The CX-5 has established itself as a popular crossover offering Mazda's renowned build quality and driving engagement in a practical SUV form. With its modern styling and efficient engines, it appeals to buyers seeking a versatile family vehicle.

5,938
Total Complaints
20
Total Recalls
14
Model Years
0
Reported Deaths
!

Years to Avoid

These years have significantly more complaints than average.

Best Years

These years have the fewest reported problems.

Common Problem Categories

Engine 1,018
Electrical System 856
Unknown Or Other 702
Power Train 518
Service Brakes 424

Complaints by Model Year

All Model Years

Year Complaints Recalls Crashes Fires Rating
2025 26 0 4 0 Good
2024 78 0 14 0 Good
2023 128 0 14 0 Good
2022 128 0 20 10 Good
2021 350 0 42 0 Average
2020 270 0 28 0 Average
2019 624 2 22 8 Average
2018 858 3 56 6 Below Average
2017 374 1 22 0 Average
2016 1,198 5 98 28 Avoid
2015 334 4 40 0 Average
2014 984 4 20 0 Below Average
2013 584 1 16 2 Average
2012 2 0 0 0 Good

Mazda Cx-5 Years to Avoid

The 2016 model year had the highest complaint volume. Consider focusing inspections on engine, powertrain, and suspension components.

Best Mazda Cx-5 Years

The 2012 model year onward shows fewer complaints and better overall reliability.

What Owners Are Reporting

Frequently Asked Questions

Is this model generally reliable?

The CX-5 has a substantial complaint history with 5938 recorded complaints. While many are routine maintenance items, thorough inspection of powertrain and suspension components is recommended before purchase.

What should I know about the powertrain?

The powertrain generally performs well, though transmission shifting quality should be verified during test drive. Ask for complete service records.

What are the key maintenance points?

Focus on regular oil changes, fluid level checks, and inspection of suspension components. Address any warning lights immediately and maintain service records.

What should I check before buying?

Perform a pre-purchase inspection focusing on the top complaint areas: Engine, Electrical System. Request complete service history and test for any anomalies in acceleration, braking, and steering.

Is this model a good value?

Mazda vehicles are known for engaging driving dynamics and reasonable reliability. The value depends on condition, mileage, and service history. Factor in potential repairs for any identified issues when negotiating price.