This Problem Across All Years
I CONTACTED HERITAGE MAZDA IN TOWSON MD TO HAVE THE RECALL FIXED. AFTER BEING TRANSFERRED 4 DIFFERENT TIMES, THE SERVICE WRITER INFORMED ME THAT THEY COULD NOT GET THE HARNESS TO FIX THIS ISSUE AND I WOULD HAVE TO WAIT A FEW YEARS. I CONTACTED MAZDA CORPORATE DIRECT AND WAS TOLD BY THEM THAT THE PART IS AVAILABLE. I FEEL THAT HERITAGE JUST DIDN'T WANT TO DO THE FIX AND WOULD LIKE SOMEONE TO LOOK INTO WHY THEY WILL NOT FIX A RECALL ITEM FOR MY TRUCK?
I CONTACTED HERITAGE MAZDA IN TOWSON MD TO HAVE THE RECALL FIXED. AFTER BEING TRANSFERRED 4 DIFFERENT TIMES, THE SERVICE WRITER INFORMED ME THAT THEY COULD NOT GET THE HARNESS TO FIX THIS ISSUE AND I WOULD HAVE TO WAIT A FEW YEARS. I CONTACTED MAZDA CORPORATE DIRECT AND WAS TOLD BY THEM THAT THE PART IS AVAILABLE. I FEEL THAT HERITAGE JUST DIDN'T WANT TO DO THE FIX AND WOULD LIKE SOMEONE TO LOOK INTO WHY THEY WILL NOT FIX A RECALL ITEM FOR MY TRUCK?
TL* THE CONTACT OWNS A 2001 MAZDA B3000. WHILE DRIVING APPROXIMATELY 60 MPH THE CONTACT NOTICED THE ACCELERATOR PEDAL FELT LOOSE. AFTER THE ACCELERATOR PEDAL WAS ENGAGED WITH FORCE THERE WAS A POPPING SOUND AND THE PEDAL BEGAN TO FUNCTION NORMALLY. WHEN THE CRUISE CONTROL WAS ACTIVATED THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WHEN HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE EXACT REPAIR PERFORMED BUT STATED THE TECHNICIAN REPAIRED THE ACCELERATOR PEDAL. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
TL* THE CONTACT OWNS A 2001 MAZDA B3000. WHILE DRIVING APPROXIMATELY 60 MPH THE CONTACT NOTICED THE ACCELERATOR PEDAL FELT LOOSE. AFTER THE ACCELERATOR PEDAL WAS ENGAGED WITH FORCE THERE WAS A POPPING SOUND AND THE PEDAL BEGAN TO FUNCTION NORMALLY. WHEN THE CRUISE CONTROL WAS ACTIVATED THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN. THE CONTACT WAS ABLE TO SLOW THE VEHICLE DOWN WHEN HE DEPRESSED THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT WAS NOT AWARE OF THE EXACT REPAIR PERFORMED BUT STATED THE TECHNICIAN REPAIRED THE ACCELERATOR PEDAL. THE FAILURE CONTINUED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
TL*THE CONTACT OWNS A 2001 MAZDA B2500. THE CONTACT STATED THAT ON FIVE DIFFERENT OCCASIONS WHILE AT A STOP LIGHT, THE VEHICLE WOULD SUDDENLY ACCELERATE WHEN HE DEPRESSED THE BRAKE PEDAL; HE DESCRIBED THE FAILURE STATING THAT IT FELT AS IF HE TOUCHED THE ACCELERATOR PEDAL. HE ALSO STATED THAT THE CHECK ENGINE LIGHT WAS CURRENTLY ILLUMINATED. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP OR CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 166,197. THE FAILURE MILEAGE WAS APPROXIMATELY 165,500.
TL*THE CONTACT OWNS A 2001 MAZDA B2500. THE CONTACT STATED THAT ON FIVE DIFFERENT OCCASIONS WHILE AT A STOP LIGHT, THE VEHICLE WOULD SUDDENLY ACCELERATE WHEN HE DEPRESSED THE BRAKE PEDAL; HE DESCRIBED THE FAILURE STATING THAT IT FELT AS IF HE TOUCHED THE ACCELERATOR PEDAL. HE ALSO STATED THAT THE CHECK ENGINE LIGHT WAS CURRENTLY ILLUMINATED. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP OR CALLED THE MANUFACTURER TO-DATE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS 166,197. THE FAILURE MILEAGE WAS APPROXIMATELY 165,500.
TL*THE CONTACT OWNS A 2001 MAZDA B4000. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL AND IMMEDIATELY SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE REPAIRED. A REPRESENTATIVE FROM THE DEALER INFORMED HIM THAT HE WOULD BE NOTIFIED WHEN THE PARTS ARRIVED. THE CONTACT RECEIVED A NOTICE IN MARCH OF 2008 STATING THAT THE PARTS WERE AVAILABLE. HE CALLED THREE DIFFERENT DEALERS TO SCHEDULE AN APPOINTMENT, BUT DID NOT RECEIVE A RESPONSE. HE CALLED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000. UPDATE 05/13/08 *BF THE CONSUMER STATED THE RECALL ISSUE HAS BEEN RESOLVED. UPDATED 05/13/08
TL*THE CONTACT OWNS A 2001 MAZDA B4000. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL AND IMMEDIATELY SCHEDULED AN APPOINTMENT WITH THE DEALER TO HAVE THE VEHICLE REPAIRED. A REPRESENTATIVE FROM THE DEALER INFORMED HIM THAT HE WOULD BE NOTIFIED WHEN THE PARTS ARRIVED. THE CONTACT RECEIVED A NOTICE IN MARCH OF 2008 STATING THAT THE PARTS WERE AVAILABLE. HE CALLED THREE DIFFERENT DEALERS TO SCHEDULE AN APPOINTMENT, BUT DID NOT RECEIVE A RESPONSE. HE CALLED THE MANUFACTURER AND THEY REFERRED HIM BACK TO THE DEALER. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 70,000. UPDATE 05/13/08 *BF THE CONSUMER STATED THE RECALL ISSUE HAS BEEN RESOLVED. UPDATED 05/13/08
TL*THE CONTACT OWNS A 2001 MAZDA B3000. APPROXIMATELY SIX MONTHS AGO, THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V347000 (VEHICLE SPEED CONTROL). AS OF MARCH 10, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 113,000.
TL*THE CONTACT OWNS A 2001 MAZDA B3000. APPROXIMATELY SIX MONTHS AGO, THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE IT REPAIRED FOR NHTSA CAMPAIGN ID NUMBER 07V347000 (VEHICLE SPEED CONTROL). AS OF MARCH 10, 2008, THE VEHICLE HAS NOT BEEN REPAIRED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 113,000.
TL*THE CONTACT OWNS A 2001 MAZDA B2300. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL SWITCH WAS DISCONNECTED IN NOVEMBER OF 2007. SINCE THAT TIME, THE ABS LIGHT CONTINUES TO ILLUMINATE. EACH TIME SHE CALLS THE DEALER, SHE IS GIVEN THE RUN AROUND. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 36,000.
TL*THE CONTACT OWNS A 2001 MAZDA B2300. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL SWITCH WAS DISCONNECTED IN NOVEMBER OF 2007. SINCE THAT TIME, THE ABS LIGHT CONTINUES TO ILLUMINATE. EACH TIME SHE CALLS THE DEALER, SHE IS GIVEN THE RUN AROUND. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 36,000.
TL*THE CONTACT OWNS A 2001 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO A LOCAL DEALER TO HAVE THE SPEED CONTROL SWITCH DEACTIVATED. THE CONTACT STATED THAT SHE WOULD HAVE TO DRIVE 60 MILES TO HAVE THE SWITCH DEACTIVATED. WHEN THE PARTS BECOME AVAILABLE, SHE WOULD HAVE TO DRIVE BACK TO THE DEALER FOR THE REPAIR AND POSSIBLY LEAVE HER VEHICLE THERE OVERNIGHT. SHE STATED THAT THIS WAS UNREASONABLE BECAUSE SHE IS ELDERLY AND HER HUSBAND HAS BEEN IN AND OUT OF THE HOSPITAL. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 65,000.
TL*THE CONTACT OWNS A 2001 MAZDA B-SERIES TRUCK. THE CONTACT RECEIVED A RECALL NOTICE REGARDING THE VEHICLE SPEED CONTROL. THE MANUFACTURER ADVISED HER TO TAKE THE VEHICLE TO A LOCAL DEALER TO HAVE THE SPEED CONTROL SWITCH DEACTIVATED. THE CONTACT STATED THAT SHE WOULD HAVE TO DRIVE 60 MILES TO HAVE THE SWITCH DEACTIVATED. WHEN THE PARTS BECOME AVAILABLE, SHE WOULD HAVE TO DRIVE BACK TO THE DEALER FOR THE REPAIR AND POSSIBLY LEAVE HER VEHICLE THERE OVERNIGHT. SHE STATED THAT THIS WAS UNREASONABLE BECAUSE SHE IS ELDERLY AND HER HUSBAND HAS BEEN IN AND OUT OF THE HOSPITAL. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 65,000.
AFTER THE DPFE SENSOR WAS REPLACED AS A RESULT OF THE CHECK ENGINE LIGHT ILLUMINATING, ANOTHER PROBLEM DEVELOPED, A STEADY RPM OF 2100 TO 2500 UNDER A LIGHT LOAD, WHEN THE ACCELERATOR IS RELEASED THE VEHICLE CONTINUES TO MAINTAIN THAT SPEED, WHEN THE CLUTCH IS DEPRESSED, THE RPMS INCREASE TO 200-500 AND STAYS THERE, TAPPING THE ACCELERATOR WILL SOMETIMES CAUSE IT TO DROP, BUT THE USUAL WAY WHEN IN GEAR IS TO APPLY THE BRAKE, IF THE ROAD IS FLAT THE VEHICLE WILL STAY AT THE RPM INDEFINITELY, THROTTLE POSITIONER AND CPU HAVE BEEN REPLACED, HOWEVER DEALER HAS BEEN UNABLE TO RECTIFY THE PROBLEM.*JB
AFTER THE DPFE SENSOR WAS REPLACED AS A RESULT OF THE CHECK ENGINE LIGHT ILLUMINATING, ANOTHER PROBLEM DEVELOPED, A STEADY RPM OF 2100 TO 2500 UNDER A LIGHT LOAD, WHEN THE ACCELERATOR IS RELEASED THE VEHICLE CONTINUES TO MAINTAIN THAT SPEED, WHEN THE CLUTCH IS DEPRESSED, THE RPMS INCREASE TO 200-500 AND STAYS THERE, TAPPING THE ACCELERATOR WILL SOMETIMES CAUSE IT TO DROP, BUT THE USUAL WAY WHEN IN GEAR IS TO APPLY THE BRAKE, IF THE ROAD IS FLAT THE VEHICLE WILL STAY AT THE RPM INDEFINITELY, THROTTLE POSITIONER AND CPU HAVE BEEN REPLACED, HOWEVER DEALER HAS BEEN UNABLE TO RECTIFY THE PROBLEM.*JB
WHILE DRIVING 65 MPH WITH CRUISE CONTROL ON VEHICLE SUDDENLY ACCELERATED ON ITS OWN. CONSUMER APPLIED BRAKES. HOWEVER, CRUISE CONTROL DID NOT DISENGAGE . CONSUMER THEN TURNED CRUISE CONTROL OFF TO SLOW VEHICLE DOWN. VEHICLE HAS NOT BEEN TAKEN TO DEALER YET.*AK
WHILE DRIVING 65 MPH WITH CRUISE CONTROL ON VEHICLE SUDDENLY ACCELERATED ON ITS OWN. CONSUMER APPLIED BRAKES. HOWEVER, CRUISE CONTROL DID NOT DISENGAGE . CONSUMER THEN TURNED CRUISE CONTROL OFF TO SLOW VEHICLE DOWN. VEHICLE HAS NOT BEEN TAKEN TO DEALER YET.*AK