM ANYMORE???
VEHICLE WAS RUNNING VERY ROUGH, AND MISSING. ALSO, STEERING MALFUNCTIONED. *AK
VEHICLE WAS RUNNING VERY ROUGH, AND MISSING. ALSO, STEERING MALFUNCTIONED. *AK
I ROLAND MATOS PURCHASED A LINCOLN MARK VIII ON 06\27\01. BEAUTIFUL CAR . BUT 2 WEEKS AFTER I WAS HAVING PROBLEMS WITH THE POWERTILT\TELESCOPE STEERING. IT WASN'T MOVING BACK AND FORTH ANY-MORE, AND DROPPING ITS BALL BEARINGS ON DRIVERSIDE MAT. SO I CALLED COUNTY LINE LEXUS WHERE I PURCHASED CAR, THEY TOLD ME THAT I BOUGHT THE CAR "AS IS" THEY DIRECTED ME TO FORD. I CALLED FORD AND THEY TOLD ME THAT THE MANUFACTURE WARRANTY HAD EXPIRED. I HAD VEHICLE FOR LESS THAN A MONTH ,THAT I HAD TO PAY TO FIX IT. SO I CONTACTED NHTSA AND TOLD THEM THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE STEERING WHEEL IS LOSE IT MOVES UP AND DOWN FREELY EVEN WITHOUT PRESSURE. I'VE MADE 3 COMPLAINTS. UP TO THIS DAY ITS STILL NOT FIXED.THANK YOU FOR TAKING TIME TO READ THIS LETTER. PLEASE HELP ROLAND. *LA
I ROLAND MATOS PURCHASED A LINCOLN MARK VIII ON 06\27\01. BEAUTIFUL CAR . BUT 2 WEEKS AFTER I WAS HAVING PROBLEMS WITH THE POWERTILT\TELESCOPE STEERING. IT WASN'T MOVING BACK AND FORTH ANY-MORE, AND DROPPING ITS BALL BEARINGS ON DRIVERSIDE MAT. SO I CALLED COUNTY LINE LEXUS WHERE I PURCHASED CAR, THEY TOLD ME THAT I BOUGHT THE CAR "AS IS" THEY DIRECTED ME TO FORD. I CALLED FORD AND THEY TOLD ME THAT THE MANUFACTURE WARRANTY HAD EXPIRED. I HAD VEHICLE FOR LESS THAN A MONTH ,THAT I HAD TO PAY TO FIX IT. SO I CONTACTED NHTSA AND TOLD THEM THAT THE VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE STEERING WHEEL IS LOSE IT MOVES UP AND DOWN FREELY EVEN WITHOUT PRESSURE. I'VE MADE 3 COMPLAINTS. UP TO THIS DAY ITS STILL NOT FIXED.THANK YOU FOR TAKING TIME TO READ THIS LETTER. PLEASE HELP ROLAND. *LA
STEERING HAS MALFUNCTIONED.*AK
STEERING HAS MALFUNCTIONED.*AK
CONSUMER STATES THAT THE STEERING WHEEL MAKES LOUD RUBBING NOISE WHEN IT TELESCOPES. *YH
CONSUMER STATES THAT THE STEERING WHEEL MAKES LOUD RUBBING NOISE WHEN IT TELESCOPES. *YH
CONSUMER STATES THAT THE STEERING WHEEL MAKES LOUD RUBBING NOISE WHEN IT TELESCOPES. *YH
CONSUMER STATES THAT THE STEERING WHEEL MAKES LOUD RUBBING NOISE WHEN IT TELESCOPES. *YH
CONSUMER STATES STEERING WHEEL WOULD NOT TELESCOPE, THE DEALER REPLACED A PART WHICH WORKED, THEN IT DEVELOPED A VERY LOUD RUBBING NOISE, WHICH COULD BE HEARD OUTSIDE OF THE VEHICLE, CONSUMER HAS SINCE TAKEN VEHICLE INTO DEALERSHIP SEVEN TIMES WITHOUT ANY RESULTS, CONSUMER WAS THEN INFORMED THAT FORD IS HOLDING THE PART THAT IS NEEDED. *JB
CONSUMER STATES STEERING WHEEL WOULD NOT TELESCOPE, THE DEALER REPLACED A PART WHICH WORKED, THEN IT DEVELOPED A VERY LOUD RUBBING NOISE, WHICH COULD BE HEARD OUTSIDE OF THE VEHICLE, CONSUMER HAS SINCE TAKEN VEHICLE INTO DEALERSHIP SEVEN TIMES WITHOUT ANY RESULTS, CONSUMER WAS THEN INFORMED THAT FORD IS HOLDING THE PART THAT IS NEEDED. *JB
CONSUMER STATES STEERING WHEEL WOULD NOT TELESCOPE, THE DEALER REPLACED A PART WHICH WORKED, THEN IT DEVELOPED A VERY LOUD RUBBING NOISE, WHICH COULD BE HEARD OUTSIDE OF THE VEHICLE, CONSUMER HAS SINCE TAKEN VEHICLE INTO DEALERSHIP SEVEN TIMES WITHOUT ANY RESULTS, CONSUMER WAS THEN INFORMED THAT FORD IS HOLDING THE PART THAT IS NEEDED. *JB
CONSUMER STATES STEERING WHEEL WOULD NOT TELESCOPE, THE DEALER REPLACED A PART WHICH WORKED, THEN IT DEVELOPED A VERY LOUD RUBBING NOISE, WHICH COULD BE HEARD OUTSIDE OF THE VEHICLE, CONSUMER HAS SINCE TAKEN VEHICLE INTO DEALERSHIP SEVEN TIMES WITHOUT ANY RESULTS, CONSUMER WAS THEN INFORMED THAT FORD IS HOLDING THE PART THAT IS NEEDED. *JB