12
Complaints
2
Crashes
0
Fires
0
Deaths
!

High Severity Issue

This component has been associated with crashes, fires, or deaths.

This Problem Across All Years

All Structure Complaints

Showing 12 of 12
Mar 21, 2021 140,000 mi

DRIVER'S DOOR LATCH WILL NOT OPEN FROM INSIDE THE VEHICLE

Mar 21, 2021 140,000 mi

DRIVER'S DOOR LATCH WILL NOT OPEN FROM INSIDE THE VEHICLE

Jan 27, 2018

HYDRAULIC STRUTS (LIFT SUPPORT) FOR BOTH FRONT HOOD AND POWER LIFTGATE COMPLETELY FAIL AND CANNOT STAY OPEN.

Jan 27, 2018

HYDRAULIC STRUTS (LIFT SUPPORT) FOR BOTH FRONT HOOD AND POWER LIFTGATE COMPLETELY FAIL AND CANNOT STAY OPEN.

Nov 16, 2015 80,500 mi

MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN.

Nov 16, 2015 80,500 mi

MY CAR WAS PARKED IN MY DRIVEWAY. I OPENED THE BACK HATCH TO ALLOW MY CHILDREN TO LOAD THEIR VIOLINS IN THE BACK BEFORE TAKING THEM TO SCHOOL. THE HATCH SUDDENLY CAME DOWN QUICKLY ON ITS OWN, SLAMMING DOWN. IT HIT MY SON'S ARM JUST AS HE PULLED AWAY FROM THE CAR. IT COULD HAVE CAUSED HIM GREAT BODILY HARM. EVERY TIME I PUSH THE REMOTE TO OPEN THE HATCH IT OPENS COMPLETELY THEN SLAMS BACK DOWN.

Jul 8, 2013 Crash 52,000 mi

DRIVING TO WORK. GOING 45-50 MPH, A DOG RUNS IN FRONT OF ME, AND SWERVED AND HIT A TREE. THE AIRBAGS DID NOT DEPLOY, RESULTING IN SERIOUS INJURIES. TRYING TO FIND AN ATTORNEY TAKE THE CASE. *TR

Jul 8, 2013 Crash 52,000 mi

DRIVING TO WORK. GOING 45-50 MPH, A DOG RUNS IN FRONT OF ME, AND SWERVED AND HIT A TREE. THE AIRBAGS DID NOT DEPLOY, RESULTING IN SERIOUS INJURIES. TRYING TO FIND AN ATTORNEY TAKE THE CASE. *TR

Mar 29, 2013 70,000 mi

TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE CHROME DOOR HANDLES STARTED TO PEEL AWAY, EXPOSING RAZOR SHARP SHARDS OF CHROME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 70,500. THE VIN WAS UNAVAILABLE. *TR

Mar 29, 2013 70,000 mi

TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE CHROME DOOR HANDLES STARTED TO PEEL AWAY, EXPOSING RAZOR SHARP SHARDS OF CHROME. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE DOOR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED BUT THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE CURRENT MILEAGE WAS APPROXIMATELY 70,500. THE VIN WAS UNAVAILABLE. *TR

May 12, 2009 27,000 mi

TL*THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT FOUND A CRACK IN THE VEHICLE'S FRAME. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NO RECALL FOR THIS ISSUE. THE MANUFACTURER STATED THAT IT WAS NOT THEIR RESPONSIBILITY TO REPAIR THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 27,000.

May 12, 2009 27,000 mi

TL*THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT FOUND A CRACK IN THE VEHICLE'S FRAME. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NO RECALL FOR THIS ISSUE. THE MANUFACTURER STATED THAT IT WAS NOT THEIR RESPONSIBILITY TO REPAIR THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 27,000.