20
Complaints
0
Crashes
2
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 20 of 20
Aug 18, 2021

Front drivers side door, unable to open door from inside the vehicle. Very hard or impossible for older drivers to cross over the console to exit in the case of a fire or crash.

Aug 18, 2021

Front passenger side door, unable to lock. All other doors lock fine. Unable to secure car.

Aug 18, 2021

Front drivers side door, unable to open door from inside the vehicle. Very hard or impossible for older drivers to cross over the console to exit in the case of a fire or crash.

Aug 18, 2021

Front passenger side door, unable to lock. All other doors lock fine. Unable to secure car.

Jan 1, 2021 54,000 mi

THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID FOR IT.

Jan 1, 2021 54,000 mi

THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID FOR IT.

Sep 10, 2019 Fire 200,000 mi

I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.

Sep 10, 2019 Fire 200,000 mi

I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE THOUGHT NEED ANTIFREEZE LIQUID AND PUT IT BUT STILL RUNNING WEIRD.

May 10, 2019 56,000 mi

DOOR LATCH WILL NOT KEEP DOOR LOCKED. DOOR SOMETIMES WILL NOT CLOSE UNLESS A PERSON PLAYS WITH THE LATCH TO MANIPULATE THE HOOKS TO GET DOOR TO CLOSE. HAS ONLY HAPPEN, SO FAR, WITH THE CAR STOPPED.

May 10, 2019 56,000 mi

DOOR LATCH WILL NOT KEEP DOOR LOCKED. DOOR SOMETIMES WILL NOT CLOSE UNLESS A PERSON PLAYS WITH THE LATCH TO MANIPULATE THE HOOKS TO GET DOOR TO CLOSE. HAS ONLY HAPPEN, SO FAR, WITH THE CAR STOPPED.

Nov 13, 2017

SERIOUS SAFETY CONCERN AFFECTING MANY LINCOLN MODELS. COULDN'T OPEN THE DRIVER SIDE DOOR AND HAD TO CRAWL OUT TO THE PASSENGER SIDE. THIS IS DANGEROUS IN THE EVENT OF A CAR CRASH. SO MANY VIDEOS ON THE WEB OF THIS PROBLEM. THIS MODEL YEAR SHOULD ALSO BE INCLUDED IN THE DOOR LOCK RECALL. HUGE INCONVENIENCE CRAWLING IN FROM THE PASSENGER SIDE, BUT AT LEAST I'M SMALL. I SURE WOULD FEEL SORRY FOR A BIGGER PERSON. MY VEHICLE WAS ALSO ASSEMBLED AT THE SAME PLANT DURING THE YEAR THE OTHER CARS WERE AFFECTED.

Nov 13, 2017

SERIOUS SAFETY CONCERN AFFECTING MANY LINCOLN MODELS. COULDN'T OPEN THE DRIVER SIDE DOOR AND HAD TO CRAWL OUT TO THE PASSENGER SIDE. THIS IS DANGEROUS IN THE EVENT OF A CAR CRASH. SO MANY VIDEOS ON THE WEB OF THIS PROBLEM. THIS MODEL YEAR SHOULD ALSO BE INCLUDED IN THE DOOR LOCK RECALL. HUGE INCONVENIENCE CRAWLING IN FROM THE PASSENGER SIDE, BUT AT LEAST I'M SMALL. I SURE WOULD FEEL SORRY FOR A BIGGER PERSON. MY VEHICLE WAS ALSO ASSEMBLED AT THE SAME PLANT DURING THE YEAR THE OTHER CARS WERE AFFECTED.

Oct 13, 2017 123,000 mi

THE SUNROOF ON MY CAR RANDOMLY EXPLODED WHILE DRIVING DOWN THE HIGHWAY.

Oct 13, 2017 123,000 mi

THE SUNROOF ON MY CAR RANDOMLY EXPLODED WHILE DRIVING DOWN THE HIGHWAY.

Sep 13, 2017 50,700 mi

UNABLE TO SECURE VEHICLE. FRONT DRIVER SIDE DOOR WILL NOT LOCK/UNLOCK BY USING ANY ELECTRIC METHOD OR BY USING KEY MECHANICALLY IN EXTERIOR DOOR LOCK.

Sep 13, 2017 50,700 mi

UNABLE TO SECURE VEHICLE. FRONT DRIVER SIDE DOOR WILL NOT LOCK/UNLOCK BY USING ANY ELECTRIC METHOD OR BY USING KEY MECHANICALLY IN EXTERIOR DOOR LOCK.

Aug 11, 2017 80,000 mi

DRIVER'S SIDE DOOR LATCH IS FAILED, IDENTICAL TO THE ACTIVE 2013-2014 MODEL YEARS FAILURE. DOOR WILL NOT SHUT PROPERLY, CANNOT BE LOCKED, AND OCCASIONALLY REQUIRES OUTSIDE ASSISTANCE TO OPEN THE DOOR. DOOR HANDLE WILL NOT RETRACT FULLY, AND LOCKING MECHANISM IS FAILED. OPENING THE DOOR WHILE LOCKED IS POSSIBLE. I SUSPECT IT WOULD FAIL IN A CRASH, SINCE THE LOCKING BAR IS OBVIOUSLY NOT ENGAGED. FORD DECLAIMS ANY RESPONSIBILITY FOR THIS ITEM. MATCHING RECALL NUMBER IS 15S16.

Aug 11, 2017 80,000 mi

DRIVER'S SIDE DOOR LATCH IS FAILED, IDENTICAL TO THE ACTIVE 2013-2014 MODEL YEARS FAILURE. DOOR WILL NOT SHUT PROPERLY, CANNOT BE LOCKED, AND OCCASIONALLY REQUIRES OUTSIDE ASSISTANCE TO OPEN THE DOOR. DOOR HANDLE WILL NOT RETRACT FULLY, AND LOCKING MECHANISM IS FAILED. OPENING THE DOOR WHILE LOCKED IS POSSIBLE. I SUSPECT IT WOULD FAIL IN A CRASH, SINCE THE LOCKING BAR IS OBVIOUSLY NOT ENGAGED. FORD DECLAIMS ANY RESPONSIBILITY FOR THIS ITEM. MATCHING RECALL NUMBER IS 15S16.

Jul 29, 2016 47,000 mi

DRIVER SIDE DOOR WOULD NOT LATCH, UNTIL I PULLED UP ON THE DOOR HANDLE AND STUCK A SCREWDRIVER IN LATCH AREA TO PULL LATCH TO OPEN POSITION

Jul 29, 2016 47,000 mi

DRIVER SIDE DOOR WOULD NOT LATCH, UNTIL I PULLED UP ON THE DOOR HANDLE AND STUCK A SCREWDRIVER IN LATCH AREA TO PULL LATCH TO OPEN POSITION