High Severity Issue
This component has been associated with crashes, fires, or deaths.
This Problem Across All Years
During a diagnostic performed at the Maserati dealership to repair parking brake failure, it was determined that the right strut tower/dome has a large crack. The vehicle has not been in any major accidents or driven over any potholes and it appears that this happened spontaneously. There were no warning lights to signal this issue. During the diagnostic it was also found that all 4 tires were bald, control arms needed to be replaced and the car was out of alignment. I have only driven the car approximately 7,000 miles since purchasing it used and the car was delivered with new tires and a flawless 150 point inspection from the dealer. This deformity has major safety concerns as it affects the suspension, alignment, tires and creates unsafe driving conditions. I asked the Maserati dealership and Maserati USA if this vehicle was involved in Service Campaign 268 for possible deformation of the dome, but was told it was not involved.
During a diagnostic performed at the Maserati dealership to repair parking brake failure, it was determined that the right strut tower/dome has a large crack. The vehicle has not been in any major accidents or driven over any potholes and it appears that this happened spontaneously. There were no warning lights to signal this issue. During the diagnostic it was also found that all 4 tires were bald, control arms needed to be replaced and the car was out of alignment. I have only driven the car approximately 7,000 miles since purchasing it used and the car was delivered with new tires and a flawless 150 point inspection from the dealer. This deformity has major safety concerns as it affects the suspension, alignment, tires and creates unsafe driving conditions. I asked the Maserati dealership and Maserati USA if this vehicle was involved in Service Campaign 268 for possible deformation of the dome, but was told it was not involved.
TL* THE CONTACT OWNS A 2014 MASERATI GHIBLI. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V122000 (VEHICLE SPEED CONTROL), 16V264000 (SUSPENSION), 16V424000 (POWER TRAIN), 17V046000 (SEATS, ELECTRICAL SYSTEM), AND 18V831000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED WITHIN A REASONABLE TIME FRAME. MASERATI OF HAWAII (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 585-6617) WAS NOTIFIED AND SEVERAL APPOINTMENTS WERE SCHEDULED; HOWEVER, THEY FAILED TO SERVICE EACH RECALL REPAIR REQUIRED BY THE MANUFACTURER. WHEN THE VEHICLE WAS PURCHASED FROM THE DEALER, THEY MADE NO MENTION OF ANY RECALL CAMPAIGNS THAT NEEDED TO BE SERVICED. A LOANER VEHICLE HAD NOT BEEN PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2014 MASERATI GHIBLI. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V122000 (VEHICLE SPEED CONTROL), 16V264000 (SUSPENSION), 16V424000 (POWER TRAIN), 17V046000 (SEATS, ELECTRICAL SYSTEM), AND 18V831000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE PARTS WERE NOT PROVIDED WITHIN A REASONABLE TIME FRAME. MASERATI OF HAWAII (888 KAPIOLANI BLVD, HONOLULU, HI 96813, (808) 585-6617) WAS NOTIFIED AND SEVERAL APPOINTMENTS WERE SCHEDULED; HOWEVER, THEY FAILED TO SERVICE EACH RECALL REPAIR REQUIRED BY THE MANUFACTURER. WHEN THE VEHICLE WAS PURCHASED FROM THE DEALER, THEY MADE NO MENTION OF ANY RECALL CAMPAIGNS THAT NEEDED TO BE SERVICED. A LOANER VEHICLE HAD NOT BEEN PROVIDED. THE MANUFACTURER WAS CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
MASERATI IS TOTALLY AWARE THAT THEIR FRONT IN IS SO BAD FROM THE FACTORY THAT THEY ARE NOW REPAIRING THIS MASSIVE REPAIR AT THEIR EXPENSE. HOWEVER THIS WEARS OUT ALL THE TIRES IN LESS THAN 10000 MILES. THE TREAD IS PERFECT AND THE TIRE HAS THREADS COMING THROUGH ON THE SIDE. THIS IS A NATIONAL ISSUE AND IS UNKNOWN TO ANYONE AND I ASSURE YOU THAT THERE IS A MAJOR SAFETY ISSUE. AS NOBODY CHECKS THEIR TIRES WITH PERFECT TREAD AT LESS THAN 10K MILES AND BY CHANCE THEY DON'T WARRANT THE TIRES. THEY HAVE KNOWN THIS AND HAVE NO TOLD ANYONE AND COMES FROM FACTORY THAT WAY.
MASERATI IS TOTALLY AWARE THAT THEIR FRONT IN IS SO BAD FROM THE FACTORY THAT THEY ARE NOW REPAIRING THIS MASSIVE REPAIR AT THEIR EXPENSE. HOWEVER THIS WEARS OUT ALL THE TIRES IN LESS THAN 10000 MILES. THE TREAD IS PERFECT AND THE TIRE HAS THREADS COMING THROUGH ON THE SIDE. THIS IS A NATIONAL ISSUE AND IS UNKNOWN TO ANYONE AND I ASSURE YOU THAT THERE IS A MAJOR SAFETY ISSUE. AS NOBODY CHECKS THEIR TIRES WITH PERFECT TREAD AT LESS THAN 10K MILES AND BY CHANCE THEY DON'T WARRANT THE TIRES. THEY HAVE KNOWN THIS AND HAVE NO TOLD ANYONE AND COMES FROM FACTORY THAT WAY.
TL* THE CONTACT OWNED A 2014 MASERATI GHIBLI. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL FOR THE GEAR SHIFT LEVER FOR WHICH THEY RECEIVED THE REPAIR. THE CONTACT STATED THAT AFTER RECEIVING THE REPAIR, THE VEHICLE WOULD DRIFT TO THE LEFT OR RIGHT WHENEVER DRIVING IN HIGHWAY SPEEDS. THE CONTACT ALSO NOTICED THAT THE LEFT SIDE OF THE VEHICLE WAS LOWER THAN THE RIGHT SIDE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, WHEN ANOTHER VEHICLE SUDDENLY MERGED IN FRONT CAUSING THE CONTACT TO STEER THEIR VEHICLE TO THE RIGHT IN ORDER TO AVOID A CRASH. WHEN TURNING THE STEERING WHEEL TO THE RIGHT, THE VEHICLE SUDDENLY DRIFTED LEFT. THE CONTACT ATTEMPTED TO GAIN CONTROL HOWEVER, THE VEHICLE SPUN AROUND AND CRASHED INTO A TREE. THE VEHICLE CAUGHT ON FIRE AND THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK, HIP, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/27/17*LJ THE CONSUMER STATED THE COIL SPRING AND STRUT TOWER WERE REPLACED PREVIOUSLY. UPDATED 02/07/17.*JB
TL* THE CONTACT OWNED A 2014 MASERATI GHIBLI. THE CONTACT STATED THE VEHICLE WAS INCLUDED IN A MANUFACTURERS RECALL FOR THE GEAR SHIFT LEVER FOR WHICH THEY RECEIVED THE REPAIR. THE CONTACT STATED THAT AFTER RECEIVING THE REPAIR, THE VEHICLE WOULD DRIFT TO THE LEFT OR RIGHT WHENEVER DRIVING IN HIGHWAY SPEEDS. THE CONTACT ALSO NOTICED THAT THE LEFT SIDE OF THE VEHICLE WAS LOWER THAN THE RIGHT SIDE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, WHEN ANOTHER VEHICLE SUDDENLY MERGED IN FRONT CAUSING THE CONTACT TO STEER THEIR VEHICLE TO THE RIGHT IN ORDER TO AVOID A CRASH. WHEN TURNING THE STEERING WHEEL TO THE RIGHT, THE VEHICLE SUDDENLY DRIFTED LEFT. THE CONTACT ATTEMPTED TO GAIN CONTROL HOWEVER, THE VEHICLE SPUN AROUND AND CRASHED INTO A TREE. THE VEHICLE CAUGHT ON FIRE AND THE VEHICLE WAS TOWED AND DEEMED TOTALED. A POLICE REPORT WAS FILED. THE CONTACT RECEIVED NECK, HIP, AND LEG INJURIES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 01/27/17*LJ THE CONSUMER STATED THE COIL SPRING AND STRUT TOWER WERE REPLACED PREVIOUSLY. UPDATED 02/07/17.*JB
I RECENTLY TOOK MY 2014 MASERATI GHIBLI Q4 FOR DETAILING TO A SMALL SHOP IN NY. UPON COMPLETION, ONE OF THE SERVICE GUYS POINTED OUT TO ME AN EXTENSIVE FRONT CHASSIS DAMAGE ON THE LEFT THAT I WAS NOT EVEN AWARE OFF. THE FRONT LEFT CHASSIS HAD A CRACK ALONG THE STRUT TOWER, ABOUT 30%-40% IN LENGTH OF ITS DIAMETER. RIGHT NOW MY CAR IS AT MASERATI OF MANHATTAN NY. I NEVER HEARD ABOUT STRUT TOWER CRACK HAPPENING WITH MASERATI BEFORE, BUT SPENT SOME TIME ON THE INTERNET SEARCHING IT APPEARS TO BE COMMON PROBLEM FOR GHIBLI MODEL, THAT MASERATI KEPT QUIET. THE ALUMINUM MADE PARTS ARE WEAK AND SEEMS TO BE LIKE A TIMING BOMB THAT CAN KILL A DRIVER AT ANY TIME. FROM THE INTERNET I ALSO HAVE BEEN ALERTED TO THE FACT THAT CHASSIS DAMAGE IS A RECURRING ISSUE IN THESE CARS. WHAT I'VE BEEN TOLD IS THAT THE CHASSIS CRACKS WHERE IT MEETS THE STRUT TOWER, WHICH COULD CERTAINLY LEAD TO EXTREMELY UNSAFE DRIVING CONDITIONS. I FOUND SEVERAL CASES AND IT MIGHT LEADS TO A RECALL ON ALL VEHICLES MADE DURING CERTAIN PERIOD. IN SAME CASE MASERATI IS DECLARING THE CAR A LEMON AND LOOKING TO REPLACE DANGEROUS PART. I DON'T KNOW IF IT IS MY CASE, BUT ANY CAR CHASSIS ARE BUILT TO BE ONE OF THE STRONGEST PARTS OF A CAR, NOT A PART THAT SHOULD FAIL, EVEN UNDER A POTHOLE IMPACT. TO CRACK A MAJOR SUPPORTING COMPONENT OF THE CAR LIKE THIS I COULD IMAGINE MAYBE HITTING A CURB AT MODERATE SPEED OF 45 MPH, BUT IF THIS WERE THE CASE I WOULD HAVE A LOT OF OTHER DAMAGE. SO, IF A MANUFACTURER IS BUILDING A CAR WHERE THE CHASSIS FAILS BEFORE A STRUT DOES THEN WE HAVE A SERIOUS PROBLEM! I THINK IT IS TIME TO SUBMIT A CLAIM TO CONSUMER SAFETY COMMISSION.
I RECENTLY TOOK MY 2014 MASERATI GHIBLI Q4 FOR DETAILING TO A SMALL SHOP IN NY. UPON COMPLETION, ONE OF THE SERVICE GUYS POINTED OUT TO ME AN EXTENSIVE FRONT CHASSIS DAMAGE ON THE LEFT THAT I WAS NOT EVEN AWARE OFF. THE FRONT LEFT CHASSIS HAD A CRACK ALONG THE STRUT TOWER, ABOUT 30%-40% IN LENGTH OF ITS DIAMETER. RIGHT NOW MY CAR IS AT MASERATI OF MANHATTAN NY. I NEVER HEARD ABOUT STRUT TOWER CRACK HAPPENING WITH MASERATI BEFORE, BUT SPENT SOME TIME ON THE INTERNET SEARCHING IT APPEARS TO BE COMMON PROBLEM FOR GHIBLI MODEL, THAT MASERATI KEPT QUIET. THE ALUMINUM MADE PARTS ARE WEAK AND SEEMS TO BE LIKE A TIMING BOMB THAT CAN KILL A DRIVER AT ANY TIME. FROM THE INTERNET I ALSO HAVE BEEN ALERTED TO THE FACT THAT CHASSIS DAMAGE IS A RECURRING ISSUE IN THESE CARS. WHAT I'VE BEEN TOLD IS THAT THE CHASSIS CRACKS WHERE IT MEETS THE STRUT TOWER, WHICH COULD CERTAINLY LEAD TO EXTREMELY UNSAFE DRIVING CONDITIONS. I FOUND SEVERAL CASES AND IT MIGHT LEADS TO A RECALL ON ALL VEHICLES MADE DURING CERTAIN PERIOD. IN SAME CASE MASERATI IS DECLARING THE CAR A LEMON AND LOOKING TO REPLACE DANGEROUS PART. I DON'T KNOW IF IT IS MY CASE, BUT ANY CAR CHASSIS ARE BUILT TO BE ONE OF THE STRONGEST PARTS OF A CAR, NOT A PART THAT SHOULD FAIL, EVEN UNDER A POTHOLE IMPACT. TO CRACK A MAJOR SUPPORTING COMPONENT OF THE CAR LIKE THIS I COULD IMAGINE MAYBE HITTING A CURB AT MODERATE SPEED OF 45 MPH, BUT IF THIS WERE THE CASE I WOULD HAVE A LOT OF OTHER DAMAGE. SO, IF A MANUFACTURER IS BUILDING A CAR WHERE THE CHASSIS FAILS BEFORE A STRUT DOES THEN WE HAVE A SERIOUS PROBLEM! I THINK IT IS TIME TO SUBMIT A CLAIM TO CONSUMER SAFETY COMMISSION.