2014 LINCOLN MKT Visibility Problems

Shortly after leaving my home, I pulled onto the local road that takes me to the freeway. At this time I had noticed a pattern on the front panel of my panoramic sunroof which I had initially believed to be ice, as that is not uncommon for the environment I am in. Momentarily after this, I had merged onto the freeway where a cracking sound became prevalent. It was then when I realized there was no ice on my sunroof, it was the glass beginning to shatter. I immediately pulled over, as safety became a very imminent concern. After analyzing the front panel of the panoramic sunroof, I had attempted to take the vehicle off the freeway for further action as there was no major pieces of glass missing at the moment. After pulling off, the glass had suddenly completely broken, causing a very loud sound and a rush of air. It is important to note that there was zero impact made to the glass previous to the incident. This is a known issue from the Ford/Lincoln manufacturer in regards to their panoramic sunroofs that I happened to become a victim of.

My 2014 Lincoln MKT has two moonroofs. The first one exploded on 9/12/22 while driving the car on a sunny, wind free day. Sounded like a gunshot hit the glass and was frightening. Car is 8 years old at time of incident. I see this has been an ongoing issue with Ford/Lincoln since 2007. These parts need t be recalled. The glass alone is $3300 with total 3 day repair over $5K! Had to find a glass vendor who could shrink wrap exterior/interior so glass would not fall into vehicle and rain would not enter vehicle. See class action lawsuits have been previously filed.

2014 Lincoln MKT, approx 80,000 miles, excellent condition. For the second time in two years now our factory installed panoramic roof has spontaneously exploded. First incident was January 21, 2020 and the second was July 15, 2022. Both times my husband was driving on the freeway and heard a loud explosion, sounded like gunshots inside the car. Both times the sound startled us so badly that a jerk reaction nearly sent us into the freeway wall. Glass shards raining down into the car. Upon researching I have come to know that several Ford and Lincoln models from 2008-2015ish have had this same exact issue. This glass shattering issue is a serious design flaw from the manufacturer that is going to get someone killed one day. Not only having glass flying off of your car while also raining down on you while you are driving, but the SOUND of the explosion is seriously shocking and terrifying. Also, because the design of the panoramic roofs have been modified it is very difficult for Ford to find replacements for our model. The first time we had to get a rental for over a month because they could only find a used part, which our auto body denied. This time our car has already been in the shop for over a month and our auto body has had TWO defective parts sent to them and Ford is now saying it could be another 60 days or so before finding another one. We are so scared to continue driving this car that once we get it back we are going to have to sell it. I am going to just have to pray that whomever might buy this car will not cause damage to themselves or others when the roof shatters next time. Lincoln/Ford needs to step up and either recall the vehicles with faulty design or come up with a permanent solution rather that just replacing a part they know is dangerous. They need to be held accountable before someone is seriously hurt or dies. (I have included several screen shots of other people reporting the same issue. I have way more than was allowed).

The contact owns a 2014 Lincoln MKT. The contact stated that while driving 55 MPH, the panoramic sunroof shattered without incident. The contact initially thought that the failure was linked to his tires; however, upon inspection of his tires, he found no defect. The contact then discovered that his sunroof had shattered into several pieces. The vehicle was initially towed to an independent mechanic where he was provided an estimate for the repair. The contact called a dealer to schedule an appointment for a second opinion. The manufacturer was notified of the failure and denied ever hearing of such a failure. The vehicle had yet to be repaired. The failure mileage was approximately 130,000.

Mileage: 130,000

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE PANORAMIC SUN ROOF EXPLODED WITHOUT IMPACT. THERE WERE NO REPORTED INJURIES. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD PROVO (1995 N. UNIVERSITY PKWY, PROVO, UT 84604, (801) 734-9796) BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

Mileage: 92,000

TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO SOUTH HILLS LINCOLN (2760 WASHINGTON RD, PITTSBURGH, PA), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000.

Mileage: 45,000

WHILE TRAVELING ON THE INTERSTATE, MOON ROOF SPONTANEOUSLY CRACKED/SHATTERED. ROAD CONDITIONS WERE CLEAR, THERE WAS NO DEBRIS IN THE AREA. DRIVER AND PASSENGER STATED THEY HEARD A LOUD "BOOM." THE DRIVER IMMEDIATELY INSPECTED THE VEHICLE AND FOUND A SMALL BREAK IN THE GLASS DIRECTLY ABOVE THE DRIVER'S SEAT. THE GLASS CONTINUED TO CRACK/SHATTER AS TRANSPORTED TO THE SHOP FOR REPAIR/REPLACEMENT.

SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 315, WE ARE A LIVERY COMPANY AND THIS IS CAR 1 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR

Mileage: 7,000

SUN ROOF GLASS SHATTERED, THIS IS CAR NUMBER 343, WE ARE A LIVERY COMPANY AND THIS IS CAR 2 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR

Mileage: 4,985

CAR WAS PARKED IN OUR LOT, ALL OF A SUDDEN AN EMPLOYEE HEARD A LOUD NOISE FROM CAR, NO ONE WAS AROUND THE CAR, WHEN THE EMPLOYEE WALKED OVER THE ROOF WAS SHATTERED. THIS IS CAR NUMBER 307, WE ARE A LIVERY COMPANY AND THIS IS CAR 3 OF 5 (SO FAR) TO HAVE THE SUN ROOF SPONTANEOUSLY SHATTER OUT OF 18 CARS PURCHASED (ALL 2014 LINCOLN MKT'S.) *TR

Mileage: 9,000

I WAS DRIVING ON THE HWY AND MY FREIND WAS DRIVING BEHIND ME.MY VISTA GLASS MOONROOF EXPLODED AND SHATTERED.IT WAS NOBODY IN FRONT OR ON THE SIDE JUST MY FREIND BEHIND ME. *JS

Mileage: 7,000