18
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Suspension Complaints

Showing 18 of 18
Jul 29, 2014 124,000 mi

TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Jul 29, 2014 124,000 mi

TL* THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STARTED SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO APPLIED PINS ON THE SUSPENSION AND REPLACED THE TIRES BUT THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THERE WAS A CRACK ON THE WHEELS THAT CAUSED THE BOLT JOINTS TO FAIL. THE CONTACT ALSO STATED THAT THE AIRBAG WARNING LIGHT WAS ILLUMINATED AND THE AC AND HEAT WAS INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 124,000.

Mar 26, 2010

I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.

Mar 26, 2010

I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.

Apr 7, 2004 Crash 44,500 mi

I PURCHASED A 2000 LINCOLN NAVIGATOR FROM LAUREL-FORD DEALER IN MISSISSIPPI ON AUGUST 21, 2003. AFTER ASKING THE DEALERSHIP IF ALL NECESSARY MAINTENANCES WERE DONE ON VEHICLE MY FAMILY AND I LEFT FOR NEW YORK. I STILL HAD THE ORIGINAL MFR WARRANTIES AND I PURCHASED AN EXTENDED WARRANTY PLAN. WHILE TRAVELING ON THE INTERSTATE ON AUGUST 25TH THE BRAKE LIGHTS CAME ON AND SUDDENLY THE LEFT REAR TIRE EXPLODED. MY FAMILY AND I FEARED FOR OUR LIVES. IT TURNED OUT THAT THE BRAKES WERE FAULTY, NO EMERGENCY BRAKES, NO STABLIZER, HEAVILY RUSTY LINKS, AND ETC. THE TOW TRUCK HAD TO TOW US TWICE. AFTER ARIVING IN NEW YORK, A DEALER, TOLD ME THAT THE VEHICLE WAS NEVER SERVICED. THEY EXPLAINED IN DETIALED IN WRTING. WE COULD HAVE BEEN KILLED. I WAS ON VACTION WITH MY TWIN BOYS AND WIFE. I VERY ANGRIED WITH THE LAUREL-FORD DEALERSHIP IN MS AND ITS OWNERS. THE TIRES SEEM DRY ROTTED AND CORROSION WAS VERY VISIABLE UNDER THE SUV. SINCE THEN, I SPENT OVER $5000 GETTING THIS NAVIGATOR FIXED AND GOT VERY LITTLE SATISFACTIN FROM THE OWNER AND HIS DEALERSHIP. *AK

Apr 7, 2004 54,000 mi

WHEN DRIVING OVER 65 MPHVEHICLE VIBRATED. THIS CAUSED A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Apr 7, 2004 Crash 44,500 mi

I PURCHASED A 2000 LINCOLN NAVIGATOR FROM LAUREL-FORD DEALER IN MISSISSIPPI ON AUGUST 21, 2003. AFTER ASKING THE DEALERSHIP IF ALL NECESSARY MAINTENANCES WERE DONE ON VEHICLE MY FAMILY AND I LEFT FOR NEW YORK. I STILL HAD THE ORIGINAL MFR WARRANTIES AND I PURCHASED AN EXTENDED WARRANTY PLAN. WHILE TRAVELING ON THE INTERSTATE ON AUGUST 25TH THE BRAKE LIGHTS CAME ON AND SUDDENLY THE LEFT REAR TIRE EXPLODED. MY FAMILY AND I FEARED FOR OUR LIVES. IT TURNED OUT THAT THE BRAKES WERE FAULTY, NO EMERGENCY BRAKES, NO STABLIZER, HEAVILY RUSTY LINKS, AND ETC. THE TOW TRUCK HAD TO TOW US TWICE. AFTER ARIVING IN NEW YORK, A DEALER, TOLD ME THAT THE VEHICLE WAS NEVER SERVICED. THEY EXPLAINED IN DETIALED IN WRTING. WE COULD HAVE BEEN KILLED. I WAS ON VACTION WITH MY TWIN BOYS AND WIFE. I VERY ANGRIED WITH THE LAUREL-FORD DEALERSHIP IN MS AND ITS OWNERS. THE TIRES SEEM DRY ROTTED AND CORROSION WAS VERY VISIABLE UNDER THE SUV. SINCE THEN, I SPENT OVER $5000 GETTING THIS NAVIGATOR FIXED AND GOT VERY LITTLE SATISFACTIN FROM THE OWNER AND HIS DEALERSHIP. *AK

Apr 7, 2004 54,000 mi

WHEN DRIVING OVER 65 MPHVEHICLE VIBRATED. THIS CAUSED A DISTRACTION TO THE CONSUMER. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK

Oct 22, 2003 40,000 mi

WHEN VEHICLE'S SPEED REACHED 68 MPH THERE WAS SEVERE VIBRATION. DEALERSHIP INDICATED THAT TIRES WERE NOT WEARING EVENLY, AND MADE AN ADJUSTMENT. WHEN THE TIRE ADJUSTMENT WAS COMPLETED VIBRATION STARTED BETWEEN 34-38 MPH. *AK

Oct 22, 2003 40,000 mi

WHEN VEHICLE'S SPEED REACHED 68 MPH THERE WAS SEVERE VIBRATION. DEALERSHIP INDICATED THAT TIRES WERE NOT WEARING EVENLY, AND MADE AN ADJUSTMENT. WHEN THE TIRE ADJUSTMENT WAS COMPLETED VIBRATION STARTED BETWEEN 34-38 MPH. *AK

Jun 24, 2003 76,390 mi

MY 2000 LINCOLN NAVIGATOR'S AIR SUSPENSION SYSTEM GAVE OUT WITHOUT WARNING AND WITHOUT THE SUSPENSION SYSTEM LIGHT EVER COMING ON. THE SYSTEM FAILED AFTER THE CAR WAS SITTING WITH THE AC ON FOR ABOUT 25 MINUTES. THERE WAS NO OTHER ACTIVITY ASSOCIATED WITH THE CAR BEFORE THE FAILURE. *JB

Jun 24, 2003 76,390 mi

MY 2000 LINCOLN NAVIGATOR'S AIR SUSPENSION SYSTEM GAVE OUT WITHOUT WARNING AND WITHOUT THE SUSPENSION SYSTEM LIGHT EVER COMING ON. THE SYSTEM FAILED AFTER THE CAR WAS SITTING WITH THE AC ON FOR ABOUT 25 MINUTES. THERE WAS NO OTHER ACTIVITY ASSOCIATED WITH THE CAR BEFORE THE FAILURE. *JB

Nov 12, 2002

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE FRONT END WOULD HEAVILY VIBRATE CAUSING THE FRONT TIRES TO WEAR. DEALER NOTIFIED. MR

Nov 12, 2002

CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED THE FRONT END WOULD HEAVILY VIBRATE CAUSING THE FRONT TIRES TO WEAR. DEALER NOTIFIED. MR

Oct 7, 2002

CONSUMER STATES THAT THE REAR AIR SUSPENSION DEFECTIVE. *MR

Oct 7, 2002

CONSUMER STATES THAT THE REAR AIR SUSPENSION DEFECTIVE. *MR

Oct 19, 2000

VEHICLE IS PULLING TO THE RIGHT AND OCCASIONALLY TO THE LEFT, THE FRONT END OF THE VEHICLE EXPERIENCES VIBRATION, THIS COULD POSSIBLY BE A SUSPENSION PROBLEM OR A TIRE PROBLEM. *SLC

Oct 19, 2000

VEHICLE IS PULLING TO THE RIGHT AND OCCASIONALLY TO THE LEFT, THE FRONT END OF THE VEHICLE EXPERIENCES VIBRATION, THIS COULD POSSIBLY BE A SUSPENSION PROBLEM OR A TIRE PROBLEM. *SLC