14
Complaints
0
Crashes
0
Fires
0
Deaths

This Problem Across All Years

All Service Brakes, Hydraulic Complaints

Showing 14 of 14
Dec 13, 2024

brake booster

Dec 13, 2024

brake booster

Jan 4, 2023 130,000 mi

The contact owns a 2012 Lincoln MKX. The contact stated that the brake pedal would depress to the floorboard without warning. The contact took the vehicle to the dealer and the brake master cylinder was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was then diagnosed with a defective ABS system; however, the part for the repair was on backorder. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.

Jan 4, 2023 130,000 mi

The contact owns a 2012 Lincoln MKX. The contact stated that the brake pedal would depress to the floorboard without warning. The contact took the vehicle to the dealer and the brake master cylinder was replaced; however, the failure persisted. The vehicle was taken back to the dealer where it was then diagnosed with a defective ABS system; however, the part for the repair was on backorder. The manufacturer was also notified of the failure and provided the same information as the dealer. The contact was referred to the NHTSA Hotline for assistance. The vehicle was not repaired. The failure mileage was approximately 130,000.

May 25, 2022 138,300 mi

The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,300.

May 25, 2022 138,300 mi

The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 45 MPH, there was a brake booster fault and the contact depressed the brake pedal to the floor. There were no warning lights illuminated. The vehicle was taken to a local dealer who diagnosed the failure with the brake booster. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 138,300.

Apr 15, 2022 67,000 mi

The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 35 MPH, the brake pedal became firm and difficult to depress. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed the failure to be brake booster and brake master cylinder failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. The contact stated the brake booster was replaced.

Apr 15, 2022 67,000 mi

The contact owns a 2012 Lincoln MKX. The contact stated while driving approximately 35 MPH, the brake pedal became firm and difficult to depress. There were no warning lights illuminated. The vehicle was taken to the local dealer, who diagnosed the failure to be brake booster and brake master cylinder failure. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 67,000. The contact stated the brake booster was replaced.

Aug 13, 2021

Driving late at night from dinner, brakes failed. Took MKX to servicing dealer, replaced m/cyl problem still there, order brake controller two weeks ago, part on shortage no due date. Part fit alot of models and years. FMC should pay for parts, very safety failure, we live in rural area and have the car serviced at Ford/Lincoln. no warning lights

Aug 13, 2021

Driving late at night from dinner, brakes failed. Took MKX to servicing dealer, replaced m/cyl problem still there, order brake controller two weeks ago, part on shortage no due date. Part fit alot of models and years. FMC should pay for parts, very safety failure, we live in rural area and have the car serviced at Ford/Lincoln. no warning lights

Dec 16, 2019 144,000 mi

HIT POTHOLE OR DEPRESSION IN ROAD, BRAKE PEDAL GOES TO FLOOR. VERY MUSHY. HARD TO BRAKE. SOMETIMES IT COMES BACK AFTER SEVERAL PUMPS SOMETIMES IT DOESN'T. TOO IN FOR REPAIR TO FORD AND LINCOLN DEALER, 2 SEPARATE OCCASIONS. THEY COULD NOT FIND ANY FIX SINCE ISSUE WAS NOT DUPLICATED. LAST EVENT ALMOST HIT ANOTHER CAR, HA D TO TURN OUT OF THE WAY. SOMETIMES IT HAPPENS ON ROUGH ROAD SURFACE, WASHBOARD SURFACE. HAS HAPPENED AT LEAST A DOZEN TIMES THE PAST 6 MONTHS. LATEST 12/15/2019.

Dec 16, 2019 144,000 mi

HIT POTHOLE OR DEPRESSION IN ROAD, BRAKE PEDAL GOES TO FLOOR. VERY MUSHY. HARD TO BRAKE. SOMETIMES IT COMES BACK AFTER SEVERAL PUMPS SOMETIMES IT DOESN'T. TOO IN FOR REPAIR TO FORD AND LINCOLN DEALER, 2 SEPARATE OCCASIONS. THEY COULD NOT FIND ANY FIX SINCE ISSUE WAS NOT DUPLICATED. LAST EVENT ALMOST HIT ANOTHER CAR, HA D TO TURN OUT OF THE WAY. SOMETIMES IT HAPPENS ON ROUGH ROAD SURFACE, WASHBOARD SURFACE. HAS HAPPENED AT LEAST A DOZEN TIMES THE PAST 6 MONTHS. LATEST 12/15/2019.

Dec 3, 2019 137,000 mi

TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO COAST TO THE SIDE OF ROAD. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT SERVICE BULLETIN NUMBER: 13N02 WAS ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *DT *DL

Dec 3, 2019 137,000 mi

TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DEPRESSING THE BRAKE PEDAL TO THE FLOORBOARD, THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO COAST TO THE SIDE OF ROAD. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE POWER BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE CONTACT STATED THAT SERVICE BULLETIN NUMBER: 13N02 WAS ISSUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 137,000. *DT *DL